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Telrad Digital Executive Set With Extended Display User Guide R6
Telrad Digital Executive Set With Extended Display User Guide R6
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6 Executive set with expanded display DN buttons may be programmed in three different modes: • ringing mode - the telephone rings and the DN button flashes green when a call is received. • flashing mode - the DN button flashes green when a call is received, but there is no ringing. • delayed ringing mode - a call rings first at another sta- tion or group of stations, for a programmed length of time, before beginning to ring at your station. Outside line buttons One or more of the buttons on your telephone may be associated with either specific lines or outside line groups. To access a line for dialing outside the system, press an outside line button. Floating buttons Calls on outside lines for which no button has been defined, may be associated with a button just for the dura- tion of the call. These buttons are called floating buttons. NOTE Some of the codes in your system may be different from those indicated here. If so, see your System Administrator for the correct codes. TO SWITCH FROM HANDSET TO HANDSFREE During a call conducted via the handset: 1. Press [SPKR]. 2. Replace the handset and talk via the telephone set microphone.
Executive set with expanded display 7 DISTINCTIVE RINGING To change the ring for your telephone set 1. Press [ *] and [#] simultaneously. 2. Press one of the dialpad buttons ([1]-[9]). When you hear the ring that you want: 3. Press {SAVE}. 4. Lift and replace the handset. Your telephone set reinitializes and all telephone rings (internal, external, recall, etc.) sound with the distinctive ring selected.
8 Executive set with expanded display MUTE If you want to talk to someone in your office during a call without the connected party hearing, you can disable the handset or telephone set microphone. To enable or disable the microphone (MUTE) •Press [MUTE] during a conversation. To enable or disable the handset microphone (HANDSET MUTE) During a handset call: • Press the HS MUTE button (if programmed). NOTE If your station is Single Audio Path (SAP), pressing [MUTE] deactivates both microphones. ALLOWING OTHER PEOPLE TO HEAR YOUR CONVERSATION (SPEAKER MONITOR) While you are speaking through the handset, the conversa- tion can be directed through your telephone speaker, so that people in your vicinity can hear the other end of the conversation. 1. Press [FEAT]. 2. Press [SPKR]. The [SPKR] button indicator turns on. Both you and the other party are heard via the speaker.
Executive set with expanded display 9 HOT DIALPAD The hot dialpad enables you to dial and activate features without lifting the handset or pressing [SPKR] first. NOTE The instructions in this guide assume that you have hot dialpad capability.
10 Executive set with expanded display INTERNAL CALLS To place a non-ringing call • Dial the extension number. To place a ringing call 1. Dial the Tone code [1]. 2. Dial the extension number. IF THE EXTENSION YOU CALLED IS BUSY (CALLBACK) When you dial an extension and hear busy tone, you can activate the Callback feature: 1. Press {CALL BACK}. 2. Hang up. When the called extension becomes available, your tele- phone rings. Then: 3. Press [SPKR] or lift the handset. You hear the called extension ringing. To cancel Callback • Press {CNCL CBACK}. BARGE INTO A CONVERSATION Depending on system programming, you may be able to break into another conversation. When you dial an extension and hear busy tone: •Press {BARGE IN}. A warning tone is heard by all parties, depending on system programming.
Executive set with expanded display 11 PAGE CALLS You can make announcements through an external page unit, or through the speakers of all DIGITAL telephones in a page zone. 1. Lift the handset. 2. Press [FEAT]. 3. Dial the PAGE zone access code ( [4][1] - [4][8]). After the double tone burst: 4. Make your announcement. To speak directly with a page initiator (MEET ME PAGE) You can call a page initiator during a page call: 1. Lift the handset. 2. Press [FEAT]. 3. Dial the MEET ME PAGE code ( [6][6]). 4. Dial the PAGE zone code.
12 Executive set with expanded display ANSWERING CALLS When you receive a call, an indicator flashes green on a telephone set that is programmed with DN buttons. For internal calls the top line of the display shows the name of the caller and their extension number. For external calls, the display shows the trunk name and number. A softkey also appears for the incoming call, indi- cating to which DN the call is allocated, or which outside line it is on. You usually also hear a ring, unless your sta- tion has been programmed not to ring. NOTE Telrads DIGITAL systems support Caller Name and Caller Identification display. To answer a ringing or flashing call • Pick up the handset or • Press the button that is flashing green. After you answer the call the indicator of the DN or pri- vate trunk line lights steady green. To answer an intercom call To answer an intercom call coming through your telephone speaker: • Talk through the microphone If you prefer, you may lift the handset instead.
Executive set with expanded display 13 CALL WAITING You may hear a beep, indicating a second call, while already engaged in a conversation. A {RING} softkey appears. You can answer the call without disconnecting the first call. To answer a second call 1. Press [HOLD]. The first call is put on hold. The indicator for the DN flashes green. A {HOLD} softkey appears, indicating which line is on hold. The top line of the display shows the extension number of the call that is on hold or the outside line number. 2. Press {RING} - or the other DN button that is flashing green. You receive the second call. To return to the first call 1. Press [HOLD] 2. Press the flashing DN button; or • Press the {HOLD} softkey. NOTE If your telephone does not have DN buttons, you cannot put an internal call on hold. This means that you cannot answer another arriving internal call without disconnecting the first internal call. In this case, you must hang up first. You can then answer the second call when it rings. To answer a second call for which you hear a call waiting tone When you hear a waiting tone, indicating a second call: • Hang up. You receive the second call.
14 Executive set with expanded display OUTSIDE CALLS Outside calls may be placed by accessing an outside line (or group) or by using the Least Cost Routing (LCR) fea- ture. When the instructions tell you to access an outside line, you may: • Press an outside line or outside line group button. • Dial an outside line code or outside line group code. • Dial the LCR code (usually [9]). • Press the LCR button. Depending on system programming, the cost of your call may be displayed briefly at the end of the conversation. To place an outside call 1. Obtain an outside line. 2. Dial the desired number. See also, Abbreviated dialing, below. To redial the last outside number you dialed 1. Obtain an outside line. 2. Press {REDIAL}. To save a frequently dialed outside number ( S AV E / R E P E AT ) After dialing the desired number, but before hanging up: •Press {SAVE}. To dial the number saved 1. Obtain an outside line. 2. Press {REPEAT}.
Executive set with expanded display 15 AUTOMATIC REDIAL If you dial an outside number and hear busy tone, you can have the system dial the number several times, at pre- defined intervals. When you hear busy tone • Press an ARD button. When the called party answers: •Press [SPKR] or lift the handset. If the dialed number rings, or if the system makes the maximum number of dialing attempts, the Automatic redial is deactivated. To temporarily deactivate or reactivate Automatic Redial • Press the ARD button again. NOTE Several Automatic redials may be activated simul- taneously by using more than one ARD button. IF THERE IS NO OUTSIDE LINE AVAILABLE (TRUNK QUEUE) When you try to select an outside line and hear busy tone: 1. Press {TK QUE}. When an outside line becomes available, the system rings your extension. Then: 2. Press [SPKR] or lift the handset. 3. Listen for outside dial tone and dial the desired number. To cancel trunk queue •Press {CNCL TKQUE}.