Toshiba E Studio 167 User Manual

							Importing the Address Book    129
5Click [Import].
“Backup or restoration process in progress.” appears and the import process begins.
6Click [REFRESH] on the right side.
The address book data are imported from the CSV file to this equipment.
If the screen is not refreshed by clicking the [REFESH] icon, please wait a while and then 
try again. Import may take a few minutes depending on the file size.
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							11 TopAccess ADMINISTRATION TAB PAGE - 
MAINTENANCE MENU
130    Exporting Address Book Data
Exporting Address Book Data
The address book data can be exported in a CSV format. For the formats of the address book 
data and each item, see the following page:
	 P.127 “Importing the Address Book”
Exporting address book data as CSV file
1Access TopAccess in the administrator mode.
	 P.50 “Accessing TopAccess”
2Click the Maintenance menu and the Export submenu.
The Export submenu page is displayed.
3Click [Create New File] in the Address Book area.
The information of the address book data (CSV file name) is displayed.
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							Exporting Address Book Data    131
4Right-click the link of the file name, and select [Save Target As ...].
The Save As dialog box is displayed.
5Specify where the file is to be saved, and select All Files in the 
Save as type drop down box.
6Click [Save].
The address book data file in a CSV format is saved in the location you specified. 
If you turn the power of the equipment OFF, the export files in the equipment will be lost.
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							11 TopAccess ADMINISTRATION TAB PAGE - 
MAINTENANCE MENU
132    Exporting Department Code Data
Exporting Department Code Data
The department code data can be exported in a CSV format.
These data can be exported only when the department code is set in the equipment.
Exporting department code data as CSV file
1Access TopAccess in the administrator mode.
	 P.50 “Accessing TopAccess”
2Click the Maintenance menu and the Export submenu.
The Export submenu page is displayed.
3Click [Create New File] in the Department Code Export area. 
The information of the department code data (CSV file name) is displayed. 
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							Exporting Department Code Data    133
4Right-click the link of the file name, and select [Save Target As ...].
The Save As dialog box is displayed.
5Specify where the file is to be saved, and select All Files in the 
Save as type drop down box.
6Click [Save].
The department code data file in a CSV format is saved in the location you specified.
If you turn the power of the equipment OFF, the export files in the equipment will be lost.
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							12.MANAGING DEPARTMENT CODES ON 
TopAccess (FOR ADMINISTRATORS) 
This chapter describes how to have department codes managed by an administrator.
Managing Department Codes (For Administrators) ..........................................136
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							12 MANAGING DEPARTMENT CODES ON TopAccess 
(FOR ADMINISTRATORS)
136    Managing Department Codes (For Administrators)
Managing Department Codes (For Administrators)
On the Department menu page at the Counter tab, by entering the master code, the administra-
tor can display the department list that contains the counter information for each department.
Displaying the department counter is available only when a department code is set by using this 
equipment.
To register or delete the department codes, use the control panel of this equipment. For depart-
ment code settings in this equipment, see Operator’s Manual for Copying Functions.
Displaying the departments list
1Click the Counters tab and the Department menu.
The Department menu page is displayed.
2Enter the master code in the “Department Code” field and click 
[Enter].
The Department Management page is displayed.
3The departments list containing the counter information is dis-
played.
You can display the desired department code information by entering that code.
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							13.TROUBLESHOOTING
This chapter describes the most common TopAccess errors, and provides procedures to resolve the condi-
tions. If the problem persists after you have followed all of the steps, make sure to note what you were trying 
to do and any error messages appear, etc. — and then contact your service representative.
TopAccess Error Messages .................................................................................138
Device status indicator list...............................................................................................................138
Error message list ...........................................................................................................................139
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							13 TROUBLESHOOTING
138    TopAccess Error Messages
TopAccess Error Messages
Device status indicator list
When an error occurs, the Device status indicator will be displayed on the Device tab page of 
TopAccess. For details, see the following page: 
	 P.56 “TopAccess Device Tab Page”
yPrinter Error
The above printer error icon indicates:
- You need to remove paper from the receiving tray.
- Non-recommended toner is being used.
For information on how to resolve the error condition, see “Replacing Toner Cartridge” in 
the Operator’s Manual for Copying Functions.
yCover Open
The Cover Open error icon indicates that you need to close the cover.
yTo n e r  E m p t y
The Toner Empty icon indicates the empty status of the toner cartridge. For information on 
how to resolve the error condition, see “Replacing Toner Cartridge” in the Operator’s 
Manual for Copying Functions.
yPaper Empty
The Paper Empty icon indicates that one of the drawers is opened. You must close the 
opened drawer to resume printing or copying. This icon also indicates the empty status of 
the drawer. This status does not immediately stop a print job or a copy job. If the automatic 
paper selection (APS) function is enabled, the print or copy job may continue by selecting 
paper of the same size in the other drawer. For information on how to resolve the error con-
dition, see “When this message appears” in the Operator’s Manual for Copying Func-
tions.
When paper has run out, you can cancel a print job in process from the control panel of this 
equipment. See the following page for how to cancel a print job:
	 P.24 “To Cancel Print Jobs”
yPaper Jam
The Paper Jam icon indicates that you must remove jammed paper from the equipment. For 
information on how to resolve the error condition, see “Paper Jams” in the Operator’s 
Manual for Copying Functions.
yService calls
The Service Call error icon indicates that you must call for service. Contact your service 
technician.
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