Siemens Hicom 300 Analogue Telephone User Guide
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11 Call Back Call Back requests can be left on extensions which have been rung and not answered or are busy. Activate Call Back - Busy - called extension is busy - dial * ** * * 22 - confirmation tone is heard - replace handset The system will automatically call you back when both your extension and the called extension are free. - lift handset - ring tone is heard as the required extension is rung Should you fail to answer a Call Back that you have activated, the system will automatically cancel the feature after ringing your extension for a predetermined time. Activate Call Back - No answer - called extension does not answer - dial * ** * * 22 - confirmation tone is heard - replace handset When the called party returns to the office and has used the telephone the system will ring your telephone. - lift handset - ring tone is heard as the required extension is rung
12 Call Back - Cont’d Cancel Call Back (Before Ring Back) - lift handset - dial # 22 - confirmation tone is heard - replace handset
13 External Line Reservation Should you dial 0 for a line and receive busy tone, i.e. all lines are busy, you may reserve the first line to become free for your use. Activate External Line Reservation You have dialled 0 for an external line and receive a busy tone, do not replace the handset. - dial * ** * * 22 - listen for confirmation tone - replace handset When an external line becomes free your extension will ring. - lift handset - internal dial tone is heard - Dial 0 for the line and required external number.
14 Fixed Call Forwarding Your line can be forwarded to a fixed destination for answering. This can be to either a Digital, analogue extension or external number. Programme or Change Fixed Call Forwarding - lift handset, listen for internal dial tone - dial * ** * * 11 - dial required extension number or 0 and external number - listen for confirmation tone - replace handset The Fixed Call Forward destination has now been permanently programmed. Calls will now go to the Fixed Call Forward destination immediately. When you lift your handset, special dial tone will also be heard to remind you that the feature is activated. Deactivate Fixed Call Forwarding - lift handset - dial # 10 - listen for confirmation tone - replace handset When Fixed Call Forward destination has been programmed but deactivated it will serve as Call Forward No Answer i.e. If your extension rings for longer than a predetermined time it will automatically divert to the Fixed destination. Call Diversion Features
15 Fixed Call Forwarding - Cont’d Reactivate Fixed Call Forwarding - lift handset, listen for internal dial tone - dial * ** * * 10 - listen for confirmation tone - replace handset Calls will now go to the Fixed Call Forward destination immediately. Cancel Fixed Call Forwarding - lift handset, listen for internal dial tone - dial # 11 - listen for confirmation tone - replace handset A new destination number must now be programmed before Fixed Call Forwarding can be used again.
16 Variable Call Forwarding This is a temporary Call Forwarding feature which allows you to divert all your calls to an destination of your choice and will override your Fixed Call Forwarding destination. Programme Variable Call Forwarding - lift handset, listen for internal dial tone - dial * ** * * 10 - dial required extension number or 0 and external number - listen for confirmation tone - replace handset When you lift the handset, special dial tone will be heard to remind you that the feature is activated. Cancel Variable Call Forwarding - lift handset - dial # 10 - listen for confirmation tone - replace handset Calls will now ring as normal on your extension. Your Fixed Call Forward destination will now be restored.
17 Electronic Telephone Lock This feature allows you to lock your extension, by dialling your PIN, which prevents unauthorised use of your extension. The PIN assigned to your extension will be provided by your System Administrator. Lock your Extension - lift handset, listen for internal dial tone - dial * ** * * 21 and your PIN - listen for confirmation tone - replace handset Your extension will now be restricted to local or internal calls only Special dial tone will be heard to remind you that the feature is activated. Unlock your Extension - lift handset - dial # 21 and your PIN - listen for confirmation tone - replace handset V VV V VYou will still be able to receive calls when your extension is locked. PIN Features
18 Mobile Class of Service This feature allows you to activate your own Class of Service (barring level) on any extension. Activate Mobile Class of Service - lift handset, listen for internal dial tone - dial * ** * * 25 and your PIN - listen for confirmation tone - replace handset Calls will now register against your name on the Telephone Management System. Cancel Mobile Class of Service - lift handset, listen for special dial tone - dial # 25 - listen for confirmation tone - replace handset V VV V VShould you forget to cancel your PIN at the remote extension, contact the extension and ask them to dial # 25. The PIN will however be automatically cancelled if the extension is not used for a predetermined time.
19 Follow Me This feature allows you to activate call forwarding at a remote extension to enable calls to follow you from extension to extension. Activate Follow Me When you arrive at the remote extension where you wish to receive calls made to your extension. - lift handset, listen for internal dial tone - dial * ** * * 25 and your PIN - dial * ** * * 10 - replace handset Incoming calls to your extension will divert to this extension. When you activate this feature it transfers various facilities to this extension e.g. Barring Restrictions, Stored No. Redial etc. Cancel Follow Me At the remote extension - lift handset, listen for internal dial tone - first dial # 10 (this cancels your Call Forwarding) - dial # 25 (this cancels your PIN) - listen for confirmation tone - replace handset V VV V VShould you forget to cancel your PIN at the remote extension, contact the extension and ask them to dial # 25. The PIN will however be automatically cancelled if the extension is not used for a predetermined time. The Call Forward can be cancelled from your own extension.
20 Individual Abbreviated Dialling In addition to the System Abbreviated dialling lists you may programme 10 additional numbers, under the dial keypad digits 0-9, for your exclusive use. These numbers will, however, be subject to any trunk barring limits which apply to your extension. Programme numbers - lift handset, listen for internal dial tone - dial * ** * * 81 - enter digit (0-9) under which to store new number - enter required external number (preceded by 0 for outside line) - replace handset Dial numbers - lift handset, listen for internal dial tone - dial # 81 - enter digit (0-9) under which required number is stored - wait whilst system dials the number When you enter a number in a location that already has a stored number this will be deleted and the new number accepted. Optional Features