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Toshiba L50db Owners Manual

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Page 111

Overheating power down
If the processor's temperature reaches an unacceptably high level witheither setting, the computer will automatically shut down to prevent any
damage - in this instance all unsaved data in memory will be lost.
ProblemProcedureComputer shuts
down automatically.Leave the computer off until the it reaches room
temperature. If the computer has reached room
temperature and it still does not start, or if it starts
but shuts down quickly, contact TOSHIBA Support.
AC power
If you have...

Page 112

ProblemProcedureBattery doesn’t
power the computer
as long as expectedIf you frequently recharge a partially charged
battery, the battery might not charge to its full
potential - in these instances you should fully discharge the battery and then attempt to charge it
again.Check the  Power saver  option under  Select a 
power plan  in the Power Options .
Real Time Clock
ProblemProcedureThe BIOS setting
and system date/
time are lost.The lasting time of the Real Time Clock (RTC) has
run out - you will need...

Page 113

Internal display panelApparent computer's display panel problems may be related to the
computer's setup and configuration.ProblemProcedureNo displayPress the function keys to adjust the display
priority, and to make sure it is not set for output to
an external monitor.Markings appear on
the computer's
display panel.These marks may have come from contact with the
keyboard and Touch Pad while the display panel
has been closed. You should try to remove the marks by gently wiping the display...

Page 114

ProblemProcedureYou cannot access a
CD/DVD/Blu-ray
Disc™ in the driveMake sure the drive’s disc tray is securely closed. Press gently until it clicks into place.
Open the disc tray and make sure the disc is
properly seated. It should lie flat with the label
facing up.
A foreign object in the disc tray could block laser
light from reading the disc. Make sure there is no
obstruction. Remove any foreign object.
Check whether the disc is dirty. If it is, wipe it with
a clean cloth dipped in water or a...

Page 115

ProblemProcedureOn-screen pointer
does not respond to
pointing device
operationIn this instance the system might be busy - Try
moving the mouse again after waiting a short
while.Double-tapping
(Touch Pad) does
not workIn this instance, you should initially try changing
the double-click speed setting within the Mouse
Control utility.
1. To access this utility, click  Desktop Assist ->
Control Panel -> Hardware and Sound ->
Mouse  on the desktop.
2. Within the Mouse Properties window, click the Buttons...

Page 116

ProblemProcedureDouble-clicking does
not workIn this instance, you should initially try changing the double-click speed setting within the Mouse
Control utility.
1. To access this utility, click  Desktop Assist ->
Control Panel -> Hardware and Sound -> Mouse  on the desktop.
2. Within the Mouse Properties window, click the Buttons  tab.
3. Set the double-click speed as required and click  OK.The on-screen
pointer moves too
fast or too slowIn this instance, you should initially try changing the speed...

Page 117

Sleep and Charge function
For more information and settings, please refer to the USB Sleep and
Charge  section.
ProblemProcedureI cannot use the
Sleep and Charge
function.Sleep and Charge function may be disabled.
Enable the  Sleep and Charge  function in the
TOSHIBA System Settings.
When there is a current overflow of the external
device connected to the compatible port, USB bus
power (DC5V) supply may be stopped for safety
reasons. When this happens, disconnect an
external device if some external...

Page 118

ProblemProcedureThe "USB Wakeup
function" does not
work.When Sleep and Charge function is enabled, the
"USB WakeUp" function does not work for ports
that support the Sleep and Charge function.
In that case, use an USB port that does not have
the USB Sleep and Charge function or change to
disable Sleep and Charge function.
Sound system
In addition to the information in this section, please also refer to thedocumentation supplied with your audio device.
ProblemProcedureNo sound is...

Page 119

ProblemProcedureMonitor does not
turn onAfter confirming that the monitor's power switch is
on, you should check the connections to make
sure that the power cord/adaptor is firmly
connected to the monitor and to a working power outlet.No displayTry adjusting the contrast and brightness controlson the external monitor.
Press the function key in order to change the
display priority and ensure that it is not set for the
internal display only.
Check to see if the external monitor is connected.
When the...

Page 120

ProblemProcedureWake-up on LAN
does not workMake sure the AC adaptor is connected. The
Wake-up on LAN function consumes power even
when the system is off.
Check to make sure fast startup is disabled:
1. Click  Desktop Assist -> Control Panel ->
System and Security -> Power Options  on
the desktop.
2. Click  Choose what the power button does
or  Choose what closing the lid does .
3. Click  Change settings that are currently 
unavailable .
4. Clear the  Turn on fast startup  check box.
5. Click the  Save...
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