Sony DPP FP97 User Manual

71 GB
     Troubleshooting
Saving or deleting an image
SymptomCheckCause/Solutions
You cannot save 
an image. Is the memory card 
protected?cUse your digital camera or external device 
to release the protection and then try 
saving again.
 Is the write-protect switch of 
the memory card in the 
LOCK position?cSlide the write-protect switch to the write 
enable position.
 Is the memory card full?cDelete unnecessary images 
(.page 38), or replace it with a new 
memory card with sufficient free memory...

72 GB
Connecting with a digital camera or other external device
SymptomCheckCause/Solutions
The PictBridge 
mark does not 
appear on the LCD 
screen of the 
digital camera. Is the digital camera 
connected correctly?cConnect the cable correctly.
1 (on/standby) button 
turned on?cTurn on the printer using the 1 (on/
standby) button.
 Does your digital camera 
support PictBridge?cRefer to the manual supplied with your 
camera, or consult the manufacturer.
 Is “Connecting” displayed 
on the printer LCD...

73 GB
     Troubleshooting
Connecting with a computer
SymptomCheckCause/Solutions
The images on the 
memory card and 
an external device 
inserted to the 
printer are not 
displayed on the 
PC.—cThe printer does not provide the function 
for viewing the memory card or an 
external device images from the 
computer.
You lost the 
supplied CD-ROM 
and want to obtain 
a new one.—cPlease download the printer driver from 
the Customer support home page. Or 
contact your Sony dealer.
The printer driver 
cannot...

74 GB
The printer does 
not respond to the 
printing order 
from the PC.—cIf there is no trouble displayed on the 
Windows desktop, check the printer’s 
LCD screen.
If the printer shows trouble, do the 
following:
1. Turn off the 1 (on/standby) button of 
the printer.
2. Disconnect the power cable, wait for 5 
to 10 seconds, and then connect the 
cable again.
3. Restart your computer.
If these do not solve the problem, consult 
with your Sony dealer or service facilities.
An image is 
printed with...

75 GB
     Troubleshooting
Others
SymptomCheckCause/Solutions
You cannot insert 
the ink ribbon 
smoothly.—cIf the ink ribbon does not click into place, 
remove it and then re-insert it. Only when 
the ink ribbon is too slack to be loaded, 
remove the slack. (.pages 9, 10)
The ink ribbon 
cannot be 
removed.—cTurn off the printer using the 1 (on/
standby) button and then turn it on again. 
After the motor sound stops, try to remove 
the ink ribbon. If this does not solve the 
problem, contact Sony...

76 GB
If paper jams
1Turn off the power of the printer and 
then turn it on again.
Please wait for the print paper to be 
ejected automatically.
                              1 (on/standby)
2Remove the ejected print paper 
from the printer.
3Remove the paper tray and ink 
ribbon from the printer and check to 
ensure if there is no jammed print 
paper inside.
Note
If you cannot remove the jammed paper, contact your 
Sony dealer.Print paper
Check to see 
if there is 
jammed 
paper. If any, 
remove it....

77 GB
     Troubleshooting
Cleaning 
If white lines or period-like dots are printed on 
the pictures, the thermal transfer head may be 
soiled with the dust accumulated inside the 
printer. 
Clean inside the printer using the supplied 
cleaning cartridge and sheet.
Before you start cleaning the printer, please 
remove any memory cards, USB memories, or 
USB cables from the printer.
1Open the ink ribbon compartment 
door and if there is an ink ribbon 
inserted, remove it.
2Insert the supplied cleaning...

78 GB
Additional information
Precautions
 Be careful not to set or drop any heavy 
objects on the power cord, or to damage the 
power cord in any way. Never operate this 
printer with a damaged power cord.
 Should any solid object or liquid fall into the 
cabinet, unplug the printer and have it 
checked by qualified personnel before 
operating it any further.
 Never disassemble the printer.
 To disconnect the power cord, pull it out by 
the plug. Never pull the power cord itself.
 When the printer is not...

79 GB
   Additional information
Clean the cabinet, panel and controls with a 
soft dry cloth, or a soft cloth lightly moistened 
with a mild detergent solution. Do not use any 
type of solvent, such as alcohol or benzine, 
which may damage the finish.
When duplicating documents with the printer, 
pay special attention to the following:
 Duplication of banknotes, coins, or securities 
is against the law.
 Duplication of blank certificates, licenses, 
passports, private securities, or unused postal 
stamps...

80 GB
protection technology developed by Sony using 
authentication and encryption.
*6The printer does not support 8 bit parallel data 
transfer.
Notes on use
 Do not insert more than one “Memory Stick” 
media at the same time, which may cause 
trouble with the printer.
 If you insert a “Memory Stick Micro” media 
into the printer without an M2 adaptor, you 
may be unable to remove the “Memory Stick 
Micro” media.
 If you insert the “Memory Stick Micro” 
media into an M2 adaptor, and insert the M2...