Sony VAIO PCGFX210 PCGFX215 User Guide

Using Your Recovery CDs
111
Using Your Recovery CDs
The following sections describe how to use the Application Recovery and System 
Recovery utilities. 
Using the Application Recovery CD(s)
The Application Recovery CD(s) allows you to reinstall individual applications if 
they become corrupted or are accidentally erased. Reinstalling an individual 
software title may correct a problem you are experiencing with your computer or 
software application; you may not need to reinstall the entire contents of...

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112
Using the Driver Recovery CD(s)
The Driver Recovery CD utility allows you to reinstall individual drivers and 
repair software applications if they become corrupted or are accidentally erased. 
You can reinstall an individual driver to correct a problem that you are 
experiencing with your computer, hardware, or software application. VAIO 
Support Agent uses a vault feature on the Driver Recovery CD(s) to repair 
software applications.
To use the Driver Recovery...

Using Your Recovery CDs
113 To use the System Recovery CD(s)
1Insert the Sony System Recovery CD in the optical drive.
2Shut down your computer as described in “Shutting Down Your Computer” .
3Wait four seconds and turn on your computer.
4Click OK to signify you have read and accept the Microsoft End-User 
License Agreement.
5When the System Recovery menu appears, follow the on-screen instructions 
to complete the recovery process.
If your computer does not start from the Recovery CD
1Press the power...

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114 To repair software applications using VAIO Support Agent
The Driver Recovery CD utility has an information vault that contains the 
original characteristics for the preinstalled software applications that are 
protected by VAIO Support Agent.
✍Your system may include one or two System Recovery CDs. If you have two System 
Recovery CDs, insert the first CD to run the System Recovery program. You are 
prompted to insert the second CD once the information from the first...

115
Troubleshooting
This section describes how to solve common problems you may encounter when 
using your notebook. Many problems have simple solutions, so try these 
suggestions before you contact Sony PC Support (http://www.sony.com/
pcsupport).
Troubleshooting your notebook
When starting your notebook for the first time, the VAIO InitManager dialog box 
will appear. Please select “OK” to begin initial setup. If you do not execute the 
initial setup, you cannot use part of VAIO original hardware...

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116 My notebook starts, but my system doesn’t start properly
❑When the internal backup battery is low on power, it may not start your 
system properly. The message “Press  to resume,  to setup” 
appears at the bottom of the screen. Follow these steps:
1 Press F2. The BIOS Setup menu appears.
2 Set the date (month/day/year). Press Enter.
3 Press   to select System Time, then set the time (hour: minute: 
second). Press Enter.
4Press  to select Exit, then press   to select...

Troubleshooting
117 7 Press the arrow keys to select “Get Default Values” and then press 
Enter. The message “Load default configuration now?” appears. 
8 Select Yes, then press Enter.
9 Use the directional arrow keys to select “Exit” (Save Changes), and then 
press Enter. The message “Save configuration changes and exit now?” 
appears.
10 Select Yes, then press Enter. The notebook restarts.
If your notebook continues to display the message “Operating system not found”, 
and Windows does not start,...

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118 My notebook does not enter the power saving mode I selected. 
❑Click Start, point to Program, point to Accessories, point to System Tools, 
and then click System Information. 
The Help and Support window appears.
❑Click System Configuration Utility under the Tools menu.
❑Click the Advanced button on the General tab, and Confirm the following 
information:
1 The message “Standby function is enabled” is displayed. If the message 
reads “Standby function is disabled”,...

Troubleshooting
119 My LCD screen continues to show the previous screen.
Press the Windows key and D key twice to refresh the screen.
The image on my connected external display is not centered or sized properly
Use the controls on your external display to adjust the image. See the manual that 
came with your display for more information.
I want to change the video resolution of my display
You can use independent controls to change the video resolution of your display.
❑Click Start, point to Settings,...

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120 The pointer does not move (while using the Touchpad or Mouse)
❑Click the Start button on the Windows taskbar, and select Shut Down to 
display the Shut Down Windows dialog box, then press Enter.
❑If you cannot turn off your notebook as described in the step above, press 
Ctrl+Alt+Delete (at the same time) to restart the notebook.
❑If you cannot restart your notebook as described in the step above, press and 
hold the power button for more than four seconds to turn off...