Sony Xbr 5 Manual
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i-ManualPrint Font Size Basic Operations Parts Description Watching TV Enjoying Movies/Music/Photos Using Internet Services and Applications Watching TV with Friends Far and Near Using Other Devices Using BRAVIA Sync Devices Useful Functions Connecting to the Internet Using Home Network Configuring Various Settings Troubleshooting How to Use Bookmarks Top Page > Configuring Various Settings > Updating broadcast/service software Updating broadcast/service software Steps 1 . Press the HOME button, then select [Help]. 2. Select [Customer Support] → [Automatic Software Download] → [On]. After the download is complete, a confirmation message about starting an update appears when you turn on the TV. Notes The software is downloaded when the TV is in standby mode. List of Contents © 2014 Sony Corporation Top of Page 205

i-ManualPrint Font Size Basic Operations Parts Description Watching TV Enjoying Movies/Music/Photos Using Internet Services and Applications Watching TV with Friends Far and Near Using Other Devices Using BRAVIA Sync Devices Useful Functions Connecting to the Internet Using Home Network Configuring Various Settings Troubleshooting How to Use Bookmarks Top Page > Configuring Various Settings > Updating the TV’s software Updating the TV’s software Steps 1 . Press the HOME button, then select [Help]. 2. Select [Customer Support] → [Software Update]. A confirmation message about starting an update appears. If no software has been downloaded, the TV will start searching for an update via the Internet (if connected). List of Contents © 2014 Sony Corporation Top of Page 206

i-ManualPrint Font Size Basic Operations Parts Description Watching TV Enjoying Movies/Music/Photos Using Internet Services and Applications Watching TV with Friends Far and Near Using Other Devices Using BRAVIA Sync Devices Useful Functions Connecting to the Internet Using Home Network Configuring Various Settings Troubleshooting How to Use Bookmarks Top Page > Troubleshooting > Self Diagnostics Self Diagnostics How to check if the TV is working properly. How to check if the TV is working properly. Press the HOME button, then select [Help] → [Customer Support] → [Problem Diagnosis] → [Self Diagnostics]. List of Contents © 2014 Sony Corporation Top of Page 207

i-ManualPrint Font Size Basic Operations Parts Description Watching TV Enjoying Movies/Music/Photos Using Internet Services and Applications Watching TV with Friends Far and Near Using Other Devices Using BRAVIA Sync Devices Useful Functions Connecting to the Internet Using Home Network Configuring Various Settings Troubleshooting How to Use Bookmarks Top Page > Troubleshooting > Power Symptoms Power Symptoms The TV turns off automatically. The TV turns on automatically. The TV turns off automatically. Check if [Sleep Timer] is activated, or check the [Duration] setting of [Timer]. Check if [Idle TV Standby] in [Eco] is activated. Check if [Auto Shut-off] in [Eco] is activated. The TV turns on automatically. Check if [Timer] is activated. List of Contents © 2014 Sony Corporation Top of Page 208

i-ManualPrint Font Size Basic Operations Parts Description Watching TV Enjoying Movies/Music/Photos Using Internet Services and Applications Watching TV with Friends Far and Near Using Other Devices Using BRAVIA Sync Devices Useful Functions Connecting to the Internet Using Home Network Configuring Various Settings Troubleshooting How to Use Bookmarks Top Page > Troubleshooting > Picture/Screen Symptoms Picture/Screen Symptoms Picture quality is not as good as viewed at the store. Distorted picture. No color/Dark picture/color is not correct/Picture is too bright Dark screen. How to brighten the screen. Color is not correct. How to adjust the color tone. There is lag between video and sound. Screen format/wide mode changes automatically. Suddenly the picture becomes small. A black box appears on the screen. Black bands appear at the edges of the screen. Demonstration mode appears in the screen. A notification appears and hides subtitles or other information. Picture quality is not as good as viewed at the store. Picture quality depends on the signal content. See the specifications to display the best possible picture for that signal. Distorted picture. Check the antenna/cable connection. Keep the antenna/cable away from other connecting cables. When installing an optional device, leave some space between the device and TV. Set [Motionflow] to [Standard] or [Off]. (For [Motionflow] compatible models only.) Change the current setting of [CineMotion] to another setting. Set [LNA] to [Off] to improve picture reception. ([LNA] may not be available 209

depending on the situation/region/country.) Perform [Fine Tune]/[AFT] in [Manual Program Preset] to improve picture for analog reception. Make sure that the antenna is connected using a 75-ohm coaxial cable. No color/Dark picture/color is not correct/Picture is too bright Press the OPTIONS button, then select [Picture Adjustments] to make adjustments. Select [Reset] in [Picture Adjustments]. If you set [Power Saving] to [Low] or [High], the black level will be enhanced. Dark screen. How to brighten the screen. Adjust [Backlight] or [Picture] in [Picture Adjustments]. Check the [Power Saving] option setting. If it is [Low] or [High], the screen darkens. Set [Power Saving] to [Off] to brighten the screen. Color is not correct. How to adjust the color tone. Adjust [Hue] or [Color Temperature] in [Picture Adjustments]. To deepen the color tone, adjust [Color] or [Live Color] in [Picture Adjustments]. There is lag between video and sound. When enjoying Karaoke from a connected device, set [Scene Select] to [Game]. Screen format/wide mode changes automatically. When changing the channel or video input, if [Wide Mode] in [Screen] is set to [On], the current [Wide Mode] setting is automatically changed according to the input signal. To lock the [Wide Mode] setting, set [Auto Wide] to [Off]. Check the [Auto Wide] setting in [Screen]. Suddenly the picture becomes small. The picture becomes smaller during commercials due to the method used 210

by the provider to broadcast content. When HD content channels switch to SD content (commercials), the picture may be small with a black border. [Auto Wide] will not expand the picture while the content switches, since the content information is regulated by the channel signal provider. You can manually change the [Wide Mode] setting if desired, which will remain in effect until you change the channel/input or manually change the [Wide Mode] setting again. A black box appears on the screen. A text option is selected although no text is available. To deactivate this feature, set [CC Display] to [Off]. If you are trying to select closed captioning, select [CC1] instead of [Text1] - [Text4] (options may not be available depending on your region/country). Black bands appear at the edges of the screen. Some wide screen programs are filmed in aspect ratios that are greater than 16:9 (this is especially common with theatrical releases). Your TV will show these programs with black bands at the top and bottom of the screen. For more details, check the documentation that came with your DVD (or contact your program provider). Programs in 4:3 aspect ratio will have bands on the left and right sides of the screen. Programs broadcasted in HD formats (720p and 1080i) with 4:3 content will commonly have black bands on the left and right sides of the screen which are added by the broadcaster. [Auto Wide] will not expand the picture when the black bands on the sides of the screen are added by the broadcaster. You can manually set [Wide Mode] to [Wide Zoom] or [Zoom], which will remain in effect until you change the channel/input or manually change the [Wide Mode] setting again. Some cable and satellite set-top boxes can also control the size of the picture. If you are using a set-top box, refer to the manufacturer of the set- top box for more information. Demonstration mode appears in the screen. Press the OPTIONS button on the remote control and select [Suspend Demo]. Then, press the HOME button on the remote control, and select [Settings] → [Preferences] → [Shop Front Display Setting]. Set [Demo Mode] and [Picture Reset Mode] to [Off]. 211

A notification appears and hides subtitles or other information. Set not to display notifications. Press the HOME button, then select [Settings] → [Preferences] → [Notification Settings]. List of Contents © 2014 Sony Corporation Top of Page 212

i-ManualPrint Font Size Basic Operations Parts Description Watching TV Enjoying Movies/Music/Photos Using Internet Services and Applications Watching TV with Friends Far and Near Using Other Devices Using BRAVIA Sync Devices Useful Functions Connecting to the Internet Using Home Network Configuring Various Settings Troubleshooting How to Use Bookmarks Top Page > Troubleshooting > Broadcast Reception Symptoms Broadcast Reception Symptoms Check these things first to troubleshoot your TV reception. Ghosting or double images appear. Only snow noise or a black picture appears on the screen. There is picture or sound noise when viewing a TV channel. You cannot receive any channels. You cannot receive or select channels. Some digital cable channels are not displayed. Broadcast HD formats have poor quality. Noisy picture. Some channels are blank. Poor reception or poor picture quality with digital terrestrial broadcasts. You cannot view digital channels. Check these things first to troubleshoot your TV reception. Make sure that the antenna cable is firmly connected to the TV. - Make sure that the antenna cable is not loose or disconnected. - Make sure that the center conductor of the antenna cable connector is not bent. Ghosting or double images appear. Check cable or antenna connections. Check the antenna location and direction. Set [Motionflow] to [Standard] or [Off]. (For [Motionflow] compatible models only.) 213

Only snow noise or a black picture appears on the screen. Check if auto tuning is performed. Check if the antenna is broken or bent. Check if the antenna has reached the end of its serviceable life (3-5 years for normal use, 1-2 years at a seaside location). There is picture or sound noise when viewing a TV channel. Perform [Fine Tune]/[AFT] to obtain better picture reception. (Option name differs depending on your region/country.) Set [Audio Filter] to [Off], [Low] or [High] to improve sound for analog reception. ([Audio Filter] may not be available depending on your region/country.) Set [LNA] to [Off] to improve picture reception. ([LNA] may not be available depending on the situation/region/country.) You cannot receive any channels. Check the antenna/cable connection. Make sure the [Cable/Antenna] setting is correct for your TV signal source. If using CATV STB, refer to its instruction manual for installation. You cannot receive or select channels. Perform [Auto Program] to add receivable channels that are not present in the TV’s memory. To receive or select cable channels, make sure that signal type in the channel settings is set to [Cable]. To receive or select channels by antenna, make sure signal type is set to [Antenna]. Some digital cable channels are not displayed. Certain cable companies have limitations on the broadcast of digital cable channels. Check with your cable company for more information. The digital cable channel may be set to [Hidden] in [Show/Hide Channels]. Broadcast HD formats have poor quality. 214