Telrad Digital Telrad Avanti 3020, 3015d Set User Guide

							4 Avanti 3020 and Avanti 3015D sets
is active.
Pressing this button when the telephone is idle changes 
the display contrast.
[FLASH]
Depending on system programming, this button is used to 
disconnect or to send Flash Signal to the connected 
remote exchange.
Programmable buttons
The following buttons on your set have already been pro-
grammed to perform specific functions. The System 
Administrator can program these buttons to perform other 
functions. If the function of certain buttons does not match 
those appearing in the figure at the beginning of this Guide, 
consult your System Administrator.
NOTE
With the default configuration, the following fea-
tures are programmed on the four buttons above 
the dialpad: [MSG]
, [DND]
, [MUTE] 
and [SPKR]
.
[MSG]
This button is used to send messages to other extensions 
and to reply to messages left at your extension.
[DND]
This button activates and deactivates Do Not Disturb.
[MUTE]
This button disables and enables your telephone micro-
phone.
[SPKR]
For handsfree operation, press [SPKR] 
instead of lifting or 
replacing the handset.
Whenever this guide instructs you to lift or replace the 
handset, you may press [SPKR]
 instead.
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							Avanti 3020 and Avanti 3015D sets 5
DN buttons 
DN buttons are buttons associated with specific Directory 
Numbers.
The first DN button is your Primary DN button, which has 
the same number as your extension. The Primary DN but-
ton is used for making and receiving most of your calls.
Whenever you pick up the handset, your Primary DN but-
ton, or - if it is not available - another DN button lights 
green.
If no DN buttons are available, no DN button lights, you do 
not receive dial tone, and you cannot place or answer calls. 
DN buttons may be programmed in three different modes:
•ringing mode
 - the telephone rings and the DN button 
flashes green when a call is received.
•flashing mode
 - the DN button flashes green when a 
call is received, but there is no ringing.
•delayed ringing mode
 - a call rings first at another set 
or group of sets, for a programmed length of time, 
before beginning to ring at your set.
NOTES
Not all telephone sets are programmed with DN 
buttons. The instructions in this manual often con-
tain references to DN indicators and displays of DN 
numbers. Disregard them if your telephone set is 
not programmed with DN buttons.
Many of the instructions offer several options, 
among them pressing a DN button. If your tele-
phone set is not programmed with DN buttons, 
choose another option.
Some of the features operate slightly differently on 
a telephone set that is not programmed with DN 
buttons. These differences are pointed out in a 
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							6 Avanti 3020 and Avanti 3015D sets
NOTE for each applicable feature. Consult your 
System Administrator for further details about the 
programming of your telephone set.
Outside line buttons
One or more of the buttons on your telephone may be 
associated with either specific lines or outside line groups. 
To access a line for dialing outside the system, press an 
outside line button.
Floating buttons
Calls on outside lines for which no button has been 
defined, may be associated with a button just for the dura-
tion of the call. These buttons are called “floating” buttons.
NOTE
Some of the access codes in your system may be 
different from those indicated here. If so, see your 
System Administrator for the correct codes.
SWITCHING FROM HANDSET TO HANDSFREE 
OPERATION
During a call conducted via the handset:
1. Press [SPKR]
.
2. Replace the handset and talk via the telephone set 
microphone.
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							Avanti 3020 and Avanti 3015D sets 7
DISTINCTIVE RINGING
You can program telephone sets located close to each 
other with distinctive rings, to enable you to identify which 
telephone is ringing. Nine different rings are available.
To change the ring for your telephone set
1. Press [*]
 and [#]
 simultaneously.
2. Press one of the dialpad buttons ([1] - [9]
).
When you hear the ring that you want:
3. Press [#]
.
4. Lift and replace the handset.
Your telephone set re-initializes and all telephone rings 
(internal, external, recall, etc.) sound with the distinctive 
ring selected.
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							8 Avanti 3020 and Avanti 3015D sets
MUTE
If you want to talk to someone in your office during a call, 
without the connected party hearing, you can disable the 
handset or telephone set microphone.
To enable or disable the microphone (MUTE)
• Press [MUTE]
 during a conversation.
To enable or disable 
the handset microphone (HANDSET MUTE)
During a handset call:
• Press [HS MUTE] 
 (if programmed).
NOTE
If your set is Single Audio Path (SAP), pressing 
[MUTE] 
deactivates both microphones. 
ALLOWING OTHER PEOPLE TO HEAR 
YOUR CONVERSATION (SPEAKER MONITOR)
While you are speaking through the handset, the conversa-
tion can be directed through your telephone speaker, so 
that people in your vicinity can hear the other end of the 
conversation.
1. Press [FEATURE]
.
2. Press [SPKR]
.
The [SPKR]
 button indicator turns on.
Both you and the other party are heard via the speaker.
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							Avanti 3020 and Avanti 3015D sets 9
HOT DIALPAD
The hot dialpad enables you to dial and activate features 
without lifting the handset or pressing [SPKR]
 first.
NOTE
The instructions in this guide assume that you 
have hot dialpad capability.
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							10 Avanti 3020 and Avanti 3015D sets
INTERNAL CALLS
To place a non-ringing call
• Dial the extension number.
To place a ringing call
1. Dial tone access code [1]
.
2. Dial the extension number.
If the extension you called is busy 
(CALLBACK)
When you dial an extension and hear busy tone, you can 
activate the Callback feature:
1. On the Avanti 3020, press 
{CALL BACK}.
On the Avanti 3015D, press 
{CLLBCK}.
When the called extension becomes available, your tele-
phone rings. Then:
2. Press [SPKR]
 or lift the handset.
You hear the called extension ringing.
To cancel Callback
• On the Avanti 3020, press 
{CNCL CBACK}.
On the Avanti 3015D, press 
{CL CBK}.
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							Avanti 3020 and Avanti 3015D sets 11
BARGE INTO A CONVERSATION 
Depending on system programming you may be able to 
break into another conversation.When you dial an exten-
sion and hear busy tone:
• On the Avanti 3020, press 
{BARGE IN}.
On the Avanti 3015D, press 
{BRG IN}.
A warning tone is heard by all parties, depending on 
system programming.
PAGE CALLS
You can make announcements through an external page 
unit, or through the speakers of all DIGITAL telephones in a 
page zone.
1. Press [FEATURE]
.
2. Dial the PAGE zone access code ([4][1] - [4][8]
).
After the double tone burst:
3. Make your announcement.
To speak directly with a page initiator 
(MEET ME PAGE)
You can call a page initiator during a page call:
1. Lift the handset.
2. Press [FEATURE]
.
3. Dial the MEET ME PAGE access code ([6][6]
).
4. Dial the PAGE zone access code.
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							12 Avanti 3020 and Avanti 3015D sets
ANSWERING CALLS
When you receive a call an indicator flashes green on a 
telephone set that is programmed with DN buttons. 
For internal calls the top line of the display shows the name 
of the caller and their extension number. 
For external calls the display shows the trunk name and 
number. You usually also hear a ring, unless your set has 
been programmed not to ring.
NOTE
On outside line calls:
Telrads DIGITAL systems support Caller Name 
and Caller Identification display.
If you have a [TIME]
 button, pressing it may dis-
play additional relevant information.
To answer a ringing or flashing call
• Pick up the handset
or
• Press the button that is flashing green.
After you answer the call the indicator of the DN or pri-
vate trunk line lights steady green. 
To answer an intercom call
To answer an intercom call coming through your telephone 
speaker:
• Talk through the microphone.
If you prefer, you may lift the handset instead.
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							Avanti 3020 and Avanti 3015D sets 13
CALL WAITING
You may hear either a ring or a beep, indicating a second 
call, while already engaged in a conversation. You can 
answer the call without disconnecting the first call.
To answer a second call 
1. Press [HOLD]
;
The first call is put on hold. The indicator for that line 
flashes green. 
2. Press the DN or outside line button that is flashing 
green; you receive the second call.
To return to the first call
1. Press [HOLD]
;
2. Press the flashing DN button.
NOTE
If your telephone does not have DN buttons, you 
cannot put an internal call on hold. This means that 
you cannot answer another arriving internal call 
without disconnecting the first internal call. In this 
case, you must hang up first. You can then answer 
the second call when it rings.
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