Tone Commander 6210, 6220 User Manual

58Tone Commander 6210/6220 User Manual
Select NUMBER.
Enter the number to dial with the dial pad. Dialing pauses are
entered with the PAUSE softkey – see page 56.
If you need to make corrections while entering numbers,
select 
ÅBKSP (backspace) to delete the previous digit.
CLEAR removes all digits, allowing you to start over.
When all digits have been entered, press the Done key to
return to the Select A Softkey menu or the Setup key to exit
Setup Mode.
Moving a Directory Entry
Select MOVE from the Name...

Tone Commander 6210/6220 User Manual59
Personal Ringing Options   ________________
Ringing Tone
Your telephone has eight distinct ringing tones available. In
environments with multiple terminals, unique ringing tones can help
identify ringing stations. The selected ringing tone is used for all call
appearances.
From the User Options menu, select RING.
(Setup → USER
 → RING)
Select the TONE option.
Press a dial pad key (1-8) to select a ringing tone and hear a
sample of the tone.
When you have chosen a...

60Tone Commander 6210/6220 User Manual
Ringing Control for Individual Call Appearances
You can control the audible ringing at your telephone for each call
appearance.
Call appearances set to ALWAYS will ring immediately. Use this setting
for your primary call appearances.
NEVER completely disables ringing on the call appearance. Use this
selection for monitored call appearances that are normally answered
elsewhere.
WAIT delays ringing at your telephone for 2 to 7 ringing cycles (6
seconds per cycle). Use...

Tone Commander 6210/6220 User Manual61
Call Preference Options   __________________
(National ISDN only)
Call Preference determines what happens when you lift the handset or
press the Spkr key. For Lucent 5ESS Custom ISDN service, Call
Preference is controlled by the network.
RING preference will automatically select the oldest audibly ringing call
appearance; if there is no ringing call appearance, an idle one is
automatically selected. Call appearances that are in an alerting state,
but are not audibly...

62Tone Commander 6210/6220 User Manual
Handset/Headset Configuration   ____________
Handset/Headset Mode
Select handset or headset operation with this option. Speakerphone
mode and the hookswitch are disabled in headset mode; the Spkr key
is used in place of the hookswitch.
 From the User Options menu, select VOICE.
(Setup → USER
 → More
4 → VOICE)
Select HAND or HEAD to select handset or headset mode.
Press the Done key to return to the User Options menu or the
Setup key to exit Setup Mode.
Preset...

Tone Commander 6210/6220 User Manual63
Receive (handset and headset)
Select RCV- or RCV+ to adjust the receiver volume level.
The new setting will be shown in the display.
Transmit (headset only)
Select VOICE.
Select XMT- or XMT+ to adjust the headset’s transmit volume
level.
The new setting will be shown in the display.
Press the Done key to return to the Voice Mode menu or the
Setup key to exit Setup Mode.
Adjusting the Display Contrast   ____________
This setting adjusts the contrast of the display to...

64Tone Commander 6210/6220 User Manual
Setting a Call Log Password   ______________
You can set a password to prohibit unauthorized entry into your Call
Log.
From the User Options menu, select PASSWD.
(Setup → USER
 → More
4 → PASSWD)
If a password is currently set, the display will prompt you to
enter your password prior to making changes.
Creating/Changing Your Password
Select SET.
Enter a new 4-digit password with the dial pad.
If you need to make corrections, select 
ÅBKSP (backspace)
to delete the...

Tone Commander 6210/6220 User Manual65
Press the Done key to return to the User Options menu or the
Setup key to exit Setup Mode.
Removing the Password
Select CLEAR.
“PASSWORD CLEARED” will be displayed to confirm that the
password has been removed.
Press the Done key to return to User Options menu or the
Setup key to exit Setup Mode.
What to do if you lose your password
Contact your system administrator or call Tone Commander technical
support at (800) 524-0024 in the event you misplace your password....

66Tone Commander 6210/6220 User Manual
Troubleshooting
Inoperable Telephone Recovery Procedures
Whenever a telephone is unable to operate normally or remains in
a particular state with no escape, accomplish the following:
1.  Press SETUP, the SETUP Menu should be displayed. This
response indicates that there is power to the telephone, and its
microprocessor is operating. Proceed to Step 5. If there is no
display, proceed to Step 2.
2.  Reseat the eight pin connectors of the telephone mounting cord at
the...

Tone Commander 6210/6220 User Manual67
Layer 3 does not initialize:
•  Verify that the correct SPID number is programmed.
•  Verify with the serving telco that they have not changed from a
customized to a universal SPID format.
•  Verify with the serving telco that they have not changed their
office to a new area code (some SPID formats include the area
code).
•  Enter the correct SPID or SPID format.
With full initialization, proceed to the following steps.
Verify operation of the telephone by...