Siemens Hicom 300 Set T8 Operating Instructions
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11 Alternating between Calls You have a call on the line and wish to make a second call and want to alternate between both calls. - press Transfer key - dial the required extension or external number or You have a call on the line and wish to answer a second call and want to alternate between both calls. - press Call Pickup key You may use the Alternating key to switch between the original and 3rd party calls. In each case the other party is automatically placed on hold. You can only use the Alternating feature on a Set T8 if you have an Alternating key. The Alternating code * ** * *27 will not function on a Set T8.
12 Transfer a Second Caller Answer 2nd Caller If you are busy on a call when the Call Pickup LED starts flashing and you wish to answer the waiting call. - ask 1st caller to hold - press Call Pickup key - 1st caller is placed on hold - 2nd caller is now on line Transfer 2nd Caller - press Transfer key - dial required extension number - press 2nd Call Release key - 1st caller is now on line Return to Caller If no reply or busy tone is received when attempting to transfer the second call you can then return to the second caller. - press Transfer Return key - 2nd caller is now on line - 1st caller is still on hold
13 3 Way Conference This feature allows you to bring a third party into an existing conversation on your extension. The options allowed are: 1. 3 extensions 2. 2 extensions and one external party 3. 1 extension and two external parties. Activate a 3 Way Conference - you are engaged on a call - press Transfer key, listen for internal dial tone - dial the required extension or “0” and the external number - when the called party answers press Transfer key - dial * ** * *31 - conference tone is heard and all 3 parties are connected. If the third party is no longer required, press the Transfer Return key to disconnect.
14 Call Back Call Back requests can be left on extensions which have been rung and not answered or are busy. Activate Call Back - Busy - called extension is busy - dial * ** * *22 - replace your handset or press Loudspeaker key The system will automatically call you back when both your extension and the called extension are free. - lift handset or press Loudspeaker key - ring tone is heard as the required extension is rung Activate Call Back - No answer - called extension does not answer - dial * ** * *22 - replace your handset or press Loudspeaker key When the called party returns to the office and has used the telephone the system will ring your telephone. - lift handset - ring tone is heard as the required extension is rung Cancel Call Back - when the system rings you back - lift and replace handset or press Loudspeaker key twice
15 External Line Reservation Should you dial “0” for a line and receive busy tone, i.e. all lines are busy, you may reserve the first line to become free for your use. Activate External Line Reservation You have dialled “0” for an external line and receive a busy tone, do not replace your handset. - dial * ** * *22 - replace your handset or press Loudspeaker key When an external line becomes free your extension will ring. - lift handset or press Loudspeaker key - internal dial tone is heard - Dial “0” for the line and required external number.
16 Call Forwarding Preset Your line can be forwarded to a predetermined extension for answering. This can be to either a Digital or analogue extension. Programme Preset Extension Number - press Programme key - press Call Forward key twice or dial * ** * *11 - dial required extension number - press Programme key -Call Forward LED is on (if equipped) The predetermined extension number has now been permanently programmed. Calls will now go to the Preset destination immediately. When you lift your handset, special dial tone will also be heard to remind you that the feature is activated. Deactivate Call Forwarding - press Call Forward key or dial #10 -Call Forward LED goes off (if equipped) When Preset Call Forward destination has been programmed but deactivated it will serve as Call Forward Busy or Call Forward No Answer i.e. If your extension rings for longer than +/- 25 seconds it will automatically divert to the Preset extension number.
17 Call Forwarding Preset - cont’d Reactivate Call Forwarding - press Call Forward key or dial * ** * *10 -Call Forward LED is on (if equipped) Calls will now go to the Preset destination immediately. Change Preset Extension Number - press Programme key - press Call Forward key twice or dial * ** * *11 - dial required extension number - press Programme key -Call Forward LED is on (if equipped)
18 Call Forwarding Variable This is a temporary Call Forwarding feature which allows you to divert all your calls to an extension of your choice and will override your Call Forward Preset destination. Programme Call Forwarding - press Programme key - press Call Forward key once only or dial * ** * *10 - dial required extension number - press Programme key -Call Forward LED is on (if equipped) When you lift your handset, special dial tone will also be heard to remind you that the feature is activated. Cancel Call Forwarding -Call Forward LED is on - press Call Forward key or dial #10 -Call Forward LED goes off (if equipped) Calls will now ring as normal on your extension. Your Call Forward Preset destination will now be restored.
19 Follow Me This feature allows you to activate call forwarding at a remote extension to enable calls to follow you from extension to extension. Activate Follow Me When you arrive at the remote extension where you wish to receive calls made to your extension. - dial * ** * *25 and your PIN number - dial * ** * *10 -Call Forward LED on (if equipped) Incoming calls to your extension will now be diverted to this extension. When you activate this feature it transfers various facilities to this extension e.g. Barring Restrictions, Stored No. Redial etc. Cancel Follow Me At the remote extension - first dial #10 (this cancels your Call Forwarding) -Call Forward LED goes off (if equipped) - dial #25 (this cancels your PIN) NBShould you forget to cancel your PIN and Call Forward at the remote extension, contact the extension and ask them to dial #25. The Call Forward must be cancelled from your extension in this case. The ID will however be automatically cancelled if the extension is not used for a predetermined time. The Call Forward can be cancelled from your own extension.
20 Electronic Telephone Lock This feature allows you to lock your extension, by dialling your PIN number, which prevents unauthorised use of your extension. The PIN number assigned to your extension will be provided by your System Administrator. Lock your Extension - dial * ** * *21 and your PIN number Your extension will now be restricted to local or internal calls only Special dial tone will be heard to remind you that the feature is activated. Unlock your Extension - dial #21 and your PIN number