Tone Commander 30e120 Attendants Guide

30e120
Attendant’s Guide 

Introduction  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  1
Buttons and Indicators  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  2
30e Console  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  2
120 Console  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  3
Line Buttons  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  4
DSS (Direct Station Select) Buttons  .  .  .  .  .  .  .  .  .  4
Indicator Light Flash Rates...

FCC Warning
This equipment has been tested and found to comply with
the limits for a Class A digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when
the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of...

The Tone Commander 30e console provides an easy to use
answering position for Centrex or PABX lines. Calls may be put
on hold or transferred from the console. Your system may have
up to four attendant positions.
The companion 120 BLF/DSS console adds autodialing,
message waiting light control, and station status display for up to
120 stations. Each attendant position can include two 120
consoles, for a maximum capacity of 240 stations.
The features of the Tone Commander 30e/120 include:
PERSONALIZED...

Buttons and Indicators
30e Console
DIAL PAD
used for dialing
and accessing
system features.
DISPLAY
a 20 character display gives the attendant
diverse information during operation of the
console, including a ringing station’s number or
user name. A time of day clock is displayed
when the console is idle.  (see page 7)
CALL
PROCESSING
BUTTONS
(see page 6)
SHIFT
BUTTON
accesses the
stations
represented
by the lower
lights next to
the 120
console’s
DSS buttons.
(see page 6)
VOLUME
BUTTONS
adjust the
volume...

120 Console
DSS
BUTTONS
(see page 4)
Tone Commander 30e120 Attendant’s Guide        3 

Line Buttons
Line buttons connect telephone lines to the handset, for incoming
or outgoing calls. Some special features of your telephone
system such as paging, call parking, and busy override are
accessed via line buttons.
DSS (Direct Station Select) Buttons
DSS buttons originate and transfer calls with a single button.
Each button can accommodate two stations. The station
represented by the lower light is accessed by first pressing the
SHIFT button.
Spare DSS buttons may be used for autodialing (speed...

Indicator Light Flash Rates
    50% on, 50% off; slow rate
    50% on, 50% off; fast rate
    50% on, 50% off; very fast rate
    mostly off, with brief on flashes
    mostly on, with brief off flashes; fast rate
    mostly on, with brief off flashes; slow rate
    steady on, followed by two quick flashes
flashing
fast flashing
flickering
slow blinking
winking
slow winking
night
= light on          = light off
3 seconds
Tone Commander 30e120 Attendant’s Guide        5 

Call Processing Buttons
Shift Button
Some stations or autodial numbers are represented by the lower
lights next to the 120 console’s DSS buttons. Dialing is initiated
by first pressing and releasing the SHIFT button on the 30e
console, then pressing the DSS button. The 120 console will
automatically switch back to the upper stations after completing
an operation, or you can manually select the upper stations by
pressing the SHIFT button again. The lights beside the button
indicate which group of stations...

Console Ringing
Lines
1 or 2 warble tones every 4 seconds indicates a ringing
incoming call on any line.
Incoming call ringing rate is determined by the source of the call, and
depends upon the type of telephone system the 30e/120 consoles are
connected to. Consult with the installer for your system’s ringing rates.
3 warble tones every 4 seconds will be heard when a line that
was left on hold or park too long is ringing at the console
(recall).
Stations
1 (or 3) steady tones every 4 seconds indicates...