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ThermovisionFLIR DSeries Installation and Operation Manual

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2.7 Thermal Imaging Overview
When power is applied to the D-Series C camera, a FLIR splash 
screen is displayed for less than two seconds, and then the camera 
outputs the live video image. No operator action or intervention is 
required and no configuration of the camera is necessary. 
The thermal camera makes an image based on temperature 
differences. In the thermal image, by default the hottest item in the 
scene appears as white...

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They are perfect for a wide variety of applications including transportation, maritime, security, fire 
fighting, and medical applications. The cameras often provide improved daytime viewing in 
environments where traditional video camera performance suffers, such as in shadows or backlit 
scenes.
The D-Series C camera is a state-of-the-art thermal imaging system that will provide excellent night 
visibility and situational...

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2Basic Operation and Configuration
2.8 Troubleshooting Tips
If you need help during the installation process, contact your local FLIR representative or, call 877-
773-3547 inside the US. FLIR Systems, Inc. offers a comprehensive selection of training courses to 
help you to get the best performance and value from your thermal imaging camera. Find out more at 
the FLIR training web page: 
http://www.flir.com/training.
2.8.1Image freezes momentarily
By design, the camera...

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2.8.4 Unable To Communicate Over Ethernet
First check to ensure the physical connections are intact and that the camera is powered on and 
providing analog video to the monitor. When the camera is turned on, confirm the startup information 
is displayed on the analog monitor after approximately 90 seconds. For example:
S/N: 1234567
IP Addr: 192.168.250.116
PelcoD (Addr:1): 9600 SW
Confirm that the IP address for the PC (for example,...

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2.8.5 Unable to control the camera
If the camera does not respond to commands from FSM (for example, the camera does not zoom 
when the zoom in button is clicked), the camera may not be the “Active” camera, or you may not have 
“control” of the camera. By default FSM will automatically request control of the camera and make it 
active, but if there are multiple cameras and/or multiple FSM clients, it may be necessary to manually 
make...

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2.8.6 General Errors
In the status bar at the bottom of the screen there may be an indication that an error has occurred. 
When you position the cursor over the error icon (exclamation mark), the error will be displayed in a 
temporary pop-up. It is possible to view all the error messages by selecting the Tools tab at the top of 
he screen, and then select the Log button to the left.
2.8.7 Unable to View Video Stream
If the video...

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2.8.8 Noisy image
A noisy image is usually attributed to a cable problem (too long or inferior quality) or the cable is 
picking up electromagnetic interference (EMI) from another device. Although coax cable has built-in 
losses, the longer the cable is (or the smaller the wire gauge/thickness), the more severe the losses 
become; and the higher the signal frequency, the more pronounced the losses. Unfortunately this is 
one of the...

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2.9 Setting the IP address on a Windows PC
To set the computer IP address in Windows, first connect the PC to a switch, or connect it to the 
camera and ensure the camera has power. 
Step 1 With the PC or laptop connected to the switch (or if back-to-back with the camera, with the 
camera powered on), open the Control Panel, Network and Sharing Center (a Windows 7 
example is shown). The connection to the camera should show in your...

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Step 3 Select Internet Protocol Version 4 (TCP/IPv4) as shown. Then click Properties.
Step 4 Select Use the following IP address, then enter 192.168.250.xxx, where xxx is any 
number between 1-255, other than 116 (the camera default).
Step 5 Set the Subnet mask to 255.255.255.0, then click OK.
Click to select 
Click Properties  

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2Basic Operation and Configuration
427-9030-01-12, version 130 Mar 2014 2-26 
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