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Sony Dav Dz290 Operating Instructions

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Page 91

Additional Information
91GB
Notes about the Discs
On handling discs
 To keep the disc clean, handle the disc by its 
edge. Do not touch the surface.
 Do not stick paper or tape on the disc.
 Do not expose the disc to direct sunlight or 
heat sources such as hot air ducts, or leave it in 
a car parked in direct sunlight as the 
temperature may rise considerably inside the 
car.
 After playing, store the disc in its case.
On cleaning
 Before playing, clean the disc with a cleaning 
cloth.
Wipe the disc...

Page 92

92GB
Troubleshooting
If you experience any of the following difficulties while using the system, use this troubleshooting 
guide to help remedy the problem before requesting repairs. Should any problem persist, consult your 
nearest Sony dealer.
Note that if service personnel changes some parts during repair, these parts may be retained.
Power
Symptom Remedy
The power is not turned on.  Check that the AC power cord (mains lead) is connected securely.
"/1 after “STANDBY” disappears from the front...

Page 93

Additional Information
93GB
Picture
Symptom Remedy
There is no picture.  The video connecting cords are not connected securely.
 The video connecting cords are damaged.
 The unit is not connected to the correct TV input jack (page 18).
 The video input on the TV is not set so that you can view pictures from the 
system.
 Check the output method on your system (page 18).
 You have set progressive format but your TV cannot accept the signal in 
progressive format. In this case, return the setting to...

Page 94

94GB
Sound
Symptom Remedy
There is no sound.  The speaker cord is not connected securely.
 Press MUTING on the remote if “MUTING ON” is displayed in the front panel 
display. 
 The system is in pause mode or in Slow-motion Play mode. Press H to return 
to normal play mode.
 Fast forward or fast reverse is being performed. Press H to return to normal 
play mode.
 Check the speaker settings (page 56). 
 Super Audio CD audio signals are not output from the HDMI OUT jack.
 The component connected to the HDMI...

Page 95

Additional Information
95GB
Operation
No sound or only a very low-
level sound is heard from the 
surround speakers. Check the speaker connections and settings (pages 17, 56).
 Check the “
DEC. MODE” setting (page 29).
 Depending on the source, the effect of the surround speakers may be less 
noticeable.
 A 2 channel source is being played.
Microphone sound is not output.  Set the karaoke mode to on (page 80).
 Connect the microphone to the unit properly.
 Connect a monaural dynamic microphone.
Symptom...

Page 96

96GB
The video file cannot be played.  The file is not created in DivX format or MP4 file format.
 The file has an extension other than “.avi,” “.divx,” “.mp4,” or “.m4v.”
 The DATA CD/DATA DVD is not created in ISO 9660 Level 1/Level 2, or 
Joliet/UDF.
 The video file is larger than 720 (width) × 576 (height).
 Check the [MEDIA] setting (page 45).
The titles of folder/file/file name 
are not displayed correctly. The system can only display numbers and letters of the alphabet. Other 
characters are...

Page 97

Additional Information
97GB
USB device
The Control for HDMI function 
does not work. When “HDMI” does not light up in the front panel display, check the HDMI 
connection (page 18).
 Set [CONTROL FOR HDMI] in [HDMI SETUP] to [ON] (page 53).
 Make sure that the connected component is compatible with the [CONTROL 
FOR HDMI] function.
 Check that the AC power cord (mains lead) of the connected component is 
connected securely.
 Check the connected component’s setting for the Control for HDMI function. 
Refer...

Page 98

98GB
The USB device cannot be 
connected into the   (USB) 
port. The USB device is being connected backwards. Connect the USB device in the 
correct orientation.
The USB device which has been 
used on another device does not 
work. It may be recorded in an unsupported format. If so, first take the precaution of 
backing up important files on the USB device by copying them to your 
computer hard disk. Next, format the USB device in FAT12, FAT16, or FAT32 
format, and transfer the files to the USB device...

Page 99

Additional Information
99GB
The USB device (audio file/ 
JPEG image file/video file) 
cannot be played back. USB devices formatted with file systems other than FAT12, FAT16, or FAT32 
are unsupported.*
 Files that are encrypted or protected by passwords, etc. cannot be played back.
 The MP3 file does not have the extension “.mp3.”
 The WMA file does not have the extension “.wma.”
 The AAC file does not have the extension “.m4a.”
 The DivX video file does not have the extension “.avi” or “.divx.”
 The...

Page 100

100GB
Transferring stops before it is 
finished. The communication speed of the USB device is extremely slow. Connect a 
USB device that this system can play.
 If the transferring and erasing operations are repeated multiple times, the file 
structure within the USB device becomes complex. Follow the procedure in the 
operating instructions of the USB device to format the USB device. If the 
problem persists, contact your nearest Sony dealer.
Transferring to a USB device 
results in an error. You are...
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