Starplus Triad Xts Installation Manual

VOIP Maintenance and Troubleshooting 4-29
Chapter 4 - Maintenance and Troubleshooting
Trace Message Description
Field Descriptions:
hhmmss:ms [x] [message-type:origin] messages
1.hhmmss:ms=Timeofevent
†hh= hours
†mm= minutes
†ss=seconds
†ms= milliseconds
2.[x]= Device index (CO) number
3.[message-type:origin]= Type/origin of message
†message-type= Command (CMD, MAKE, DROP, SEND, or ANSWER) or event (EVT )
type
†origin= master processor (MP)-to-peripheral processor (PP) (HDLC), PP-to-MP
(HDLC), or...

4-30 VOIP Maintenance and Troubleshooting
Chapter 4 - Maintenance and Troubleshooting
Table 4-18: H.323 Messages
H.323 Message Descriptions
RV_MAKE_CALL Make a new call with specified IP:Ext
RV_EVT_CALL_STATE_CHANGED Reports changes in call state (dialtone,
proceeding, alerting, etc.)
RV_EVT_CALL_NEW_CHANNEL Reports that there has been a request
to open an incoming channel
RV_EVT_CHANNEL_PARAMETERS Specifies parameters for a new
channel (G.723.1, G.711, G.729, etc.)
RV_EVT_CHANNEL_SET_ADDRESS Specifies...

VOIP Maintenance and Troubleshooting 4-31
Chapter 4 - Maintenance and Troubleshooting
Vo I P Tr o u b l e s h o o t i n g Gu i d e
Table 4-19: Troubleshooting
Symptom Suggestion
The channel lights flash
continuously in sequence…Reseat the VoIP card, then reset the card.
Also check slot assignment in Flash 24.
The VoIP card is not responding or
has abnormal light appearances…Reset the VoIP card. Reset the entire
system if two VoIP card resets do not
resolve the issue. If problem remains after
resets,...

4-32 VOIP Maintenance and Troubleshooting
Chapter 4 - Maintenance and Troubleshooting 

Indexi
Index
A
Add-On Boards 1-10
Analog CO/PBX Line Interface Boards 3-23
B
Backboard Installation 3-4
Basic Rate Interface Board 1-10, 3-35
BRIB 1-10, 3-35
C
Caller ID
Installation 3-67
Clock Chain 3-41
CO Line Card Functions (testing) 4-8
CO/PBX Connections 3-23
D
Dialing Specifications 2-9
DID
Interface Board 3-28, 4-1
DIDB 1-8, 3-28
Digital
Station Visual Signals 2-12
Telephone Interface Board 1-7, 3-56
Dimension and Weight 2-9
DIP Switch Postions (SW3) 3-16
Direct Inward Dial Board 1-8
DSS...

iiIndex
Message Waiting Unit 1-11
MISB 1-6, 3-19
Miscellaneous Board 1-6
Miscellaneous Functions (testing) 4-11
Miscellaneous Interface Unit Installation 3-19
Modem Settings,adjusting 3-52
Modem Unit 1-11, 3-18
MODU 1-11, 3-18
Monitor 4-17
Mounting Rack (Floor Model) 3-11
MSGU 1-11
MSGU or MSGU48 Board Installation 3-52
O
On-Site Equipment 3-4
Optional
Mounting Racks 3-11
Rack (Cabinet Model) 3-12
P
PCB Installation 3-14
PFTU 3-64
PMU 1-11, 3-17
Power
Capacity 3-13
Line Surge Protection 3-10
Supply Unit...

Indexiii
Voice Over the Internet Protocol Card 1-9, 3-36
VOIP 1-9, 3-36
Maintenance and Troubleshooting 4-24
Voltage Selector Switch 3-13
W
Wall Mounting
Digital Telephone 3-65
Electronic Telephone 3-64
Wiring
Battery Back-Up 3-59
Electronic Keyset 3-63
LCOB 3-26
MISB 3-61
MISU 3-21
MPB and SIU RS232C Port 3-60
Power Failure Transfer 3-64
Single Line Telephone 3-63
SLIB 3-49
Station 3-62 

ivIndex