TomTom Vio User Manual

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Carpool lanes are sometimes known as High Occupancy Vehicle Lanes (HOV) and are not present in 
every country. To travel on these lanes, you may need to have more than one person in the vehicle, 
for example, or the vehicle may need to use environmentally-friendly fuel.   
Sounds and Warnings 
Select Settings in the Main Menu, then select Sounds & Warnings.  
 
On this screen, you can change sound and warning settings. 
Warning type 
You can choose the type of warnings you want to hear in your headset when you are riding: 
 Read aloud warnings - Hear spoken warnings and warnings sounds. 
 Warning sounds - Hear only warning sounds. 
 None - No warning sounds are given. 
Speed Camera Warnings 
Note: This feature is not available when you are in France. 
You can set how you want to be warned for the different types of cameras. You can choose whether 
you want to be always warned, warned only if you are speeding or never warned. 
Safety Warnings 
You can set how you want to be warned for different types of danger zones and safety hazards. You 
can choose to be always warned, warned only if you are speeding, or never warned. 
 Danger Zones - This type of warning is only given in France where you are only warned about 
danger zones.  
 Risk Zones - This type of warning is only given in France where you are only warned about 
danger zones. 
 Traffic Jams - Traffic jam warnings in the route bar are part of TomTom Traffic. You can 
choose never to be warned or to be warned when approaching a jam too quickly. 
Read aloud traffic warnings 
Switch on Read aloud traffic warnings to hear spoken warnings about traffic on your route.  
Phone Calls 
Select Settings in the Main Menu, then select Phone Calls. 
 
Select See who is calling on your TomTom VIO to receive a notification on your VIO device when 
someone calls you on your phone.   
						

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Units 
Select Settings in the Main Menu, then select Units. 
 
On this screen, you can change the following settings: 
 Distance 
Select this setting to choose the units used on your device for features such as route planning. If 
you want the units to be set to those used in your current location, select Automatic.  
TomTom Account 
Select Settings in the Main Menu, then select TomTom Account. 
 
Create a new TomTom account or log in to your existing account.  
System 
Select Settings in the Main Menu, then select System.  
 
On this screen, you can see the following information: 
 About 
This is an information screen rather than a setting and shows you information about the VIO. 
You may be asked to go to this screen during a call to TomTom Customer Support. 
The information on this screen includes app version, map version of current map, app ID, 
copyright, licences, and certifications. 
 Your information / Send Information 
Send your location to receive services - Select this setting to send information about you and 
your device to TomTom. You cannot use TomTom services unless you agree to send information 
to TomTom. 
Help us improve / Usage Tracking - Select this setting to send information about how you use 
the VIO. TomTom uses this information to improve the app. 
Select More information to learn more about sending your location and information to 
TomTom. 
 Reset app (Android only) 
Select this setting to delete all your saved places and settings and restore the standard factory 
settings to your VIO. You can also choose to delete your downloaded maps and voices.  
						

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Support 
Select Support in the Main Menu.  
 
On this screen, you can see the following information to get help for your VIO: 
 Reference Guide 
This option opens an Internet link to a webpage where you can find the User Manual for your 
app. 
 Browse FAQ 
This option opens an Internet link to a webpage where you can find Frequently Asked Questions 
about your app and other TomTom products and services. 
 Browse Forum 
This option opens an Internet link to a webpage where you read feedback from others users of 
the app, and ask questions about your app. 
 Contact Customer Support (Android only) 
This option opens the support page at tomtom.com/support from where you can email or call 
TomTom. 
 About 
See System. 
Getting Help  
						

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Important Safety Notices and Warnings 
Global Positioning System (GPS) and Global Navigation Satellite System (GLONASS) 
The Global Positioning System (GPS) and Global Navigation Satellite System (GLONASS) systems are 
satellite-based systems that provide location and timing information around the globe. GPS is 
operated and controlled by the Government of the United States of America, which is solely 
responsible for its availability and accuracy. GLONASS is operated and controlled by the Government 
of Russia, which is solely responsible for its availability and accuracy. Changes in GPS or GLONASS 
availability and accuracy, or in environmental conditions may impact the operation of this device. 
TomTom disclaims any liability for the availability and accuracy of GPS or GLONASS. 
 
Distracted Driving – Use of Audio Systems  
You are advised to use the TomTom VIO features requiring an audio system (i.e. the spoken 
turn-by-turn instructions) only with an appropriate Bluetooth® helmet-built-in audio system. Always 
check local legal and safety requirements before selecting an audio system for your device. Drivers 
are solely responsible for complying with applicable road traffic laws and avoiding distractions while 
on the road. TomTom shall not be liable for any penalties arising from failure to comply with these 
laws and regulations. 
Safety messages 
Use with care 
Use of TomTom products while driving still means that you need to drive with due care and 
attention. 
Your device is intended to serve as a driving aid and is not a substitute for driving with due care and 
attention. Always obey posted road signs and applicable laws. Distracted driving can be extremely 
dangerous. Please do not operate this device in any manner that diverts a driver’s attention from 
the road in an unsafe manner. TomTom recommends using the hands-free systems where available 
and pulling over to a complete stop at a safe location in order to interact with the device. 
Notice for oversized/commercial vehicles 
If a truck map is not installed on this product then this product is intended for use only on 
motorcycles, cars and light commercial vehicles without a trailer, because the product will not 
provide appropriate routes for oversized and commercial vehicles, buses, or campers and 
recreational vehicles. If you are operating one of those vehicle types, please visit tomtom.com to 
find an appropriate product with maps containing height and weight restrictions. 
Aircraft and hospitals 
Use of devices with an antenna is prohibited on most aircraft, in many hospitals and in many other 
locations. This device must not be used in these environments. 
Safety messages 
Please read and take note of the following important safety advice: 
 Check your tyre pressures regularly. 
Addendum  
						

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 Service your vehicle regularly. 
 Medication can affect your riding or driving ability. 
 Always use seat belts if available. 
 Don’t drink and drive. 
 Most accidents happen less than 5 km / 3 miles from home. 
 Obey the rules of the road. 
 Always use your turn indicators. 
 Every 2 hours, take a break for at least 10 minutes. 
 Keep a safe distance from the vehicle in front. 
 Before setting off on a motorbike or scooter, fasten your helmet correctly. 
 When riding a motorbike or scooter, always wear protective clothing and equipment. 
 When riding a motorbike or scooter, be extra vigilant and always ride defensively.  
Rating: DC5V, 1.2A 
How TomTom uses your information 
Information regarding the use of personal information can be found at: 
tomtom.com/privacy.  
Operating temperature 
This device will remain fully operational within the following temperature range: 14°F / -10°C to 
131°F / 55°C. Prolonged exposure to higher or lower temperatures can cause damage to your device 
and is therefore advised against.  
Battery 
This product uses a Lithium-Ion battery.  
Do not put, store or leave your product in a high temperature location, in strong direct sunlight, in 
or near a heat source in a microwave oven or in a pressurised container, and do not expose it to 
temperatures over 140°F / 60°C. Failure to follow these guidelines may cause the battery to leak 
acid, become hot, explode or ignite and cause injury and/or damage. Do not pierce, open or 
disassemble the battery. If the battery leaks and you come into contact with the leaked fluids, rinse 
thoroughly with water and seek medical attention immediately. For safety reasons, and to prolong 
the lifetime of the battery, remove your product from your vehicle when you are not driving and 
keep in a cool, dry place. Charging will not occur at low (below 32°F / 0°C) or high (over 113°F / 
45°C) temperatures. 
Temperatures: Standard operation: 32°F / 0°C to 113°F / 45°C; short period storage: -4°F / -20°C 
to 113°F / 45°C; long period storage: -4°F / -20°C to 95°F / 35°C. 
Important: Before you switch on the device, let the device acclimatise to the standard operation 
temperature range for at least 1 hour. Do not use the device outside of this temperature range. 
Caution: Risk of explosion if battery is replaced by an incorrect type. 
Do not remove or attempt to remove the non-user-replaceable battery. If you have a problem with 
the battery, please contact TomTom customer support.  
						

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THE BATTERY CONTAINED IN THE PRODUCT MUST BE RECYCLED OR DISPOSED OF PROPERLY 
ACCORDING TO THE LOCAL LAWS AND REGULATIONS AND ALWAYS KEPT SEPARATE FROM HOUSEHOLD 
WASTE. BY DOING THIS YOU WILL HELP CONSERVE THE ENVIRONMENT. USE YOUR TOMTOM DEVICE 
ONLY WITH THE SUPPLIED DC POWER LEAD (CAR CHARGER/BATTERY CABLE), AC ADAPTER (HOME 
CHARGER), IN AN APPROVED CRADLE OR USING THE SUPPLIED USB CABLE TO CONNECT TO A 
COMPUTER FOR BATTERY CHARGING. 
 
If your device requires a charger, please use this device with the charger provided. For replacement 
chargers, go to tomtom.com for information about approved chargers for your device. 
The stated battery life is a maximum possible battery life. The maximum battery life will only be 
achieved under specific atmospheric conditions. The estimated maximum battery life is based on an 
average usage profile. 
For tips on extending the battery life, see this FAQ: tomtom.com/batterytips.  
CE marking 
This equipment complies with the requirements for CE marking when used in a residential, 
commercial, vehicular or light industrial environment, achieving all the appropriate provisions of 
the relevant legislation in the EU. 
 
Model numbers: 4SP00 
 
R&TTE directive 
Hereby, TomTom declares that TomTom products and accessories are in compliance with the 
essential requirements and other relevant provisions of the EU Directive 1999/5/EC. The declaration 
of conformity can be found here: tomtom.com/legal.  
WEEE directive 
The wheelie bin symbol on the product or its packaging indicates that this product shall not be 
treated as household waste. In line with EU Directive 2012/19/EU for waste electrical and 
electronic equipment (WEEE), this electrical product must not be disposed of as unsorted municipal 
waste. Please dispose of this product by returning it to the point of sale or to your local municipal 
collection point for recycling. By doing this you will help conserve the environment. 
 
 
Triman logo 
  
						

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Pacemakers 
Pacemaker manufacturers recommend that a minimum of 15cm / 6 inches be maintained between a 
handheld wireless device and a pacemaker to avoid potential interference with the pacemaker. 
These recommendations are consistent with independent research and recommendations by 
Wireless Technology Research. 
Guidelines for people with pacemakers 
 You should ALWAYS keep the device more than 15cm / 6 inches from your pacemaker. 
 You should not carry the device in a breast pocket. 
Other medical devices 
Please consult your physician or the manufacturer of the medical device, to determine if the 
operation of your wireless product may interfere with the medical device.  
EU Specific Absorption Rate (SAR) compliance 
THIS WIRELESS DEVICE MODEL MEETS GOVERNMENT REQUIREMENTS FOR EXPOSURE TO RADIO WAVES 
WHEN USED AS DIRECTED IN THIS SECTION 
This GPS Navigation System is a radio transmitter and receiver. It is designed and manufactured not 
to exceed the emission limits for exposure to radio frequency (RF) energy set by the Council of the 
European Union. 
The SAR limit recommended by The Council of the European Union is 2.0W/kg averaged over 10 
grams of tissue for the body (4.0 W/kg averaged over 10 grams of tissue for the extremities - hands, 
wrists, ankles and feet).    Tests for SAR are conducted using standard operating positions specified 
by the EU council with the device transmitting at its highest certified power level in all tested 
frequency bands.  
Exposure limits 
This device complies with radiation exposure limits set forth for an uncontrolled environment. In 
order to avoid the possibility of exceeding the radio frequency exposure limits, human proximity to 
the antenna shall not be less than 20cm (8 inches) during normal operation.  
Certifications 
To see the product certification information for your device, do the following in the TomTom VIO 
app: 
Select Settings in the app Main Menu.  
Select System. 
Select About. 
Select Certifications.  
Customer Support (Deutschland, Österreich, Schweiz (DE)) 
Deutschland 0696 630 8012 
Österreich 08101 02 557  
Schweiz (DE) 08440 000 16 
   
						

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This document 
Great care was taken in preparing this document. Constant product development may mean that 
some information is not entirely up to date. The information in this document is subject to change 
without notice. 
TomTom shall not be liable for technical or editorial errors or omissions contained herein, nor for 
incidental or consequential damages resulting from the performance or use of this document. This 
document contains information protected by copyright. No part of this document may be 
photocopied or reproduced in any form without prior written consent from TomTom N.V.  
Model names 
TomTom VIO: 4SP00  
						

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© 2016 TomTom. All rights reserved. TomTom and the two hands logo are trademarks or registered 
trademarks of TomTom N.V. or one of its subsidiaries. Please see tomtom.com/legal for limited 
warranty and end user licence agreements applying to this product. 
© 2016 TomTom. All rights reserved. This material is proprietary and the subject of copyright 
protection and/or database rights protection and/or other intellectual property rights owned by 
TomTom or its suppliers. The use of this material is subject to the terms of a licence agreement. 
Any unauthorised copying or disclosure of this material will lead to criminal and civil liabilities. 
The software included in this product contains copyrighted software that is licensed under the GPL. 
A copy of that licence can be viewed in the Licence section. You can obtain the complete 
corresponding source code from us for a period of three years after our last shipment of this 
product. For more information, visit tomtom.com/gpl or contact your local TomTom customer 
support team via tomtom.com/support. Upon request, we will send you a CD with the corresponding 
source code. 
Bluetooth 
 
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and 
any use of such marks by TomTom is under license. Other trademarks and trade names are those of 
their respective owners.  
Made for iPhone 
“Made for iPhone" means that an electronic accessory has been designed to connect specifically to 
iPhone and has been certified by the developer to meet Apple performance standards. Apple is not 
responsible for the operation of this device or its compliance with safety and regulatory standards. 
Please note that the use of this accessory with iPhone may affect wireless performance. 
 
Copyright notices