TomTom Vio User Manual
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2 Contents Welcome to navigation with TomTom 5 Get going 6 Starting your TomTom VIO ....................................................................................... 6 Connecting and pairing your VIO device ....................................................................... 7 Reconnecting your VIO device ................................................................................... 7 Connecting your VIO device to a different phone............................................................ 7 Language ............................................................................................................ 8 Sending information to TomTom ................................................................................ 8 About TomTom services .......................................................................................... 8 Updating your VIO ................................................................................................. 8 Downloading a map ................................................................................................ 8 Location services................................................................................................... 9 Mounting your VIO device ........................................................................................ 9 Charging your device ............................................................................................ 10 Closing or running in the background ........................................................................ 10 Resetting your VIO device ...................................................................................... 10 Getting help ...................................................................................................... 10 Using a headset .................................................................................................. 10 Incoming calls .................................................................................................... 11 Whats on the screen 12 The VIO app map view .......................................................................................... 12 The VIO device screen .......................................................................................... 14 The app main menu ............................................................................................. 15 My TomTom VIO .................................................................................................. 16 The quick menu .................................................................................................. 17 Volume control ................................................................................................... 17 Traffic 18 About TomTom Traffic .......................................................................................... 18 Looking at traffic on the map ................................................................................. 18 Looking at traffic on your route ............................................................................... 19 Traffic incidents ................................................................................................. 20 Advanced Lane Guidance ....................................................................................... 21 Approaching a traffic jam warning ........................................................................... 21 Using Quick Search 22 About search ...................................................................................................... 22 Entering search terms ........................................................................................... 22 Working with search results ................................................................................... 24 About postcodes ................................................................................................. 25 About mapcodes ................................................................................................. 26 List of POI type icons ............................................................................................ 26 Planning a route 30 Planning a route to an address, a POI or a contact using search ........................................ 30 Planning a route to a city centre ............................................................................. 31
3 Planning a route using the map ............................................................................... 32 Planning a route using My Places ............................................................................. 33 Selecting a saved location on your VIO device ............................................................. 34 Planning a route to a MyPlaces contact ..................................................................... 35 Planning a route from your contacts app .................................................................... 35 Planning a route using coordinates ........................................................................... 36 Planning a route using a mapcode ............................................................................ 37 Finding an alternative route ................................................................................... 37 Planning a route in advance ................................................................................... 38 Finding a petrol station ......................................................................................... 38 Changing your route 41 The Current Route menu ....................................................................................... 41 Avoiding a blocked road ........................................................................................ 42 Types of route .................................................................................................... 43 Avoiding route features ......................................................................................... 43 Adding a stop to your route from the current route menu ............................................... 43 Adding a stop to your route using the map ................................................................. 44 Skipping the next stop on your route ........................................................................ 44 Deleting a stop from your route ............................................................................... 44 Reordering stops on a route ................................................................................... 44 My Routes 45 About My Routes ................................................................................................. 45 Saving a route .................................................................................................... 45 Navigating using a saved route ................................................................................ 46 Adding a stop to a saved route using the map .............................................................. 47 Deleting a route from My Routes .............................................................................. 47 My Places 48 About My Places .................................................................................................. 48 Setting your home or work location .......................................................................... 48 Changing your home or work location ....................................................................... 49 Your contacts in My Places ..................................................................................... 49 Adding a location from My Places ............................................................................. 50 Add a location to My Places from the map .................................................................. 50 Adding a location to My Places using search ................................................................ 50 Adding a location to My Places by marking ................................................................. 50 Deleting a recent destination from My Places .............................................................. 51 Deleting a location from My Places ........................................................................... 51 Speed Cameras 52 About speed cameras ........................................................................................... 52 Speed camera warnings ......................................................................................... 52 Speed camera types ............................................................................................. 53 Changing the way you are warned ............................................................................ 54 Updating locations for cameras and hazards ............................................................... 54 Danger Zones 55 About danger zones and risk zones ........................................................................... 55 Danger zone and risk zone warnings ......................................................................... 55 Danger zone and risk zone types .............................................................................. 56
4 Changing the way you are warned ............................................................................ 56 Updating locations for danger zones and risk zones ....................................................... 57 Settings 58 Appearance ....................................................................................................... 58 Voices .............................................................................................................. 58 Maps ................................................................................................................ 59 Route Planning ................................................................................................... 60 Sounds and Warnings ............................................................................................ 61 Phone Calls ........................................................................................................ 61 Units ................................................................................................................ 62 TomTom Account ................................................................................................ 62 System ............................................................................................................. 62 Getting Help 63 Support ............................................................................................................ 63 Addendum 64 Copyright notices 69
5 This User Manual explains all you need to know about your new TomTom VIO. This User manual is applicable for both the iPhone and Android VIO apps, but please be aware that some features may not be available in your app version. Your VIO is a device that you mount on your scooter, and an app for your smartphone. You can only use the device and app together - they wont work separately. You use the app to plan a route, and the route is shown on the device. Live route and traffic information is streamed from your app to the device installed on your scooter. You see route instructions on the device, and you hear turn-by-turn directions through your Bluetooth headset. We recommend using a Bluetooth headset because wearing headphones while riding or driving is not allowed in all countries. You can easily find new places and speed up your daily commute. Know who’s calling with your phone stored in your pocket and personalise your device in any style you want. The Get going chapter is a great place to start. Youll learn all about installing your device, and setting up your app, and youll see a quick introduction to TomTom services. To help you avoid traffic delays and get to your destination quicker, you can use TomTom services even on the routes you ride every day. For information about what you see in the app and on the device, go to Whats on the screen. To plan your first route, go to Planning a route. Tip: There are also frequently asked questions (FAQs) at tomtom.com/support. Select the app name from the list or enter a search term. We hope you enjoy reading about and, most importantly, using your new VIO! Welcome to navigation with TomTom
6 Starting your TomTom VIO Installing the VIO app Go to tomtom.com/vioapp on your smartphone and follow the instructions to install the app. Starting the VIO app VIO Tap this button on your smartphone to start the VIO app. Starting the VIO app for the first time When you start the VIO app for the first time, you see the following screens: Make Connection - Connect your phone to your VIO device. Switch Bluetooth on - You must have Bluetooth on to use your VIO device. Terms & Conditions - You must agree to the terms and conditions before you can use the app. Your Information - You are asked if you want to send your information to TomTom. If you choose not to send your information, you can still plan routes but you cannot use TomTom services. Select Yes to send your information. Download a Map - You are asked which map you want to install. Select the map you want to use. You can download other maps at any time. Important: A map is a large file that can take a long time to download. To prevent high data charges we advise you to download a map using a Wi-Fi connection. You must download at least one map before you can use VIO. Choose Map Colour and Choose Route Colour - Choose the colours that suit your style or vehicle colour. You can always change the colours later in the Settings menu. TomTom Account - Log in to your existing TomTom account or create a new account. Motorways - Choose whether you want to use motorways in your planned routes. Phone Calls - Your VIO can show you who is calling you. You only see this screen on the VIO app for iPhone because you must setup a second Bluetooth connection. This step is not required for Android phones. The map view. Switching on the VIO device Press the button on the back of the VIO device. If your device doesnt start, charge your device. The VIO app has been started before If you have already setup your VIO, start the app then switch on the device. The connection automatically starts. Dont forget to switch on Bluetooth on your phone. If you also switch on location services, this will speed up locating your position the first time. Get going
7 Switching off the VIO device Press the button quickly to switch off your device for a short time. Press for 3 seconds to put your device to sleep when you are not using it for a longer time. Connecting and pairing your VIO device Before you can use your VIO device and app, you must first connect your device to your phone using Bluetooth. To connect your device, do the following: 1. Open the VIO app. 2. Switch on your VIO device. 3. Follow the on-screen instructions to connect and pair your device. Reconnecting your VIO device You only have to connect and pair your VIO device to your phone the first time you use it. Next time you switch on your device, it will automatically connect to your phone. If your device does not automatically connect, do the following: 1. On your phone, make sure Bluetooth is switched on. 2. Switch on your VIO device. The scooter appears on the device screen. Note : If you see a phone symbol on your device, switch your device off then on again. If you continue to see a phone symbol, you must factory reset your VIO device. 3. Start your VIO app. 4. Tap the VIO device button to open the My TomTom VIO screen . 5. Tap Try to pair again . Your device should pair with your phone. If your device does not pair, continue with the follo w- ing steps. 6. Select TomTom VIO from the list of devices. 7. Tap the tick on the device screen and Pair on the app. Your VIO device connects to your phone. Connecting your VIO device to a different phone To use your VIO device on a different phone, do the following: 1. Switch off Bluetooth on the phone that is connected to your VIO device. The phone symbol appears on the device screen. 2. Wait 60 seconds for your VIO device to enter pairing mode. 3. On your second phone, make sure Bluetooth is switched on. 4. Follow the on-screen instructions to connect and pair your device.
8 Language The language used for buttons and menus in the VIO is the same as the language you selected in your phone settings. If the selected language isnt supported by the VIO then English is used. If you change the phone language, the voice used for spoken directions and other route instructions in the VIO might not be compatible with the new language. You will be asked to download a compatible voice. Important: A voice can be a large file that can take a long time to download. To prevent high data charges we advise you to download a voice using a Wi-Fi connection. Sending information to TomTom When you first start the app or you have reset the app, you are asked for permission to send your location to TomTom and to send information about how you use the app. We use your location to provide TomTom services near you and along your route, and to keep your map up-to-date. We learn how you use the app so we can continually improve. You can read more about how we use your information by selecting More information in the Send information settings screen. You can choose which information you share in the Send information settings screen. Note: If you choose not to send location information to us, you will no longer receive our services. This is because services need to send the location of your device to TomTom in order to receive the traffic information related to where you are. Additional information If you think that your information is not being used for the purpose for which you have provided it to TomTom, contact us at tomtom.com/support. You can find current and more detailed information at tomtom.com/privacy. About TomTom services TomTom services give you real-time information about traffic and speed cameras or danger zones on your route. To help you avoid traffic delays and get to your destination quicker, you can use TomTom services even on the routes you drive every day. When your phone is connected to the Internet, your VIO is always connected to TomTom services - you dont have to do anything to activate TomTom services. Note: Some TomTom services might not be available in your current location. Important: To use TomTom services you need a continuous data connection. Your mobile operator may charge you for using a wireless data connection. Updating your VIO You can let your VIO app be updated automatically, or you can manually check for an update by going to the app store. Remember to download the latest version of this manual from tomtom.com/downloads. Downloading a map When you start the VIO you have to download a map. Choose a map from the list of maps shown for your current location. You can select All Maps to see a list of all the maps that are available.
9 Select a map, then select Download to download the map. The map is stored on your phone in the internal or the external memory, depending on which place has the most space available. The location that your map is stored cannot be changed. We recommend storing the map on the internal memory. Tip: Some maps are very large. If you dont have much space on your device, choose a map that covers only the area you need. Important: A map is a large file that can take a long time to download. To prevent high data charges we advise you to download a map using a Wi-Fi connection. Once downloading has started, you must download the complete map before you can use the VIO. You can pause a map download at any time. If connection to Wi-Fi is lost, the download automati- cally pauses to prevent high data charges. You must keep the VIO open while paused or you will lose the part of the map you have already downloaded. You can use other apps while paused. If connection to Wi-Fi is lost, you can choose to continue downloading using your mobile network connection. When the download is complete, select OK to start the VIO. Map updates If a map update is available, the Map Update screen is shown when you start the VIO. The following options are shown: Select Update to download the update. Select Not Now to be informed about the current map update when you next start the app. Select Skip Update to continue using the old map. You can choose to download the next map release when it is available. Location services Your VIO first uses locations services on your phone to quickly find your location, then uses your VIO device to find and track your location. If location services on your phone are off then only your VIO device is used to find your location and it may need about 30 seconds to show your current location on the map. To ensure good satellite reception, use your VIO device outdoors and keep it upright. Large objects such as tall buildings can sometimes interfere with reception. In areas where location services will not operate normally, such as tunnels, your location may not be accurate. Important: Your VIO cannot give you route instructions until it has received location data. If your device has no GPS reception, the app uses positioning information from Wi-Fi networks or mobile phone towers. This information is used for route planning and to determine your approxi- mate location. Mounting your VIO device Follow the instructions in the VIO Quick Start Guide to mount your VIO device on your scooter. Tip: You can download the VIO Quick Start Guide from tomtom.com/downloads. Be careful where you install your device. The device shouldnt block or interfere with any of the following: Your view of the road. The controls of your scooter. Your view in your scooters rear-view mirrors.
10 You should be able to reach the device easily without leaning or stretching. Important: Make sure your device is installed correctly before you start riding. Charging your device The battery in your VIO device charges when you connect it to any USB socket, for example a computer or USB charger. When connected to a power supply, you can see the battery level when you turn on the device and when you connect and disconnect the USB cable. Note: Use ONLY the USB cable supplied with your VIO device. Other USB cables may not work. A low battery symbol is shown on the VIO device when the battery level is low. On the VIO app, the battery level of your VIO device is shown on the My TomTom VIO screen. Closing or running in the background The VIO app continues to run even when it is in the background. If the app is running in the background and you are riding on a planned route, you continue to see route instructions on your VIO device. If you are using a headset, you will continue to hear instructions. On Android devices, close the VIO app yourself by returning to the map view or guidance view then pressing your phones back button. Select Close to close the app. On iOS devices, press the home button to push the app to the background. The app will also close automatically 15 minutes after you switch off the VIO device. If the app is paused in the background for a long time your phone eventually closes the app. Resetting your VIO device To reset your VIO device, switch it off then press and hold the On/Off button for more than 20 seconds until the screen says Resetting. You will have to pair your device with your phone again after the reset. Getting help Select Support in the Main Menu to see different ways you can get help. For warranty and privacy information, go to tomtom.com/legal. Using a headset Use a Bluetooth headset specifically made for a helmet to hear spoken instructions and hear warning sounds. Any headset that is compatible with your phone can be used. You can also use your headset for hands-free calling. This makes riding with your VIO as safe as possible.