Starplus Triad Xts Installation Manual

Headset Installation3-67
Chapter 3 - System Installation
Headset Installation
TheXTSElectronic/Digital Key Telephones have been designed to operate with industry
standard electret mic compatible modular headset adapters and operator headsets.
To modify an Electronic/Digital Key Telephone to support an external headset:
1. Plug the headset adapter cord into the vacant handset jack on the Key Telephone base.
2. Plug the telephone handset cord into the headset adapter box where indicated by the
headset...

3-68 Caller ID Interface Unit Installation
Chapter 3 - System Installation
Figure 3-44: CTI System Configuration
1480-00 Switch SettingsONOFF
1440-00 Switch SettingsON
OFF
Refer to the 1480 or 7480 Manual to confirm the proper switch settings.
LAN
LAN
LAN
LAN
ServerCTI
Module
CTI
Module
CTI
Module KSU
LAN CO LINES
ICLID
Interface
UnitICLID
Interface
Unit
RS-232RS-232 

4
Maintenance and
Troubleshooting
This chapter is provided as a guideline in isolating and resolving functional problems
that may be encountered as a result of improper use or component failure of theXTS.
Other failures, such as no dial tone from the central office, must also be considered as
an overall troubleshooting procedure. 

» » » » » » »  NOTES   » » » » » » » 

System & Database Check4-3
Chapter 4 - Maintenance and Troubleshooting
System & Database Check
System operation should be verified as per the programmed customer database once all
customer database programming has been completed. A hard copy of the customer database
can be printed from the system and should be kept on-site and up to date for future reference.
TheXTSSystems are highly featured digital switches and as such, feature activation can
sometimes be mistaken for improper operation.
Preliminary...

4-4Telephone Troubleshooting
Chapter 4 - Maintenance and Troubleshooting
Telephone Troubleshooting
This section discusses general functions on a variety of key telephones available for use on the
system. It is assumed that basic troubleshooting skills in the identification and resolution of
basic problems are already possessed (e.g. static/noise heard on conversation, one phone only,
replace worn handset cord).
Keyset Self Test
TheXTScontains a test mode feature that supports off-line testing of digital...

Telephone Troubleshooting4-5
Chapter 4 - Maintenance and Troubleshooting
2. PressthedialpadkeystodisplayanLCDmessagethatindicateswhichdigitwaspressed.
Depressing the H-T-P switch from one position to another displays one the following
words: H_POS, T_POS, or P_POS.
3. Test LEDs independently of the Keys by pressing the flexible LED button.
DSS LED/Button Test
When the DSS test is selected and a DSS test is invoked, ALL DSS units associated with the
keyset are placed in the test mode.
If no DSS unit is...

4-6 Peripheral Cards and Components
Chapter 4 - Maintenance and Troubleshooting
Peripheral Cards and Components
The system can be equipped with various types of peripheral cards and components.
Key Telephones
The multi-line key telephones give both audible and visual indications of specific information
in the telephone system.
Table 4-2: Key Telephones
Problem Possible Solutions
No power to keyset…Verify that keyset is connected to correct
type of station card (digital or electronic).
No Handsfree...

Peripheral Cards and Components 4-7
Chapter 4 - Maintenance and Troubleshooting
Single Line Telephones
The SLIB allows 2500-type Single Line Telephones to be connected to the telephone system.
DSS/BLF Console
The DSS/BLF Consoles allows stations to have an additional 48 programmable buttons for one
button access and immediate monitoring status capability of other stations.
Table 4-3: Single Line Interface Board (SLIB) w/MSGU or SLIBE/SLIBC w/MSGU48
Problem Possible Solutions
No ringing to phone…
†Ensure...

4-8 Peripheral Cards and Components
Chapter 4 - Maintenance and Troubleshooting
CO Line Card Functions
The Loop Start CO Interface Board provides loop start line interface from the Public Telephone
Network to provide ringing and loop start flash.
PRIB/BRIB ISDN and T1IB are digital CO interface boards.
Table4-5:LoopStartCOInterfaceBoard(LCOB)
Problem Possible Solutions
6 or 8 Loop Start CO lines on the
system are not working…
†Check wiring.
†TryareplacementLCOBtoidentifyifcard
is defective.
†Check...