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Siemens Hicom 300 Analogue Telephone User Guide

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    							Hicom 300
    Analogue Telephone
    s 
    						
    							2Introduction .............................................................................................. 4
    Standard Features ................................................................................... 5
    Internal and External Dialling ................................................................... 5
    Dialling the Switchboard ........................................................................... 5
    Call Transfer ............................................................................................. 6
    Enquiry Call .............................................................................................. 7
    Toggle Between Calls ............................................................................... 8
    8 Way Conference .................................................................................... 9
    Call Pick Up ............................................................................................ 10
    Call Back ................................................................................................ 11
    External Line Reservation ...................................................................... 13
    Call Diversion Features ........................................................................ 14
    Fixed Call Forwarding ............................................................................. 14
    Variable Call Forwarding ......................................................................... 16
    PIN Features .......................................................................................... 17
    Electronic Telephone  Lock ...................................................................... 17
    Mobile Class of Service .......................................................................... 18
    Follow Me ............................................................................................... 19
    Optional Features .................................................................................. 20
    Individual Abbreviated Dialling ................................................................ 20
    System Abbreviated Dialling ................................................................... 21
    User Guide 
    						
    							3
    User Guide - Cont’d
    Stored Number Redial ............................................................................ 22
    Timed Reminder ..................................................................................... 23
    Night Service .......................................................................................... 24
    Quick Reference ...................................................................................... 24 
    						
    							4
    Introduction
    This guide is designed to assist extension users on a Siemens Hicom 300
    Communications System to use all authorised features.
    Your extension may not be authorised 
    * ** *
    * to use all features. The Siemens
    representative can confirm features that are available to you.
    Your extension may also be subject to trunk barring thus restricting where you
    may dial.
    A variety of analogue instruments are available for use on the Hicom 300. e.g.-
    Venus - Analogue telephones
    euroset - Analogue range of telephones
    Please refer to the separate instruction manuals for the euroset range of
    telephones.
    * ** *
    * - authorised features are those features that your company has designated
    for your use and may vary from extension to extension.
    Transfer key
    The Transfer key on your telephone may be marked as R or¤.
    RECALL 
    						
    							5
    Internal and External Dialling
    Dialling Another Extension
    - lift handset, listen for internal dial tone
    - dial the required extension number
    Dialling an External Number
    - lift handset, listen for internal dial tone
    - dial line access code (code is normally 0)
    - dial the required external number
    V VV V
    VYour telephone may have restricted dialling facilities, e.g. trunk calls
    may not be permitted.
    Dialling the Switchboard
    - lift handset, listen for internal dial tone
    - dial code for switchboard (code is normally 9)
    Standard Features 
    						
    							6
    Call Transfer
    You may transfer an internal or external call from your extension to any other
    extension or to the switchboard.
    Transfer to a Free Extension (Announcing the Call)
    - press Transfer key, listen for internal dial tone
    - dial the required extension or switchboard
    - when the extension or the switchboard answers, announce
    the call and replace handset.
    If called party does not answer
    - press Transfer key
    - internal dial tone is heard briefly
    - you are now connected to the original call
    Transfer to a Free Extension (Call not Announced)
    - press Transfer key, listen for internal dial tone
    - dial the required extension or switchboard
    - when you hear ring tone, replace handset.
    The call has now been transferred. If the ringing extension does not answer
    within a predetermined time the call will automatically be transferred back to
    your extension.
    Transfer to a Busy Extension
    - press Transfer key, listen for internal dial tone
    - dial the required extension number
    - when you hear busy tone, replace handset. 
    						
    							7
    Call Transfer - Cont’d
    The call has now been transferred to the busy extension. If the busy extension
    terminates the call within a predetermined time and replaces the handset the
    transferred call will ring the extension. If the extension remains busy the call
    will automatically be transferred to your extension.
    Enquiry Call
    This feature allows you to hold an existing call, dial another extension or even
    an external number, conduct a conversation without the original caller
    overhearing and then return to the original caller.
    Activate Enquiry Call
    - press Transfer key, listen for internal dial tone
    - dial the required extension number or dial 0 and then
    the required external number
    - conduct your conversation
    - press Transfer key to return to the original call
    You may use the Toggle facility to switch between the original and 3rd party
    calls. In each case the other party is automatically placed on hold. 
    						
    							8
    Toggle Between Calls
    You have a call on the line and wish to make a second call and want to toggle
    between both calls.
    Activate Toggle
    - you are engaged on a call
    - press Transfer key, listen for internal dial tone
    - dial the required extension or external number preceded
    by 0 for outside line
    - when 2nd party answers press Transfer key, listen for internal
    dial tone
    - dial 
    * ** *
    * 27
    - you may now toggle between the two parties by pressing
    Transfer key
    V VV V
    VThe waiting party cannot hear your conversation. 
    						
    							9
    8 Way  Conference
    This feature allows you to bring up to 7 parties into an existing conversation on
    your extension. The 7 parties could be external, internal or a mix of both.
    Activate an 8 Way Conference
    - you are engaged on a call
    - press Transfer key, listen for internal dial tone
    - dial the required extension or 0 and the external number
    - press Transfer key
    - dial 
    * ** *
    * 31
    - conference tone is heard and 3 parties are connected.
    Repeat the procedure to add more parties to the conference.
    Consult with an internal or external party when busy with a conference
    - press Transfer key, listen for internal dial tone
    - dial the required extension or 0 and the external number
    - consult with party
    - press Transfer key
    - you are now reconnected to the conference. 
    						
    							10
    Call Pick Up
    The call pick up feature allows you to answer any ringing extension in your pick-
    up group from your telephone.
    Activate Call Pick Up
    An extension within your pick-up group is ringing
    - lift handset, listen for internal dial tone
    - dial 
    * ** *
    * 33
    - you will now have answered the call 
    						
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