Toshiba L350 Manual

151If Something Goes Wrong
The Windows® operating system is not working
❖Safe Mode with Command Prompt
❖ Enable Boot Logging
❖ Enable low-resolution video (640x480)
❖ Last Known Good Configuration (advanced)
❖ Directory Services Restore Mode
❖ Debugging Mode
❖ Disable automatic restar t on system failure
❖ Disable Driver Signature Enforcement
❖ Start Windows
® normally
When you highlight each option  using the arrow keys, Windows
® 
displays information about each option at the bottom after 
Description...

152If Something Goes Wrong
Resolving a hardware conflict
The Windows® operating system can help you
If the operating system has started properly but you still have a 
problem using your computer, the  online Help can assist you in 
troubleshooting the problem.
To access the Windows
® operating system Help and Support:
1 Click  Start, then click  Help and Support , or press 
F1.
The Help and Support window appears.
2 Then do one or both of the following:
❖In the search field, type in  the topic for which...

153If Something Goes Wrong
Resolving a hardware conflict
The device most recently connected to the system is the one most 
likely to be causing a conflict.
Resolving conflicts
There are several things you can do  to resolve hardware conflicts:
❖ Get the most recent drivers from the manufacturer.
❖ Disable the device.
For an older device, remove  it from the computer.
❖ Disable another system component  and use its resources for the 
new device. See  “Fixing a problem with Device Manager” on 
page 153 ....

154If Something Goes Wrong
Resolving a hardware conflict
❖The  Resources  tab, which lists resources assigned to the 
monitor, optional external optical drive, optional external 
diskette drive, and other power-using functions. This tab 
does not appear if the device is not using resources.
❖ The  Driver  tab, which displays the drivers being used by 
the device. This tab also provides options for updating the 
driver or rolling back the driv er in case the new version is 
causing a problem.
The tabs...

155If Something Goes Wrong
Resolving a hardware conflict
For this model Slot A is the bottom slot. Slot B is the top slot. If only 
one memory module is to be installed, it must be installed in slot A.
Power and the batteries 
Your computer receives its power through the AC adaptor and 
power cord/cable or from the system batteries (battery, optional 
secondary battery, and real-time clock (RTC) battery). Power 
problems are interrelated. For exam ple, a faulty AC adaptor or 
power cord/cable will...

156If Something Goes Wrong
Resolving a hardware conflict
The battery appears not to power  the computer for as long as 
it usually does.
If you frequently repeat shallow  charge and discharge, the battery 
meter may become inaccurate. Let the battery discharge 
completely, then try charging it again.
Check the power options vi a your Power Plans (see “Power Plans” 
on page 101 ). Have you added a device, such as an ExpressCard
® or 
memory module, that takes its power from the battery? Is your 
software...

157If Something Goes Wrong
Resolving a hardware conflict
Display problems
Here are some typical display problems and their solutions:
The screen is blank.
Display Auto Off may have gone into effect. Press any key to 
activate the screen.
You may have activated the instant password feature by pressing 
FnandF1 simultaneously. If you have registered a password, press 
any key, type the password and press 
Enter. If no password is 
registered, press any key. The scr een reactivates and allows you to...

158If Something Goes Wrong
Resolving a hardware conflict
To change the number of colors displayed:
1Right-click in a blank area of the Windows
® desktop.
2 Click  Personalize , and then Display Settings .
3 Change the Colors option and click  OK.
For more information see Windows
® Help.
A message displays saying that there is a problem with your 
display settings and that the adap ter type is incorrect or the 
current settings do not work with your hardware.
Reduce the size of the color palette  to one...

159If Something Goes Wrong
Resolving a hardware conflict
Disk drive problems
Problems with the hard disk or with a diskette drive usually show 
up as an inability to access the disk or as s ector errors. Sometimes a 
disk problem may cause one or more  files to appear to have garbage 
in them. Typical disk problems are:
You are having trouble accessing a disk, or one or more files 
appear to be missing.
Make sure you are identifying the drive by its correct name 
(A: or C:).
Error-checking
Run...

160If Something Goes Wrong
Resolving a hardware conflict
Your data files are  damaged or corrupted.
Refer to your software documentation for file recovery procedures. 
Many software packages auto matically create backup files.
You may also be able to recover lost data using utility software. 
Consult your network administrator.
Some programs run correctly but others do not.
This is probably a configuration problem. If a program does not run 
properly, refer to its documentation and check that the...