Telrad Digital Executive Set With Extended Display User Guide R6

							16 Executive set with expanded display
CIRCUMVENT EXTENSION RESTRICTIONS
(TRAVELING CLASS OF SERVICE)
You can dial an outside number from a toll-restricted tele-
phone by temporarily assigning it your own extensions 
Class of Service (COS) or a system-wide (Global) COS 
accessible only to privileged users.
1. Press 
[TC] (if defined) or dial the Travel COS (Class of 
Service) access code.
The display shows 
ENTER NO:
2. Dial your extension number - to apply your extensions 
COS,
or
Press
 [*] for a Global COS. 
The display shows 
ENTER CODE:
3. Dial your ECC authorization code or a Global COS 
code.
The
 [TC] indicator (if defined) lights.
The Travel COS feature is active for a predefined 
period.
4. Access an outside line and place a call.
TO OBTAIN SPECIAL SERVICES VIA LINES DEFINED 
AS BEHIND AN EXCHANGE (CENTREX OR PBX)
You may be able to access special services provided by a 
Centrex or PBX exchange.
To access the services while connected 
to the outside line
•Press
 {FLASH-SIG}. 
						

							Executive set with expanded display 17
HOLD
There are two types of hold:
• Exclusive hold: the call can be retrieved only from your 
extension.
• Inclusive hold: the call can also be retrieved by other 
stations with a button for that DN.
You cannot transfer a call that is on hold.
When you place a call on hold, you automatically receive 
dial tone and can make a page call or dial to another exten-
sion. If you do not receive dial tone this means no DN is 
available.
To place a call on exclusive hold
•Press
 [HOLD] once.
The indicator flashes green on your station and lights 
steady red on other stations with a button for that line.
To place a call on inclusive hold
•Press
 [HOLD] twice.
The LED flashes green on all stations that have a but-
ton for that line.
Depending on the programming of your extension, the first 
press of hold may activate Inclusive hold, and the second 
press, Exclusive hold. See your System Administrator.
To pick up a call from hold
• Press the appropriate
 {HOLD} softkey.
or
• Press 
[PICK UP] and
 [HOLD]. 
						

							18 Executive set with expanded display
TRANSFERRING CALLS
You can transfer a call to another extension:
1. Press
 [XFR].
The arrow on the display changes to the 
{XFER} soft-
key.
2. Dial the extension number.
3. Announce the call when the other party answers and 
then hang-up.
T
o retrieve a transferred call
If you have not yet hung up and the other party has not yet 
answered the transferred call, you may retrieve the trans-
ferred call:
• Press the line button associated with the call, 
or
1. Press 
[PICK UP].
2. Press 
[HOLD]. 
						

							Executive set with expanded display 19
CONFERENCE CALLS
A total of eight parties, any of which may be on outside 
lines, can participate in a conference.
TO ESTABLISH A CONFERENCE
1. Make the first call.
2. Press 
{CONFERENCE}.
3. Make the next call.
      After the call is answered:
4. Press
 {JOIN} to complete the three-way conference.
While in a conference, the display shows 
SPLT, the line, 
and the name or number of the parties to the confer-
ence.
TO ADD ANOTHER PARTY 
TO THE CONFERENCE
1. Press 
[CNF].
2. Make the next call.
3. Press
 [CNF] again.
TO CONSULT PRIVATELY WITH A CONFERENCE 
MEMBER
• Press the {SPLT} softkey of the required party.
To return to the conference call
•Press
 {JOIN}.
You are connected with all conference members.
TO EXIT A CONFERENCE
•Press {CONF EXIT} or hang up.
The remaining parties are still connected as long as 
there is a system extension in the conference. 
						

							20 Executive set with expanded display
PICKUP
You can answer a call that is ringing or on hold at another 
extension, without leaving your desk.
To pick up a call at another extension
1. Press
 [PICK UP].
2. Dial the number of the extension at which the call is 
ringing or on hold.
To pick up a call ringing in your pickup group
• Press a MEMORY button programmed with GROUP 
PICK UP.
or
1. Press 
[PICK UP].
2. Press 
{ALL}.
See Abbreviated Dialing for instructions on how to pro-
gram MEMORY buttons. 
						

							Executive set with expanded display 21
MESSAGES
If after dialing an extension, there is no answer or you hear 
busy tone, you can send a basic message or a message 
from a predefined list, which appears on the display of the 
extension you called.
When you send a basic message, display telephones show 

CALL followed by your extension name or number (e.g. 

CALL STEVE).
When you send a predefined message, display telephones 
show the text of the message, followed by your extension 
name or number e.g. (
GONE OUT STEVE).
SENDING MESSAGES
To send a basic message
After dialing an extension:
1. Press
 {MESSAGE}.
2. Hang up.
The message is sent.
To select and send a predefined message
You can select a message from a predefined list (see a list 
of system messages at the end of this guide).
After dialing an internal number:
1. Press
 {MESSAGE}.
The first five of the available messages are displayed.
To view more messages
1. Press
 
{NXT SCREEN}. 
						

							22 Executive set with expanded display
To select a message
2. Press the softkey adjacent to the desired message.
If the message includes asterisks (*), you may edit the 
message using the dialpad. Enter digits on the dialpad; 
they appear on the screen in place of the asterisks.
To send the message to the called extension
3. Press 
{SEND MSG}.
To send a message with confirmation
When you dial a display telephone and hear busy tone, you 
can send a message which appears on the display of the 
called extension.
1. Select a message, as explained above.
2. Press 
{SEND MSG}.

WAIT.., followed by the message text, appears on 
your display. You see either 
MSG ACCEPTED or 

MSG REJECTED. Rejected messages enter the 
called extensions memory.
3. Hang up.
See also 
To confirm a message, below.
Canceling the message process
You may cancel the message process at any time:
• Press 
[FLASH].
RECEIVING MESSAGES
The system informs you, through the display, of up to six 
messages waiting for you. When messages have been left 
at your extension, your 
[MSG] indicator lights and you hear 
broken dial tone when you lift the handset or press
 
[SPKR].
To read your messages
•Press
 {MESSAGE}.
All your messages are displayed. 
						

							Executive set with expanded display 23
To call the message sender
• Press the softkey to the left of the message.
To delete a message
• Press the softkey to the right of the message you wish 
to delete.
To confirm a message
When you are on a call and a message appears in your 
display:
• Press 
{ACCEPT MSG} to confirm, or {REJECT MSG}.
If you do not confirm the message, when you hang up, 
the message is stored in your telephones memory.
DELETING ALL MESSAGES
To delete all messages left at your telephone
1. Press
 {CANCEL}.
2. Press 
{MESSAGE}.
3. Hang up. 
						

							24 Executive set with expanded display
DO NOT DISTURB (DND)
If you do not want calls to ring at your telephone, tempo-
rarily, you can activate the DND feature.
NOTE
If your telephone set is not programmed with DN 
buttons, the DND indication is slightly different. 
If the
 [DND] button flashes red, this indicates that 
your station is programmed for Call forward. You 
can deactivate Call forward by pressing the flash-
ing 
[DND] button.
To place your telephone in do not disturb mode
•Press
 [DND].
The DND indicator lights steady red and no calls ring at 
your telephone. Internal callers hear busy tone and see 
your DND message, if programmed. If your station is 
programmed for DND call forwarding or for Call for-
ward, calls are forwarded. 
To cancel DND mode
•Press
 [DND].
The DND indicator goes off and calls ring at your sta-
tion.
DND MESSAGES
You can select a predefined message that appears on the 
display of telephones that call your extension, while it is in 
DND mode. You can also ask the System Administrator to 
program additional messages. 
						

							Executive set with expanded display 25
To program a DND message
1. Press
 {PROGRAM}.
2. Press 
{DND MSG}.
The first five of the available messages are displayed 
(see the DND Messages table, at the end of this guide 
for a complete list of available messages).
To view more DND messages
•Press
 {NXT SCREEN}.
To select a DND message
1. Press the softkey adjacent to the desired message.
If the message includes asterisks (*), you can edit the 
message by pressing the desired digits on the dialpad. 
The numbers you dial appear in the message, in place 
of the asterisks.
2. Press
 {SAVE}.
or
Enter the number of the desired message.
3. Hang up.
To cancel your DND message
1. Press
 {CANCEL}.
2. Press 
{PROGRAM}.
3. Press 
{DND MSG}.
4. Hang up.