TomTom Go 400 User Manual

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Weather symbols: 
 Wind 
 Rain 
 Fog 
 Snow 
 Ice 
 
Approaching a traffic jam warning 
A warning is given as you approach a traffic jam. You are warned in several ways: 
 
 
 
 A warning symbol is shown in the route bar. 
 The route bar zooms in to the start of the traffic jam. 
 Your distance to the start of the traffic jam is shown in the route bar. 
 The colour of the road on the route bar changes to orange or red, 
depending on the severity of the traffic jam. 
 The background colour of the route bar background changes to red if 
you are driving too fast towards the traffic jam. 
 You hear a warning sound. 
To change the way you are warned, select Sounds & Warnings in the Settings menu.  
Avoiding a traffic jam on your route 
You can avoid a traffic jam that is on your route. 
Note: Sometimes the quickest route is still the route that has the traffic jam. 
Note: It may not be possible to find an alternative route around the traffic jam if none exists. 
Avoiding a traffic jam using the route bar 
1. In the route bar, select the symbol for the traffic jam you want to avoid. 
The traffic jam is shown on the map. 
2. Select the pop-up menu button. 
 
3. Select Avoid in the pop-up menu.  
						

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A new route is found that avoids the traffic jam. 
Avoiding a traffic jam using the map 
1. On the map view, zoom in and select the traffic jam that is on your route. 
The traffic jam with an information panel is shown on the map. 
2. Select the pop-up menu button. 
 
3. Select Avoid. 
A new route is found that avoids the traffic jam.  
Advanced Lane Guidance 
Note: Lane guidance is not available for all junctions or in all countries. 
Advanced Lane Guidance helps you prepare for motorway exits and junctions by showing the correct 
driving lane for your planned route. 
As you approach an exit or junction, the lane you need is shown on the screen and in the instruction 
panel. 
 
 
Tip: To close the lane image, select anywhere on the screen. 
To turn lane images off, select the Settings button in the Main Menu, then select Appearance. 
Switch off the Show previews of motorway exits setting.  
Time-dependent speed limits 
Some speed limits change depending on the time of day. For example, you may see the speed limit 
near schools decrease to 40 km/h or 25 mph in the morning between 08.00 - 09.00 and in the 
afternoon between 15.00 - 16.00. Where possible, the speed limit shown in the speed panel changes 
to show these variable speed limits. 
Some speed limits change depending on driving conditions. For example, the speed limit will 
decrease if there is heavy traffic, or the weather conditions are bad. These variable speed limits are 
not shown in the speed panel. The speed shown in the speed panel is the maximum speed limit 
allowed in good driving conditions. 
Important: The speed limit shown in the speed panel is only an indication. You must always obey 
the actual speed limit for the road you are on and the conditions you are driving in.  
						

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About TomTom MyDrive 
TomTom MyDrive is the easy way to set a destination, share locations and favourites, and save your 
personal navigation information. MyDrive synchronises your TomTom GO using your TomTom 
account. You can use MyDrive in a web browser on a computer or as a mobile app on a smartphone 
or tablet. 
Important: To use TomTom MyDrive you need a compatible navigation device. 
Use TomTom MyDrive to do the following: 
 Find a destination on the MyDrive map and send it to your GO. You can drive to the destination 
and it is also saved in My Places and in Recent Destinations in the Main Menu. 
 Plan a route with stops on the MyDrive map and send it to your GO. 
 Sync community POI list files from the MyDrive map to your GO. The POI lists are stored in My 
Places and the locations are shown on the map. 
 Find a POI in MyDrive and sync it with your GO. 
 Continually save all your locations in My Places to MyDrive. You can see all your My Places 
locations on the MyDrive map. 
 Automatically restore your My Places locations and POIs from MyDrive to your GO after a reset. 
To activate MyDrive on your GO, you must be connected to TomTom services.  
Logging in to MyDrive 
You must log in to MyDrive to sync to your TomTom account. When you log in to your account from 
your navigation device, web browser or the MyDrive app, syncing with your TomTom account 
happens automatically. 
Logging in to MyDrive on your GO 
1. In the Main Menu, select TomTom Services. 
2. Select MyDrive. 
3. Enter the email address and password you use for your TomTom account. 
4. Select Log In.  
Your GO connects to your TomTom account. 
5. Return to the map view. 
Your GO automatically saves your personal navigation information to your TomTom account. 
Logging in to MyDrive using a web browser or the MyDrive app 
Log in using your TomTom account email address and password. When you are logged in, you can 
see your personal navigation information from your navigation devices, and you can select 
destinations and create Places to sync with your navigation devices.  
Setting a destination using MyDrive 
When you are logged in to MyDrive using a web browser or the MyDrive app, you can select your 
destination on the map and send it to your navigation device. When your navigation device is logged 
in to your TomTom account, your device syncs with MyDrive and receives the destination. 
Syncing using TomTom MyDrive  
						

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1. In a web browser or using the MyDrive app, log in to your TomTom account. 
2. On the map, select a destination. 
Tip: You can search for a destination or you can move the map and select a destination. You 
can also select a destination from Recent Destinations in the Main Menu or your My Places list. 
3. Click on the location, then open the pop-up menu and select Send to device. 
The destination is sent to your TomTom account. 
4. Log in to MyDrive on your GO. 
Your GO syncs with your TomTom account and receives the new MyDrive destination. 
The message You have received a new destination is shown. A route is automatically planned 
to the MyDrive destination. 
Tip: All MyDrive destinations are saved in Recent Destinations in the Main Menu and in My 
Places. 
 
Planning a route with stops using MyDrive 
When you are logged in to MyDrive using a web browser, you can create a route with stops and send 
it to your navigation device. When your navigation device is logged in to your TomTom account, 
your device syncs with MyDrive and receives the destination. 
Creating a route with stops 
1. In a web browser, log in to your TomTom account. 
2. On the map, select a destination. 
Tip: You can search for a destination or you can move the map and select a destination on the 
map. You can also select a destination from Recent Destinations in the Main Menu or your My 
Places list. 
3. On the map, select a stop in the same way as you selected your destination, then select Add 
Stop. 
The stop is added to your route.  
Your route is selected and the pop-up menu shows Send Route to device. 
4. Add more stops to your route if you want to. 
5. In the pop-up menu, select Send Route to device. 
The destination and the stops are sent to your TomTom account. 
6. Log in to MyDrive on your GO. 
Your GO syncs with your TomTom account and receives the new MyDrive destination and the 
stops. 
The message You have received a new route is shown. A route is automatically planned to the 
MyDrive destination and the stops. 
Tip: All MyDrive destinations are saved in Recent Destinations in the Main Menu and in My 
Places. 
Tip: You can save the route with stops in My Routes. 
Reordering the stops on a route 
1. In Plan a Route in the My Drive Main Menu, put your mouse cursor over a stop or the destina-
tion. 
2. Move your cursor left until it changes into a hand symbol. 
3. Click and drag each stop or the destination to the order you want to drive them. 
Each time move a stop or destination, your route is recalculated with the stops in the changed 
order.  
						

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The last stop on the list becomes your destination.   
Showing a planned destination in MyDrive 
When you plan a route on your GO, the destination is synced with your TomTom account. You can 
see the destination when you are logged in to MyDrive in a web browser or when using the MyDrive 
app.  
Clearing a MyDrive destination 
1. Make sure you are logged in to MyDrive on your GO. 
2. Select Current Route in the Main Menu to open the Current Route Menu. 
3. Select Clear Route to clear the currently planned route. 
Your device returns to the map view. Your route has been cleared from your GO and your 
TomTom account. 
Tip: All MyDrive destinations are saved in Recent Destinations in the Main Menu and also in in 
My Places. 
 
Deleting a MyDrive destination from My Places 
1. In the Main Menu, select Recent Destinations. 
Tip: Alternatively select My Places, followed by Recent Destinations. 
2. Select Edit List. 
3. Select the locations you want to delete. 
4. Select Delete.  
Set a phone contact as your destination using the MyDrive app 
When you are logged in to the MyDrive app, you can select a contact in your phones contacts list to 
set as your destination. Your contact must have a full address which is in the correct order. The 
destination is shown on the map and you can send it to your navigation device. When your 
navigation device is logged in to your TomTom account, your device syncs with MyDrive and receives 
the destination. 
1. Using the MyDrive app, log in to your TomTom account. 
2. In the MyDrive app menu, select Contacts. 
3. Select the contact that you want as your destination. 
The location of your contact is shown on the map. 
4. Click on the location, then open the pop-up menu and select Send to device. 
The destination is sent to your TomTom account. 
5. Log in to MyDrive on your GO. 
Your GO syncs with your TomTom account and receives the new MyDrive destination. 
The message You have received a new destination is shown. A route is automatically planned 
to the MyDrive destination. 
Tip: All MyDrive destinations are saved in Recent Destinations in the Main Menu and in My 
Places. 
 
Finding and syncing locations using MyDrive 
When you are logged in to TomTom MyDrive, you can find locations in MyDrive and sync them with 
your GO My Places locations. 
1. In a web browser or using the MyDrive app, log in to your TomTom account.  
						

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2. On the map, select a destination. 
Tip: You can search for a destination or you can move the map and select a destination. You 
can also select a destination from your My Places list. 
3. Click on the location, then open the pop-up menu and select Add to My Places. 
The location is shown in the Favourites list in the MyDrive My Places menu. 
4. Log in to MyDrive on your GO. 
Your GO syncs with your TomTom account and receives the new Favourites location. The 
location is stored in My Places.  
Syncing My Places locations with MyDrive 
When you are logged in to MyDrive on your GO, the locations you have added to My Places are 
automatically synced with your TomTom account. You can see your My Places locations and the POI 
place lists when you are logged in to MyDrive in a web browser or when using the MyDrive app.  
Importing a community POI list 
You can find collections of community POIs on the Internet and upload them to My Places using 
MyDrive in a web browser. A POI collection might contain, for example, campsites or restaurants for 
the area you are travelling in, and provides an easy way to select a location without the need to 
search for the location each time. 
Your GO uses .OV2 files for POI collections. 
Note: Your GO needs at least 400 MB free space before it can import .OV2 and .GPX files. If you 
see the message You need more space, make space available by deleting unwanted .OV2 or .GPX 
files using MyDrive, or delete device content using MyDrive Connect. 
To upload an .OV2 file to your GO, do the following: 
1. In a web browser, log in to your TomTom account. 
2. Select POI Files in the My Places menu. 
3. Select Import POI File and browse to your .OV2 file. 
Tip: The name of the places list in My Places will be the same as the name of the .OV2 file. 
Edit the name of the file so that you can easily recognise it in My Places. 
4. Make sure you are logged in to MyDrive on your GO. 
Your GO syncs with your TomTom account and receives the new POI file. 
Note: Some .OV2 files are large and can take a long time to upload. Make sure that you sync 
your GO before you start driving. 
5. Select My Places in the Main Menu. 
Your new POI list is shown in the Places list. 
6. Select your new POI list. 
Your new POI list opens showing all the POIs in the list. Select the map view to see the POIs on 
the map.  
Deleting a community POI list 
You can only delete an uploaded POI list from your GO using MyDrive in a web browser. 
To delete a POI list, do the following: 
1. In a web browser, log in to your TomTom account. 
2. In the My Places menu, select POI Files . 
3. Select the POI file you want to delete, then select Delete.  
						

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4. Make sure you are logged in to MyDrive on your GO. 
The POI list is removed from your My Places list.  
Importing a track GPX file 
GPX files (GPS exchange format) 
GPX files contain a very detailed recording of a route, including any off-road locations. A GPX file 
might contain, for example, a tourist route or a preferred fixed route. You can find collections of 
.GPX files on the Internet and upload them to My Routes using MyDrive in a web browser. GPX files 
become tracks after import. 
Tracks have a beginning and an end but no stops, and theres a fixed map-dependent route between 
these points. Your device follows this fixed route as closely as possible. You can edit tracks using 
tools such as Tyre Pro. 
Using GPX files  
You use MyDrive on your computer to import .GPX track files to your TomTom device. The tracks are 
saved in the My Routes menu. Your device will navigate along the GPX track exactly and will not 
offer to replan your route, even if a faster route is available. 
Importing a track GPX file 
Note: Your GO needs at least 400 MB free space before it can import .OV2 and .GPX files. If you 
see the message You need more space, make space available by deleting unwanted .OV2 or .GPX 
files using MyDrive, or delete device content using MyDrive Connect. 
To import a .GPX file using MyDrive, do the following: 
1. Connect your GO to your computer using MyDrive Connect. 
2. In MyDrive, select My Routes. 
3. Select Import a GPX File and browse to your .GPX track file. 
Tip: The name of the track file in My Routes will be the same as the name of the .GPX file. 
Edit the name of the file so that you can easily recognise it in My Routes. 
Your new track is shown in the My Routes list. 
4. Wait for the track file to upload to your GO. 
5. Open My Routes. 
Your imported track is shown in your My Routes list.  
Deleting a track GPX file 
You can only delete an uploaded track GPX file when your GO is connected to your computer using 
MyDrive Connect. 
To delete a POI list, do the following: 
1. Connect your GO to your computer using MyDrive Connect. 
2. In MyDrive, select My Routes. 
3. Select the track file you want to delete, then select Delete. 
The track is removed from your My Routes list.  
Saving and restoring your personal navigation information 
When you are logged in to MyDrive on your GO, your personal navigation information is continuously 
and automatically saved to your TomTom account.  
						

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If you reset your GO, or log in to MyDrive on a different device, your saved personal navigation 
information is restored to your GO or the different device. 
The following personal navigation information is saved to your TomTom account: 
 MyDrive destinations. 
 All saved locations in My Places. 
 All imported POI place lists. 
 All imported tracks. 
Tip: MyDrive also syncs your locations in My Places with your TomTom account. You can see your 
My Places locations and the POI place lists you have imported in MyDrive on a web browser or on 
the MyDrive app. 
Make sure that there is at least 400 MB of free space on your device before syncing your device with 
MyDrive. If there is not enough space, your MyDrive information will not be synced. You can check 
the amount of available space by going to About in the Help menu on your device. 
Note: Syncing a lot of information to your device may take some time.  
						

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About search 
You use search to find a wide range of places and then navigate to them. You can search for the 
following: 
 A specific address, for example, type in 123 Oxford Street, London. 
 A partial address, for example, type in Oxford st Lon. 
 A type of place, for example, type in petrol station or restaurant. 
 A place by name, for example, type in Starbucks. 
 A postcode, for example, type in W1D 1LL for Oxford Street, London. 
 A city to navigate to a city centre, for example, type in London. 
 A POI (Point of Interest) near your current location, for example, type in restaurant near me. 
 A mapcode, for example, type in WH6SL.TR10 
 Latitude and longitude coordinates, for example, type in: 
N 51°30′31″      W 0°08′34″. 
Tip: To search for a specific street in the United Kingdom or the Netherlands, type in a postcode, 
then leave a space and then type in the house number. For example, 1017CT 35. For other 
countries, postcodes are area-based and will give you a list of matching cities, towns and streets 
in your search results. 
 
Planning a route to a POI using search 
Important: In the interest of safety and to avoid distractions while you are driving, you should 
always plan a route before you start driving. 
To plan a route to a POI type or a specific POI using search, do the following: 
1. Select the Main Menu button to open the Main Menu.  
 
2. Select Search. 
 
The search screen opens with the keyboard showing. 
3. Use the keyboard to enter the name of the place you want to plan a route to. 
Using Quick Search  
						

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Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if 
they are available. For example, press and hold the letter e to access characters 3 e è é ê ë 
and more. 
 
You can search for a POI (Point of Interest) type, such as a restaurant or tourist attraction. 
Alternatively, you can search for a specific POI, for example Rosies Pizzeria. 
Note: When searching, the whole map is searched. If you want to change how the search is 
done, select the button to the right of the search box. You can then change where the search 
is done, for example along the route or in a city. 
4. As you type, suggestions based on what you have entered are shown in columns. You can 
continue typing or select a suggestion. 
 
Tip: To see more results, hide the keyboard or scroll down the results list. 
Tip: You can switch between seeing the results on the map or in a list by selecting the 
list/map button:  
 
5. Select a POI type or an individual POI. If you selected a POI type, select a POI. 
The location is shown on the map.