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Siemens HiPath Xpressions Compact Service Guidline

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    							Service Guideline   HiPath Workpoint Clients 
     
    HiPath Xpressions Compact V1.0     
    Issue 1.0 from 02/02    Page 21 of 24 
    5 Documentation 
    5.1 Service documentation 
    Title Language Medium Order number 
    Installation and  
    Administration Manual  
    HiPath Xpressions Compact 
    English  
    French  
    German 
    Italian 
    Portuguese 
    Spanish 
    e-docu in  
    Intranet 
     
     
     
     
     
    CD-ROM 
    (HTML and 
    PDF) 
    http://cmweb01.mch.pn.siemens.
    de/e_doku/en/index.htm
     
     
     
     
    Hicom 150 H V1.2 Service CD 
    P31003-H1012-S403-*-6Z20 
     
     German 
    English  
    Italian  
    Spanish  
    Portuguese 
     French 
    PDF (paper) A31003-S2510-A400-*-A9 
    A31003-S2510-A400-*-76A9 
    A31003-S2510-A400-*-72A9 
    A31003-S2510-A400-*-78A9 
    A31003-S2510-A400-*-79A9 
    A31003-S2510-A400-*-77A9 
    Supplements to Hicom 150H 
    V1.2 Service Manual 
    English  
    French  
    German 
    Italian 
    Portuguese 
    Spanish 
    CD-ROM 
    (HTML and 
    PDF) 
     
     
     
    e-docu in  
    Intranet 
    Hicom 150 H V1.2 Service CD 
    P31003-H1012-S403-*-6Z20 
     
     
     
     
    http://intranet.icn.siemens.de/vz_
    dc_2/tndocvz/index.htm 
     
    Installation and  
    Administration Manual  
    HiPath Xpressions Compact 
    Greek  is currently being translated 
    Supplements to Hicom 150H 
    V1.2 Service Manual 
    Greek  is currently being translated 
     
    Electronic documentation for the TAP 
      
    The technicians TAPs are supplied over the electronic service documentation over the SMS 
    interface in the regional office. 
     
    The HiPath 3000 V1.2 service manual also contains the description of the new HiPath Xpressions 
    Compact boards (L8/L24) and (S8/S8R). 
    It also lists the changes to the Assistant E administration tool. 
     
    Service manual in electronic version 
     
    A  browser is needed to work with the electronic service manual in HTML format.  
    Netscape browsers are available for the Siemens AG area without a license. 
     
    Service manual on paper
      
    						
    							Service Guideline   HiPath Workpoint Clients 
      
    HiPath Xpressions Compact V1.0     
    Issue 1.0 from 02/02    Page 22 of 24   
    The service manual on paper can also be ordered from the Fürth distribution center using the 
    Print-On-Demand procedure (POD) over the following link 
    http://intranet.icn.siemens.de/vz_dc_2/tndocvz/index.htm
    . 
    5.1.1 Ordering 
    • Ordering process for the Fürth Distribution Centre (German, English):  
     Order slip recipient V78A6 (Fürth distribution center) 
    • Online information and ordering system click4buisness-supplies in the Intranet: 
    http://c4bs.spls.de/  
     
    In exceptional cases, also by fax with project account number (PAN)  
    Fax: 0911/654-4 271 
    5.1.2  Address Siemens internal 
    Street address Mailing address 
    Siemens AG  Siemens AG 
    LZF Fürth  LZF Fürth 
    Gründlacherstr. 260  Postfach 23 52 
    D-90765 Fürth-Bislohe  D-90713 Fürth 
     
    Telephone: 0911/654– 4257 (Ms. Frank) 
     
    5.2 Important links 
    Link in the Intranet 
    Service Guideline General 
    Service Documentation 
    Sales Information 
    ICN Price List for Direct Sales 
    Start page ICN VD RAC 
    Service Information System (SIS) 
    ICN Technical information 
    Training Institute (course modules) 
    Online information and ordering system for 
    documentation 
    Data Protection & Information Security 
    EN Spare Parts Shop 
    Forms 
     
      
    						
    							Service Guideline   HiPath Workpoint Clients 
     
    HiPath Xpressions Compact V1.0     
    Issue 1.0 from 02/02    Page 23 of 24 
    6 Spare parts/logistics 
    6.1  Initial spare parts – crash parts 
    Crash part = part the failure of which has serious repercussions, including system shutdown 
    Name Part number Repair code 
    Not provided     
     
    6.2 Spare parts 
    Name  Part number  Repair code 
    HiPath Xpressions Compact (P8)  S30122-Q7379-X100  RP 
    HiPath Xpressions Compact (P8R)  S30122-Q7379-Z100  RP 
    HiPath Xpressions Compact (S8)  S30122-Q7379-X  RP 
    HiPath Xpressions Compact (S8R)  S30122-K7379-Z  RP 
    HiPath Xpressions Compact (L8)  S30122-Q7380-X100  RP 
    HiPath Xpressions Compact (L24)  S30122-X7380-X1  RP 
    Repair codes:  RP = repairable,   NR = not repairable 
    6.3  Spare parts supply 
    NMW (New Materials Management) guidelines apply, see Service Guideline General. 
     
    6.4 Ordering procedure 
    Standard ordering procedures apply, see Service Guideline General. 
     
     
    7  Data protection and information security 
    Country-specific regulations must be observed. 
    7.1 Siemens regulations 
    Internal Siemens regulations must be observed, see Service Guideline General 
    The valid statutory data protection regulations shall apply. 
    For more information, refer to the Corporate Information Security Guide
     and the 
    Service Guideline General
    , section 11, Security Requirements. 
      
    						
    							Service Guideline   HiPath Workpoint Clients 
      
    HiPath Xpressions Compact V1.0     
    Issue 1.0 from 02/02    Page 24 of 24 
    8 Abbreviations 
    CD-ROM  Compact Disc-Read Only Memory 
    HiPath 3000  Siemens PBX 
    HW Hardware 
    ITSC  International Technical Support Centre 
    IVM  Integrated Voice Mail 
    LAN  Local Area Network 
    NMW  New Materials Management 
    PBX  Private Branch Exchange 
    PC Personal Computer 
    PCI   Programming Communication Interface 
    PKU Distributors 
    PS Product support 
    RAC  Remote Access Center 
    RAM  Random Access Memory 
    SIS  Service Information System 
    SW Software 
    TCP/IP  Transmission Control Protocol/Internet Protocol 
    TI Technical Information 
      
    						
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