Toshiba Encore 8 User Manual

							81Exploring Your Device’s Features
Exploring audio features
Accessing a network
For specific information about connecting to the network, 
consult your network administrator. Many hotels, airports, 
and offices offer Wi-Fi
® access.
Exploring audio features
You can use your device to record sounds using the device’s 
internal microphones (available on certain models) or an 
optional external microphone. You can listen to sound files or 
audio CDs using the built-in speakers, headphones, or 
external speakers.
Recording sounds
You may record sounds using the device’s internal 
microphones or by connecting an optional external 
microphone.
Using a microphone
To locate your headphone/microphone jack, please refer 
to your Quick Start document.
1If you want to use an external microphone, connect it to 
the device.
2Swipe in from the right edge of the screen. When the 
Windows
® charms appear, touch the Search ( ) charm 
and, in the Search field, type 
Sound Recorder.
 (Sample Image) Sound Recorder screen
3Touch the Start Recording button.
4Speak normally into the microphone. 
5When you have finished recording, touch the 
Stop 
Recording
 button.
The 
Save As dialog box appears.
6To save the file, touch the field to open the on-screen 
keyboard. Then type a file name and touch 
Save.
NOTE
Start Recording/Stop Recording button 
						

							82Exploring Your Device’s Features
Using the Web Camera
Using external speakers or headphones
To locate your headphone/microphone jack, please refer 
to your Quick Start document.
Your device is equipped with a full stereo sound system with 
internal speakers. Instead of using the internal speakers, you 
can connect headphones or a pair of external stereo 
speakers.
Before putting on headphones to listen, turn the volume 
down. Do not set the volume too high when using 
headphones. Continuous exposure to loud sound can 
harm your hearing.
TECHNICAL NOTE: When using amplified speakers, use 
speakers that require an external power source. Other 
types of speakers will be inadequate to produce sound 
from the device.
To play back sound files through external speakers or 
headphones:
1Locate the headphone/microphone jack on the device.
2Using any necessary adapters, plug the cable from the 
headphones or external speakers into the 
headphone/microphone jack. 
The headphone/microphone jack requires a 16-ohm 
stereo mini connector.
To adjust the volume:
❖For external speakers, use the volume controls on each 
speaker.
❖For headphones, use the device’s volume control.
Using the Web Camera
Your device comes with a built-in Web Camera. With this 
Web Camera you can do the following:
❖Take pictures and record videos with your device
❖Chat with others and have them see you while using 
instant messaging (IM) programs
NOTE 
						

							83Exploring Your Device’s Features
Using a microSD™ Card
❖Have video conference calls
To email, instant message or video conference, you must 
be connected to the Internet.
To access the Web Camera, on the Start screen touch the 
Camera tile. The Web Camera indicator light glows when 
the Web Camera is active.
When the Web camera is not active the indicator light is 
off.
Using a microSD™ Card
The Memory card reader supports the use of a microSD™ 
Card. This medium can be used with a variety of digital 
products: digital music players, cellular phones, PDAs, 
digital cameras, digital video camcorders, etc.
Do not use the Copy Disk function for this type of media. 
To copy data from one media to another, use the drag-
and-drop feature of the Windows® operating system.
Inserting memory media
To locate your Memory card reader, please refer to your 
Quick Start document.
The following instructions apply to all types of supported 
media devices.
1Turn the media so that the contacts (metal areas) are 
facing down, away from the display.
2Push the media into the microSD™ slot until it stops.
      
(Sample Illustration) Inserting memory media
NOTE
NOTE
NOTE
NOTE 
						

							84Exploring Your Device’s Features
Using a microSD™ Card
When inserting memory media, do not touch the metal 
contacts. You could expose the storage area to static 
electricity, which can destroy data.
Always remove memory media when not in use.
Removing memory media
1If you are not currently on the Desktop, choose the 
Desktop tile on the Start screen, otherwise skip to step 2.
2Prepare the card for removal by touching the 
Show 
hidden icons
 button ( ), if necessary, in the 
notification area and then selecting the 
Safely Remove 
Hardware and Eject Media
 icon.
3Touch the item you would like to eject.
If the system is unable to prepare the media for safe 
removal, a message will tell you to try again later. If the 
media can be removed now, the system displays 
Safe 
to Remove Hardware
.
If the device has a spring-loaded adapter slot, see step 
4; otherwise, skip to step 5.
4Gently press the card inward to release it.
The card pops out slightly.
5Grasp the card and pull it straight out.
       (Sample Illustration) Removing memory media
Do not remove memory media while data is being written 
or read. Even when the Windows® message “copying...” 
disappears, writing to the media might still be in progress 
and your data could be destroyed. Wait for the indicator 
light to go out.
NOTE 
						

							85
Chapter 5
Utilities
Your device includes several utilities designed to help you to 
reconfigure your system to best meet your individual needs. 
Together, these allow you to ascertain certain system details, 
set additional options, or change default options. These 
utilities are described in this chapter.
The utilities described in this chapter, and the icons 
shown in the sample images are applicable only if the 
related utility is available on your system.
❖Create Recovery Media
❖Service Station
❖TOSHIBA Application Installer
NOTE 
						

							86Utilities
Create Recovery Media
Create Recovery Media
The Create Recovery Media utility enables you to create 
recovery media that can be used to return your system to its 
out-of-box state, if necessary. For detailed information on 
using the utility to create recovery media, see “Creating 
recovery media” on page 42.
Service Station
The Service Station helps you keep your new device running 
at its best by notifying you when updated software, firmware, 
documentation or other information is available for your 
device. The Service Station will alert you when updates are 
available, and you can then choose to install the updates if 
you wish. 
						

							87Utilities
TOSHIBA Application Installer
TOSHIBA Application Installer
The TOSHIBA Application Installer allows you to reinstall the 
drivers and applications that were originally bundled with 
your device.
You must have an Internet connection to reinstall 
applications.
To reinstall drivers and applications:
1Swipe in from the right edge of the screen. When the 
Windows
® charms appear, touch the Search ( ) charm. 
Then touch the Search field, and begin typing 
Application Installer. 
2Touch 
TOSHIBA Application Installer.
The TOSHIBA Application Installer window appears.
       (Sample Image) TOSHIBA Application Installer selection screen
3Touch the item you want to install.
4Touch 
Install, then follow the on-screen prompts to 
complete the installation process.
NOTE 
						

							88
Chapter 6
If Something Goes 
Wrong
Some problems you may encounter when using your device 
are relatively easy to identify and solve. Others may require 
help from your network administrator or the manufacturer of 
the software program.
This chapter aims to help you solve many problems by 
yourself. It covers the problems you are most likely to 
encounter.
If all else fails, contact Toshiba. You will find information on 
Toshiba’s support services at the end of this chapter. 
Problems that are easy to fix
Your program or application stops responding.
The operating system allows for the use of both 
applications (“Apps” used with the Windows® “Modern 
UI”) and programs (used in the traditional Windows® 
desktop environment). For the purpose of simplifying the 
information we will use the terms interchangeably in this 
chapter.
If you are working in a program that suddenly freezes, 
chances are the program has stopped responding. You can 
exit the program without shutting down the operating system 
or closing other programs.
NOTE 
						

							89If Something Goes Wrong
Problems when you turn on the device
Problems when you turn on the device
These problems may occur when you turn on the power.
The device will not start.
Make sure you attached the USB Power cable to the 
USB/AC adaptor properly.
Press and hold the Power button for at least 5 seconds, and 
then swipe down where indicated.
If you are using the USB/AC adaptor, check that the wall 
outlet is working by plugging in another device, such as a 
lamp.
The device displays the 
WARNING RESUME 
FA IL U RE /
Windows Error Recovery – Windows did not shut down 
successfully message.
To continue, select 
Start Windows normally. This can 
happen if the device was put into Sleep mode and the 
battery has discharged. If you performed a shutdown before 
this message was displayed, a program or driver may have 
prevented Windows
® from shutting down.
Data stored in the device’s memory has been lost. Data 
stored in the device’s internal storage drive may not be 
affected.
Always save your data even when you are using Sleep 
mode. If your battery fully discharges, information that has 
not been saved will be lost. Your device can be configured to 
warn you when a battery is running low see “What to do 
when the battery runs low” on page 68. 
If you are running on battery power, it is recommended that 
you do not leave the device in Sleep mode for long periods 
of time.
To charge a battery, leave the device plugged into a live wall 
outlet for several hours. For more information see “Charging 
the battery” on page 66.  
						

							90If Something Goes Wrong
The Windows® operating system is not working
The Windows® operating system is not 
working
Once you are familiar with your device and used to the way 
the operating system responds to your work routine, you can 
easily detect if the operating system is not working correctly. 
For example:
❖The operating system fails to start after the initial startup 
appears.
❖The operating system takes a long time to start.
❖The operating system responds differently from the 
normal routine.
❖The screen does not look right.
Unless a hardware device has failed, problems usually occur 
when you change the system in some way such as installing 
a new program or adding a device.
If you experience any of these problems, use the options in 
the Startup menu to fix the problem.
Using Startup options to fix problems
If the operating system fails to start properly, you may need 
to troubleshoot the Operating System and/or its settings. 
There are several options to choose from depending on the 
severity of the problem and your level of expertise with 
computers.
If Windows
® fails to start properly twice, the Windows® Boot 
menu will launch. To enter the Advanced Startup options 
manually:
1Swipe in from the right edge of the screen.
2When the Windows
® charms appear, touch the Settings 
( ) charm.
3Touch 
Change PC Settings.
4Touch 
Update and recovery.
5Touch 
Recovery.
6Touch 
Restart Now under Advanced Startup.
The device restarts.
7Touch 
Troubleshoot from the menu.