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Toshiba Satellite 3000 S Manual

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Page 201

201
If Something Goes WrongResolving a hardware conflict
Nothing happens when you press the keys on the external 
keyboard.
The computer may not recognize your USB keyboard. Removing 
the USB cable and reinserting it into the computer should make 
the computer recognize the keyboard.
The keyboard locks and the computer will not restart.
Make sure the power is on and press the reset button.
AccuPoint II problems
Some of the keyboard problems already listed may affect the 
AccuPoint II. In addition:
Your...

Page 202

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If Something Goes WrongResolving a hardware conflict
2After cleaning the cap, position it on the peg and press it into 
place.
NOTE: The peg is square, so be careful to align the cap’s 
hole with the peg. 
Display problems 
Here are some typical display problems and their solutions:
The display is blank.
Display Auto Off may have gone into effect. Press any key to 
activate the screen.
You may have activated the instant password feature by pressing 
FnandF1 simultaneously. If you have registered a...

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If Something Goes WrongResolving a hardware conflict
Press Fn and F5 simultaneously to make sure the display 
priority is not set for the built-in screen.
The screen does not look right.
You can change the display settings by clicking a blank area of the 
desktop with the AccuPoint II secondary button, then clicking 
Properties. This opens the Display Properties dialog box. The 
Appearance tab of this dialog box allows you to choose the colors 
for the screen. The Settings tab allows you to choose...

Page 204

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If Something Goes WrongResolving a hardware conflict
The display mode is set to Simultaneous and the external 
display device does not work.
Make sure the external monitor is capable of displaying at 
resolutions of 800 x 600 or higher. Devices that do not support this 
resolution will only work in Internal/External mode.
Disk drive problems 
Problems with the hard disk or with a diskette drive usually show 
up as an inability to access the disk or as sector errors. Sometimes 
a disk problem may...

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If Something Goes WrongResolving a hardware conflict
Your hard disk seems very slow.
If you have been using your computer for some time, your files 
may have become fragmented. Run Disk Defragmenter. To do 
this, click Start, point to Programs, Accessories, System Tools, 
and click Disk Defragmenter.
Your data files are damaged or corrupted.
Refer to your software documentation for file recovery 
procedures. Many software packages automatically create backup 
files.
You may also be able to recover...

Page 206

206
If Something Goes WrongResolving a hardware conflict
If you are starting the computer from a diskette, the diskette in the 
drive does not have the files necessary to start the computer. 
Replace it with a bootable diskette.
The drive cannot read a diskette.
Try another diskette. If you can access the second diskette, the first 
diskette (not the drive) is probably causing the problem. Run 
ScanDisk on the faulty diskette (for instructions, see “Disk drive 
problems” on page 204).
CD-ROM or DVD-ROM...

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If Something Goes WrongResolving a hardware conflict
Some discs run correctly, but others do not.
If the problem is with an application CD-ROM, refer to the 
software’s documentation and check that the hardware 
configuration meets the program’s needs.
The color of the materials used to make the disc can affect its 
reliability. Silver-colored CD-ROMs are the most reliable, 
followed by gold-colored CD-ROM. Green-colored CD-ROMs 
are the least reliable.
WinDVD problems: General issues
WinDVD has been...

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If Something Goes WrongResolving a hardware conflict
4Select the Settings tab, click the DMA check box, then click 
OK.
The system must be restarted for this setting to take effect.
The Root or Title menu does not open.
Most DVD titles have one or both of the “Root” and “Title” 
menus. If one menu button appears to do nothing, try the other 
menu button.
WinDVD performance decreases after making a system 
change.
DVD playback performance is dependent upon several system 
resources. Changes to these...

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If Something Goes WrongResolving a hardware conflict
3If you have installed new hardware (such as a new graphics 
card or audio card), ensure the component’s drivers support 
Microsoft
® DirectX® 5.2b or higher and WinDVD. Contact 
the manufacturer of the component.
4Verifying that your display driver resolution, color depth and 
refresh rate are optimal for DVD playback. (Some systems do 
not support video overlays if these parameters are not 
optimal.) Try lowering these settings to improve...

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If Something Goes WrongResolving a hardware conflict
WinDVD software 
WinDVD: Error messages
This table offers descriptions and resolutions for error messages 
that may appear when using WinDVD. 
Error message and additional 
informationResolution
The disc in the DVD-ROM drive 
is not a valid disc type.
Valid disc types are DVD-Video, 
Video CD, and audio CD.Ensure the disc is a valid disc 
type.
If the disc works in other players, 
try using a disc cleaner.
The disc may require features 
that are...
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