Sony Projector Qualia 004 User Manual

							6061
Installing the projector (continued)
Ceiling installation
When installing the projector on the ceiling, 
use the PSS-100 projector suspension 
support.
For set up of your QUALIA 004, please 
consult with an authorized Sony custom 
installer.
You can calculate the throwing distance 
between the screen and the lens (TD) using 
the chart or formula on page 63.
TD:Distance between the screen and the center of the lensV:Height of the screen
Center of the screen
Center of the lens
PSS-100 projector suspension support
Center of the screen
Center of the lens
For the VPLL-ZP310 short focal lens/
the VPLL-ZP400 middle focal lens
For the VPLL-ZP550 long focal lens
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Installation measurement
When you install the projector on the ceiling, 
see the following chart for the appropriate 
installation measurements.
Center of the lens
Center of the lens
Exhaust
Unit: mm (inches)
Attaching the supplied air filter cover
When you install the projector on the ceiling, 
attach the supplied air filter cover to prevent 
the air filter from becoming clogged with 
dust.
Air filter cover
Filter holder
Air filter
Attaching the supplied plug holder
To avoid unplugging the AC power cord 
accidentally, attach the supplied plug holder.
Plug holder
Notes
• Make sure that the AC power cord is connected properly.
• Attach the plug holder to avoid unplugging the AC power cord accidentally. Also, the plug holder prevents the AC power cord from becoming clogged with dust.
• For safety, use the AC power cord supplied with the unit. 
continued 
Installation/Connections&%
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Center of the supporting shaft Projector mount bracket 
Center of the screen
Center of the lens
Attaching the PSS-100 projector suspension 
support 
For set up of your QUALIA 004, please 
consult with an authorized Sony custom 
installer.
Installing the projector (continued)
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Center of the lens
Front side of the projector
Top view
Side viewFront view
Distance between the ceiling and the surface of the mount bracket
The bottom surface of the mount bracket
Center of the lens
Ceiling
Unit: mm (inches)
Screen size(inches)
VPLL-ZP310  short focal lensVPLL-ZP400  middle focal lensVPLL-ZP550  long focal lens
Shift range (0.5V)Wide size TD (W1)Telephoto size TD (W2)Shift range (0.5V)Wide size TD (M1)Telephoto size TD ( M2)Shift range (0.75V)Wide size TD (T1)Telephoto size TD ( T2 )
40249(9 7/8)1230 (48 5/8)1620 (63 3/4)249(9 7/8)1610(63 1/4) 2250(88 1/2)374(14 3/4)2230(87 7/8)3060(120 1/2)
60374(14 3/4)1880(73 7/8)2450(96 5/8)374(14 3/4)2440(96 1/8) 3400(134)560(22 1/8)3390(133 3/8)4620(182)
80498(19 5/8)2520(99 1/4)3290(129 1/2)498(19 5/8)3270(129)4560(179 1/2)747(29 1/2)4540(178 3/4)6190(243 5/8)
100623(24 5/8)3160(124 5/8)4120(162 3/8)623(24 5/8)4110(161 7/8)5710(225)934(36 7/8)5690(224 1/4)7750(305 1/4)
150934(36 7/8)4770(187 7/8)6210(244 1/2)934(36 7/8)6190(244)8600(338 3/4)1401(55 1/4)8580(337 3/4)11660(459 3/8)
2001245(49 1/8)6380(251 1/8)8300(326 3/4)1245(49 1/8)8280(326 1/8)11490(452 1/2)1868(73 5/8)11460(451 1/4)15580(613 3/8)
2501557(61 3/8)7990(314 1/2)10380(408 7/8)1557(61 3/8)10370(408 1/4)14380(566 1/4)2335(92)14340(564 7/8)19490(767 1/2)
3001868(73 5/8)9590(377 3/4)12470(491)1868(73 5/8)12450(490 3/8)17270(680)2802(110 3/8)17230(678 3/8)23400(921 1/2)
Unit: mm (inches)
VPLL-ZP310  short focal lensVPLL-ZP400  middle focal lensVPLL-ZP550  long focal lensWide size (W1)Telephoto size (W2)Wide size (M1)Telephoto size (M2)Wide size (T1)Telephoto size (T2)
A32.15272(1 5/16)41.73010(1 11/16)41.71488(1 11/16)57.77730(2 3/8)57.67571(2 3/8)78.25002(3 1/8)
B-53.15088(-2 1/8)-50.28342(-2)-63.16327(-2 1/2)-63.71005(-2 5/8)-75.26089(-3)-72.78449(-2 7/8)
Acceptable throwing distance for the screen size and lens type
If the chart above does not show your screen size
You can calculate the throwing distance as follows:
Throwing distance (TD) = Screen size × A (see the following chart) + B (see the following chart)
Removing/attaching the lens
Removing/attaching the lens may cause fire 
or personal injury. For set up of your QUALIA 
004, please consult with an authorized Sony 
custom installer.
Note on the AC power cord when installing the 
projector on the ceiling
• To prevent the AC power cord from loosening and touching the cabinet of the projector, put the AC power cord inside the or namental cover of the PSS-100 projector suspension support through the hole provided.
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							6465
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Connections
Component equipment such as an AV amplifier, VCR, tuner, etc.
AV amplifier,VCR, tuner, etc.VCR, etc.
Connector panel (Left side)
Computer
Notes on connections
When making connections, be sure to do the following:
• Tur n off all equipment before making any connections.
• Use the proper cables for each connection.
• Insert the cable plugs properly; plugs that are not fully inserted often generate noise. When pulling out a cable, be sure to pull it out by the plug, not by the 
cable itself. 
Connecting a VCR
• The INPUT A connectors are only for 
component input signals.
• To connect 15k RGB/component/
progressive component equipment to the 
INPUT B connectors, select “Component”
or “Video GBR” in “INPUT-B Signal Sel.” in 
the SET SETTING menu according to the 
input signal.For details on making the 
correct settings, see “INPUT-B Signal Sel.” 
in the SET SETTING menu on page 46.
• You can connect HD (High Definition) signal 
equipment.
Connecting a computer
• If you set your computer to output the 
signal to both your computer’s display and 
an exter nal monitor, the picture on the 
exter nal monitor may not appear properly. 
In such a case, set your computer to 
output the signal to only the exter nal 
monitor.
For details, refer to the operating 
instructions supplied with your computer.
• When you connect a computer to the 
INPUT B connectors and DDC is activated 
on the computer, the images may not be 
displayed correctly because the computer 
may not recognaize or may misidentify the 
projector. In this case, set DDC to off on 
the computer. For details, refer to the 
operating instructions supplied with your 
computer.
Connecting a Macintosh computer
When connecting an output connector that 
has a two-line pin configuration, use the 
appropriate adaptor for that type of 
connector (not supplied).
continued 
Installation/Connections  
						

							6667
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Connections (continued)
Connector panel (Right side)1 HDMI connector   
Connect to the HDMI output of your 
component with an HDMI connector.
HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC.
2 DVI-D connector
Connect to the DVI-D output of your 
component with a DVI-D connector. 
3 TRIGGER jack (monaural minijack)
Connect to send the ON or OFF condition of 
the projector to exter nal equipment. 
However, you cannot use the connector as a 
power source. When the projector is tur ned 
off, no signal is output and when the 
projector is tur ned on, a 12 V signal is 
output.
4 CONTROL S IN jack (stereo minijack)
Connect to the control S out jacks of Sony 
equipment. 
Connect to the CONTROL S OUT jack on the 
supplied remote when using it as a wired 
remote. Even when you use the remote as a 
wired remote, batteries must be inserted in 
the remote.
5 REMOTE connector
This is a connector for system control with 
which you can operate the projector from a 
computer, etc. 
6 USB connector
When the projector is connected to a 
computer via this connector, you can adjust 
the gamma values of the projector from the 
computer using the ImageDirector software 
provided on the CD-ROM that came with the 
projector.
You cannot input a video signal from a 
computer, etc. via this connector.
7 NETWORK connector
Connecting the projector to the network 
enables control of the projector from a 
computer and the sending of mail messages 
that contain information on the present 
status of the projector. For details, see page 
68.
Remote
For system control(Controlling the projector from a computer, etc.)
Computer
For system control (Controlling an electrically-operated screen, etc.)
Router/Hub, etc.
Component with an HDMI connector
Component with a DVI-D connector
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Installation/Connections  
						

							6869
Operating the projector 
from a computer 
Accessing the projector from a 
computer
You can check the present status of the 
projector on a computer display and control 
the projector from a computer. Also, the 
projector enables the sending of mail that 
contains messages on the time for 
replacement of the projector lamp, error 
occurrences, etc., to mail addresses that 
have been specified.
Confirm that the projector and computer are 
connected to the router/hub with the LAN 
cables, then tur n on the projector, computer 
and router/hub. For details on the 
connection, contact QUALIA Customer 
Service.
1 Start Internet Explorer 5.0  (or later versions) 
on your computer.
2 Type  http://xxx.xxx.xxx.xxx (the IP address 
of the projector)¡ as the  Address,¡ then 
press the ENTER key on your keyboard. 
You can check the IP address of the 
projector using the INFORMATION menu 
(see page  51).
Enter the IP address here.
Checking the status of the 
projector
Click “Information.” You can check the 
information and present status of the 
projector on a computer display. You can 
check the information and status in the 
window, but you cannot change the settings.
INFORMATION
The present status of the projector is 
displayed.
MENU
The present settings of the projector are 
displayed.
Controlling the projector from a 
computer
Click “Control.” You can perform various 
adjustments and settings of the projector on 
a computer display.
The functions of the buttons in the windows 
are the same as those on the remote 
supplied with the projector.
The present setting status is indicated.If you change the setting using the remote, click “Apply” at the upper right-hand cor ner of the window to update the status.
Setting up the projector
Click “Setup.” The Password Properties 
dialog box appears. The name of the “User” 
account is preset without a password to 
“root” at the factory. You can set the owner 
information, date and time, Mail Report, etc. 
Click “Apply” at the lower part of each 
window to update the projector to the data 
input in each window. 
Owner and projector information
Click “Owner Information.”
This information is used for the Mail Report 
function.
Owner
Enter owner information.
Projector
Enter the location and lens type of the 
projector.
Memo
Enter a memo, if required.
continued 
Operations Using the Network
Operations Using the Network  
						

							7071
Operating the projector 
from a computer (continued)
Setting the date and time
Click “Date and T ime.”
This setting is required for the Regular 
Report function.
Time Zone
Select the region in which you are using the 
projector.
Date/Time
Set the date and time.
Time Server
Enter the address of the time server when 
the time is set by a time server.
Network settings
Click “Network.”
Internet Protocol (TCP/IP)
Normally, set “Obtain an IP address 
automatically (DHCP).” If you select “Specify 
an IP address,” set the necessary items.
Setting passwords for “Administrator” and 
“User”
Click “Password.” You can set passwords for 
each “Administrator” and “User.”
The name of the “Administrator” account is 
preset to “root” at the factory. It cannot be 
changed.
Settings for the Mail Report function
Click “Mail Report.”
You can do the following with the Mail Report 
function: 
• Periodically report the installation status of 
the projector, the owner information, etc. 
You can specify the transmission days and 
times of e-mail messages (Regular Report).
• Immediately report if any error occurs with 
the projector (Error Report).
• Send war ning e-mail messages when a 
preset time for use of the projector lamp 
has been reached (Lamp Reminder).
• Send war ning e-mail messages when a 
preset time for maintenance of the 
projector has been reached (Maintenance 
Reminder).
Report Timing field
Regular Report
A report on the present status of the 
projector, installation status, etc. of the 
projector is periodically sent by e-mail.
Set the timing for sending the e-mail 
messages as follows:
At: 
Specify the time when e-mail is to be 
sent. Select the hour from the 
drop-down list.
Every Week on Days:
Select this check box to send e-mail on 
the selected days every week.
Mon/Tue/Wed/Thu/Fri/Sat/Sun: 
Specify the days of the week when 
e-mail is to be sent. You can check two 
or more days.
Every Month on Day:
Select this check box and select the day 
from the drop down list to send e-mail 
on a pre-defined day every month.The 
Regular Report contains the product 
information, owner information, usage 
information (time) for the projector, lamp 
mode, memos, etc.
Maintenance Report
Lamp Reminder:
Select this check box and enter the limit 
for the number of hours the projector 
lamp is to be used in the text box. This 
information will be used to send e-mail 
informing you that replacement is 
required for the projector lamp when the 
preset time has been reached. You can 
specify a time between 1 and 9999 
hours.
Maintenance Reminder:
Select this check box and enter the 
hours of use before maintenance is 
required for the projector in the text box. 
You can specify a time between 1 and 
99999 hours.
The elapsed time is displayed in the 
Elapsed Hours text box. Selecting the 
RESET check box and clicking “Apply” 
will reset the elapsed time to zero.
continued 
Operations Using the Network  
						

							7273
Operating the projector 
from a computer (continued)
Address field
Address
Enter the e-mail addresses where you want 
the e-mail messages to be sent in each text 
box. The projector allows you to send e-mail 
to 4 different addresses. You can enter up to 
64 characters for each address.
Report Timing
Regular:
Select this check box to arrange the 
sending of the Regular Report.
Maintenance:
Select this check box to arrange the 
sending of an e-mail message that 
informs you of the number of hours the 
projector lamp has been used and the 
time when maintenance is required for 
the projector.
Error:
Select this check box to arrange the 
sending of an error report if any problem 
occurs with the projector.
Notes
• Even if days are specified in the Report T iming field, you still must select the Regular check box to receive the Regular Report. If the day preset in “Every Month on Day” does not exist in the month, you will receive the e-mail message on the last day of the month.
• You cannot specify the day of the week or day of the month if “Every Week on Days” or “Every Month on Day” is not selected.
Mail Form field
Select the e-mail message type from 
“Standard” or “Simple.” When the number of 
charactors in an e-mail message is limited 
such as with messages sent to a mobile 
phone, etc., select “Simple.”
Mail Account field
Mail Address:
Type the appropriate e-mail address. 
You can enter up to 64 characters.
Outgoing Mail Server (SMTP):
Type the address of the SMTP server. 
You can enter up to 64 characters.
Requires the use of POP Authentication 
before send email (POP before SMTP):
Select this check box to arrange that the 
POP authentication is performed before 
connecting to the SMTP server.
Incoming Mail Server (POP3):
Type the address of the POP3 server.
Account Name:
Type the mail account.
Password:
Type the mail password.
Send test mail:
Select the Send check box, then click 
“Apply” to send an e-mail message as a 
test to confirm whether it is sent to the 
specified addresses.
Notes
If the following items have not been set or are incorrectly set, an error message appears and the test e-mail message is disabled:
• Address in the Address field.
• “Mail Address” and “Outgoing Mail Server (SMTP)” in the Mail Account field.
Check the contents of the e-mail
The contents of the e-mail message to be 
sent appear.
Advanced setting
Click “Advanced Menu” to display the 
Advertisement button, PJ Talk button and 
SNMP button. These settings are mainly for 
professional use. For details, contact 
QUALIA Customer Service.
Operations Using the Network  
						

							7475
Maintenance
Replacing the lamp/air filter
When the lamp begins to dim, replace it 
promptly with a new one. Contact QUALIA 
Customer Service to replace the lamp.
The message “Please replace the 
Lamp/Filter.” is displayed when the remaining 
life of the lamp and the air filter reaches 
about 50 to 15 hours, and then again near 
the end. The lamp automatically tur ns off 
about one minute after it reaches the end of 
its life. 
The lamp and the air filter should be replaced 
when a war ning message is displayed on the 
screen. Contact QUALIA Customer Service 
to replace the lamp and the air filter.
Note
• If you keep on using this unit without replacing the air filter, the filter may start to clog with dust. If this happens and the inter nal temperature of the unit rises, the heat protection function may prevent the use of the projector. You may need to replace the filter earlier than suggested, depending on the environment in which you use the unit.
Note on parts replaccement
• Replaced parts may be recycled. In such a case, QUALIA Customer Service will collect the used parts. 
Lamp and filter maintenanceNote for maintaining good 
performance 
On fan noise
A cooling fan is installed in the projector. 
When the projector is tur ned on, you may 
hear some fan noise. If the fan emits unusual 
noise, contact QUALIA Customer Service.
On room lighting
Do not place the screen in any place where it 
will be subjected to direct sunlight or interior 
light. To obtain a clear picture, keep the 
following in mind:
• Use a convergent downlight.
• Use a diffuse light such as a fluorescent 
light through a mesh.
• Block any sunlight from windows with a 
curtain or blind.
• Cover reflective floors and walls with a 
carpet or wallpaper.
On care and maintenance
• Clean the projector surface and panels 
with a soft cloth. To remove greasy dirt, 
wipe it with a soft cloth slightly moistened 
with a mild detergent solution, then finish 
with a dry cloth. Before cleaning, make 
sure to unplug the projector.
• Do not touch or damage the lens.
On moisture condensation
If the projector is placed in a room where the 
heat has just been tur ned on, moisture 
condensation may occur. Since condensation 
may damage the projector, be sure to 
provide adequate air conditioning.
If moisture condenses on or inside the 
projector, leave the system tur ned on for 
about 2 hours until the moisture evaporates. 
On the SXRD projector
Although the SXRD projector is made with 
precision technology, black dots may appear, 
or red, green or blue dots may not disappear 
from the pictures. Also, colors may blur and 
bright spots may appear. These are not 
malfunctions. 
On use in a closed room
Air polluted by smoke, etc. may cause 
damage to the projector.
Prevent the projector from being directly 
exposed to smoke, etc.
It is important to provide proper ventilation in 
the room where the projector to be used. 
Maintenance  
						

							7677
Maintenance
Troubleshooting
If the projector appears to be operating 
erratically, follow the procedures outlined 
below.
1 Try to diagnose and correct the problem 
using the troubleshooting guide on page 
76 to  81.
2 If the problem still persists, contact QUALIA 
Customer Service.
 QUALIA Customer Service
Toll-free number:
1-877-782-5423
Power
SymptomCause/Remedy
The power does not turn on.
• If any message appears on the information panel display, contact QUALIA Customer Service.
• Make sure that the batteries are inserted correctly, taking care to match the polarities when using the remote (see page 24).
• The remote batteries are used up. Replace all of them with new ones, taking care to match the polarities (see page 24).
Picture
SymptomCause/Remedy
No picture.
• A cable is disconnected or not connected properly. Check that the proper connections have been made.
• Invalid input setting. Set “Input-B Signal Sel.” correctly according to the input signal.
• If “Frequency is out of range!” appears on the screen, a non-component signal such as that of a computer, etc. is input to the INPUT A connector. The INPUT A connector is only for component signal input. Use the INPUT B connector for non-component input signal.
• The input selection is incorrect. Select the correct input source using the INPUT button (see page 27).
• The picture is turned off. Press the PICTURE MUTING button to release the muting function (see page 27).
• The computer signals are not being output from the computer to an external monitor. Set the computer signal so that it is output to an external monitor.
• The computer signal is set to output to both the display of the computer and an external monitor. Set the computer signal so that it is output only to an external monitor.
The picture is noisy.
• If you input computer signals, some noise will appear in the background on certain screens depending on the number of dots in the input signals and display pixels. Adjust “Dot Phase” in the INPUT SETTING menu (see page 36).
On-screen display does not appear.• “Status” in the MENU SETTING menu has been set to “Off.” Set “Status” in the MENU SETTING menu to “On” (see page 48).
The picture is not bright enough.• Set “Contrast” and “Brightness” correctly  in the PICTURE SETTING menu (see page 33).
The picture is blurred.• Adjust the picture focus with the FOCUS button on the control panel or LENS CONT +/- on the remote.
The picture is discolored.
• Set “ADJUST PICTURE” correctly  in the PICTURE SETTING menu.
• Set “Color System” correctly in the MENU SETTING menu according to the input signal (see page 47).
• A cable is disconnected or not connected properly. Check that the proper connections have been made.
• Invalid input setting. Set “Input-B Signal Sel.” according to the input signal (see page 46).
• A RGB signal is input to the INPUT A connector. The INPUT A connector is only for component signal input. Use the INPUT B connector for non-component input signals.
continued   
						

							7879
Maintenance
Troubleshooting (continued)
Remote
SymptomCause/Remedy
The remote does not work.
• There are no batteries in the remote. Install batteries (see page 24).
• The remote batteries are used up. Replace all of them with new ones, taking care to match the polarities (see page 24).
• The remote control cable is not connected to the CONTROL S IN connector (projector) or CONTROL S OUT (remote). Connect the remote control cable to both the projector and remote, or disconnect the cable.
• The front/rear remote detector is near a fluorescent lamp.
Caution messages
MessageCause/Remedy
 �• No input signal. Check the input connections.
“Not applicable!”• Press the appropriate button.
Picture (continued)
SymptomCause/Remedy
The screen projection mode changes spontaneously.
• When a commercial comes on or a program changes, etc., the picture may be distorted for a few seconds. This is because the projector is selecting the most appropriate screen projection mode automatically according to the signal input.
• The projector automatically selects the most appropriate screen projection mode according to the aspect ratio of the input signal.
• If you select screen projection mode using the WIDE MODE button with “Auto Wide” set to “1” or “2,” the screen projection mode automatically changes according to the input signal. To retain the manually selected screen projection mode using the WIDE MODE button, set “Auto Wide” to “Off” (see page 37).
Warning messages
MessageCause/Remedy
“High temp.!Lamp off in 1min.”
• The internal temperature is too high. Turn off the power. Check to see that nothing is blocking the ventilation holes. Check to see if the air filter is clogged with dust.
• Check to see whether or not the projector is tilted at an angle of more than 20 degrees.
“Frequency is out of range!”• The input signal cannot be projected as the frequency is out of the acceptable range of the projector. Input a signal that is within the acceptable frequency range.
“Please check Input-B Signal sel.”• Set “Input-B Signal Sel.” in the SET SETTING menu to “Computer” when an RGB signal is input from a computer (see page 46).
“Please check DVI Signal Sel.”
• Set “DVI Signal Sel.” in the SET SETTING menu to “Computer” when an RGB signal is input from a computer (see page 46).
Note
• Before you change the “DVI Signal Sel.” setting, disconnect the DVI cable and tur n off the digital tuner, etc.
“Please replace the Lamp/Filter. Lamp/Filter life remainins less than 50H.”
• The lamp and the air filter life is running out. Contact QUALIA Customer Service.
“Please replace the Lamp/Filter. Lamp/Filter life remains less than 15H.”
• The lamp and the air filter life is running out. Contact QUALIA Customer Service.
“Please replace the Lamp/Filter. Lamp off in 1min.”
• It is time to replace the lamp and the air filter. Contact QUALIA Customer Service.
“High temp.!Probably use in high altitude.Switch to high altitude mode on? Yes /No”
• When using the projector at an altitude of 1,500 m or higher, press the M button.
• If this message is displayed when using the projector at an altitude of less than 1,500 m, check to see if something is blocking the ventilation holes.
“Iris unit doesn't work.”• The optical iris is damaged. Contact QUALIA Customer Service.
continued