Sony VAIO PCGFX210 PCGFX215 User Guide

Troubleshooting
121
❑If a region code warning appears when you try to use your optical drive, it 
may be that the DVD you are trying to play is incompatible with the optical 
drive. Check the region code listing on the DVD packaging.
❑Moisture condensation may have occurred. Leave the notebook idle for at 
least 1 hour with the notebook turned on.
My optical drive tray does not open
❑Make sure the notebook is turned on.
❑Press the Eject button on the optical drive.
❑If the Eject button does not work,...

Change to Current Document Title
122
Troubleshooting software
My software program stops responding or crashes
Contact the software publisher or designated provider for technical support. See 
the “Software Support Information” .
When I click an application icon, the message “You must insert the application 
CD into your optical drive” appears and the software does not start
❑Some titles require specific files that are located on the application CD. 
Insert the disc and try starting the program again....

Troubleshooting
123 My modem connection is slow
Your notebook is equipped with a 56K/V.90 compatible modem. Many factors 
may influence modem connection speed, including telephone line noise or 
compatibility with telephone equipment (such as fax machines or other modems). 
If you think your modem is not connecting properly to other PC-based modems, 
fax machines, or your Internet Service Provider, check the following: 
❑Have your phone company check that your phone line is free from any line 
noise.
❑If...

Change to Current Document Title
124 My microphone does not work
If you are using an external microphone, check that the microphone is plugged 
into the Microphone connector. See “Connecting an External Microphone”  for 
details.
Troubleshooting the printer
I cannot print
❑Your connected printer may not function after the notebook resumes from a 
power saving mode. If this occurs, follow these steps to reset the printer 
connection:
❑Right-click My Computer icon on the desktop, then select Properties....

Getting Help
125
Getting Help
Sony provides several support options for your VAIO® notebook 
computer. When you have questions about your computer and the 
preinstalled software, check these sources for answers, in the following 
sequence:
1VAIO® Notebook User Guide
This User Guide contains information on product specifications and on how to get the 
most from your computer, find help, customize your notebook, and solve common 
problems.
2 Manuals and online help files that may accompany your...

Change to Current Document Title
126 

Specifications
127
Specifications 
The following table details the hardware specifications for your computer.
Model PCG-FX210/PCG-FX215
Processor800 MHz
* Mobile AMD DuronTM processor
L1 Cache Memory
L2 Cache Memory128 KB
64 KB (on die)
Hard Disk Drive10 GB
†
Standard RAM128 MB SO-DIMM in slot 
Expandable to 256 MB
LCD Screen14.1” XGA TFT
(PCG-FX210)
15.0” XGA TFT 
(PCG-FX215)
MPEGAvailable
GraphicsATI RAGE™ Mobility-M1 with 3D acceleration support.
Sound CapabilitiesWindows® sound system compatible, 3D...

Change to Current Document Title
128
Connection Capabilities 2 USB ports
i.LINK
††
Serial port
 VGA monitor
 Parallel (printer)
 Phone line (RJ-11)
 Microphone
 Headphone
 NTSC video out
Ethernet
Supplied Accessories Floppy disk drive
 Rechargeable battery
 AC adapter and power cord
 Weight saver
Video cable
Power Source19.5V DC/AC 100-240V
Power Management Energy Star compliant
 Advanced Configuration and Power Interface (ACPI)
Battery Lithium-ion
 Supports dual battery operation...

Specifications
129 NOTE: Specifications are subject to change without notice.
‡ If a region code warning appears when you are using the DVD player, it could be that the 
DVD you are trying to play is incompatible with the optical drive in your VAIO notebook. 
Region code indicators such as a “1” or “ALL” are labeled on some DVDs to indicate what 
type of player can play the discs. Unless a “1” or “ALL” is identified on your DVDs or on 
the packaging, you cannot play the disc on this player.
** Maximum...

Change to Current Document Title
130