Sony Dav Dz290 Operating Instructions

							Additional Information
91GB
Notes about the Discs
On handling discs
 To keep the disc clean, handle the disc by its 
edge. Do not touch the surface.
 Do not stick paper or tape on the disc.
 Do not expose the disc to direct sunlight or 
heat sources such as hot air ducts, or leave it in 
a car parked in direct sunlight as the 
temperature may rise considerably inside the 
car.
 After playing, store the disc in its case.
On cleaning
 Before playing, clean the disc with a cleaning 
cloth.
Wipe the disc from the center out.
 Do not use solvents such as benzine, thinner, 
commercially available cleaners, or anti-static 
spray intended for vinyl LPs.
This system can only play back a standard 
circular disc. Using neither standard nor circular 
discs (e.g., card, heart, or star shape) may cause 
a malfunction.
Do not use a disc that has a commercially 
available accessory attached, such as a label or 
ring.
 
						

							92GB
Troubleshooting
If you experience any of the following difficulties while using the system, use this troubleshooting 
guide to help remedy the problem before requesting repairs. Should any problem persist, consult your 
nearest Sony dealer.
Note that if service personnel changes some parts during repair, these parts may be retained.
Power
Symptom Remedy
The power is not turned on.  Check that the AC power cord (mains lead) is connected securely.
"/1 after “STANDBY” disappears from the front panel display.
If “PROTECTOR” and “PUSH 
POWER” appear alternately in 
the front panel display.Press "/1 to turn off the system, and check the following items after 
“STANDBY” disappears.
 Are the + and – speaker cords short-circuited?
 Are you using only the specified speakers?
 Is anything blocking the ventilation holes of the system?
 After checking the above items and fixing any problems, turn on the system. If 
the cause of the problem cannot be found even after checking all the above 
items, consult your nearest Sony dealer.
 
						

							Additional Information
93GB
Picture
Symptom Remedy
There is no picture.  The video connecting cords are not connected securely.
 The video connecting cords are damaged.
 The unit is not connected to the correct TV input jack (page 18).
 The video input on the TV is not set so that you can view pictures from the 
system.
 Check the output method on your system (page 18).
 You have set progressive format but your TV cannot accept the signal in 
progressive format. In this case, return the setting to interlace format (the 
default setting) (page 27).
 Even if your TV is compatible with progressive format (525p/625p) signals, the 
image may be affected when you set progressive format. In this case, return the 
setting to interlace format (the default setting) (page 27).
 Re-connect the connecting cord securely.
 The unit is connected to an input device that is not HDCP (High-bandwidth 
Digital Content Protection) compliant (“HDMI” on the front panel does not 
light up) (page 18).
 If the HDMI OUT jack is used for video output, change the type of video signal 
output from the HDMI OUT jack. It may solve the problem (page 26). 
Connect the TV and the unit using a video jack other than the HDMI OUT, and 
switch the TV’s input to the connected video input so that you can see the on-
screen displays. Change the type of video signal output from the HDMI OUT 
jack, and switch the TV’s input back to HDMI. If the picture still does not 
appear, repeat the Steps and try other options.
 You have set [PROGRESSIVE (COMPONENT OUT)] in [VIDEO SETUP] to 
[ON] (page 52) even though your TV cannot accept the progressive signal. In 
this case, disconnect the HDMI cable from the unit and then set it to [OFF].
 If you are using the “DMPORT” function, the video signal is output from the 
VIDEO OUT jack only.
Picture noise appears.  The disc is dirty or flawed.
 If the picture output from your system goes through your VCR to get to your 
TV, the copy-protection signal applied to some DVD programs could affect 
picture quality. If you experience problems when you connect your unit through 
your VCR, try connecting your unit to your TV’s video input directly (page 18).
Even though you set the aspect 
ratio in [TV TYPE] of [VIDEO 
SETUP], the picture does not fill 
the TV screen. The aspect ratio on the disc is fixed.
Color irregularity occurs on the 
TV screen.The system’s speakers contain magnet parts, so magnetic distortion may occur. 
When color irregularity occurs on the TV screen, check the following items.
 If the speakers are used with a CRT-based TV or projector, install the speakers 
at least 0.3 meters (1.0 ft) from the TV set.
 If the color irregularity persists, turn off the TV set once, then turn it on after 15 
to 30 minutes.
 If howling occurs, reposition the speakers farther away from the TV set.
 Make sure that no magnetic object (magnetic latch on a TV stand, health care 
device, toy, etc.) is placed near the speakers.
 
						

							94GB
Sound
Symptom Remedy
There is no sound.  The speaker cord is not connected securely.
 Press MUTING on the remote if “MUTING ON” is displayed in the front panel 
display. 
 The system is in pause mode or in Slow-motion Play mode. Press H to return 
to normal play mode.
 Fast forward or fast reverse is being performed. Press H to return to normal 
play mode.
 Check the speaker settings (page 56). 
 Super Audio CD audio signals are not output from the HDMI OUT jack.
 The component connected to the HDMI OUT jack does not conform to the 
audio signal format, in this case set [AUDIO (HDMI)] in [HDMI SETUP] to 
[ON] (page 54).
No sound is output from the 
HDMI OUT jack.  Set [AUDIO (HDMI)] in [HDMI SETUP] to [ON] (page 54).
 The HDMI OUT jack is connected to a DVI (Digital Visual Interface) device 
(DVI (Digital Visual Interface) jacks do not accept audio signals).
 The HDMI OUT jack does not output Super Audio CD sound.
 Try the following: 1 Turn the system off and on again. 2 Turn the connected 
component off and on again. 3 Disconnect and then connect the HDMI cable 
again.
The left and right sounds are 
unbalanced or reversed. Check that the speakers and components are connected correctly and securely.
There is no sound from the 
subwoofer. Check the speaker connections and settings (pages 17, 56).
Severe hum or noise is heard.  Check that the speakers and components are connected securely.
 Check that the connecting cords are away from a transformer or motor, and at 
least 3 meters (10 ft) away from your TV set or a fluorescent light.
 Move your TV away from the audio components.
 The plugs and jacks are dirty. Wipe them with a cloth slightly moistened with 
alcohol.
 Clean the disc.
The sound loses stereo effect 
when you play a VIDEO CD, a 
CD, or an MP3 file. Select stereo sound by pressing AUDIO (page 34).
 Make sure the unit is connected properly.
The surround effect is difficult to 
hear when you are playing a 
sound track of Dolby Digital, 
DTS, or MPEG audio. Check the “
DEC. MODE” setting (page 29).
 Check the speaker connections and settings (pages 17, 56). 
 Depending on the DVD, the output signal may not be the entire 5.1 channel. It 
may be monaural or stereo even if the sound track is recorded in Dolby Digital 
or MPEG audio format.
The sound comes from the center 
speaker only. Depending on the disc, the sound may come from the center speaker only.
No sound is heard from the 
center speaker. Check the speaker connections and settings (pages 17, 56).
 Check the “
DEC. MODE” setting (page 29).
 Depending on the source, the effect of the center speaker may be less 
noticeable.
 A 2 channel source is being played.
 
						

							Additional Information
95GB
Operation
No sound or only a very low-
level sound is heard from the 
surround speakers. Check the speaker connections and settings (pages 17, 56).
 Check the “
DEC. MODE” setting (page 29).
 Depending on the source, the effect of the surround speakers may be less 
noticeable.
 A 2 channel source is being played.
Microphone sound is not output.  Set the karaoke mode to on (page 80).
 Connect the microphone to the unit properly.
 Connect a monaural dynamic microphone.
Symptom Remedy
Radio stations cannot be tuned 
in. Check that the antenna (aerial) is connected securely. Adjust the antenna 
(aerial) or connect an external antenna (aerial) if necessary.
 The signal strength of the stations is too weak (when tuning in with automatic 
tuning). Use direct tuning.
 No stations have been preset or the preset stations have been cleared (when 
tuning by scanning preset stations). Preset the stations (page 58).
The remote does not function.  There are obstacles between the remote and the unit.
 The distance between the remote and the unit is too far.
 The remote is not pointed at the remote sensor on the unit.
 The batteries in the remote are weak.
The disc does not play.  There is no disc inserted.
 The disc is upside down.
Insert the disc with the playback side facing down.
 The disc is skewed on the disc tray.
 The system cannot play CD-ROMs, etc. (page 5).
 The region code on the DVD does not match the system.
 Moisture has condensed inside the unit and may cause damage to the lenses. 
Remove the disc and leave the unit turned on for about half an hour.
The MP3 file cannot be played.  The DATA CD is not recorded in ISO 9660 Level 1/Level 2, or Joliet.
 The DATA DVD is not recorded in UDF (Universal Disk Format).
 The MP3 file does not have the extension “.mp3.”
 The data is not formatted in MP3 even though it has the extension “.mp3.”
 The data is not MPEG1 Audio Layer 3 data.
 The system cannot play audio tracks in MP3PRO format.
 Check the [MEDIA] setting (page 45).
The JPEG image file cannot be 
played. The DATA CD is not recorded in ISO 9660 Level 1/Level 2, or Joliet.
 The DATA DVD is not recorded in UDF (Universal Disk Format).
 It has an extension other than “.jpeg” or “.jpg.”
 It is larger than 3,072 (width) × 2,048 (height) in normal mode, or more than 
2,000,000 pixels in progressive JPEG image file which is mainly used on 
Internet Web sites.
 It does not fit the TV screen (those images are reduced).
 Check the [MEDIA] setting (page 45).
Symptom Remedy
 
						

							96GB
The video file cannot be played.  The file is not created in DivX format or MP4 file format.
 The file has an extension other than “.avi,” “.divx,” “.mp4,” or “.m4v.”
 The DATA CD/DATA DVD is not created in ISO 9660 Level 1/Level 2, or 
Joliet/UDF.
 The video file is larger than 720 (width) × 576 (height).
 Check the [MEDIA] setting (page 45).
The titles of folder/file/file name 
are not displayed correctly. The system can only display numbers and letters of the alphabet. Other 
characters are displayed as [*].
A disc does not start playing 
from the beginning. Program Play, Shuffle Play, or Repeat Play has been selected.
Press CLEAR to cancel these functions before playing a disc.
 Resume Play has been selected.
During stop, press x on the unit or the remote and then start playback 
(page 36).
 The title, DVD or PBC menu automatically appears on the TV screen.
The system starts playing the 
disc automatically. The DVD features an auto playback function.
Playback stops automatically.  Some discs may contain an auto pause signal. While playing such a disc, the 
system stops playback at the auto pause signal.
You cannot perform some 
functions such as stop, search, 
Slow-motion Play, or Repeat 
Play. Depending on the disc, you may not be able to perform some of these 
operations. Refer to the operating instructions supplied with the disc.
Messages do not appear on the 
TV screen in the language you 
want. In the Setup Display, select the desired language for the on-screen display in 
[OSD] under [LANGUAGE SETUP] (page 51).
The language for the sound track 
cannot be changed. Multilingual tracks are not recorded on the DVD being played.
 The DVD prohibits changing the language for the sound track.
The subtitle language cannot be 
changed. Multilingual subtitles are not recorded on the DVD being played.
 The DVD prohibits changing the subtitles.
The subtitle cannot be turned off.  The DVD prohibits turning off subtitles.
The angles cannot be changed.  Multi-angles are not recorded on the DVD being played (page 33).
 The DVD prohibits changing the angles.
A disc cannot be ejected and 
“LOCKED” appears in the front 
panel display. Contact your Sony dealer or local authorized Sony service facility.
[Data error] appears on the TV 
screen when playing a DATA 
CD or DATA DVD. The MP3 file/JPEG image file/video file you want to play is broken.
 The data is not MPEG1 Audio Layer 3 data.
 The JPEG image file format does not conform to DCF.
 The file has the extension “.jpg” or “.jpeg,” but is not in JPEG format.
 The file you want to play has the extension “.avi” or “.divx” but is not in DivX 
format, or is in DivX format but does not conform to DivX Certified profiles.
 The file you want to play has the extension “.mp4” or “.m4v” but is not in MP4 
format, or is in MP4 format but does not conform to MPEG4 Simple Profiles.
The system does not work 
normally. Disconnect the AC power cord (mains lead) from the wall outlet (mains), then 
reconnect after several minutes.
Symptom Remedy
 
						

							Additional Information
97GB
USB device
The Control for HDMI function 
does not work. When “HDMI” does not light up in the front panel display, check the HDMI 
connection (page 18).
 Set [CONTROL FOR HDMI] in [HDMI SETUP] to [ON] (page 53).
 Make sure that the connected component is compatible with the [CONTROL 
FOR HDMI] function.
 Check that the AC power cord (mains lead) of the connected component is 
connected securely.
 Check the connected component’s setting for the Control for HDMI function. 
Refer to the operating instructions supplied with the component.
 If you change the HDMI connection, connect and disconnect the AC power 
cord (mains lead), or have a power failure, set [CONTROL FOR HDMI] in 
[HDMI SETUP] to [OFF], then set [CONTROL FOR HDMI] in [HDMI 
SETUP] to [ON] (page 53).
 For details, see “Using the Control for HDMI Function for “BRAVIA” Sync” 
(page 61).
No sound is output from the 
system and TV while using the 
System Audio Control function. Set [AUDIO (HDMI)] in [HDMI SETUP] to [ON] (page 54).
 Make sure that the connected TV is compatible with the System Audio Control 
function.
 For details, see “Using the Control for HDMI Function for “BRAVIA” Sync” 
(page 61).
Symptom Remedy
“OVERLOAD,” “REMOVE 
USB,” then “PUSH POWER” 
appear in the front panel display. A problem has been detected with the level of electrical current from the   
(USB) port. Turn off the system and remove the USB device from the   
(USB) port. Make sure there is no problem with the USB device. If this display 
pattern persists, contact your nearest Sony dealer.
Are you using a supported USB 
device? If you connect an unsupported USB device, the following problems may occur. 
See “Playable USB Devices” (supplement) for the supported device types.
– The USB device is not recognized.
– File or folder names are not displayed on this system.
– Playback is not possible.
– The sound skips.
– There is noise.
– A distorted sound is output.
– Transferring stops before it is finished.
There  is  no sound.  The USB device is not connected correctly. Turn off the system, then reconnect 
the USB device.
The sound is distorted.  The bit rate used when encoding the audio files was low. Transfer audio files 
encoded with higher bit rates onto the USB device.
There is noise or the sound skips.  Turn off the system, then reconnect the USB device.
 Noise may have entered during the transferring process. Delete the file, and try 
transferring again.
 Copy the files to your computer, format the USB device in FAT12, FAT16, or 
FAT32 format, and transfer the files to the USB device again.*
* This system supports FAT12, FAT16, and FAT32, but some USB devices 
may not support all of these. For details, refer to the operating instructions of 
each USB device or contact the manufacturer.
Symptom Remedy
 
						

							98GB
The USB device cannot be 
connected into the   (USB) 
port. The USB device is being connected backwards. Connect the USB device in the 
correct orientation.
The USB device which has been 
used on another device does not 
work. It may be recorded in an unsupported format. If so, first take the precaution of 
backing up important files on the USB device by copying them to your 
computer hard disk. Next, format the USB device in FAT12, FAT16, or FAT32 
format, and transfer the files to the USB device again.*
* This system supports FAT12, FAT16, and FAT32, but some USB devices 
may not support all of these. For details, refer to the operating instructions of 
each USB device or contact the manufacturer.
“READING” is displayed for a 
long time. The reading process can take a long time in the following cases.
– There are many folders or files on the USB device.
– The file structure is extremely complex.
– The memory capacity is excessive.
– The internal memory is fragmented.
 Sony recommends following these guidelines.
– Total folders on the USB device: 200 or less
– Total files per folder: 150 or less
File names are not displayed 
properly. Transfer the music data onto the USB device again, as the data stored in the 
USB device may have been corrupted.
 The character codes that can be displayed by this system are numbers and letters 
only. Other characters are not displayed correctly.
“DATA ERROR” appears in the 
front panel display during 
playback of a USB device. The audio file/JPEG image file/video file you want to play is broken.
 The data is not MPEG1 Audio Layer 3 data.
 The JPEG image file format does not conform to DCF.
 The file has the extension “.jpg” or “.jpeg,” but is not in JPEG format.
 The file you want to play has the extension “.avi” or “.divx” but is not in DivX 
format, or is in DivX format but does not conform to DivX Certified profiles.
 The file you want to play has the extension “.mp4” or “.m4v” but is not in MP4 
format, or is in MP4 format but does not conform to MPEG4 Simple Profiles.
Playback does not start.  Turn off the system, then reconnect the USB device.
 Connect the USB device that this system can play. See “Playable USB Devices” 
(supplement).
H to start play.
Playback does not start from the 
first track. Program Play, Shuffle Play, or Repeat Play has been selected.
Press CLEAR to cancel these functions before playing a USB device.
 Resume Play has been selected.
During stop, press x on the unit or the remote and then start playback.
It takes time until playback 
starts. The system is playing an audio file in AAC format.
Symptom Remedy
 
						

							Additional Information
99GB
The USB device (audio file/ 
JPEG image file/video file) 
cannot be played back. USB devices formatted with file systems other than FAT12, FAT16, or FAT32 
are unsupported.*
 Files that are encrypted or protected by passwords, etc. cannot be played back.
 The MP3 file does not have the extension “.mp3.”
 The WMA file does not have the extension “.wma.”
 The AAC file does not have the extension “.m4a.”
 The DivX video file does not have the extension “.avi” or “.divx.”
 The MPEG4 video file does not have the extension “.mp4” or “.m4v.”
 The data is not stored in the desired format.
 The MP3 files in formats other than MPEG 1 Audio Layer 3 cannot be played 
back.
 If you use a partitioned USB device, only audio files on the first partition can 
be played.
 The system can playback to a depth of 8 folders only.
 Check the [MEDIA] setting (page 68).
 The number of folders has exceeded 200.
 For audio files/JPEG image files, the folder contains more than 150 files.
 The JPEG image file does not have the extension “.jpg” or “.jpeg.”
 The JPEG image file is larger than 3,072 (width) × 2,048 (height) in normal 
mode, or more than 2,000,000 pixels in progressive JPEG mode which is 
mainly used on Internet Web sites.
 JPEG image files with a high width to length ratio cannot be played back.
 The system cannot play audio tracks in MP3PRO format.
 A WMA file that is in WMA DRM, WMA Lossless, or WMA PRO format 
cannot be played back.
 An AAC file that is in AAC DRM or AAC Lossless format cannot be played 
back.
* This system supports FAT12, FAT16, and FAT32, but some USB devices 
may not support all of these. For details, refer to the operating instructions of 
each USB device or contact the manufacturer.
Audio files or JPEG image files 
take longer to play back than 
others. After the system reads all files on the USB device, playback may take more 
time than usual if:
– the number of folders or files is very large.
– the folder or file organization structure is very complex.
– the memory capacity is very large.
– the file size is extremely large.
– the physical structure within the memory is fragmented. 
 Sony recommends following these guidelines.
– Total folders on the USB device: 200 or less
– Total files per folder: 150 or less
You cannot start transferring 
onto a USB device. The following problems may have occurred.
– The USB device is full.
– The number of audio files and folders on the USB device has reached the 
upper limit.
– The USB device is write-protected.
Symptom Remedy
 
						

							100GB
Transferring stops before it is 
finished. The communication speed of the USB device is extremely slow. Connect a 
USB device that this system can play.
 If the transferring and erasing operations are repeated multiple times, the file 
structure within the USB device becomes complex. Follow the procedure in the 
operating instructions of the USB device to format the USB device. If the 
problem persists, contact your nearest Sony dealer.
Transferring to a USB device 
results in an error. You are using an unsupported USB device. See “Playable USB Devices” 
(supplement).
 The USB device was disconnected or the power was turned off during 
transferring. The USB device may be broken. Follow the procedure in the 
operating instructions of the USB device to format the USB device. If the 
problem persists, contact your nearest Sony dealer.
Audio files or folders on the 
USB device cannot be erased. Check if the USB device is write-protected.
 The USB device was disconnected or the power was turned off during erasing. 
Delete the partially-erased file. If this does not fix the problem, the USB device 
may be broken. Follow the procedure in the operating instructions of the USB 
device to format the USB device. If the problem persists, contact your nearest 
Sony dealer.
Symptom Remedy