Toshiba Encore 8 User Manual

101If Something Goes Wrong
Wireless networking problems
❖Verify that the Service Set Identifier (SSID), or network 
name, is correct - i.e., that it matches the SSID assigned 
to the access point you are attempting to connect 
through. SSIDs are case-sensitive. 
❖Check the Windows
® Control Panel's Device Manager to 
verify that the Wi-Fi® adapter is recognized by the 
Windows® operating system, and that the driver is 
loaded. To access the Device Manager, swipe in from the 
right edge of the screen....

102If Something Goes Wrong
Develop good computing habits
Develop good computing habits
Save your work frequently.
You can never predict when your device will lock, forcing you 
to close a program and lose unsaved changes. Many 
software programs build in an automatic backup, but you 
should not rely solely on this feature. Save your work! See 
“Computing tips” on page 59 for instructions.
On a regular basis, back up the information stored 
on your internal storage drive.
Use Windows
® to back up files,...

103If Something Goes Wrong
Develop good computing habits
Data and system configuration backup in the 
Windows® operating system
The Windows® operating system offers some easy-to-use 
features for backing up your Windows® settings and your 
data - documents and other important files. Take advantage 
of these features to protect yourself from much more difficult 
and time-consuming restoration procedures, and to 
safeguard your valuable data from loss.
Saving system configuration with restore 
points
The...

104If Something Goes Wrong
Develop good computing habits
8Touch the input field, and enter a name that is 
descriptive enough to be easily understood in the future, 
such as “Before installing Brand X Accounting app.” 
Then touch 
Create.
The Windows
® operating system creates the restore 
point, automatically stamps it with the current date and 
time, and displays a message that the restore point was 
successfully created. 
9Touch 
Close.
Then, at a later time, you can re-establish your Windows
®...

105If Something Goes Wrong
Develop good computing habits
Backing up your data or your entire device 
with the Windows® operating system
The most valuable component of your device system is the 
data you create and store on its internal storage drive. Since 
problems with either hardware or software can make the 
data inaccessible or even destroy it, the next most valuable 
component of your device system may be a recent backup 
of your data.
Fortunately, the Windows
® operating system offers a...

106If Something Goes Wrong
Develop good computing habits
restore the Windows® operating system to the state it 
was in prior to the installation, undoing any changes that 
the installation process introduced.
❖Back up your critical data (see “Backing up your data or 
your entire device with the Windows® operating system” 
on page 105).
❖Have your back up media on hand in case you need any 
files from them. 
❖Do not guess - follow directions carefully! It is often 
necessary to run an installation utility...

107If Something Goes Wrong
If you need further assistance
If you need further assistance
If you have followed the recommendations in this chapter 
and are still having problems, you may need additional 
technical assistance. 
Since some problems may be related to the operating 
system or the program you are using, it is important to 
investigate all sources.
❖Review the troubleshooting information in your operating 
system documentation.
❖If the problem occurs while you are running a program, 
consult...

108If Something Goes Wrong
Toshiba’s worldwide offices
Toshiba’s worldwide offices
For more information on additional Toshiba worldwide 
locations, please visit: www.toshiba.co.jp/index.htm.
Australia
Toshiba (Australia) Pty. Limited
84-92 Talavera Road
North Ryde NSW 2113
Sydney
Australia
Canada
Toshiba Canada Ltd.
191 McNabb Street
Markham, Ontario
L3R - 8H2
Canada
France
Toshiba Systèmes (France) S.A.
7, Rue Ampère; B. P. 131
92800 Puteaux Cédex
France
Germany
Toshiba Europe GmbH
Leibnizstraße 2...

109
5.375 x 8.375 ver 2.3
Appendix A
Power Cord/Cable 
Connectors
Your device ships with the correct power supply for the 
country of purchase. This appendix shows the shapes of the 
typical AC power cord/cable connectors for various parts of 
the world.
USA
UL approved
Canada
CSA approved
United Kingdom
BS approved
Europe
VDA approved
NEMKO approved
Australia
AS approved 

110
Glossary
TECHNICAL NOTE: Some features defined in this 
glossary may not be available on your device.
Acronyms
The following acronyms may appear in this User’s Guide.
AC Alternating Current
AppsApplications
BIOS Basic Input/Output System
BD-ROMBlu-ray Disc Read-Only Memory
bps bits per second
CDCompact Disc
CD-ROMCompact Disc Read-Only Memory
CD-RW Compact Disc Rewrite Memory
CMOS Complementary Metal-Oxide Semiconductor
CPU Central Processing Unit
DC Direct Current
DMA Direct Memory Access
DIMM Dual...