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Toshiba L50c Manual

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Page 111

HardwareIf you cannot find a software problem, you should
then check the setup and configuration of your
hardware. First run through the items in the
preliminary checklist as described previously
then, if you still cannot correct the problem, try to identify the source - the next section provideschecklists for individual components and
peripherals.Before using a peripheral device or application software that is not an authorized TOSHIBA part or product, make sure the device or software canbe used with...

Page 112

If the indicator is glowing, the computer is on. Also, try turning the computer
off and then on.
If you are using an AC adaptor, verify that the computer is receiving power
from the external power source by looking at the  DC IN/Battery indicator. If
the indicator is glowing, the computer is connected to a live external power
source.
The computer will not load advanced options during startup
By holding down one of the following keys during startup, your computer
will load advanced options as shown...

Page 113

Overheating power down
If the processor's temperature reaches an unacceptably high level witheither setting, the computer will automatically shut down to prevent any
damage - in this instance all unsaved data in memory will be lost.
ProblemProcedureComputer shuts
down automatically.Leave the computer off until the it reaches room
temperature. If the computer has reached room
temperature and it still does not start, or if it starts
but shuts down quickly, contact TOSHIBA Support.
AC power
If you have...

Page 114

ProblemProcedureBattery doesn’t
power the computer
as long as expectedIf you frequently recharge a partially charged
battery, the battery might not charge to its full
potential - in these instances you should fully discharge the battery and then attempt to charge it
again.Check the  Power saver  option under  Select a 
power plan  in the Power Options .
Real Time Clock
ProblemProcedureThe BIOS setting
and system date/
time are lost.The charge in the Real Time Clock (RTC) battery
has run out - you will...

Page 115

Internal display panelApparent computer's display panel problems may be related to the
computer's setup and configuration.ProblemProcedureNo displayPress the function keys to adjust the display
priority, and to make sure it is not set for output to
an external monitor.Markings appear on
the computer's
display panel.These marks may have come from contact with the
keyboard and Touch Pad while the display panel
has been closed. You should try to remove the marks by gently wiping the display...

Page 116

ProblemProcedureYou cannot access a
CD/DVD/Blu-ray
Disc™ in the driveMake sure the drive’s disc tray is securely closed. Press gently until it clicks into place.
Open the disc tray and make sure the disc is
properly seated. It should lie flat with the label
facing up.
A foreign object in the disc tray could block laser
light from reading the disc. Make sure there is no
obstruction. Remove any foreign object.
Check whether the disc is dirty. If it is, wipe it with
a clean cloth dipped in water or a...

Page 117

Touch PadProblemProcedureThe Touch Pad does
not work.Check the Device Select settings.
Click  Desktop -> Desktop Assist (in taskbar) ->
Control Panel -> Hardware and Sound -> Mouse .On-screen pointer
does not respond to
pointing device
operationIn this instance the system might be busy - Try
moving the mouse again after waiting a short
while.Double-tapping
(Touch Pad) does
not workIn this instance, you should initially try changing the double-click speed setting within the Mouse Control utility.
1. To...

Page 118

USB mouseProblemProcedureOn-screen pointer
does not respond to
mouse operationIn this instance the system might be busy - Try
moving the mouse again after waiting a short
while.Remove the mouse from the computer and then
reconnect it to a free USB port in order to ensure it
is firmly attached.Double-clicking does
not workIn this instance, you should initially try changing the double-click speed setting within the Mouse
Control utility.
1. To access this utility, click  Desktop ->
Desktop Assist (in...

Page 119

ProblemProcedureUSB device does not
workRemove the USB device from the computer and
then reconnect it to a free port in order to ensure it is firmly attached.
Ensure that any required USB device drivers are
properly installed - to achieve this you should refer
to both the device documentation and the
operating system documentation.
Sleep and Charge function
For more information and settings, please refer to the  USB Sleep and
Charge  section.
ProblemProcedureI cannot use the
Sleep and Charge...

Page 120

ProblemProcedureExternal devices
connected to the
compatible ports do
not work when
connected to a
compatible port.Some external devices may not work when
connected to a compatible port if the Sleep and
Charge function is enabled.
Reconnect the external device after turning the
computer ON.
If the external device still does not work, connect
device to an USB port that does not have the
Sleep and Charge function or change to disable
the Sleep and Charge function.The "USB Wakeup
function" does not...
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