Sony Xbr 5 Manual
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Content and signal quality are regulated by the signal provider. Many HD channels and content are actually upscaled versions of standard-definition broadcasts. The picture is affected by the quality of the signal received, which varies between channel and program. Noisy picture. Make sure that the antenna is connected using a 75-ohm coaxial cable. Keep the antenna cable away from other connecting cables. To avoid TV interference, make sure to use an undamaged antenna cable. Some channels are blank. The channel is for scrambled/subscription service only. Subscribe to a pay TV service. The channel is used only for data (no picture or sound). Contact the broadcaster for transmission details. Poor reception or poor picture quality with digital terrestrial broadcasts. Change the position, direction and angle of the terrestrial television antenna to maximize the antenna signal level. Make sure that the direction of the antenna is not changed unintentionally (such as by wind). If you are using a TV signal booster, adjust its signal gain. If equipment (such as a TV signal distributor) is connected between the antenna and the TV, it may affect the TV reception. Directly connect the antenna and the TV to check if the reception is improved. You cannot view digital channels. Ask a local installer if digital transmissions are provided in your area. Upgrade to a higher gain antenna. List of Contents © 2014 Sony Corporation Top of Page 215

i-ManualPrint Font Size Basic Operations Parts Description Watching TV Enjoying Movies/Music/Photos Using Internet Services and Applications Watching TV with Friends Far and Near Using Other Devices Using BRAVIA Sync Devices Useful Functions Connecting to the Internet Using Home Network Configuring Various Settings Troubleshooting How to Use Bookmarks Top Page > Troubleshooting > 3D Picture/Glasses Symptoms 3D Picture/Glasses Symptoms 3D pictures are not displayed. The 3D effect is weak. Black bars appear on both sides of the screen when watching 3D pictures. 3D display automatically switches on when 3D signal is detected. The message [3D signal has been detected] automatically appears when 3D signal is detected. 3D pictures are not displayed. The 3D effect is weak. If two pictures are displayed side-by-side, press the 3D button repeatedly until [3D (Side-by-Side)] appears. If two pictures are displayed one above the other, press the 3D button repeatedly until [3D (Over-Under)] appears. (When using the Touchpad Remote Control, press the Control Bar (), slide to highlight the 3D button, press the touchpad, slide the touchpad to highlight [3D (Side -by -Side)] or [3D (Over-Under)], then press the touchpad.) If the [3D Display] screen appears and 3D pictures are not displayed, turn off the device that plays 3D content and turn it on again. View the TV front on. The 3D effect may be less pronounced depending on the viewing position. Adjust the viewing angle to the screen. Perceived 3D effect may vary from person to person. 3D signal of 4K cannot be displayed. Black bars appear on both sides of the screen when watching 3D pictures. Black bars appear on both sides of the screen in order to process 3D signals for the simulated 3D display mode or when adjusting the depth of 3D pictures in [3D Depth Adjustment]. 3D display automatically switches on when 3D signal is detected. 216

Set to manually turn the 3D display on or off. Press the HOME button, then select [Settings] → [Picture & Display] → [3D Settings] → [Auto 3D] → [Off]. The message [3D signal has been detected] automatically appears when 3D signal is detected. Deactivate the [3D Signal Notification] setting. Press the HOME button, then select [Settings] → [Picture & Display] → [3D Settings] → [3D Signal Notification] → [Off]. List of Contents © 2014 Sony Corporation Top of Page 217

i-ManualPrint Font Size Basic Operations Parts Description Watching TV Enjoying Movies/Music/Photos Using Internet Services and Applications Watching TV with Friends Far and Near Using Other Devices Using BRAVIA Sync Devices Useful Functions Connecting to the Internet Using Home Network Configuring Various Settings Troubleshooting How to Use Bookmarks Top Page > Troubleshooting > Sound Symptoms Sound Symptoms No sound but good picture. Audio noise. No audio or low audio with a home theater system. Distorted sound. No sound but good picture. Check the volume control. Press MUTING or VOL + button to cancel muting. Set [Speakers] to [TV Speakers] in the [Sound] setting. If it is set to [Audio System], the TV speakers do not output sound regardless of the TV’s volume control. When using HDMI input with Super Audio CD or DVD-Audio, DIGITAL AUDIO OUT (OPTICAL) may not provide an audio signal. Audio noise. Make sure that the antenna is connected using a 75-ohm coaxial cable. Keep the antenna cable away from other connecting cables. To avoid TV interference, make sure to use an undamaged antenna cable. No audio or low audio with a home theater system. Set [Speakers] to [Audio System] in the [Sound] setting. Set [Headphone/Audio Out] to [Audio Out] and set [Audio Out] to [Fixed] in the [Sound] setting. Distorted sound. Check the antenna/cable connection. Keep the antenna/cable away from other connecting cables. 218

Keep the TV away from electrical noise sources such as cars, hair-dryers, Wi-Fi units, mobile phones, or optical devices. When installing an optional device, leave some space between the device and TV. Perform [Fine Tune]/[AFT] in [Manual Program Preset] to improve sound for analog reception. Set [Audio Filter] to [Low] or [High] to improve sound for analog reception. ([Audio Filter] may not be available depending on your region/country.) List of Contents © 2014 Sony Corporation Top of Page 219

i-ManualPrint Font Size Basic Operations Parts Description Watching TV Enjoying Movies/Music/Photos Using Internet Services and Applications Watching TV with Friends Far and Near Using Other Devices Using BRAVIA Sync Devices Useful Functions Connecting to the Internet Using Home Network Configuring Various Settings Troubleshooting How to Use Bookmarks Top Page > Troubleshooting > Connected Device Symptoms Connected Device Symptoms No picture from a connected device. You cannot select a connected device in the Home Menu. Some input sources cannot be selected. Certain programs on digital sources display a loss of detail. Photo images appear small on the screen. Photo images or folders take time to display. You cannot find a connected BRAVIA Sync HDMI device. You cannot control a second AV receiver. The TV does not output picture and/or sound from the MHL device. An external device (such as a set-top box or AV receiver) cannot be controlled via the IR Blaster. No picture from a connected device. Turn the connected device on. Check the cable connection between the device and TV. Press the INPUT button to display the list of inputs, then select the desired input. (When using the Touchpad Remote Control, press the Control Bar ( ), slide the touchpad to highlight the INPUT button, then press the touchpad to select.) Correctly insert the USB device. Make sure that the USB device has been properly formatted. Operation is not guaranteed for all USB devices. Also, operations differ depending on the USB device features or the video files being played. You cannot select a connected device in the Home Menu. 220

Check the cable connection. Some input sources cannot be selected. Select [Manage Inputs] and confirm the [Always] setting for the input sources. Certain programs on digital sources display a loss of detail. Less detail than usual or artifacts (small blocks, dots or pixelation) may appear on the screen, due to the digital compression of the source content used by certain digital broadcasts and DVDs. The degree of visible artifacts depends on the clarity and resolution of the TV. Photo images appear small on the screen. Photo images may not be displayed in full screen depending on the resolution or aspect ratio of the file. Photo images or folders take time to display. Depending on the image dimension, file size, and number of files in a folder, some photo images or folders take time to display. The first time a USB device is connected to the TV via USB cable, it may take up to a couple of minutes for the photos to display. You cannot find a connected BRAVIA Sync HDMI device. Check that your device is BRAVIA Sync-compatible. Make sure that [Control for HDMI] is set up on the BRAVIA Sync- compatible device and [BRAVIA Sync Control] is set up on the TV. You cannot control a second AV receiver. Only one BRAVIA Sync-compatible AV receiver can be used. The TV does not output picture and/or sound from the MHL device. Disconnect the MHL cable, then reconnect it. Or turn the MHL device off, then turn on again and release the screen lock of the device. 221

An external device (such as a set-top box or AV receiver) cannot be controlled via the IR Blaster. Make sure that the IR Blaster is correctly set up and the IR transmitter is located near the IR receiver of the external device. Make sure that your TV supports the external device. If you press and hold a button on the remote control, the operation may not be transmitted. Instead, press the button repeatedly. Some external devices may not respond to some buttons on the Screen Key Pad. List of Contents © 2014 Sony Corporation Top of Page 222

i-ManualPrint Font Size Basic Operations Parts Description Watching TV Enjoying Movies/Music/Photos Using Internet Services and Applications Watching TV with Friends Far and Near Using Other Devices Using BRAVIA Sync Devices Useful Functions Connecting to the Internet Using Home Network Configuring Various Settings Troubleshooting How to Use Bookmarks Top Page > Troubleshooting > Network Connectivity Test Results Network Connectivity Test Results The test results are “Failed”/“Failed”/“Failed”. The test results are “OK”/“Failed”/“Failed”. The test results are “OK”/“OK”/“Failed” or “OK”/“OK (IPv6 Only)”/“Failed”. The test results are “OK”/“OK (IPv6 Only)”/“OK (IPv6 Only)” or “OK”/“OK”/“OK (IPv6 Only)”. The test results are “Failed”/“Failed”/“Failed”. When using the wired LAN function, make sure that the cable is firmly connected. When using the wireless LAN function, unplug the TV from the AC power, wait for a while, then plug it in again. The test results are “OK”/“Failed”/“Failed”. The router function of your router may be turned off. Turn it on and try again. When using the wireless LAN function, check the items below: - If [Wireless Device on TV] is set to [Off], set [Built-in Wi-Fi] to [On]. - An incorrect security (WPA or WEP) key may have been entered. Make sure that the correct security key is entered. - If you select a network (SSID) from the scan list, ensure that you select a correct network (SSID). If you enter an SSID manually, make sure that you enter the correct SSID. - To find the correct security key and SSID, consult with the person who set up your network or refer to the router’s instruction manual or website, or consult the router’s manufacturer. - If you configured the TV’s wireless LAN function to connect to a wireless router (or access point) at 5GHz, the connection with the wireless router is disconnected while [Wi-Fi Direct] is [On]. When you turn off [Wi-Fi Direct], the connection will automatically recover. 223

The test results are “OK”/“OK”/“Failed” or “OK”/“OK (IPv6 Only)”/“Failed”. Your router (broadband router) may be incorrectly set up to connect to your Internet service provider (such as an incorrect PPPoE setting). To set up your router correctly, refer to the router’s instruction manual or website, or consult the router’s manufacturer. If you are uncertain about the setup information of your provider (such as your account name and password), consult your provider. The test results are “OK”/“OK (IPv6 Only)”/“OK (IPv6 Only)” or “OK”/“OK”/“OK (IPv6 Only)”. Your TV uses only IPv6 to establish an Internet connection, and may not be able to use certain network functions. Your router (broadband router) or Internet service provider may support only IPv6. Refer to the router’s instruction manual or website, or consult the router’s manufacturer to check whether the router supports IPv4. If you are uncertain whether your contract includes the IPv4 connection, consult your provider. List of Contents © 2014 Sony Corporation Top of Page 224