Toshiba Encore 2 Instruction Manual

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Contents
Introduction ............................................................. 25
This guide ............................................................ 26
Safety icons ......................................................... 27
Other icons used ............................................ 27
Your device’s features and specifications ..... 28
Documentation .................................................... 28
Service options .................................................... 28
Precautions .................................................... 29
File management tips........................................... 30
Chapter 1: Getting Started...................................... 31
Selecting a place to work .................................... 31
Features and components ................................... 32
Front ............................................................... 32
Back ............................................................... 33
Left side ......................................................... 33
Right side ....................................................... 34
Top ................................................................. 35
Bottom ........................................................... 36
Setting up your device ......................................... 36
Connecting to a power source ............................ 37 
						

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Charging the battery ............................................ 38
Using the device for the first time ........................ 38
Turning on the power  .................................... 38
Initial setup ..................................................... 39
Setting up your software ................................ 39
Registering your device with Toshiba .................. 39
To Shut down your device ................................... 40
To place your device in Sleep mode ................... 40
Adding optional external devices......................... 41
Refresh or Reset your PC .................................... 41
Refresh your PC (with user’s data) ................ 42
Reset your PC ................................................ 45
Connecting an external device ............................ 47
Using external display devices ............................ 48
Selecting video cables ................................... 48
Connecting an HDMI™-compatible 
television or display device ...................... 48
Connecting an external monitor or 
projector ................................................... 48
Directing the display output ........................... 49
Adjusting the quality of the external 
display ...................................................... 49
Customizing your device’s settings ..................... 50
Caring for your device.......................................... 50
Cleaning the device ....................................... 50
Chapter 2: Learning the Basics .............................. 51
Computing tips .................................................... 51
Touch screen ....................................................... 52
Touch screen navigation ................................ 53
Mouse properties ................................................. 54
Starting an app .................................................... 54
Starting an app using Search ........................ 55
Saving your work ................................................. 55
Backing up your work .......................................... 56
Toshiba’s online resources .................................. 56 
						

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Chapter 3: Mobile Computing ................................ 57
Toshiba’s energy-saver design ............................ 57
Running the device on battery power .................. 57
Battery Notice ................................................ 58
Power management ....................................... 59
Charging the battery ............................................ 59
Charging the RTC battery .............................. 60
Determining remaining battery power............ 61
What to do when the battery runs low ........... 61
Setting battery notifications ........................... 62
Conserving battery power ............................. 63
Power Plans ................................................... 64
Changing the battery ........................................... 65
Taking care of your battery .................................. 65
Safety precautions ......................................... 66
Maintaining your battery ................................ 66
Disposing of your device ..................................... 66
Traveling tips........................................................ 67
Chapter 4: Exploring Your Device’s Features ......... 68
Exploring the Start screen ................................... 68
Charms........................................................... 69
Tiles ................................................................ 70
Exploring the desktop .......................................... 70
Finding your way around the desktop ........... 70
Windows
® Store ................................................... 72
Setting up for communications............................ 73
Connecting your device to a network ............ 74
Exploring audio features ...................................... 74
Recording sounds .......................................... 74
Using external speakers or headphones ....... 75
Using the Web Camera ........................................ 76
Using a microSD™ Card...................................... 76
Inserting memory media ................................ 77
Removing memory media .............................. 77
Chapter 5: Utilities.................................................. 79
Function Key ........................................................ 80
Service Station ..................................................... 81 
						

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Chapter 6: If Something Goes Wrong .................... 82
Problems that are easy to fix ............................... 82
Problems when you turn on the device ............... 83
The Windows
® operating system is not 
working .......................................................... 84
Using Startup options to fix problems ........... 84
Internet problems ........................................... 87
The Windows
® operating system can 
help you.................................................... 87
Fixing a problem with Device Manager ............... 88
Checking device properties ........................... 88
Power and the batteries....................................... 89
Display problems ................................................. 90
Disk or storage drive problems............................ 91
Error-checking ............................................... 91
Sound system problems ...................................... 93
Printer problems .................................................. 93
Wireless networking problems............................. 94
Develop good computing habits.......................... 96
Data and system configuration backup in 
the Windows
® operating system .............. 97
If you need further assistance............................ 101
Contacting Toshiba ...................................... 101
Other Toshiba Internet Web sites ...................... 102
Toshiba’s worldwide offices .............................. 102
Appendix A: Power Cord/Cable Connectors ....... 104
Glossary ............................................................... 105
Index..................................................................... 121 
						

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Introduction
Welcome to the world of powerful, portable, multimedia 
computing. With your Toshiba device, your work and 
entertainment can accompany you wherever you go.
This device is compatible with European Union Directive 
2011/65/EU, Restriction of the use of certain Hazardous 
Substances in electrical and electronic equipment 
(RoHS), which restricts use of certain chemicals 
including, but not limited to, lead, cadmium, mercury, 
hexavalent chromium, PBB, and PBDE. Toshiba requires 
its device component suppliers to meet RoHS 
requirements and verifies its suppliers’ commitment to 
meeting RoHS requirements by conducting component 
sampling inspections during the product design approval 
process.
NOTE 
						

							26Introduction
This guide
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Certain Microsoft® software product(s) included with this 
device may use technological measures for copy 
protection. IN SUCH EVENT, YOU WILL NOT BE ABLE 
TO USE THE PRODUCT IF YOU DO NOT FULLY 
COMPLY WITH THE PRODUCT ACTIVATION 
PROCEDURES. Product activation procedures and 
Microsoft’s privacy policy will be detailed during initial 
launch of the product, or upon certain reinstallations of 
the software product(s) or reconfigurations of the device, 
and may be completed by Internet or telephone (toll 
charges may apply).
Some software may differ from its retail version (if 
available), and may not include user manuals or all 
program functionality.
The product specifications and configuration information 
are designed for a product Series. Your particular model 
may not have all the features and specifications listed or 
illustrated. For more detailed information about the 
features and specifications on your particular model, 
please visit Toshiba’s Web site at support.toshiba.com.
While Toshiba has made every effort at the time of 
publication to ensure the accuracy of the information 
provided herein, product specifications, configurations, 
prices, system/component/options availability are all 
subject to change without notice. For the most 
up-to-date product information about your device, or to 
stay current with the various computer software or 
hardware options, visit Toshiba’s Web site at 
support.toshiba.com. 
This guide
This guide introduces the device's features as well as some 
basic procedures needed to perform tasks in 
Windows 8.1. You can:
❖Read the entire guide from beginning to end.
❖Skim through and stop when a topic interests you.
❖Use the table of contents and the index to find specific 
information.
NOTE
NOTE 
						

							27Introduction
Safety icons
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Safety icons
This manual contains safety instructions that must be 
observed to avoid potential hazards that could result in 
personal injuries, damage to your equipment, or loss of data. 
These safety cautions have been classified according to the 
seriousness of the risk, and icons highlight these instructions 
as follows:
Indicates an imminently hazardous situation which, if not 
avoided, will result in death or serious injury.
Indicates a potentially hazardous situation which, if not 
avoided, could result in death or serious injury.
Indicates a potentially hazardous situation which, if not 
avoided, may result in minor or moderate injury.
Indicates a potentially hazardous situation which, if not 
avoided, may result in property damage.
Provides important information.
Other icons used 
Additional icons highlight other helpful or educational 
information:
TECHNICAL NOTE: This icon indicates technical 
information about the device.
HINT: This icon indicates helpful hints and tips.
DEFINITION: This icon indicates the definition of a term 
used in the text.
NOTE 
						

							28Introduction
Documentation
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Your device’s features and specifications
Certain device chassis are designed to accommodate all 
possible configurations for an entire product Series. Your 
select model may not have all the features and specifications 
corresponding to all of the icons or switches shown on the 
device chassis, unless you have selected all those features.
This information applies to all the features and icons 
described in this guide.
Below are examples of some of the many possible icons 
used on your device:
(Sample Illustration) System icons
Documentation
Your device comes with the following documentation:
❖An electronic version of the User’s Guide (this document)
❖A Quick Start document
❖It may also include other documentation
For accessory information, visit Toshiba’s Web site at 
accessories.toshiba.com.
Service options
Toshiba offers a full line of service programs to complement 
its standard limited warranty. Toshiba’s standard limited 
warranty, extended warranty, and service upgrade terms and 
conditions are available at warranty.toshiba.com.
To stay current on the most recent software and hardware 
options for your device, and for other product information, 
be sure to regularly check the Toshiba Web site at 
support.toshiba.com.
If you have a problem or need to contact Toshiba, see “If 
Something Goes Wrong” on page 82. 
						

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Service options
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Precautions
Your device is designed to provide optimum safety and ease 
of use, and to withstand the rigors of travel. You should 
observe certain precautions to further reduce the risk of 
personal injury or damage to the device. 
Keep this device away from small children. This device is 
not a toy and may be hazardous to small children, for 
example, small detachable parts may be a choking 
hazard. Improper use of device could result in loud 
volume emitting from the device possibly causing 
hearing damage, and improper use and handling of 
batteries could result in possible injury.
Never place a heavy object on the device and be careful 
not to drop a heavy object onto the device. It could 
damage the device or cause system failure.
❖Turning off the device while it is reading from or writing 
to flash media may damage the flash media.
❖Keep the device and disks away from objects that 
generate strong magnetic fields, such as large stereo 
speakers.
❖Scan all new files for viruses.
This precaution is especially important for files you 
receive via email or download from the Internet. 
Occasionally, even new programs you buy from a 
supplier may contain a virus. You need a special 
program to check for viruses. 
						

							30Introduction
File management tips
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File management tips
❖Back up your files to external media on a regular basis. 
Label the backup copies clearly and store them in a safe 
place.
As you work with data it exists in the device’s memory. 
This memory is called “volatile memory” because it is 
only active while the device is turned on. When you turn 
off the device, all the data remaining in volatile memory 
is lost. To help avoid data loss, save your work to 
Internal Storage or network storage. Your work (data) will 
remain in internal storage to be called up when you need 
it. As long as the internal storage remains healthy, your 
data is relatively safe. However on occasion, hardware 
failures do happen. If you experience a hardware failure, 
your data could be lost. As an extra step to help avoid 
data loss, back up your data. See “Backing up your 
work” on page 56 for more information.
❖Scan all new files for viruses.
This precaution is especially important for files you 
receive via external media, email, or download from the 
Internet.