Tone Commander 30e120 Attendants Guide

Call Release
To release (disconnect, or hang up) a call:
aPress the RELEASE button.
 
 
Call Originating
To place an outside call:
aPress an idle line button.
aDial the number with the dial pad.
 Press an autodial button (a spare DSS button
that has been programmed with the desired
number).
 
To call a station:
aPress the DSS button for the desired station.
 Press an idle line button, then dial the station
number with the dial pad.
Placing the handset on its cradle will not release a line.
or
or
18...

Night Service
The line status light above the NIGHT button will be on if Night
Service is in effect.
To activate optional night transfer or night bells:
aPress the NIGHT button. The light above the
button will turn on.
 Incoming calls will ring over the night bell
system after the console begins to ring; or
calls will ring at a night answer station
(determined by the installer).
 To resume normal daytime operation:
aPress the NIGHT button. The light above the
button will turn off.
 
NIGHT SERVICE   7:02...

Quick Mode
This feature is used in single console installations to reduce the
amount of time it takes to answer calls ringing at unattended
telephones. This feature 
must be deactivated whenever the
console is left unattended.
To activate Quick Mode:
aPress the QUICK MODE button. The lights
above the button will alternately flash.
 
To deactivate Quick Mode:
aPress the QUICK MODE button. The lights
above the button will turn off.
The NIGHT button will deactivate Quick Mode
when activating night bells or...

Adjusting the Handset Volume
To adjust the receive volume of the handset or headset:
aWhile connected to a call, press the VOLl or
VOL
k button.
 Volume is reset to the default setting after
each call.
 
Adjusting the Ringer Volume
To adjust the volume of the console ringer:
aWhile not connected to a call, press the
VOL
l or VOLk button.
 The console will beep with the new ringer
volume setting, and the display will show the
relative volume level.
VOL k
kk k
VOL l
ll l
VOL k
kk k
VOL l
ll l
{{{}___...

Setting The Clock
aWhen the console is idle, press the HOLD
button, then the TRANSFER button, then the
RELEASE button, then T (8) on the dial pad.
 The current time will be displayed.
 
SET TIME       11:23
aPress RELEASE now if you do not wish to
change the time setting.
aEnter the time in 12-hour format using the dial
pad. The display will show the time entered.
The console has no AM/PM indication.
 (Hour values less than 10 must be preceded
by a “0” digit.)
 The time set mode will be exited...

Ring Delays
The console can be set to ring after a station or line has rung
from 1 to 9 times. The delay affects only console ringing. The
station will always ring without a delay, and continue to ring when
the console is ringing. Ring delays are individually set for each
console in the system.
Station ring delays are used for stations that can receive outside
calls directly (Direct Inward Dialing). Unanswered calls will ring at
the console after ringing at the station several times.
Line ring delays are...

To set ring delays:
aPress the RING DELAY button once. The light
above the button will turn on.
aUsing the dial pad, enter the number of rings
to delay before ringing at the console begins
(1-9 rings, 0 for no delay, or w for no ringing
at the console).
aPress all DSS or line buttons to be set to the
chosen ring delay value.
 The display will show each DSS or line button
number and the ring delay value.
 To set all stations (not lines) to the same
value, press # on the dial pad instead of a
DSS button....

Console Statistics
The 30e system records usage statistics for each attendant
position. You can view the statistics for your position on the
console display. Statistics for all console positions can be viewed
or reset by your system administrator.
To view console statistics:
aPress the HOLD button, then the TRANSFER
button, then the RELEASE button, then
OPER (0) on the dial pad to enter console
statistics mode.
 Help for this mode can be displayed by
pressing the TRANSFER button.
aPress the SHIFT button...

DSS/Autodial Setup
Each DSS button may be programmed to autodial up to 24 digits
or functions, including 0-9, *, #, dial tone detect, a hookflash
(transfer signal), and a pause. Digits are entered with the dial
pad. Other console buttons are used to enter the functions –
these functions are printed below the buttons on the console front
panel.
DIAL TONE delays dialing until steady dial tone is present.
FLASH is used to transfer calls or access special features of
the telephone system.
PAUSE is used if a...

To program DSS buttons:
aPress HOLD, then TRANSFER, then
RELEASE, then P (7) on the dial pad to enter
autodial programming mode.
 The display will show:
aPress the DSS button to be programmed.
Press SHIFT first if programming the station
on the lower half of the button.
 The station status light will turn on.
 The display will show the number currently
programmed, or “NOT PROGRAMMED”.
aUsing the dial pad and the labeled DSS
buttons, enter the sequence to be dialed, or
press RELEASE to exit autodial...