Toshiba Dkt3210 Sd Instruction Manual

							The Basics
Conference Calls
Strata CTX DKT/IPT Telephone     11/0317
If you want to Split with a different extension, 
continue to press the 
NEXT soft key until you 
see that extension. 
Example, if you want to Split with extension 
202, press the 
NEXT soft key until you see 202. 
Then press the number shown to the left of it 
(
&) on the dial pad.
3. You can return both yourself and the other Split 
party back into the conference by pressing 
JOIN.
➤To Drop the Split party from a conference
➤Press the DROP Soft Key. The party that you are talking to privately (the party 
which you have Split from the conference) will be disconnected (Dropped) and 
you will rejoin the conference.
If you are in a three-way conference and Split with one of the parties, the 
remaining party will essentially be “on hold” until you return to the conference.
7034
RTRN NEXT
2:202
ModePageScroll Feature 
7035
JOIN DROP
202
ModePageScroll Feature  
						

							The Basics
Hold
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Hold
1. To place a call on hold, press %	. Your LCD shows the line on hold. The held 
Line’s LED flashes green while appearances of the line at other stations flash red.
To return to the held call, press the held 

button.
If you do not return to the held call within a specified time, it rings back to your 
telephone. The call remains camped-on to your station indefinitely.
If the held party hangs up, the call is released.
2. Repeat Step 1 to place additional lines on hold.
NoteSee the Call Pickup section to pick up a call on hold from another extension.
Exclusive Hold
This feature enables you to place a call on hold so that only you can retrieve it.
➤While on a call, press %	 twice. That line’s LED flashes green while 
appearances of the line at other stations are steady red (in use).
Automatic Hold
This feature enables you to place a call on hold by pressing another 
 button – no 
need to press 
%	. Make sure this feature is programmed on your system; if not, 
existing calls will drop.
➤While on a call, press another extension button to receive/originate a new call. The 
accessed line’s LED flashes (in-use). The first call is put on hold and your 
extension’s LED flashes. You can also switch between calls without having to 
press 
%	.
Consultation Hold
1. While on a call, press !#$ . The call goes on hold.
2. Dial another line.
3. Transfer the call or return to the held call by pressing its 

 button. 
						

							The Basics
Volume Control
Strata CTX DKT/IPT Telephone     11/0319
Vo l u m e  C o n t r o l
➤To adjust the handset volume
➤Press the   to increase volume and   to decrease volume during the call. 
When you hang up, the volume returns to the default setting.
➤To adjust the speaker volume for internal/external calls and background music
1. Press 
. 
2. Press an extension button - you hear dial tone. 
3. Press the 
   to increase volume and    to decrease volume. This volume 
setting applies to all calls until changed.
➤To adjust Ring Tone, Handsfree Answerback and Speaker Off-hook Call 
Announce
➤Make sure the telephone is idle and the handset is on-hook. Press the    to 
increase volume and 
  to decrease volume. This adjusts volume for your 
telephone’s ring tone, Handsfree Answerback and Speaker Offhook Call Announce 
simultaneously. 
➤To adjust handset Beep Tone
1. With the handset off-hook, dial the Beep Tone Adjustment Code 

 (default 
code). You hear busy tone. 
2. Press 
   or  to reach the desired level.
LCD Contrast Adjustments
➤Press and hold down the  button, and press and release    or   
repeatedly.
Each time you press 
   or  , the contrast increases or decreases. There 
are eight steps in either direction. To return to the middle setting, repeat the above 
step. 
						

							The Basics
LCD Contrast Adjustments
20Strata CTX DKT/IPT Telephone     11/03 
						

							Strata CTX DKT/IPT Telephone     11/0321
Advanced Operation3
This chapter gives you more details about your DKT3000-series telephone, 
IPT1020-SD, or DKT2000-series telephone’s advanced functions.
Using Your LCD
If your telephone has an LCD, use this section to learn more about its functions.
In its idle state, the LCD is a desk clock and calendar. When you are on an outside call, 
the call duration displays.
A “+” on the LCD readout 
(shown at right) indicates there 
is more data to display.
➤Press  to advance 
through the information. 
➤Press 
 to switch from 
the Call Forward (CF) 
display to the User Name display.5800
AUG 08 MON 03:56
CF-ALL 202-203+
ModePageScroll Feature LCD Control 
Buttons/Soft Keys 
						

							Advanced Operation
Soft Keys
22Strata CTX DKT/IPT Telephone     11/03
Soft Keys
When Soft Keys are on, they replace the functions on the 	
, 
,  and 


 buttons below the LCD. (

 is a future feature for DKT3000-series 
phones and the IPT1020-SD.) The following table defines Soft Key Prompts.
Table 1 Soft Key Prompts
Soft KeyDefinition
ABR
Activates Automatic Busy Redial after dialing a busy outside telephone number.
ACBActivates Automatic Callback after reaching a busy station, CO line, or CO Line 
group.
BUSY
(Busy Override) Sends a call-waiting tone to a busy station.
CONF
Initiates or completes a conference.
EXEC
(Executive Override) Breaks into the conversation of a busy called station.
EXIT
Exits you from a conference; remaining parties are connected.
JOIN
Joins all parties to a conference while on a conference call.
LINEAdds a CO line to an existing call while in the Conference mode. The LCD prompts 
you to access a CO line after you press this key.
MESG
Sets a message waiting indication at a busy or unanswered station.
OVRD
Overrides options, busy mode, or overrides Do Not Disturb mode.
PGE
Enables you to enter a Page Group number (01~16).
RING
Makes a called station ring when making a voice announce call to the station.
RLS
Disconnects a call and returns telephone to the idle state.
RTRN
Terminates a feature operation and to return to a previously displayed state.
SPLTEnables you to break off from a conference call with another conference call member 
for a private conversation (split). You can use the Join key to reconnect both of you 
back into the conference. You must be a conference master to use this. See 
instructions for Conference Split/Join/Drop for further instruction.
STA.Adds a station to an existing call while in the Conference mode. The LCD prompts 
you to dial a station number after you press this key.
TA L K
Makes a voice announcement to a called station that is ringing.
TRNSInitiates or completes a Transfer while on an outside call. Press once for an 
immediate or announced transfer, depending on system programming. Pressing 
TRNS again completes the transfer. 
						

							Advanced Operation
Soft Keys
Strata CTX DKT/IPT Telephone     11/0323
Soft Key Example
When the Soft Key prompts appear on the LCD, the LCD Control Button just below 
the prompt offers access to that feature. Here’s an example of how Soft Keys work. 
1. When an outside call is in 
progress, the LCD appears as 
shown on the right. 
ABR = Automatic Busy Redial 
CONF = Conference 
PA G E = Paging
2. If you select 
CONF (press 
), 
the display changes as shown right.
LINE = Add an outside line to the conference 
STA = Add another station 
RTRN = Return to the original caller without 
making a conference
3. You will be prompted to dial the desired station. 
The 
RTRN Soft Key (press ) enables you 
to return to the original caller without making a 
conference.
Until the call is answered, you see the screen 
shown right. 
When the call is answered, you see the screen 
shown right. 
TRNS = exit the call and transfer 
the first party to the second. 
JOIN = create a 
conference with you and both other parties. 
RTRN = drop the second party and return to a 
two-way conversation with the original party.
6060
ABR CONF PGE
00:01:01
ModePageScroll Feature LCD Control 
Buttons/Soft Keys
Soft Key
Prompts
6061
LINE STA. RTRN
LINE   OR   STATION?
ModePageScroll Feature 
6062
RTRN
DIAL   STATION   NO.
ModePageScroll Feature 
6063
200
CALLING
ModePageScroll Feature 
6064
TRNS JOIN RTRN
TALK  WITH   200
ModePageScroll Feature  
						

							Advanced Operation
Advisory Messages
24Strata CTX DKT/IPT Telephone     11/03
Advisory Messages
Advisory messaging enables you to store an informative message for LCD telephones 
that call your telephone. The messages can be up to 16 characters long. The Strata 
CTX provides a number of stored messages, shown in the table below. Message 
numbers 5~9 can be defined by your CTX System Administrator.
➤To set an advisory message
1. Go off-hook or press your extension button or phantom directory number button to 
hear dial tone.
NoteA phantom directory number button is similar to an extension button that is 
shared on other telephones.
2. Press 

 + Message No. (see table) + any additional digits (such as time, etc.)
3. Go on-hook or press 
 to release the line.
➤To clear the registered message
1. Go off-hook or press your extension button or phantom directory number button to 
hear dial tone.
2. Press 

&.
3. Go on-hook or press 
 to release the line.
Msg No. Characters DisplayedAdditional Digits
0
OUT TO LUNCH
1
IN A MEETING
2
CALL _____________ Directory Number 76345
3
BACK AT __________ Time (e.g., 1030)
4
RETURN ON________ Date (e.g., 10 20)
5
6
7
8
9 
						

							Advanced Operation
Account Code Calls
Strata CTX DKT/IPT Telephone     11/0325
Account Code Calls
Account Codes (Forced or Voluntary) can be used for a variety of reasons including 
billing, tracking, and line restriction applications. Account Codes are assigned in the 
system as a fixed length (default is six digits) and are recorded by the system, along 
with the details of the calls, which can be printed on a Station Message Detail 
Recording (SMDR) report.
Verified/Non-Verified Account Codes
If programmed for Verified Account Codes, the system checks the account code you 
entered against a list created by the CTX System Administrator. The code you enter 
must be on the list for the call to proceed. Non-verified account codes must be of a 
uniform length specified by the CTX System Administrator.
Forced Account Codes
Some applications require you to enter an Account Code. These Forced Account 
Codes may be verified or non-verified, depending upon the application, but in either 
case, the caller must enter a code before proceeding.
➤To dial using Forced Account Codes
1. Place a call in the normal method.
If the call requires an Account Code, a burst of tone (Success Tone) is heard after 
dialing the telephone number alerting you to enter the Account Code. 
2. Enter the account number. 
When the number of digits designated for account codes has been entered, the 
number will be checked against the verified list, if chosen, and the call will 
continue as normal. If the number of digits entered for the account code is not 
reached or the verified code does not match, then re-order tone is heard and the call 
is rejected.
You can bypass Forced Account Code requirements with three emergency numbers, 
including 911. See your CTX System Administrator for these numbers:
1)
 911 2) _______ 3) _______ 
						

							Advanced Operation
Account Code Calls
26Strata CTX DKT/IPT Telephone     11/03
Voluntary Account Codes (Verified/Non-Verified)
Voluntary Account Codes are optional. They can be entered during a call and are used 
for tracking selected calls using Station Message Detail Report (SMDR) call detail 
recording option.
If the system is set for Verified Account Codes, station users must enter a specific 
code when entering the Voluntary Account Code(s) or the code is not validated for the 
SMDR call report. This does not affect the call.
There are two ways to dial using a Voluntary Account Code:
➤To dial using the Account Code button
1. After accessing a CO line, press the 

!	
 button. LCD telephones 
prompt you to “ENTER ACCOUNT CODE NOW.”
2. Enter the account code digits. The LCD prompt disappears upon entry of the first 
account code digit. After the account code is entered, the time indicator is restored 
in the LCD.
3. If your station is set for Verified Account Codes, you hear confirmation tone when 
the code is valid. If the code is invalid, you hear two short tones. 
4. Enter the Account Code. Your conversation is not interrupted.
➤To enter an Account Code using access codes
NoteIt’s a good idea to warn the other party that you will be disconnected 
momentarily when you enter the access code. Once the code is entered, you will 
be connected again.
1. After accessing a CO line, press 
!#$ . Once you press !#$ , your call is 
interrupted; you and the other party cannot hear each other. You will hear feature 
dial tone.
2. Dial 

 . LCD telephones prompt you to “ENTER ACCOUNT CODE NOW.”
3. Enter the account code digits. The prompt disappears upon entry of the first 
account code digit. After the account code is entered, the connection is restored 
and the LCD shows the time.