IBM Thinkpad A30 A30p A31 A31p Dock Manual
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Indicator Meaning 3Standby statusGreen:The computer is in standby mode. Blinking green: The computer is entering standby mode or hibernation mode, or is resuming normal operation. 4Power onGreen:The computer is on and ready to use. This indicator stays lit whenever the computer is on and is not in standby mode. 5Scroll lockGreen:Scroll Lock mode is enabled. The Arrow keys can be used as screen-scroll function keys. The cursor cannot be moved with the Arrow keys. Not all application programs support this function. To enable or disable Scroll Lock mode, press the ScrLk key. 6Caps lockGreen:Caps Lock mode is enabled. To enable or disable Caps Lock mode, press the Caps Lock key. 7Num lockGreen:The numeric keypad on the keyboard is enabled. To enable or disable the keypad, press and hold the Shift key, and press the NumLk (ScrLk) key. 8Drive in useGreen:Data is being read from or written to the hard-disk drive, the diskette drive, or the drive in the Ultrabay device. When this indicator is on, do not put the computer into standby mode or turn off the computer. Note:Do not move the system while the Green drive in use light is on. Sudden physical shock could cause drive errors. 9Ultrabay statusGreen:An Ultrabay device is installed and in use. Blinking green: An Ultrabay device is in the process of being detached. Turn off:An Ultrabay device is ready to be attached or detached. Note:If you are using Windows 2000, the Ultrabay status indicator does not blink while an Ultrabay device is being detached. Instead, a message box pops up when the process is completed; then the indicator turns off.Product overview ThinkPad A30, A30p, A31, A31p47
FRU Tests The following table shows the test for each FRU. FRU Applicable test System board 1.Diagnostics --> CPU/Coprocessor 2.Diagnostics --> Systemboard PowerDiagnostics --> Other Devices --> IBM AC Adapter, IBM Battery 1 (IBM Battery 2) LCD unit 1.Diagnostics --> Video Adapter 2.Interactive Tests --> Video Modem 1. Make sure the modem is set up correctly. 2. Replace the modem jack and the modem card in turn, and run the following test in Diagnostics --> Communication: a. Lucent Modem (M2) Loopback b. Lucent Modem (M2) Dialtone/DTM c. Lucent Soft Modem Loopback d. Lucent Soft Modem Dialtone e. Intel Modem Register (A30/A30p only) f. Intel Modem Loopback/DTMF (A30/A30p only) g. Intel SP Modem Register h. Intel SP Modem Loopback/DTMF i. 3Com MiniPCI Modem Test (A30/A30p only) j. 3Com MiniPCI Dialtone Test (A30/A30p only) Audio 1.Interactive Tests --> Internal Speaker 2.Diagnostics --> Other Devices --> Crystal SoundFusion ™Test(A30/A30p only) 3.Diagnostics --> Other Devices --> Analog Devices AC97 CODEC Test(A31/A31p only) SpeakerInteractive Tests --> Internal Speaker PC Card slotsDiagnostics --> Systemboard --> PCMCIA, PCMCIA External Loop Keyboard 1.Diagnostics --> Systemboard --> Keyboard 2.Interactive Tests --> Keyboard Memory 1. If two DIMMs are installed, remove one of them and runDiagnostics --> Memory Test - Quick. 2. If the problem does not recur, return the DIMM to its place, remove the other one, and run the test again. 3. If the test does not detect the error, run Diagnostics --> Memory Test - Full. Diskette drive 1.Diagnostics --> Diskette Drives 2.Interactive Tests --> Diskette Hard-disk driveDiagnostics --> Fixed Disks (continued) Product overview 48MT 2652/2653/2654
FRU Applicable test TrackPoint or pointing deviceIf the TrackPoint does not work, check the configuration in the ThinkPad Configuration program. If the TrackPoint is disabled, select Enableto enable it. After you use the TrackPoint, the pointer may drift on the screen for a short time. This drift can occur when a slight, steady pressure is applied to the TrackPoint pointer. This symptom is not a hardware problem. If the pointer stops after a short time, no service action is necessary. If enabling the TrackPoint does not correct the problem, continue with the following : vInteractive Tests --> Mouse CD-ROM or DVD drive1.Diagnostics --> Other Devices --> CD-ROM/DVD 2.Interactive Tests --> CD-ROM/DVD Test Fan 1. Turn on the computer and check the air turbulence at the louver near the power switch. 2. RunDiagnostics --> Other Devices --> IBM Fan. Fn key combinations The following table shows the function of each combination of Fn with a function key. The Fn key works independently from the operating system. Key combinationDescription Fn+F1 Reserved. Fn+F2 Reserved. Fn+F3 Turn off the LCD display, leaving the screen blank. To turn the LCD display on again, press any key or the TrackPoint stick. Fn+F4 Turn standby mode on. To return to normal operation, press the Fn key independently, without pressing a function key. Notes: 1. This mode is calledsuspend modein Windows 95 and Windows NT. 2. In Windows 2000, this combination of buttons functions as a sleep button. The customer can change the settings so that pressing it puts the computer into hibernation mode or even shuts the computer down. (continued) Product overview ThinkPad A30, A30p, A31, A31p49
Key combinationDescription Fn+F5 Reserved. Fn+F6 Reserved. Fn+F7 Switch between the LCD and an external monitor (CRT). If an external monitor is attached, computer output is displayed in the following three patterns by turns: vExternal monitor vLCD + External monitor vLCD Fn+F8 Turn screen expansion on or off. (There is no symbol on the key.) Note:This function is not supported in Windows 2000. Fn+F9 Reserved. Fn+F10 Reserved. Fn+F11 Reserved. Fn+F12 Turn hibernation mode on. To return to normal operation, press the power button for less than four seconds. Note:To use Fn+F12 for hibernation in Windows 2000, IBM PM device driver must have installed on the computer. Fn+PgUp Turn the ThinkLight on or off. Fn+Home The LCD becomes brighter. Fn+End The LCD becomes less bright. Fn+Spacebar Magnify desktop and maximize application windows. Note:To use Fn+Space (Fullscreen Magnifier), On Screen Display must be installed. Product overview 50MT 2652/2653/2654
Symptom-to-FRU index The symptom-to-FRU index in this section lists symptoms and errors and their possible causes. The most likely cause is listed first, in boldface type. Note:Do the FRU replacement or other actions in the sequence shown in the column headed“FRU or action, in sequence.”If replacing a FRU does not solve the problem, put the original part back in the computer. Do not replace a nondefective FRU. This index can also help you determine, during regular servicing, what FRUs are likely to need to be replaced next. A numeric error is displayed for each error detected in POST or system operation. In the displays,ncan be any number. If no numeric code is displayed, check the narrative descriptions of symptoms. If the symptom is not described there, go to“Intermittent problems”on page 57. NoteFor an IBM device not supported by diagnostic codes in the ThinkPad notebook computers, see the manual for that device. Numeric error codes Symptom or error FRU or action, in sequence 0175 Bad CRC1, stop POST task—The EEPROM checksum is not correct.System board. 0176 System Security—The system has been tampered with.1.Run IBM BIOS Setup Utility, and then save current setting by pressing F10. 2. System board. 0187 EAIA data access error—The access to EEPROM is failed.System board. 0188 Invalid RFID serialization information area or bad CRC2—The EEPROM checksum is not correct.System board. Symptom-to-FRU index ThinkPad A30, A30p, A31, A31p51
Symptom or error FRU or action, in sequence 0189 Invalid RFID configuration information area—The EEPROM checksum is not correct.System board. 0190 Critical low-battery error1.Charge the battery pack. 2. Battery pack. 0191 System Security—Invalid Remote Change requested.1.Run IBM BIOS Setup Utility, and then save current setting by pressing F10. 2. System board. 0192 System Security—IBM Embedded Security hardware tamper detected.System board. 0195 Security hardware tamper detected1.Enter IBM BIOS Setup Utility by entering supervisor password, and select“Config”-->“IBM Security Chip”-->“Clear IBM Security Chip”to clear this error. 2. Security chip. 3. System board. 0196 Security hardware removed1.Enter IBM BIOS Setup Utility by entering supervisor password, and select“Config”-->“IBM Security Chip”-->“Clear IBM Security Chip”to clear this error. 2. Security chip. 3. System board. 0197 Invalid remote change requested.The remote configuration for the security chip has failed. Confirm the operation and try again. 0199 System Security—IBM Security password retry count exceeded.1.Run IBM BIOS Setup Utility, and then save current setting by pressing F10. 2. System board. 01C8 More than one modem devices are found. Remove one of them. Press to continue.1.Remove either a Mini PCI modem card or an modem daughter card; or press Esc to ignore the warning message. 2. System board. Symptom-to-FRU index 52MT 2652/2653/2654
Symptom or error FRU or action, in sequence 01C9 More than one Ethernet devices are found. Remove one of them. Press to continue.1.Remove either a Mini PCI Ethernet card or an Ethernet daughter card; or press Esc to ignore the warning message. 2. System board. 0200 Hard disk error—The hard disk is not working.1.Reseat the hard-disk drive. 2. Load Setup Defaults in IBM BIOS Setup Utility. 3. Hard-disk drive. 4. System board. 021x Keyboard errorRun interactive tests of the keyboard and the auxiliary input device. 0220 Monitor type error—Monitor type does not match the one specified in CMOS.Load Setup Defaults in IBM BIOS Setup Utility. 0230 Shadow RAM error—Shadow RAM fails at offset nnnn.System board. 0231 System RAM error—System RAM fails at offset nnnn.1.DIMM. 2. System board. 0232 Extended RAM error—Extended RAM fails at offset nnnn.1.DIMM. 2. System board. 0250 System battery error—System battery is dead.Replace the backup battery and run IBM BIOS Setup Utility to reset the time and date. 0251 System CMOS checksum bad—Default configuration used.Replace the backup battery and run IBM BIOS Setup Utility to reset the time and date. 0252 Password checksum bad—The password is cleared.Reset the password by running IBM BIOS Setup Utility. 0260 System timer error1.Replace the backup battery and run IBM BIOS Setup Utility to reset the time and date. 2. System board. 0270 Real time clock error1.Replace the backup battery and run IBM BIOS Setup Utility to reset the time and date. 2. System board. 0271 Date and time error—Neither the date nor the time is set in the computer.Run IBM BIOS Setup Utility to reset the time and date. Symptom-to-FRU index ThinkPad A30, A30p, A31, A31p53
Symptom or error FRU or action, in sequence 02B2 Incorrect drive A type1.Diskette drive. 2. External FDD cable. 3. I/O card. 02F4 EISA CMOS not writable1.Load Setup Defaults in IBM BIOS Setup Utility. 2. Replace the backup battery. 3. System board. 02F5 DMA test failed1.DIMM. 2. System board. 02F6 Software NMI failed1.DIMM. 2. System board. 02F7 Fail-safe timer NMI failed1.DIMM. 2. System board. Error messages Symptom or error FRU or action, in sequence Device address conflict. 1.Load“Setup Defaults”in IBM BIOS Setup Utility. 2. Backup battery. 3. System board. Allocation error for device. 1.Load“Setup Defaults”in IBM BIOS Setup Utility. 2. Backup battery. 3. System board. Failing bits: nnnn. 1.DIMM. 2. System board. Invalid system configuration data.1.DIMM. 2. System board. I/O device IRQ conflict. 1.Load“Setup Defaults”in IBM BIOS Setup Utility. 2. Backup battery. 3. System board. Operating system not found. 1. Check that the operating system has no failure and is installed correctly. 2.Enter IBM BIOS Setup Utility and see whether the hard-disk drive and the diskette drive are properly identified. 3. Reseat the hard-disk drive. 4. Reinstall the operating system. 5. Diskette drive. 6. Hard-disk drive. 7. System board. Symptom-to-FRU index 54MT 2652/2653/2654
Symptom or error FRU or action, in sequence Hibernation error. 1.Restore the system configuration to what it was before the computer entered hibernation mode. 2. If memory size has been changed, re-create the hibernation file. Fan error.Fan. Thermal sensing error.System board. Beep symptoms Symptom or error FRU or action, in sequence One beep and a blank, unreadable, or flashing LCD.1.Reseat the LCD connector. 2. LCD assembly. 3. External CRT. 4. System board. One long and two short beeps, and a blank or unreadable LCD.1.System board. 2. LCD assembly. 3. DIMM. Two short beeps with error codes.POST error. See“Numeric error codes”on page 51. Two short beeps and a blank screen.1.System board. 2. DIMM. Three short beeps, pause, three more short beeps, and one short beep.1.DIMM. 2. System board One short beep, pause, three short beeps, pause, three more short beeps, and one short beep. Only cursor appears.Reinstall operating system. Four cycles of four short beeps and a blank screen.System board(IBM security chip) Five short beeps and a blank screen.System boardSymptom-to-FRU index ThinkPad A30, A30p, A31, A31p55
LCD-related symptoms ImportantThe TFT LCD for the notebook computer contains many thin-film transistors (TFTs). A small number of dots that are missing, discolored, or always lighted is characteristic of TFT LCD technology, but excessive pixel problems can cause viewing concerns. The LCD should be replaced if the number of missing, discolored, or lighted dots in any background is: vXGA:8 or more bright dots, 8 or more dark dots, or a total of 9 or more bright and dark dots. vSXGA+:11 or more bright dots, 13 or more dark dots, or a total of 16 or more bright and dark dots. vUXGA:11 or more bright dots, 16 or more dark dots, or a total of 16 or more bright and dark dots. Note:A bright dot means a pixel is always on (white or color.) A dark dot means a pixel is always off (black color.) Symptom or error FRU or action, in sequence No beep, power-on indicator on, and a blank LCD during POST.System board. vLCD backlight not working. vLCD too dark. vLCD brightness cannot be adjusted. vLCD contrast cannot be adjusted.1.Reseat the LCD connectors. 2. LCD assembly. 3. System board. vLCD screen unreadable. vCharacters missing pixels. vScreen abnormal. vWrong color displayed.1.See important note for “LCD-related symptoms.” 2. Reseat all LCD connectors. 3. LCD assembly. 4. System board. Horizontal or vertical lines displayed on LCD.LCD assembly. Symptom-to-FRU index 56MT 2652/2653/2654