Sony Dschx50vb Manual

							Cyber-shot User GuidePrint
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Before  Use
Operating the camera
Shooting
Viewing
Useful  shooting  functions
Useful  viewing  functions
Changing  settings
Viewing  images on  a TV
Using with  your  computer
Printing
Troubleshooting
Precautions  /  About  this camera
  Contents  list
Top page  > Troubleshooting  > Troubleshooting >  Memory  card
Memory card
Cannot insert a  memory card.
Insert  the memory  card  in  the correct direction.
You have formatted a  memory card by  mistake.
All  the data  on  the memory  card  is deleted  by formatting. You  cannot  restore  it.
Images are recorded on the internal memory even when  a  memory card is inserted into
the camera.
Make  sure  that  the memory  card  is fully  inserted into  the camera.
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Copyright  2013 Sony  Corporation
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							Cyber-shot User GuidePrint
Search
Before  Use
Operating the camera
Shooting
Viewing
Useful  shooting  functions
Useful  viewing  functions
Changing  settings
Viewing  images on  a TV
Using with  your  computer
Printing
Troubleshooting
Precautions  /  About  this camera
  Contents  list
Top page  > Troubleshooting  > Troubleshooting >  Internal  memory
Internal  memory
Cannot play  back or record images using the internal memory.
There  is a memory  card  inserted in  the camera.  Remove it.
Cannot copy  the data stored in the internal memory to  a  memory card.
The memory  card  is full. Copy  to  a memory  card  with  sufficient  capacity.
Cannot copy  the data on the memory card or the computer  to  the internal memory.
This feature  is not available.
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Copyright  2013 Sony  Corporation
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							Cyber-shot User GuidePrint
Search
Before  Use
Operating the camera
Shooting
Viewing
Useful  shooting  functions
Useful  viewing  functions
Changing  settings
Viewing  images on  a TV
Using with  your  computer
Printing
Troubleshooting
Precautions  /  About  this camera
  Contents  list
Top page  > Troubleshooting  > Troubleshooting >  Printing
Printing
Images are printed  with both  edges cut off.
Depending  on  your  printer,  all  the edges of  the image may be  cut  off. Especially  when you  print  an
image shot with  the image size  set  to  [16:9],  the lateral end  of  the image may be  cut  off.
When  printing  images using your  printer,  cancel the trimming  or borderless  settings. Consult the
printer  manufacturer as to  whether the printer  provides  these  functions  or not.
When  having  images printed at  a digital  print  shop,  ask the shop  whether they can  print  the images
without  cutting  off  both  edges.
Cannot print images with the date.
Select  MENU    (Shooting  Settings)   [Write  Date]  [On] to  insert  a date  on  the image.
Make  sure  that  once  the date  is inserted,  you  cannot  remove  that  date  from the image.
Using “PlayMemories  Home”,  you  can  insert  the date  on  still  images that  have  been recorded  without
a date. [Details]
Cannot print the 3D images as they are displayed on the camera’s screen.
The 3D  images displayed on  the camera  are  MPO  files, but the images to  be  printed are  JPEG  files,
so in  some  cases, the images to  be  printed out are  not the same  as the ones  displayed on  the
screen.
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Copyright  2013 Sony  Corporation
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							Cyber-shot User GuidePrint
Search
Before  Use
Operating the camera
Shooting
Viewing
Useful  shooting  functions
Useful  viewing  functions
Changing  settings
Viewing  images on  a TV
Using with  your  computer
Printing
Troubleshooting
Precautions  /  About  this camera
  Contents  list
Top page  > Troubleshooting  > Troubleshooting >  Others
Others
The  lens  gets fogged.
Moisture  condensation  has  occurred.  Turn off  the camera  and  leave it for  about  an  hour  before  using
it.
The  camera stops with the lens  portion extended.
Do  not attempt  to  force a lens  that  has  stopped moving.
Insert  a charged  battery pack, then  turn the camera  on  again.
The  camera turns off with the lens  portion extended.
The battery pack  is discharged.  Replace  it with  a charged  battery pack, then  turn the camera  on
again.
Do  not attempt  to  force a lens  that  has  stopped moving.
The  camera becomes warm when  you  use it for  a  long time.
This is not a malfunction.
The  Clock Set  screen appears when  you  turn  on the camera.
Set  the date  and  time again. [Details]
The internal  rechargeable  backup battery has  discharged.  Insert  a charged  battery,  and  set  aside for
24  hours  or more  with  the power left  off.
The  date or time is incorrect.
The Area  Setting  is set  to  a different  location  than  your  current  location. Change  the setting  by MENU
  (Settings)   [Clock  Settings]  [Area Setting].
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Copyright  2013 Sony  Corporation
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							Cyber-shot User GuidePrint
Search
Before  Use
Operating the camera
Shooting
Viewing
Useful  shooting  functions
Useful  viewing  functions
Changing  settings
Viewing  images on  a TV
Using with  your  computer
Printing
Troubleshooting
Precautions  /  About  this camera
  Contents  list
Top page  > Troubleshooting  > Warning indicators  and  messages >  Self-diagnosis display
Self-diagnosis  display
If a code  starting  with  a letter of  the alphabet  appears, the self-diagnosis function  on  the camera  is
working. The last two digits  (indicated  by 
) will differ depending  on  the state  of  the camera.
If you  cannot  solve  the problem  even  after  trying  the following corrective  actions  a few times,  the camera
may need repair.
Contact  your  Sony  dealer  or local authorized  Sony  service  facility.
C:32: 
E:95:
There  is trouble with  the camera’s hardware.  Turn the power off  and  on  again.
C:13:
The camera  cannot  read  or write  data  on  the memory  card. Try  turning off  and  on  the camera  again,
or taking  out and  inserting  the memory  card  several times.
The internal  memory  has  experienced  a format  error, or an  unformatted  memory  card  is inserted.
Format  the internal  memory  or the memory  card. [Details]
The inserted memory  card  cannot  be  used  with  the camera,  or the data  is damaged.  Insert  a new
memory  card.
E:61: 
E:62:
 
E:91:
A  camera  malfunction  has  occurred.  Initialize  the camera,  then  turn the power on  again. [Details]
E:94:
There  is a malfunction  when writing or deleting  data. Repair  is required.  Contact  your  Sony  dealer  or
local authorized  Sony  service  facility. Be prepared  to  give  all  numbers in  the error  code  beginning
from the E.
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Copyright  2013 Sony  Corporation
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							Cyber-shot User GuidePrint
Search
Before  Use
Operating the camera
Shooting
Viewing
Useful  shooting  functions
Useful  viewing  functions
Changing  settings
Viewing  images on  a TV
Using with  your  computer
Printing
Troubleshooting
Precautions  /  About  this camera
  Contents  list
Top page  > Troubleshooting  > Warning indicators  and  messages >  Messages
Messages
If the following messages appear, follow the instructions.
The battery level is low.  Charge  the battery pack  immediately.  Depending  on  the conditions  of  use  or
the type of  battery pack, the indicator  may flash  even  though there  are  still  5 minutes  to  10  minutes
of  remaining battery time left.
For use with compatible battery  only
The battery inserted is not an  NP-BX1 (supplied) battery pack.
Camera overheating Allow it to  cool
The camera  temperature has  risen.  The power may turn off  automatically,  or you  may be  unable  to
record  movies.  Leave the camera  in  a cool  location  until  the temperature goes  down.
Internal memory error
Turn the power off  and  then  on  again.
Reinsert  the memory card.
The inserted memory  card  cannot  be  used  in  the camera.  [Details]
The terminal section  of  the memory  card  is dirty.
The memory  card  is damaged.
This memory card is not  formatted correctly.
The inserted memory  card  cannot  be  used  in  the camera.  [Details]
This memory card may  not  be  able  to  record or play  images correctly.
The inserted memory  card  cannot  be  used  in  the camera.  [Details]
Buffer  overflow.  Writing to  the media was not  completed  in time.
If you  use  a memory  card  that  has  been recorded  and  erased repeatedly,  or that  was  formatted on  a
different  camera,  the data  writing speed may be  too slow.  First  back  up  any  data  on  the card  to  a
computer,  and  then  reformat the card  before  using it.  [Details]
The writing speed of  the memory  card  you  are  using is not sufficient  for  movie  recordings.  Use  a
“Memory  Stick  PRO -HG Duo”  media,  “Memory  Stick  PRO  Duo”  (Mark2)  media,  “Memory  Stick  XC-
HG Duo”  media,  “Memory  Stick  Micro”  (Mark2)  media or an  SD card  (Class  4 or faster).
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							The  memory card is locked. Check  the tab.
You  are  using the memory  card  with  the write -protect switch, and  the switch  is set  to  the LOCK
position. Set  the switch  to  the recording  position.
This is a  read-  only memory card.
The camera  cannot  record  or delete images on  this memory  card.
Writing to  the memory card was not  completed  correctly Recover  data
Reinsert the memory  card, and  select  [OK]  to  recover  data.
No  images
No  images that  can  be  played  back  have  been recorded  in  the internal  memory.
No  images that  can  be  played  back  have  been recorded  in  this folder  of  the memory  card.
No  still images
There  are  no  3D  images that  can  be  played  back  in  [3D Viewing]  mode.
The selected folder  or date  does  not contain a file  that  can  be  played  back  in  a slideshow.
File found  which was not  recognized
You  tried  to  delete a folder  containing a file  that  cannot  be  played  on  this camera.  Delete the file  on  a
computer  and  then  delete the folder.
Folder error. Cannot record to  the selected  folder. Please  select a  different folder.
A  folder  with  the same  first  three  digit  number already  exists on  the memory  card  (for example:
123MSDCF and  123ABCDE). Select  another folder  [Details],  or create  a new  folder  [Details].
Cannot create  more folders
The folder  with  a name  beginning  with  “999”  exists on  the memory  card. You  cannot  create  any
folders  if this is the case.
Empty folder  contents
You  tried  to  delete a folder  containing one  or more  files. Delete all  of  the files  and  then  delete the
folder.
Folder protected
You  tried  to  delete a folder  that  is protected  as read  only  on  a computer.
File Error.
An error  occurred while  the image was  playing  back. 
No  guarantees  are  made  for  playing  back, on  this camera,  files  containing images which were
processed  on  a computer  or images which were  shot using other  cameras.
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							Read only folder
You  have  selected a folder  that  cannot  be  set  as a recording  folder  on  the camera.  Select  another
folder.  [Details]
File protected
Release  the protection.  [Details]
Image size over limit
You  are  playing  back  an  image with  size  that  cannot  be  played  back  on  the camera.
Unable  to  detect  face  for  retouch
You  may not be  able to  retouch  the image depending  on  the image.
 (Vibration warning indicator)
Camera shake  may occur  due  to  insufficient light.  Use  the flash, or mount  the camera  on  a tripod  to
secure  the camera.
MP4 12M  is not  supported with this  memory card.
MP4 6M  is not  supported with this  memory card.
For recording  movies,  it is recommended that  you  use  a “Memory  Stick  PRO  Duo”  (Mark2)  media,  a
“Memory  Stick  PRO -HG Duo”  media,  a “Memory  Stick  XC-HG Duo”  media or an  SD card  (Class  4 or
faster).
Movie with different video signal format from this  device recorded.  Recording  is
unavailable in this  movie format.
Set  [Movie  format]  to  [MP4]. [Details]
Turn the power  off and  on again
The lens  malfunction.
Maximum number of  images already selected.
Up  to  100  files  can  be  selected when using [Multiple Images].
You  can  add  
 (Print order)  marks to  up  to  999  files.
Error Playing  Music
Delete the Music  file, or replace  it with  a normal Music  file.
Execute  [Empty  Music],  then  download  a new  Music  file.
Error Formatting Music
Execute  [Empty  Music].
Operation cannot be  executed in unsupported files.
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							Processing  and  other  editing  functions  of  the camera  cannot  be  performed on  image files  that  have
been processed  using a computer  or images that  were  recorded  with  other  cameras.
Preparing image database file. Please  wait.
The camera  restores  the date  information, etc., in  cases  where images have  been deleted  on  a PC,
etc.
The necessary Image  Database  File  is created  after  the memory  card  is formatted.
The number of  images exceeds that  for  which date  management  in  a database  file  by the camera  is
possible.  To  register  additional  images in  the Image  Database  File, delete images in  [Date View].
Inconsistencies found  in image database file. Recover  data.
AVCHD  movies  cannot  be  recorded  or played  because  the Image  Database  File  is corrupt. Follow
the on -screen  instructions to  recover  the Image  Database  File.
It is not possible  to  record  to  the camera’s Image  Database  File  or play  back  using [Date View]. Use
“PlayMemories  Home”  to  back  up  all  images to  a PC and  use  it to  restore  a memory  card.
Image Database File error. Cannot recover data.
Import  all  of  the images to  the computer  with  “PlayMemories  Home”,  and  format  the memory  card  or
the internal  memory. [Details] 
To  view  the images again  with  the camera,  export  the imported images to  the camera  with
“PlayMemories  Home”.
Recording  function  unavailable due  to  high internal temperature.
The camera  temperature has  risen.  You  cannot  record  images until  the temperature has  gone down.
Recording  has stopped due  to  increased camera temperature.
Recording has  stopped due  to  a rise  in  temperature while  recording  a movie.  Please wait  until  the
temperature goes  down.
When  you  record  movies  for  a long time,  the camera  temperature rises. In  this case, stop recording
movies.
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Copyright  2013 Sony  Corporation
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							Cyber-shot User GuidePrint
Search
Before  Use
Operating the camera
Shooting
Viewing
Useful  shooting  functions
Useful  viewing  functions
Changing  settings
Viewing  images on  a TV
Using with  your  computer
Printing
Troubleshooting
Precautions  /  About  this camera
  Contents  list
Top page  > Troubleshooting  > Situations this camera  has  difficulty  handling  >  Situations this camera
has  difficulty  handling
Situations this camera has difficulty handling
The camera  cannot  take full  advantage  of  some  features  under certain  circumstances.
When  shooting  under the following conditions,  either  recompose  the shot or change  the shooting  mode,
then  shoot  the images again.
Low light conditions
Intelligent  Sweep Panorama
Background  Defocus
Tracking  focus
3D  Still  Image
Overly bright conditions
Background  Defocus
Tracking  focus
Varying levels of  brightness
Tracking  focus
Flickering  lights
Intelligent  Sweep Panorama
Subjects too close to  the camera
Intelligent  Sweep Panorama
Background  Defocus
Subjects too far from  the camera
Background  Defocus
Large  moving subjects or subjects that move too quickly
Superior  Auto
Background  Defocus
Tracking  focus
3D  Still  Image
Subjects too small or too large
Background  Defocus
Tracking  focus
Background the same color  as the subject
Background  Defocus
Scenes  with little contrast,  such as the sky or a sandy beach
Intelligent  Sweep Panorama
Superior  Auto
Scenes  changing  constantly, such as waterfalls
Intelligent  Sweep Panorama
Superior  Auto
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