Siemens Hicom 118 Operators Guide
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s Hicom 118 Operators Guide
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3 Hicom 118 Operators Guide Introduction ................................................................................................. 4 Handsfree Operation ................................................................................... 6 Answering an Incoming Call ........................................................................ 7 Accept Camp-on / Answer 2nd Call ............................................................. 8 Extend Call to Free Extension...
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4 Introduction Range of optiset E Instruments A variety of optiset E screen based instruments are available for use on the Hicom 118: optiset E standard -Loudspeaking No Key Modules No adapter plug-in positions optiset E advance -Open Listening Key Modules Two adapter plug-in positions optiset E advance plus -Loudspeaking Key Module Two adapter plug-in positions optiset E memory -Loudspeaking Key Modules Two adapter plug-in positions The optiset E telephones are Digital Feature instruments that have 12...
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5 Introduction - Cont’d Glossary LED-Light Emitting Diode Shuttle-Alternating between calls DDS-Direct Destination Select (External number) DSS-Direct Station Select (Extension number with busy and ringing indication)
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6 Handsfree Operation Your Hicom is automatically handsfree. WHAT YOU HAVE TO DO WHAT HAPPENS To change from handsfree to handset. Call in progress00:00:08 Lift handsetenquiry?> You are now engaged on call via handset only You are engaged on a call via handset and want to revert to handsfree. Hold SPEAKER key down and00:00:15 replace handsetenquiry?> You are now connected handsfree To disconnect call Depress RELEASE key14:34 thu. 26 jun. 97. > Call now disconnected
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7 Answering an Incoming Call WHAT YOU HAVE TO DO WHAT HAPPENS from:external > Lift handsetexternal enquiry?> 00:00:10 (call timer) enquiry?> You are now connected to the caller. To transfer the existing call:-from:external Depress relevant Ext No key and> RELEASE key or replace handset
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8 Accept Camp-on / Answer 2nd Call You have answered an incoming call and wish to hold the call on the switchboard in order to answer a 2nd call. WHAT YOU HAVE TO DO WHAT HAPPENS from:external accept camp-on?> Depress 4 44 4 4external return to held call? You are now connected to the caller. Transfer Second Call Depress Ext No key (e.g. 12)12 return to held call? Replace handset Held call rings switchboardrecalling:external > Lift handset You are now reconnected to the 1st caller.
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9 Extend Call to Free Extension WHAT YOU HAVE TO DO WHAT HAPPENS Depress Ext No key (e.g. 12)12 return to held call? Depress RELEASE key orcall transferred replace handset> Caller will hear music until call is answered. Announce Call Depress Ext No key (e.g. 12)12 return to held call? Wait until extension answers, announce call, then depress RELEASE call transferred key or replace handset>
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10 Extend Call to Busy Extension WHAT YOU HAVE TO DO WHAT HAPPENS Extension key o is on Inform caller that extension is busy. Depress busy Ext No key (e.g. 12)12 return to held call? Call is extended to extension Depress RELEASE keycall transferred > Caller is now camped on to busy extension and will hear music.