TomTom Vio User Manual

							11 
 
 
 
Incoming calls 
Your VIO device can show you when someone is calling you on your phone. If your contact has an 
image in your contacts list then you see the image on the device screen too. 
 
You can talk to the caller using your Bluetooth headset, if your headset supports hands-free calling. 
Note: You cannot call a contact from your VIO. 
You can switch call notification on and off in Phone Calls in the Settings menu.  
						

							12 
 
 
 
The VIO app map view 
Note: Some features may not be available in your VIO app version. 
In the VIO app, the map shows your current location and many other locations such as your My 
Places locations and your contacts. 
Your location and your saved places are also shown on the VIO device. Your contacts are not shown. 
Your current location is shown as soon as your GPS location is found. 
You can use the apps map view in the same way as you might look at a traditional paper map. You 
can move around the map and zoom in and out using gestures. 
Important: Everything on the map is interactive including the route and the map symbols - try 
selecting something and see what it does! 
Tip: To open a pop-up menu for an item on the map, for example a route or a POI, select the 
item to open the menu. To select a location on the map, select and hold the location until the 
pop-up menu opens. 
If you have not planned a route the map is zoomed out to show the area around your location.  
Whats on the screen  
						

							13 
 
 
 
If you have planned a route, your complete route is shown on the map. You can add stops to your 
route directly from the map. When you start to drive, guidance is shown on your VIO device. 
 
1. Speed cameras/Danger zones on your route. Select a speed camera or danger zone to display 
information about that camera. 
2. Main Menu button. Select the button to open the Main Menu. 
3. The search bar. Tap here to start searching for a destination. 
4. Map symbols. Symbols are used on the map to show your destination and your saved places: 
  Your destination. 
  Your home location. You can set your home location in My Places. 
  A stop on your route. 
  A location saved in My Places.  
						

							14 
 
 
 
  A contact from your contacts app. Select Show contacts on map in Appearance in 
the Settings Menu to see your contacts on the map. 
Note: To show a contact on the map, the contact must have a full address. 
Select a map symbol to open the pop-up menu, then select the menu button to see a list of 
actions you can take. 
5. VIO device button. Tap the button to open the My TomTom VIO screen. 
6. Route bar. The route bar is shown when you have planned a route, and it shows the following 
information: 
 Your estimated time of arrival. 
 The remaining distance to your destination, or the time left to your destination. You can 
also choose to switch automatically between distance and time. 
 The total delay on your route due to traffic incidents. 
7. Current location. This symbol shows your current location. Select it to mark your current 
location or to avoid a blocked road. 
When you are driving, the symbol rotates to show you your current driving direction, with north 
being up. 
8. Back button. This button returns the map to an overview of your whole route or, if no route is 
planned, moves the map to put your current location at the centre. 
9. Traffic information. Select the traffic incident to display information about the traffic delay. 
10. Selected location. Zoom in, then press and hold to select a location on the map. Select the 
pop-up menu button to show options for the location, or select Ride to plan a route to the 
location. 
11. Your route, if you have planned a route. Select the route to manage your route or to clear it.  
The VIO device screen 
The VIO device is installed on your scooter and you use it to guide you along the route to your 
destination. The device shows the route you planned on the VIO app, zoomed in to clearly show the 
details of the next part of your route. 
Your saved locations and recent destinations are also shown in your VIO device. You can easily plan 
a route to a saved location or recent destination directly from your device - your phone can stay in 
your pocket. Your contacts are not shown.  
						

							15 
 
 
 
Note: You cant plan a route to a new location on your device. Use the VIO app to plan new 
routes. 
 
1. Map. When in map view, you can tap the map to zoom in and out. 
The same map symbols are shown on the device as on the app map. 
2. Arrival panel. Tap the panel to show the device menu. When you have planned a route your 
arrival time is shown here. 
3. Your route, if you have planned a route.  
4. Instruction panel. This panel shows the following information: 
 The direction of your next turn. 
 The distance to your next turn. 
Tap the panel to change between the following map views: 
 Guidance view - The map turns so that your direction you are travelling is always at the top. 
In this view, the zoo level is automatically adjusted based on the distance to the next turn. 
 Map view - North always at the top so the current location symbols turns. In this view, you 
can tap the map to switch between three zoom levels. 
5. Current location. This symbol shows your current location.  
The app main menu 
The main menu button in the VIO app opens the main menu. Tap the search bar to open search. 
The following buttons are available in the Main Menu screen: 
Current Route 
  
Select this button to clear or change your planned route.  
						

							16 
 
 
 
My Places 
  
Select this button to show your saved places. 
Recents 
  
Select this button to open the list of your recent destinations. Select a 
recent destination to plan a route to that destination. 
Your recent destinations are also shown in your VIO device. You can easily 
plan a route to a recent destination directly from your device - your phone 
can stay in your pocket. 
My Routes 
  
Select this button to show your saved routes. 
Note: This feature is only available in the VIO app for Android. 
Support 
  
Select this button to open the Support screen. 
Settings 
  
Select this button to open the Settings Menu. 
 
My TomTom VIO 
You can connect to your VIO device and set brightness and sound levels from the app. Select the 
following button on the app to open the My TomTom VIO screen: 
 
This button also shows the status of your VIO: connected, not connected or update required. 
The following features are available on the screen when your VIO device is connected: 
Battery level 
The battery level indicator shows the battery level in your VIO device. 
Brightness level 
Note: This feature is only available in the VIO app for Android. 
Slide the brightness control to change the brightness of the device screen. 
Voice instructions 
 
 
This button shows that you will hear voice instructions. Select the button 
to switch off voice instructions. You will no longer hear spoken route 
instructions but you will still hear information such as traffic information 
and warning sounds. 
Tip: You can select the types of instructions you want to hear. Select 
Voices in the Settings Menu and select the instructions you want to 
hear.  
						

							17 
 
 
 
 
 
This button shows that you will not hear voice instructions. Select this 
button to switch on voice instructions. 
Day and night colours 
 
 
This button shows that the app and device are using day colours. Select 
the button to display the map in darker colours. 
When driving at night or when driving through a dark tunnel, it is easier to 
view the screen and less distracting for the driver if the colours are 
darker. 
Tip: Your app and device automatically switch between day and night 
colours depending on the time of day. To switch off this feature, select 
Appearance, then Display in the Settings menu and switch off Switch to 
night colours when dark. 
 
 
This button shows that the app and device are using night colours. Select 
the button to display the map in brighter colours. 
Not connected 
When your VIO device is not connected you see a message that says to make sure your device is in 
range and switched on. If your device does not connect automatically, tap try to pair again. If your 
device still does not connect, you must reconnect your device.  
The quick menu 
Note: This feature is only available in the VIO app for Android. 
To open the quick menu, select the current location symbol. 
You can then do any of the following: 
 Mark a location 
 Avoid a blocked road  
Volume control 
The app volume is controlled by the phone volume. Adjust the phone volume so you can clearly hear 
the route instructions.  
						

							18 
 
 
 
About TomTom Traffic 
TomTom Traffic is a TomTom service providing real-time traffic information. 
In combination with IQ Routes, TomTom Traffic helps you plan the optimum route to your 
destination taking into account the current local traffic conditions and the weather. 
Your TomTom VIO regularly receives information about the changing traffic conditions. If traffic 
jams, heavy rain, snow or other incidents are found on your current route, your VIO will offer to 
replan your route to try and avoid any delays. 
If there is a traffic incident on your planned route, your VIO checks to see if a faster route is 
available. An alternative route is shown on the map, and the time you save is shown at the top of 
the device map. To accept the alternative route, just steer towards the quicker route and your VIO 
will select it. 
To get TomTom services on your VIO, your phone must have a mobile data connection. 
Important: If you are outside of the area covered by your mobile data plan, you may be liable for 
extra roaming charges while using TomTom services. 
Note: Some TomTom services might not be available in your current location. 
 
Looking at traffic on the map 
Traffic incidents are shown on the VIO app map and on the device map. If several traffic incidents 
overlap the highest priority incident is shown, for example a road closure is higher priority than 
road works or a closed lane. 
Traffic  
						

							19 
 
 
 
Tip: Select an incident on the app map to see more detailed information. 
 
1. Traffic incident on your route. The length of the coloured tube shows the length of the incident. 
2. Traffic incident symbol showing the delay time in minutes. 
The colour of the incident indicates the speed of traffic relative to the maximum allowed speed 
at that location, with red being the slowest. The stripes on the traffic jam are also animated to 
show the speed of the traffic, where appropriate.  
For a complete list of incident types, see Traffic incidents. 
Tip: You see weather symbols on the map if there is bad weather such as heavy rain or snow. 
3. The traffic delay in minutes on your planned route. 
4. The alternative route to avoid the incident. Ride towards the alternative route to select it. VIO 
automatically calculates and shows your new route. 
Note: It may not be possible to find an alternative route around the incident if none exists. 
5. Traffic incident on your route. The length of the coloured tube shows the length of the incident. 
6. When the indicator is red, this is the time delay on your route. When the indicator is green, this 
is the time you will save if you take the alternative route.  
Looking at traffic on your route 
Information about traffic incidents on your route is shown on the VIO app map. 
To get more information about an incident, select an incident in the app map. The map opens 
zoomed in on the incident and a pop-up opens showing detailed information about the traffic 
incident.  
						

							20 
 
 
 
Note: You cannot select an incident on the device map. 
 
 
The information shown includes: 
 The type of traffic incident - general, accident, road works, lane closure or weather such as 
heavy rain or snow.  
 The severity of the incident - slow traffic, queuing traffic or stationary traffic.  
 The delay time. 
 The length of the incident.  
For a complete list of incident types, see Traffic incidents. 
Tap the map or the back button to close the information panel.  
Traffic incidents 
Traffic incidents and warnings are shown on the VIO app map and on the device. The expected 
delay time in minutes is shown in the symbol. If the reason for the jam is known, for example road 
works or an accident, then this is also shown in the symbol.  
The length the coloured tube along the road on the map shows the length of the incident. The 
colour of the incident indicates the speed of traffic relative to the maximum allowed speed at that 
location, with red being the slowest. The stripes on the traffic jam are also animated to show the 
speed of the traffic, where appropriate (Android only).  
Traffic incident symbols: 
 
Stationary traffic 
 
Queuing traffic 
 
Slow traffic 
 
Unknown accident 
 
Unknown incident 
 
Roadworks