Home > Siemens > Telephone > Siemens Hicom 118 Optiset E Standard/advance Plus/memory User Guide

Siemens Hicom 118 Optiset E Standard/advance Plus/memory User Guide

    Download as PDF Print this page Share this page

    Have a look at the manual Siemens Hicom 118 Optiset E Standard/advance Plus/memory User Guide online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 428 Siemens manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.

    							11
    Internal and External Dialling
    Handset Operation
    - lift handset, listen for internal dial tone
    - dial the required extension number or external number preceded by
    line access code (code is normally 0)
    Handsfree Operation
    - do not lift handset
    - dial the required extension number or external number preceded by
    line access code (code is normally 0)
    VYour telephone may have restricted dialling facilities, e.g. trunk calls
    may not be permitted.
    Dialling the Switchboard
    Handset Operation
    - lift handset, listen for internal dial tone
    - dial code for switchboard (code is normally 9)
    Handsfree Operation
    - do not lift handset
    - dial code for switchboard (code is normally 9)
    Standard Features 
    						
    							12
    Call Transfer
    You may transfer an internal or external call from your extension to any other
    extension or to the switchboard.
    Transfer to a Free Extension (Announcing the Call)
    - press  
    4 44 4
    4  key to confirm enquiry option
    - dial required extension
    - announce the call and replace handset
    Transfer to a Free Extension (Call not Announced)
    - press  
    4 44 4
    4  key to confirm enquiry option
    - dial required extension
    - replace handset when ring tone is heard
    - the call has now been transferred
    Transfer to a Busy Extension
    - press  
    4 44 4
    4  key to confirm enquiry option
    - dial required extension
    - replace handset when busy tone is heard
    - the call has now been transferred to the busy extension.
    If the busy extension terminates the call within a predetermined time, the
    transferred call will ring the extension.
    Transfer Using the Dial Keys
    - press the required Dial (DSS) key
    - announce the call when the extension answers
    - replace handset
    Return to Caller
    If no reply or busy tone is received, you may return to the caller without
    attempting to transfer the call.
    - press  
    4 44 4
    4  key to confirm Return to held call? option
    - you are reconnected to the caller 
    						
    							13
    Call Transfer - Cont’d
    If the extension remains busy or unanswered the call will automatically be
    transferred back to your extension.
    recalling from: 23
    ans incoming call?
    - lift handset 
    						
    							14
    Enquiry Call
    This feature allows you to hold an existing call, dial another extension or an
    external number, conduct a conversation without the original caller overhearing,
    and then return to the original caller.
    This call can also be converted to a 3 Way conference.
    Activate Enquiry Call
    - press  
    4 44 4
    4  key to confirm enquiry option
    - dial required extension number or dial 0 and required external number
    - conduct conversation
    - press  
    4 44 4
    4  key to confirm Return to held call? option to
    return to original call
    Activate Enquiry Call Using Dial Keys
    - press required Dial key
    - conduct conversation
    - press  
    4 44 4
    4  key to confirm Return to held call? option to
    return to holding call
    You may use the Shuttle option to switch between the original and third
    party calls. In each case the other party is automatically placed on hold.
    Alternating between Parties (Shuttle)
    During an enquiry call you may alternate between both parties
    - scroll to shuttle option
    - press  
    4 44 4
    4  key to confirm
    - repeat  
    4 44 4
    4  key to shuttle between callers
    Activate 3 Way Conference
    - scroll to conference? option
    - press  
    4 44 4
    4  key
    - all 3 parties are now connected
    - replace handset to terminate conference call 
    						
    							15
    3 Way  Conference
    You are engaged on a call and wish to include a third party. The third party may
    be either external or internal.
    Activate Conference
    - you are engaged on a call
    - scroll to set up Conference
     option
    - press  
    4 44 4
    4  key
    please dial
    return to held call
    - dial required extension or 0 and external number
    ext 12
    Conference?
    - press  
    4 44 4
    4  key to set up conference
    - warn tone is heard and all three parties are connected
    End Conference
    Conference
    clear Conference?
    - press  
    4 44 4
    4  key to clear conference
    or
    - scroll to one of the following options:-
    -release 1st party?
    -release 2nd party?
    -withdraw?
    - press  
    4 44 4
    4  key to confirm option
    - replace handset to terminate conference call 
    						
    							16
    Call Pickup
    The Call Pickup feature allows you to answer any ringing extension in your
    pickup group from your telephone.
    Activate Call Pickup
    An extension within your pickup group is ringing
    -Call Pickup LED flashes
    - a ping ring will also alert you to an incoming call
    CALL for: 23
    group pickup?
    - lift handset, listen for internal dial tone
    - press Call Pickup key
    - you have now answered the call
    or
    -Call Pickup  LED flashes
    - a ping ring will also alert you to an incoming call
    CALL for: 23
    group pickup?
    - press Call Pickup key
    - you have now answered the call for handsfree operation 
    						
    							17
    Transfer a Second Caller
    Answer Second Call
    If you are busy on a call when the Call Pickup LED flashes and you wish to
    answer the waiting call.
    - ask existing caller to hold
    - press Call Pickup key
    - first call is placed on hold
    - second call is now on the line
    external
    return to held call?
    Transfer Second Call
    - scroll to enquiry? option
    - press  
    4 44 4
    4  key to confirm enquiry? option
    external
    return to held call?
    - dial required extension number
    - press Release key
    Return to 1st Caller
    please dial
    return to held call?
    - press  
    4 44 4
    4  key twice
    You are now reconnected to the original caller. 
    						
    							18
    Call Park
    This feature allows you to Park an external or internal call on your extension
    to be retrieved at any extension or from the switchboard.
    There are 10 Park positions (0-9 on keypad).
    Park a Call
    - press Park key plus location number (0-9)
    - replace handset
    - call is now parked
    Retrieve a Parked Call before Recall
    - lift handset, listen for internal dial tone
    - press Park key plus location number (0-9)
    - you are now connected to the caller
    or
    - press Park key plus location number (0-9)
    - you are now connected to the caller for handsfree operation
    If the call is not retrieved it will automatically recall to your extension after a
    predetermined time.
    Your telephone will ring
    - lift handset
    - you are now connected to the caller 
    						
    							19
    Call Back
    Call Back requests can be left on extensions which have been rung and not
    answered or are busy.
    Activate Call Back Busy
    - called extension is busy
    - press  
    4 44 4
    4  key to confirm Call Back?
     option
    CALL BACK set
    - replace handset or press Release key
    The system will automatically call you back when both your extension and the
    called extension are free.
    CALL BACK: 12
    - lift handset
    - ring tone is heard as the required extension is rung
    Activate Call Back No Answer
    - called extension does not answer
    - press  
    4 44 4
    4  key to confirm Call Back? option
    CALL BACK set
    - replace handset or press Release key
    When the called party returns to the office and has used the telephone the
    system will ring your extension.
    CALL BACK: 12
    - lift handset
    - ring tone is heard as required extension is rung 
    						
    							20
    Call Forwarding / Divert
    This feature allows for 3 types of forwarding, or diversion, of your calls to an
    extension of your choice.
    Programme Call Forwarding / Divert
    - press Divert key
    diversion type:
    1=all calls?
    - scroll to required type of forwarding (1,2 or 3)
    - press  
    4 44 4
    4  key to confirm
    to:
    - enter required extension number
    - press  
    4 44 4
    4  key to save
    When you lift the handset special dial tone will be heard to remind you that the
    feature is activated
    Cancel Call Forwarding / Divert
    - press Divert key
    Calls will now ring as normal on your extension.
    Types of Call Forwarding / Divert
    1 - Internal and External
    2 - External calls only
    3 - Internal calls only
    Call Diversion Features 
    						
    All Siemens manuals Comments (0)

    Related Manuals for Siemens Hicom 118 Optiset E Standard/advance Plus/memory User Guide