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Siemens Hicom 150 Optiset E Standard/advance Plus/memory Manual

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    							11
    Call Transfer
    You may transfer an internal or external call from your extension to any other
    extension or to the switchboard.
    Transfer to a Free Extension (Announcing the Call)
    - press  
    4 44 4
    4  key to confirm consultation? option
    - dial required extension
    - announce the call and replace handset
    Transfer to a Free Extension (Call not Announced)
    - press  
    4 44 4
    4  key to confirm consultation? option
    - dial required extension
    - replace handset when ring tone is heard
    - the call has now been transferred
    Transfer to a Busy Extension
    - press  
    4 44 4
    4  key to confirm consultation? option
    - dial required extension
    - replace handset when busy tone is heard
    - the call has now been transferred to the busy extension.
    If the busy extension terminates the call within a predetermined time, the
    transferred call will ring the extension.
    Transfer Using the Dial Keys
    - press the required Dial (DSS) key
    - announce the call when the extension answers
    - replace handset
    Return to Caller
    If no reply or busy tone is received, you may return to the caller without
    attempting to transfer the call.
    - press  
    4 44 4
    4 key twice to confirm consultation Return? option
    - you are now reconnected to the caller 
    						
    							12
    Call Transfer - Cont’d
    If the extension remains busy or unanswered the call will automatically be
    transferred back to your extension.
    recall : 223
    - lift handset
    You are now reconnected to the caller. 
    						
    							13
    Enquiry Call
    This feature allows you to hold an existing call, dial another extension or an
    external number, conduct a conversation without the original caller overhearing,
    and then return to the original caller.
    Activate Enquiry Call
    - press  
    4 44 4
    4  key to confirm consultation?  option
    - dial required extension number or dial 0 and required external number
    - conduct conversation
    - press  
    4 44 4
    4  key to confirm release and Return? option to
    return to original call
    Activate Enquiry Call Using Dial Keys
    - press required Dial key
    - conduct conversation
    - press  
    4 44 4
    4  key to confirm release and Return? option to
    return to holding call
    You may use the toggle option to switch between the original and third
    party calls. In each case the other party is automatically placed on hold. 
    						
    							14
    Toggle between Calls
    You have a call on the line and wish to make a second call and want to toggle
    between the calls.
    Activate Toggle
    - press  
    4 44 4
    4  key to confirm consultation? option
    - dial required extension or 0 and external number
    or
    - press Dial/DSS key
    Once you have the second call on the line
    - scroll to toggle? option
    - press  
    4 44 4
    4  key to confirm toggle? option
    - repeat  
    4 44 4
    4  key to toggle between callers
    Disconnect either Party
    - toggle to party you wish to disconnect
    - scroll to release and return? option
    - press  
    4 44 4
    4  key to confirm release and return? option
    - you will now be connected to the remaining caller
    VThe waiting party cannot hear your conversation. 
    						
    							15
    8 Way  Conference
    This feature allows you to add up to 7 additional parties, internal and/or
    external, to your existing conversation.
    Activate Conference
    - you are engaged on a call
    - press  
    4 44 4
    4  key to confirm consultation? option
    - dial required extension or 0 and external number
    - scroll to add to Conference?
     option
    - press  
    4 44 4
    4  key to confirm add to conference? option
    - conference tone is heard and all three parties are connected
    conference members: 3
    consultation?
    Add more parties to Conference
    - press  
    4 44 4
    4  key to confirm consultation? option
    - dial required extension or 0 and external number
    - scroll to add to Conference?
     option
    - press  
    4 44 4
    4  key to confirm add to conference? option
    - conference tone is heard and all four parties are connected
    conference members: 4
    consultation?
    Repeat the procedure to add more parties to the conference.
    Enquiry Call whilst in Conference
    - press  
    4 44 4
    4  key to confirm consultation? option
    - dial required extension or 0 and external number
    - consult with the party
    - scroll to release and return?
     option
    - press  
    4 44 4
    4  key to confirm return to Conference? option
    You are now reconnected to the conference. 
    						
    							16
    Call Pickup
    The Call Pickup feature allows you to answer any ringing extension in your
    pickup group from your telephone.
    Activate Call Pickup
    An extension within your pickup group is ringing
    -Call Pickup LED flashes
    for:  213 mr jones
    - lift handset, listen for internal dial tone
    - press Call Pickup key
    - you have now answered the call
    or
    -Call Pickup  LED flashes
    for:  213 mr jones
    - press Call Pickup key
    - you have now answered the call for handsfree operation
    Once you have answered the call the source will be displayed
    206      paul louw
    consultation? 
    						
    							17
    Second Call Camp-on
    This feature allows a second call to camp on to  your extension when you are
    busy on a call.
    The caller will receive ringing tone instead of busy tone.
    Activate Second Call Camp-on
    - press Service Menu key
    - scroll to Important features?
     option
    - press  
    4 44 4
    4  key to confirm Important features? option
    - scroll to call waiting on?
     option
    - press  
    4 44 4
    4  key to confirm call waiting on? option
    call waiting on
    When you are busy on a call and a second call arrives it will be signalled by
    a beep tone and the display will show:-
    from: source of call
    answer call?
    - press  
    4 44 4
    4  key to confirm answer call? option
    You are now connected to the second call and the first call is placed on hold.
    Transfer Second Call
    - press  
    4 44 4
    4  key to confirm consultation? option
    - dial required extension number
    - replace handset
    First caller will automatically recall to your extension.
    recall: xxxx 
    						
    							18
    Second Call Camp-on - Cont’d
    Deactivate Second Call Camp-on
    - press Service Menu key
    - scroll to Important features...?
     option
    - press  
    4 44 4
    4  key to confirm Important features...? option
    - scroll to call waiting off?
     option
    - press  
    4 44 4
    4  key to confirm call waiting off? option
    call waiting off 
    						
    							19
    Call Park
    This feature allows you to Park an external or internal call on your extension
    to be retrieved at any extension.
    There are 10 Park locations (0-9).
    Park a Call
    - press Park key
    - call is placed in first free slot (location)
    - replace handset
    - call is now parked
    -Park LED remains on
    slot number: 0
    VNote slot number for subsequent retrieval.
    Retrieve a Parked Call
    - lift handset, listen for internal dial tone
    - press Park key
    enter slot number:
    - enter slot number (0-9)
    You are now connected to the caller. 
    						
    							20
    Call Back
    Call Back requests can be left on extensions which have been rung and not
    answered or are busy.
    Activate Call Back Busy
    - called extension is busy
    - press  
    4 44 4
    4  key to confirm Call Back?
     option
    queued
    - replace handset or press Speaker key
    The system will automatically call you back when both your extension and the
    called extension are free.
    CALLBACK: mr jones
    - lift handset or press Speaker key
    - ring tone is heard as the required extension is rung
    Activate Call Back No Answer
    - called extension does not answer
    - press  
    4 44 4
    4  key to confirm Call Back? option
    queued
    - replace handset or press Speaker key
    When the called party returns to the office and has used the telephone the
    system will ring your extension.
    CALLBACK:  mr jones
    - lift handset or press Speaker key
    - ring tone is heard as required extension is rung 
    						
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