TomTom Go 400 User Manual

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Note: If you want to report a map change of a type not shown in the menu, use the Map Share 
Reporter at tomtom.com. 
 
5. Follow the instructions for your chosen type of map change. 
6. Select Report. 
Your map change report is sent to TomTom in real time or when you connect your device to 
MyDrive Connect using a USB connection. You receive map changes from other TomTom users as 
part of map updates. 
Tip: If you have a smartphone-connected device, reports are sent when your device is con-
nected to TomTom services or when you connect your device to MyDrive Connect using a USB 
connection. 
 
Creating a map change report from a marked location 
If you see a map inconsistency while you are driving, you can mark the location so you can report 
the change later. 
Tip: You can mark your current location even when you are driving. 
Important: Do not report map changes while you are driving. 
1. In the map view or the guidance view, select the current location symbol or the speed panel. 
The Quick Menu opens. 
 
2. Select Mark Location. 
The marked location is stored in My Places with the date and time you saved the location. 
3. In the Main Menu, select My Places. 
4. Open the Marked locations folder and select the marked location.  
						

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The marked location is shown on the map. 
5. Select Report Map Error from the pop-up menu. 
6. Select the type of map change you want to apply. 
Note: If you want to report a map change of a type not shown in the menu, use the Map Share 
Reporter at tomtom.com. 
7. Follow the instructions for your chosen type of map change. 
8. Select Report. 
The marker for the marked location is removed from the map. 
Your map change report is sent to TomTom in real time or when you connect your device to 
MyDrive Connect using a USB connection. You receive map changes from other TomTom users as 
part of map updates. 
Tip: If you have a smartphone-connected device, reports are sent when your device is con-
nected to TomTom services or when you connect your device to MyDrive Connect using a USB 
connection. 
 
Types of map change 
There are several types of map change available. 
Note: If you want to report a map change of a type not described below, use the Map Share 
Reporter at tomtom.com. 
For all map changes described below, your map change reports are sent to TomTom in real time or 
when you connect your device to MyDrive Connect using a USB connection. You receive map changes 
from other TomTom users as part of map updates. 
Tip: If you have a smartphone-connected device, reports are sent when your device is connected 
to TomTom services or when you connect your device to MyDrive Connect using a USB connection. 
Road Restriction 
Select this option to block or unblock a road. You can block or unblock the road in one or both 
directions by doing the following: 
1. Press and hold to select the location of the map change on the map view. 
2. Select the pop-up menu button to open the menu. 
3. Select Report Map Error from the pop-up menu. 
4. Select Road Restriction. 
Select the road sign at either end of the road to change it from open to closed or vice versa. 
  
						

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5. Select Report. 
Street Name 
Select this option to correct an incorrect street name. 
1. Press and hold to select the location of the map change on the map view. 
2. Select the pop-up menu button to open the menu. 
3. Select Report Map Error from the pop-up menu. 
4. Select Street Name. 
5. Enter the correct street name. 
6. Select Report. 
Turn Restriction 
Select this option to report incorrect road turn restrictions. 
1. Press and hold to select the location of the map change on the map view. 
2. Select the pop-up menu button to open the menu. 
3. Select Report Map Error from the pop-up menu. 
4. Select Turn Restriction. 
5. If the incorrect junction is shown, select Select another junction.  
6. Select the approach direction. 
The map rotates so that the direction you are coming from is shown at the bottom of the 
screen. 
7. Select the traffic signs in turn to change the turn restrictions for each road at the junction. 
 
8. Select Report. 
Speed Limit 
Select this option to correct the speed limit on the map.  
1. Press and hold to select the location of the map change on the map view. 
2. Select the pop-up menu button to open the menu. 
3. Select Report Map Error from the pop-up menu. 
4. Select Speed Limit. 
5. Select the correct speed limit.  
If the correct limit is not shown, scroll left or right through the available speed limits.  
6. Select Report.  
						

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About speed cameras 
The Speed Cameras service warns you about the following camera locations: 
 Fixed speed camera locations. 
 Mobile speed camera locations. 
 Mobile speed camera hotspots. 
 Average speed camera locations. 
 Speed enforcement zones. 
 Red light camera locations. 
 Traffic restriction cameras. 
The Speed Cameras service also warns you about the following safety hazards: 
 Accident blackspot locations. 
To get TomTom services on your GO, you must be connected to TomTom services and logged in to a 
TomTom account.  
Note: TomTom services are not available on all GO devices. 
Note: Some TomTom services might not be available in your current location. 
 
Crossing into another area or country 
When you drive into an area or country that does not permit speed camera warnings, your GO 
switches the speed cameras service off. You will not receive speed cameras warnings in those areas 
or countries. 
Some areas or countries permit limited speed camera warnings, for example only warnings for fixed 
cameras, or warnings for risk zones. Your GO automatically switches to give limited warnings when 
you cross into those areas or countries.  
Speed camera warnings 
Speed camera warning sounds are played for the most common types of speed camera. 
Warnings are given as you approach a speed camera. You are warned in several ways: 
 A symbol is shown in the route bar and on your route on the map. 
 Your distance to the speed camera is shown in the route bar. 
 You hear a warning sound as you get near the camera. 
 While you are approaching a camera or driving in an average speed check area, your speed is 
monitored. If you drive more than 5 km/h or 3 mph over the speed limit the route bar turns red. 
If you drive less than 5 km/h or 3 mph over the speed limit the route bar turns orange. 
Tip: In the map view or guidance view, you can select a speed camera symbol in the route bar to 
see the type of camera, the maximum speed and also the length of an average speed check area. 
In the map view, you can also select a speed camera that is shown on your route. 
Speed Cameras  
						

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Symbol shown on 
map 
Symbol shown in 
route bar 
Description 
   
Fixed speed camera - this type of camera 
checks the speed of passing vehicles and is fixed 
in one place. 
   
Mobile speed camera - this type of camera 
checks the speed of passing vehicles and can be 
moved to different locations. 
   
Mobile speed camera hotspots - this type of 
warning shows places where mobile cameras are 
often used. 
   
Average speed cameras - these types of 
cameras measure your average speed between 
two points. You are warned at the start and end 
of the average speed check area. 
While you are driving in an average speed check 
area, your average speed is shown, instead of 
your current speed. The distance to the end of 
the area is shown in the route bar. 
   
Speed enforcement zones - these zones can 
contain multiple speed cameras.  
You are warned at the start and end of a speed 
enforcement zone. While you are driving in a 
speed enforcement zone, your current speed is 
shown, and a visual warning is shown in the 
route bar. 
  
 
Red light camera - this type of camera checks 
for vehicles breaking traffic rules at traffic 
lights. There are two types of traffic light 
camera - those which check if you drive through 
a red light and those which check for driving 
through a red light together with speeding. 
   
Traffic restriction - this type of warning warns 
you about restricted roads. 
   
Accident blackspot - this type of warning is 
given for a place where road traffic accidents 
have historically been concentrated.  
You are warned at the start and end of the 
accident blackspot. While you are driving in an 
accident blackspot, your current speed is shown 
and a visual warning is shown in the route bar.   
						

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Changing the way you are warned 
To change the way you are warned about speed cameras, select the Sounds and Warnings button in 
the Settings menu. 
 
You can then set how you want to be warned for the different types of cameras and safety hazards. 
You can change settings for whether you want to be warned, never warned or warned only if you 
are speeding. 
For example, to change how you are warned when you approach a fixed speed camera, do the 
following: 
1. Select Sounds & Warnings in the Settings Menu. 
2. Select Cameras. 
3. Select Fixed cameras. 
4. Select one of the following warning options: 
 Always. 
 Only when speeding. 
 Never. 
5. Select the back button. 
Tip: To turn off all audible warnings, select Settings, followed by Sounds & Warnings and then 
switch off Speed camera warnings. 
 
Reporting a new speed camera 
If you pass a new speed camera that you were not warned about, you can report it instantly. 
Note: To report a speed camera, you must be connected to TomTom services and logged in to 
your TomTom account. 
You can report a speed camera in two ways: 
Using the quick menu to report a speed camera 
1. Select the current location symbol or the speed panel in the guidance view. 
2. Select Report Speed Camera from the pop-up menu. 
You see a message thanking you for adding the camera. 
Tip: If you make a mistake when reporting a camera, select Cancel in the message. 
The speed camera is saved on your GO automatically and also sent to other users. 
 
Using the Main Menu to report a speed camera 
1. Select the Main Menu button to open the Main Menu. 
  
						

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2. Select Report Speed Camera. 
 
You see a message thanking you for adding the camera. 
Tip: If you make a mistake when reporting a camera, select Cancel in the message. 
The speed camera is saved on your GO automatically and also sent to other users.  
Confirm or remove a mobile speed camera 
You can confirm the presence of a mobile speed camera or remove a mobile speed camera if it is no 
longer present. 
Just after you pass a mobile speed camera, in the route bar you are asked if the camera was still 
there. 
 Select Yes if the mobile speed camera is still there. 
 Select No if the mobile speed camera has been removed. 
Your selection is sent to TomTom. We collect reports from many users to determine if the camera 
warning should be kept or removed.  
Updating locations for cameras and hazards 
The locations of speed cameras can change frequently. New cameras can also appear without 
warning and the locations for other hazards, such as accident blackspots, may also change. 
When connected to TomTom services, your TomTom GO receives all camera updates for fixed and 
mobile camera locations in real time. You do not need to do anything to receive updates – they are 
sent to your GO automatically.  
						

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About danger zones and risk zones 
The Danger Zones service warns you about danger zones and risk zones on your route when you are 
in France. 
Since 3rd January 2012, it has been illegal to receive warnings about the position of fixed or mobile 
speed cameras when you are driving in France. To be compliant with this change in French law, 
speed camera locations are no longer reported but instead areas of danger are indicated as danger 
zones and risk zones. 
Important: Outside of France, you receive warnings about speed cameras. Inside France, you 
receive warnings about danger zones and risk zones. When you cross the border, the type of warning 
you receive changes. 
A danger zone is a zone specified by French law. A risk zone is a temporary danger zone reported by 
users. The Danger Zones service warns you about both danger zones and risk zones in the same way. 
Danger zones and risk zones may or may not contain one or more speed cameras or a range of other 
driving hazards: 
 Specific locations are not available and a danger zone icon is shown instead as you approach the 
zone. 
 The minimum length of the zone depends on the road type and is 300 m for roads in built-up 
areas, 2000 m (2 km) for secondary roads and 4000 m (4 km) for motorways. 
 The location of one or more speed cameras, if any, can be at any point within the zone. 
 If two danger zones are close to each other, the warnings can be merged into a single longer 
zone. 
Information about the location of zones is continually updated by TomTom and other users and 
frequently sent to your GO so that you always have the latest information. You can also contribute 
by reporting new risk zone locations. 
To get TomTom services on your GO, you must be connected to TomTom services and logged in to a 
TomTom account. 
Note: You cannot remove a danger zone or a risk zone. 
Note: TomTom services are not available on all GO devices. 
Note: Some TomTom services might not be available in your current location. 
 
Crossing into another area or country 
When you drive into an area or country that does not permit speed camera warnings, your GO 
switches the speed cameras service off. You will not receive speed cameras warnings in those areas 
or countries. 
Some areas or countries permit limited speed camera warnings, for example only warnings for fixed 
cameras, or warnings for risk zones. Your GO automatically switches to give limited warnings when 
you cross into those areas or countries.  
Danger zone and risk zone warnings 
Warnings are given 10 seconds before you reach a danger zone or risk zone. You are warned in 
several ways: 
Danger Zones  
						

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 A symbol is shown in the route bar and on your route on the map. 
 Your distance to the start of the zone is shown in the route bar.  
 You hear a warning sound as you get near the start of the zone. 
 While you are approaching a zone or driving in a zone, your speed is monitored. If you drive 
more than 5 km/h or 3 mph over the speed limit the route bar turns red. If you drive less than 5 
km/h or 3 mph over the speed limit the route bar turns orange. 
 While you are driving in a zone your distance to the end of the zone is shown in the route bar. 
Warning sounds are played for these types of zones: 
Symbol shown on 
map 
Symbol shown in 
route bar 
Description 
   
Danger zone - this type of warning is only given in 
France. 
You are warned at the start and end of the danger 
zone. 
   
Risk zone - this type of warning is only given in 
France. 
You are warned at the start and end of the risk 
zone. 
You can change the way you are warned about danger and risk zones.  
Changing the way you are warned 
To change the way you are warned about danger zones, select the Sounds and Warnings button in 
the Settings menu. 
 
You can change settings for whether you want to be warned or not. 
For example, to change how you are warned when you approach a danger zone, do the following: 
1. Select Sounds & Warnings in the Settings Menu. 
2. Select Hazards. 
3. Select Danger zones. 
4. Select one of the following warning options: 
 Always. 
 Only when speeding. 
 Never. 
5. Select the back button. 
Tip: To turn off all audible warnings, select Settings, followed by Sounds & Warnings and then 
switch off Warning sounds. 
 
Reporting a risk zone 
If you pass a new temporary risk zone that you were not warned about, you can report it instantly. 
Note: To report a risk zone, you must be connected to TomTom services and logged in to your 
TomTom account.  
						

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If a new temporary risk zone is reported directly before or after an existing risk or danger zone, 
then the new zone is added to the existing zone. 
If enough Danger Zones users report a new risk zone, that zone may become a danger zone and be 
available for all subscribers. 
You can report a risk zone in two ways: 
Using the quick menu to report a risk zone 
1. Select the current location symbol or the speed panel in the guidance view. 
2. Select Report Risk Zone from the pop-up menu. 
You see a message thanking you for adding the risk zone. 
Tip: If you make a mistake when reporting a risk zone, select Cancel in the message. 
The risk zone is saved on your GO automatically and also sent to other users. A reported risk zone 
stays on your device for three hours. 
 
Using the Main Menu to report a risk zone 
1. Select the Main Menu button to open the Main Menu. 
 
2. Select Report Risk Zone. 
 
You see a message thanking you for adding the risk zone. 
Tip: If you make a mistake when reporting a risk zone, select Cancel in the message. 
The reported risk zone is shown on your map and also sent to other users. A reported risk zone stays 
active for three hours.  
Updating locations for danger zones and risk zones 
The locations of danger zones and risk zones can change frequently. New zones can also appear 
without warning. 
Your TomTom GO receives all zone updates in real time. You do not need to do anything to receive 
updates – they are sent to your GO automatically.