Tone Commander 1030 Attendants Guide

Se ttin g  th e  C lo c k
aWhen the console is idle, press the HOLD
button, then the TRANSFER button, then the
RELEASE button, then T (8) on the dial pad.
 The current time will be displayed.
 
SET TIME       11:23
aPress RELEASE now if you do not wish to
change the time setting.
aEnter the time in 12-hour format using the dial
pad. The display will show the time entered.
The console has no AM/PM indication.
 (Hour values less than 10 must be preceded
by a “0” digit.)
 The time set mode will be exited...

Ring De lays
The console can be set to ring after a station or line has rung from
1 to 9 times. The delay affects only console ringing. The station
will always ring without a delay, and continue to ring when the
console is ringing.
Station ring delays are used for stations that can receive outside
calls directly (Direct Inward Dialing). Unanswered calls will ring at
the console after ringing at the station several times.
Line ring delays are intended for systems with multiple
answering positions. A...

To set ring delays:
aPress the RING DELAY button once. The light
above the button will turn on.
aUsing the dial pad, enter the number of rings
to delay before ringing at the console begins
(1-9 rings, 0 for no delay, or w for no ringing
at the console).
aPress all DSS or line buttons to be set to the
chosen ring delay value.
 The display will show each DSS or line button
number and the ring delay value.
 To set all stations (not lines) to the same
value, press # on the dial pad instead of a
DSS button....

DSS/Autodial Se tup
Each DSS button may be programmed to autodial up to 24 digits
or functions, including 0-9, *, #, dial tone detect, a hookflash
(transfer signal), and a pause. Digits are entered with the dial
pad. Other console buttons are used to enter the functions –
these functions are printed below the buttons on the console front
panel.
DIAL TONE delays dialing until steady dial tone is present.
FLASH is used to transfer calls or access special features of
the telephone system.
PAUSE is used if a...

To program DSS buttons:
aPress HOLD, then TRANSFER, then
RELEASE, then P (7) on the dial pad to enter
autodial programming mode.
 The display will show:
aPress the DSS button to be programmed. 
 The station status light will turn on.
 The display will show the number currently
programmed, or “NOT PROGRAMMED”.
aUsing the dial pad and the labeled DSS
buttons, enter the sequence to be dialed, or
press RELEASE to exit autodial programming
mode without changing the programmed
number.
 The display will show...

Name  Display Setup
Any DSS or line button may have an associated name entry
which is shown in the display in place of the station or line
number. Console buttons are used to enter the names –
characters are printed below the buttons on the console front
panel.
DSS buttons must first be programmed with DSS or autodial
numbers before name entries are assigned. 
To program name displays:
aPress HOLD, then TRANSFER, then
RELEASE, then N (6) on the dial pad to enter
name programming mode.
 The display will...

 BKSPACE deletes the last character entered.
 CLEAR deletes the entire entry.
aPress HOLD to store the new name.
aSelect another DSS or line button to be
programmed.
or
 Press RELEASE to exit autodial programming
mode (or wait for automatic exit).
NOTE – Systems with multiple attendant positions have a single
set of names shared by all consoles. Name displays
may be programmed from any attendant position.
24          Tone Commander 1030 Attendant’s Guide 

Using a Headset
A headset may be used in place of the handset. Unplug the
handset cord from the jack on the left side of the console, and
plug the headset into the jack. Some headsets have a jack for the
handset, allowing you to switch between the two devices without
unplugging.
The 1030 console is compatible with amplified electronic
headsets only. Contact your system vendor, headset
manufacturer, or Tone Commander if you have any questions
regarding headset compatibility.
Console Care
Your Tone...

26          Tone Commander 1030 Attendant’s Guide 

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