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Toshiba Satellite 3000 S Manual

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Page 191

191
If Something Goes Wrong
The Windows®Millennium Edition operating system is not working
Other problems may involve a device driver. See “The Windows® 
Millennium Edition operating system can help you” on 
page 193 to fix the problem.
TECHNICAL NOTE: The Windows®Millennium Edition 
operating system automatically starts in Safe mode if it 
detects that system startup failed or the Registry (the file that 
defines how the operating system is set up) is corrupted.
Step-by-step confirmation
When you turn...

Page 192

192
If Something Goes Wrong
The Windows®Millennium Edition operating system is not working
with some programs and device drivers. The same holds true for 
the System.Ini and Win.Ini files.
TECHNICAL NOTE: Programs and devices that are backward 
compatible are designed to work with older operating 
systems and other programs. For example, many features of 
the Windows
®Millennium Edition operating system are 
backward compatible with earlier versions of the operating 
system. This lets you use older...

Page 193

193
If Something Goes Wrong
The Windows®Millennium Edition operating system is not working
My browser can’t find a site I bookmarked.
The World Wide Web is constantly changing. A site you 
bookmarked yesterday may not be available today or its server 
may be down for temporary repair. Try again later.
The Windows® Millennium Edition operating system can 
help you
If Windows®Millennium Edition operating system has started 
properly, but you still have a problem using your computer, the 
online Help can...

Page 194

194
If Something Goes WrongResolving a hardware conflict
Resolving a hardware conflict
If you receive an error message telling you there is a device driver 
conflict or a general hardware problem, try using Windows® 
Millennium Edition Help to troubleshoot the problem first.
For help on hardware conflicts:
1From the Help menu, double-click on Troubleshooting.
2Click Hardware and System device problems and follow 
the steps.
If there is still a problem, the Windows
® Millennium Edition 
operating system...

Page 195

195
If Something Goes WrongResolving a hardware conflict
Interrupt Request Channel 
The channel to the CPU is called an Interrupt Request (IRQ) 
because it interrupts what the processor is doing and requests 
some of the processor’s time. If two or more devices use the same 
IRQ, the processor does not know which device is asking for 
attention. This causes a hardware conflict.
Direct Memory Access 
Similarly, the data required by the device is stored in a specific 
place or address in memory called the...

Page 196

196
If Something Goes WrongResolving a hardware conflict
Resolving conflicts
There are three things you can do to resolve hardware conflicts:
Disable the device.
For an older device, remove it from the computer. For a Plug 
and Play device, see “Fixing a problem with Device 
Manager” on page 196.
Disable another system component and use its resources for 
the new device, see “Fixing a problem with Device 
Manager” on page 196.
Reconfigure the device so that its requirements do not 
conflict. Refer to...

Page 197

197
If Something Goes WrongResolving a hardware conflict
4In the General section of the dialog box, check the box next to 
Disable in this hardware profile.
5Click OK.
Checking device properties
Device Manager provides a way to view the properties of a device. 
Properties include the name of the manufacturer, the type of 
device, the drivers installed, and the system resources assigned to 
the device. 
To check a device’s properties:
1Click the My Computer icon with the secondary button, then 
click...

Page 198

198
If Something Goes WrongResolving a hardware conflict
Memory card problems 
Incorrectly connected or faulty memory modules may cause errors 
that seem to be device-related. It is worthwhile checking for these 
first:
1Click Start, then click Shut Down.
2Select Shut down, then click OK.
The operating system shuts down and turns off the computer 
automatically.
3Remove the memory module.
4Reinstall the memory module, following the instructions in 
“Installing additional memory (optional)” on page 47,...

Page 199

199
If Something Goes WrongResolving a hardware conflict
The AC power light does not come on when you plug in the 
AC adapter and power cable.
Make sure the AC adapter and power cable are firmly plugged into 
both the wall outlet and the computer.
If the AC power light still does not come on, check that the wall 
outlet is working properly by plugging in a lamp or other 
appliance.
The AC adapter and power cable work correctly, but the 
battery will not charge.
The battery doesn’t charge while the...

Page 200

200
If Something Goes WrongResolving a hardware conflict
The battery appears not to power the computer for as long 
as it usually does.
If you frequently recharge a partially charged battery, it may not 
charge fully. Let the battery discharge completely, then try 
charging it again.
Check the power options using the Windows
® Millennium 
Edition Power Management utility. Have you added a device, such 
as a PC Card or memory module, that takes its power from the 
battery? Is your software using the hard...
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