Toshiba B852 User Manual

							7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33055 
7.1 Media 
E7- 1 
7. SUPPLY SPECIFICATIONS 
7.1 Media 
 
Please make sure that the media that will be used is approved by TOSHIBA TEC.  The warranty does not apply 
when a problem is caused by using media that is not approved by TOSHIBA TEC. 
For information regarding TOSHIBA TEC approved media, please contact a TOSHIBA TEC authorised service 
representative.  
 
7.1.1 Media Type 
Two types of media can be loaded for this thermal transfer and direct thermal printer label or tag.  The table 
below shows size and shape of the media available for this printer. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 [Unit: mm] 
Label dispensing mode
Item Batch mode  Cut mode 
Label: 38.0 c Minimum media pitch  15.0  
Tag: 25.4  
d Label length  Min. 12.5   Min. 32.0  
e Width including backing paper  100.0- 242.0  100.0 – 235.0 
f Gap length  2.5 – 20.0  6.0 – 20.0 
g Black mark length (Tag paper)  2.0 – 10.0 
h Effective print width  216.8±0.2 
i Print speed up/slow down area  1.0 
j Black mark length (Label)  2.0 – 20.0  6.0 – 20.0 
Max. print length  640.0 
Maximum effective length for on the fly issue  320.0 
Max. outer roll diameter φ230  
Label + backing paper  0.13 – 0.18 Thickness 
Tag  0.08 – 0.18 
 
Label 
c
d
f
e 
h
i
j 
Tag paper 
c
e g
h
iCut position
Cut position
Stop
positionStop
position
Feed Direction
Black Mark  
(on reverse side) Black Mark  
(on reverse side) Refer to 
NOTE 3 below.  
						

							7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33055 
7.1 Media 
E7- 2 
7.1.1  Media Type (Cont.) 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
7.1.2  Detection Area of the Transmissive Sensor 
The transmissive sensor is movable from the center to the left edge of media.   
The transmissive sensor detects a gap between labels, as illustrated below. 
 
 
 
 
 
 
 
 
 
 
 
 
 
7.1.3  Detection Area of the Reflective Sensor 
The reflective sensor is movable from the center to the left edge of media. 
The reflection factor of the black mark must be 10% or lower with a waveform length of 950 nm. 
The reflective sensor should be aligned with the center of the black mark. 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES: 
1.  To ensure print quality and print head life use only TOSHIBA TEC specified media. 
2.  When using the cutter ensure that label length d plus inter-label gap length f exceeds 38 mm.  
 (i.e. label pitch should be greater than 38 mm.) 
3.  When marking black marks on label rolls, the following requirements must be satisfied. 
  When the gap length is less than 4 mm: 
    The black mark length should be longer than the gap length. 
  When the gap length is 4 mm or more: 
    The black mark should not overlap the gap for more than 4 mm and the following label. 
  Black marks should be printed on reverse side of the gaps.  Also, they should contact or overlap the 
preceding label’s bottom end line. 
4.  “On the fly issue” means that the printer can feed and print without stopping between labels. 
 
Sensor position Area to be detected. Center of media 
Print side  
Min. 12 mm
Label
Gap
LabelMin. 2.0 mm
(Min. 6.0 mm when using 
the  cutter module.)
Sensor is movable 
within this range.
Media feed direction 
Sensor should be positioned at 
the center of the black mark. Center of media 
Min. 10 mm
Media feed direction 
Min. 2.0 mm
Sensor is movable 
within this range.
Detecting the black 
marks on the back.  
						

							7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33055 
7.1 Media 
E7- 3 
7.1.4  Effective Print Area 
The figure below illustrates the relation between the head effective print width and media width. 
 
 
 
 
 
 
 
 
 
The figure below shows the effective print area on the media. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
12.6mm 
242 mm (Max. media width) 216.8 mm
±0.2  
(Head Effective Print Range) 
Out of print rangeOut of print range 
12.6mm
NOTES: 
1.  Be sure not to print on the 1.5-mm wide area from the media edges (shaded area in the above figure). 
2.  The center of media is positioned at the center of the print heads. 
Start line
Area to be detected.
Area to be detected. 
Media feed direction 
1.5 mm from
the left edge of
media
Media width  
(backing paper width is not included.)
Media height 
15 – 640 mm 
1.5 mm from the 
right edge of media 
1.5mm 1.5mm
Guaranteed print area 
						

							7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33055 
7.2 Ribbon
 
E7- 4 
7.2 Ribbon 
Please make sure that the ribbon being used is approved by TOSHIBA TEC.  The warranty does not apply to any 
problem caused by using non-approved ribbons. 
For information regarding TOSHIBA TEC approved ribbon, please contact a sales representative.  
 
Type Spool type 
Width  120 – 220 mm 
Recommended width is 120, 160 and 220 mm.
Length 300 m 
Outside Diameter φ72 mm (max.) 
 
The table below shows the correlation between ribbon width and media width (backing paper is not included). 
 
Ribbon width  Media width 
120 mm  100 – 110 mm 
160 mm  110 – 150 mm 
220 mm  150 – 242 mm 
 
 
 
  
 
 
7.3  Recommended Media and Ribbon Types 
 
Media type  Description 
Vellum paper and labels  General use for low cost applications. 
Coated paper Matt coated paper 
General use including applications that require small letters and/or symbols.
Glossy coated paper 
Used where a high-grade finish is required 
Plastic films Synthetic film (Polypropylene, etc.)  
This water-proof and solvent-resistant material has high physical strength 
and low-temperature resistance, but poor heat resistance (dependant upon 
material).  This material can be used for labels stuck to recyclable 
containers, so it can be recycled in the same process.  
PET film 
This water-proof and solvent-resistant material has high physical strength, 
and low-temperature resistance as well as heat resistance.  This material is 
used for many applications, especially where high durability is required.  
Mode/serial plate labels, caution labels, etc.  
Polyimide 
This material gives the best performance on heat resistance (greater than 
PET film).  It is often used for PCB labels as it can withstand passage 
through a solder bath. 
 
NOTES: 
1.  To ensure print quality and print head life use only TOSHIBA TEC specified ribbons. 
2.  To avoid ribbon wrinkles use a ribbon that is wider than the media by 10 mm or more.  However, too 
much difference in width between the two may cause wrinkles.   
						

							7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33055 
7.3 Recommended Media and Ribbon Types 
E7- 5 
7.3  Recommended Media and Ribbon Types (Cont.) 
Ribbon type  Description 
Vellum wax ribbon  This ribbon is mainly used for vellum paper and labels.  It has a very 
high ink density to cope with uneven printing surface 
Standard wax ribbon  Good match for coated paper (Matt coat and glossy coat). 
Smear-less ribbon (Wax resin ribbon)  Good match for coated paper.  The printed image will resist water and 
light rubbing.  
Scratch and solvent resistance ribbon Very good match for plastic films (synthetic paper, PET, polyimide, 
etc.) 
Scratch and solvent resistance 
Heat resistance with PET and polyimide. 
 
Combination of Media and Ribbon 
Media type 
Ribbon type Vellum paper and label  Coated paper  Plastic films 
Vellum wax ribbon {    
Standard wax ribbon   {  
Smear-less ribbon (wax-
resin ribbon)  {  
Scratch/solvent 
resistance ribbon    { 
{: Good match 
 
 
7.4  Care/Handling of the Media and Ribbon
 
 
 
 
 
 
 
 
 
 
•  Do not store the media and ribbon for longer than the manufacturer’s recommended shelf life.  
•  Store media rolls on the flat end.  Do not store them on the curved sides as this might flatten that side 
causing erratic media advance and poor print quality.   
•  Store the media in plastic bags and always reseal after opening.  Unprotected media can get dirty and the 
extra abrasion from the dust and dirt particles will shorten the print head life.  
•  Store the media and ribbon in a cool, dry place.  Avoid areas where they would be exposed to direct 
sunlight, high temperature, high humidity, dust or gas. 
•  The thermal paper used for direct thermal printing must not have specifications which exceed Na
+ 800 
ppm, K+ 250 ppm and Cl- 500 ppm. 
•  Some ink used on pre-printed media may contain ingredients which shorten the print head’s product life.  
Do not use labels pre-printed with ink which contain hard substances such as carbonic calcium (CaCO
3) 
and kaolin (Al
2O3, 2SiO2, 2H2O). 
For further information, please contact your local distributor or your media and ribbon manufacturers.  
 
CAUTION! 
Be sure to read carefully and understand the Supply Manual.  Use only media and ribbons which meet specified 
requirements.  Use of non-specified media and ribbons may shorten the head life and result in problems with bar 
code readability or print quality.  All media and ribbons should be handled with care to avoid any damage to the 
media, ribbons or printer.  Read the guideline in this section carefully.   
						

							APPENDIX 1  MESSAGES AND LEDS ENGLISH VERSION EO1-33055 
APPENDIX 1 MESSAGES AND LEDS
 
EA1- 1 
APPENDIX 1  MESSAGES AND LEDS 
Appendix 1 describes the LCD messages displayed on the operation panel.   
Symbols in the message 
1: : The LED is illuminated.  ~: The LED is flashing.  z: The LED is unlit. 
2: ****: the number of unprinted media.  Up to 9999 (in pieces) 
3: ###: Flash memory card remaining memory for PC save area: 0 to 895 (in K bytes) 
4: &&&&: Remaining flash memory capacity for storing writable characters  0 to 3147 (in K bytes) 
 
LED Indication 
No. LCD Message POWER ONLINE ERRORPrinter Status 
Restoration 
by RESTART 
key Yes/NoAcceptance of 
Status Request 
Reset Command 
Yes/No 
ON LINE   z In online mode  -----  Yes 
1 ON LINE  ~ z In online mode (The printer in 
communication) ----- Yes 
2 HEAD OPEN  z z The print head block is opened in online 
mode.  ----- Yes 
3 PAUSE    ****  z z The printer is paused.  Yes  Yes 
4 COMMS ERROR  z A parity, overrun, or framing error has 
occurred during communication through 
the RS-232C. Yes Yes 
5 PAPER JAM   ****  z The media is jammed during paper feed.  Yes  Yes 
6 CUTTER ERROR****  z A problem has occurred with the cutter 
module. Yes Yes 
7 NO PAPER    ****  z The media has run out, or the media is 
not loaded on the supply holder 
properly.  Yes Yes 
8 RIBBON ERROR****  z The ribbon has run out, or has been torn. 
A problem has occurred with the sensor 
that determines the torque for the ribbon 
motor. Yes Yes 
9 HEAD OPEN   ****  z Feed or printing was attempted with the 
print head block open.  Yes Yes 
10 HEAD ERROR  z There is a problem with the print head  Yes  Yes 
11 EXCESS HEAD TEMP z The print head is overheated.  No  Yes 
12 SAVING ###&&&&   z In writable character or PC command 
save mode ----- Yes 
13 FLASH WRITE ERR.  z An error has occurred while writing to 
flash memory. No Yes 
14 FORMAT ERROR  z An erase error has occurred in 
formatting the flash memory. No Yes 
15 FLASH CARD FULL  z Data cannot be stored because the flash 
memory. No Yes 
16 POWER FAILURE  z A power failure has occurred.  No  No 
17 MEM. INTIAL…  z z  A flash memory card is being initialised.  -----  ----- 
18 EEPROM ERROR  z Data cannot be read from/written to a 
backup EEPROM properly No No 
  
						

							APPENDIX 1  MESSAGES AND LEDS ENGLISH VERSION EO1-33055 
APPENDIX 1 MESSAGES AND LEDS
 
EA1- 2 
 
LED Indication 
No. LCD Message POWER ONLINE ERRORPrinter Status 
Restoration by RESTART 
key Yes/NoAcceptance of 
Status Request 
Reset Command 
Yes/No 
19 SYSTEM ERROR  z When the following abnormal 
operations are performed, a system error 
occurs: 
(a) Command fetch from an odd address 
(b) Access to word data at an odd 
address 
(c) Access to long-word data at an odd 
address 
(d) Access to the area of 80000000H to 
FFFFFFFFH in the logic space in 
user mode. 
(e) An undefined instruction in an area 
other than a delay slot was decoded. 
(f) An undefined instruction in a delay 
slot was decoded. 
(g) An instruction to rewrite a delay slot 
was decoded. No No 
20 LAN INITIAL...  z z  100BASE LAN is being initialised.  -----  ----- 
21 DHCP INITIAL...  z z  DHCP CLIENT is being initialised.   -----  ----- 
22 LOW BATTERY  z The voltage of the Real Time Clock 
Battery is 2.4V or less No Yes 
23 Display of error 
message (See Notes.) z A command error has occurred in 
analyzing the command.  Yes Yes 
 
NOTE: When an error message listed above appears on the LCD message display, please refer to Section 5 
TROUBLESHOOTING for solution.
 
  
						

							APPENDIX 1  MESSAGES AND LEDS ENGLISH VERSION EO1-33055 
APPENDIX 1 MESSAGES AND LEDS
 
EA1- 3 
 
NOTES: 
• If a command error is found in the command received, 16 bytes of the command error, starting from the command 
code, will be displayed.  (However, [LF] and [NUL] will not be displayed.) 
 
Example 1 
[ESC] T20 E
30 [LF] [NUL] 
 Command error 
The following message appears. 
 
 
 
Example 2 
[ESC] XR; 0200, 0300, 0450, 1200, 1
, [LF] [NUL] 
 Command error 
The following message appears. 
 
 
 
Example 3 
[ESC] PC001; 0A
00, 0300, 2, 2, A, 00, B [LF] [NUL] 
 Command error 
The following message appears. 
 
 
 
• When the error command is shown, “? (3FH)” appears for codes other than codes 20H to 7FH and A0H to DFH.
• For details, please refer to the B-852 Series External Equipment Interface Specification. 
T20E30 
XR;0200,0300,045
PC001;0A00,0300, 
						

							APPENDIX 2  INTERFACE ENGLISH VERSION EO1-33055 
APPENDIX 2  INTERFACE
 
EA2- 1 
APPENDIX 2  INTERFACE 
 
 
 
 
 
 
 
 
 
 
 
 

						

							APPENDIX 2  INTERFACE ENGLISH VERSION EO1-33055 
APPENDIX 2  INTERFACE
 
EA2- 2 
Connector: 
Signal PIN No. 
SPP Mode  Nibble Mode 
1 nStrobe  HostClk 
2  Data 1  Data 1 
3  Data 2  Data 2 
4  Data 3  Data 3 
5  Data 4  Data 4 
6  Data 5  Data 5 
7  Data 6  Data 6 
8  Data 7  Data 7 
9  Data 8  Data 8 
10 nAck  PtrClk 
11 Busy  PtrBusy 
12 PError  AckDataReq 
13 Select  Xflag 
14 nAutoFd  HostBusy 
15 NC  NC 
16 0V  0V 
17  CHASSIS GND  CHASSIS GND 
18  +5V (For detection)  +5V (For detection) 
19  TWISTED PAIR GND(PIN1)  TWISTED PAIR GND(PIN1) 
20  TWISTED PAIR GND(PIN2)  TWISTED PAIR GND(PIN2) 
21  TWISTED PAIR GND(PIN3)  TWISTED PAIR GND(PIN3) 
22  TWISTED PAIR GND(PIN4)  TWISTED PAIR GND(PIN4) 
23  TWISTED PAIR GND(PIN5)  TWISTED PAIR GND(PIN5) 
24  TWISTED PAIR GND(PIN6)  TWISTED PAIR GND(PIN6) 
25  TWISTED PAIR GND(PIN7)  TWISTED PAIR GND(PIN7) 
26  TWISTED PAIR GND(PIN8)  TWISTED PAIR GND(PIN8) 
27  TWISTED PAIR GND(PIN9)  TWISTED PAIR GND(PIN9) 
28  TWISTED PAIR GND(PIN10)  TWISTED PAIR GND(PIN10) 
29  TWISTED PAIR GND(PIN11)  TWISTED PAIR GND(PIN11) 
30  TWISTED PAIR GND(PIN31)  TWISTED PAIR GND(PIN31) 
31 nInit  nInit 
32 nFault  NDataAvail 
33 0V  0V 
34 NC  NC 
35 NC  NC 
36 nSelectIn  IEEE1284Active 
 
 
 IEEE1284-B Connector