Sharp MX M310 User Manual

							DIGITAL MULTIFUNCTIONAL 
SYSTEM
OPERATION MANUAL
 BEFORE USING 
   THE MACHINE
 COPY FUNCTIONS
 
CONVENIENT COPY 
   FUNCTIONS
 NETWORK SCANNER
   FUNCTION
 SYSTEM SETTINGS 
   (GENERAL)
 SYSTEM SETTINGS
   (ADMINISTRATOR)
 TROUBLESHOOTING
 AND MAINTENANCE
 PERIPHERAL DEVICES 
   AND SUPPLIES
 APPENDIX 9
22
36
 54
 
 90
 
 96
 
116
 
139
 143
Page
MODEL
MX-M260
MX-M310
With the RSPF installed
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							Each instruction also covers the optional units used with these products.
Warning
This is a Class A product. In a domestic environment this product may cause radio 
interference in which case the user may be required to take adequate measures.
In some areas, the POWER switch positions are marked I and     on the copier 
instead of ON and OFF.
If your copier is so marked, please read I for ON and      for OFF.
Caution!
For a complete electrical disconnection, pull out the main plug.
The socket-outlet shall be installed near the equipment and shall be easily 
accessible.
Do not make copies of anything which is prohibited from copying by law. The
following items are normally prohibited from copying by national law. Other 
items may be prohibited by local law.  
● Checks● Passports● Drivers licenses ● Money● Stamps● Bonds● Stocks● Bank drafts
Shielded interface cables must be used with this equipment to maintain 
compliance with EMC regulations.
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CONTENTS
CAUTIONS ................................................................................................................................................. 4
●CAUTIONS ON USING THE MACHINE ........................................................................................................... 4
●IMPORTANT POINTS WHEN SELECTING AN INSTALLATION SITE ........................................................... 4
●CAUTIONS ON HANDLING THE MACHINE.................................................................................................... 5
●LASER INFORMATION .................................................................................................................................... 5
●ENVIRONMENTAL INFORMATION ................................................................................................................. 6
USING THE MANUAL ............................................................................................................................... 6
●ABOUT THE OPERATION MANUALS ............................................................................................................. 6
●THE MEANING OF R IN ORIGINAL AND PAPER SIZE INDICATIONS ....................................................... 6
●CONVENTIONS USED IN THIS MANUAL ....................................................................................................... 7
MAIN FEATURES ...................................................................................................................................... 8
1BEFORE USING THE MACHINE
PART NAMES AND FUNCTIONS ..................... 9
●OPERATION PANEL ......................................11
●TOUCH PANEL ..............................................12
POWER ON AND OFF..................................... 14
●POWER ON ....................................................14
●POWER OFF ..................................................14
●INITIAL SETTINGS .........................................15
●POWER SAVE MODES..................................15
LOADING PAPER............................................ 16
●PAPER ............................................................16
●LOADING PAPER...........................................18
●CHANGING A TRAY’S PAPER TYPE AND 
PAPER SIZE SETTINGS ................................20
2COPY FUNCTIONS
MAIN SCREEN OF COPY MODE ................... 22
NORMAL COPYING ........................................ 23
●COPYING FROM THE DOCUMENT GLASS .23
●COPYING FROM THE RSPF .........................24
●POINTS TO NOTE WHEN MAKING COPIES 25
●BYPASS FEED (special paper) ......................27
AUTOMATIC TWO-SIDED COPYING ............. 28
●USING THE DOCUMENT GLASS..................28
●USING THE RSPF ..........................................29
EXPOSURE ADJUSTMENT ............................ 30
●SELECTING THE ORIGINAL IMAGE TYPE 
AND MANUALLY ADJUSTING THE 
EXPOSURE ....................................................30
REDUCTION/ENLARGEMENT/ZOOM............ 31
●AUTOMATIC RATIO SELECTION .................31
●MANUAL RATIO SELECTION........................32
●SELECTING THE VERTICAL AND 
HORIZONTAL COPY RATIOS SEPARATELY 
(XY ZOOM copying)........................................33
INTERRUPTING A COPY RUN ....................... 35
3CONVENIENT COPY FUNCTIONS
COPY FINISHING FUNCTIONS ...................... 36
●SORT COPY .................................................. 36
●GROUP COPY ............................................... 36
●OFFSET FUNCTION ..................................... 36
●STAPLE SORT (when the finisher 
(MX-FN13) is installed) .................................. 38
●ORIENTATION OF THE ORIGINAL AND 
STAPLING POSITIONS ................................. 38
SPECIAL MODES............................................ 40
●GENERAL PROCEDURE FOR USING THE 
SPECIAL FUNCTIONS .................................. 41
●MARGIN SHIFT COPY .................................. 42
●ERASE COPY ................................................ 43
●DUAL PAGE COPY ....................................... 44
●PAMPHLET COPY ........................................ 45
●JOB BUILD MODE ......................................... 46
●MULTI SHOT COPY ...................................... 47
●ORIGINAL SIZE ............................................. 48
●COVER COPY ............................................... 49
●B/W REVERSE COPY ................................... 51
●CARD SHOT .................................................. 52
4NETWORK SCANNER FUNCTION
INTRODUCTION ...................................................... 54
ABOUT THE NETWORK SCANNER FUNCTION ... 55
SETTINGS AND PROGRAMMING REQUIRED 
FOR THE NETWORK SCANNER FEATURE...... 56
●SETTINGS REQUIRED FOR THE NETWORK 
SCANNER FUNCTION ................................. 56
●ACCESSING WEB PAGES .......................... 56
●ABOUT THE WEB PAGE ............................. 57
●BASIC SETTINGS FOR NETWORK 
SCANNING ................................................... 58
●SMTP SERVER AND DNS SERVER 
SETTINGS .................................................... 59
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●CONFIGURING LDAP SERVER SETTINGS 
(WHEN USING AN LDAP SERVER) .............60
●
PROGRAMMING CUSTOM INDEX NAMES....61
●
SETTING UP DESTINATION INFORMATION..62
●STORING THE SENDER INFORMATION 
(Scan to E-mail) .............................................67
●PROTECTING INFORMATION 
PROGRAMMED IN THE WEB PAGE 
(Passwords) ................................................68
●RESTRICTING USE OF THE NETWORK 
SCANNER FUNCTION (USER 
AUTHENTICATION) ......................................69
INITIAL SCREEN OF SCANNER MODE ........ 70
SENDING AN IMAGE ...................................... 72
●BASIC TRANSMISSION METHOD ................72
●TRANSMISSION METHODS FOR SCAN TO E-
MAIL................................................................74
●
SCANNING AND TRANSMITTING A TWO-SIDED 
ORIGINAL (when an RSPF is installed)
................76
●
SCANNING A LARGE NUMBER OF ORIGINALS 
(when an RSPF is installed)
................................77
SCANNING SETTINGS (ORIGINAL SIZE, 
QUALITY, RESOLUTION, FILE FORMAT, AND 
SEND SETTING) .............................................. 78
●MANUALLY SETTING THE SCANNING SIZE......78
●
SELECTING THE QUALITY................................79
●
SELECTING THE RESOLUTION........................80
●
SELECTING THE FILE FORMAT........................81
●
CHANGING THE SEND SETTINGS....................82
CANCELLING AN E-MAIL/FTP TRANSMISSION.. 83
METADATA DELIVERY (DATA ENTRY) ........ 84
PREPARATIONS FOR METADATA 
TRANSMISSION .............................................. 85
●SETTINGS REQUIRED IN THE WEB PAGES......85
●
METADATA TRANSMISSION FOR SCAN TO 
DESKTOP
.........................................................85
TRANSMITTING METADATA ......................... 86
●METADATA FIELDS..........................................88
CHECKING THE IP ADDRESS ....................... 89
5SYSTEM SETTINGS (GENERAL)
SYSTEM SETTINGS........................................ 90
●GENERAL PROCEDURE FOR SYSTEM 
SETTINGS ..................................................... 91
●SETTINGS ..................................................... 92
JOB PROGRAM MEMORY ............................. 93
●STORING A JOB PROGRAM ........................ 93
●EXECUTING A JOB PROGRAM ................... 94
●DELETING A STORED JOB PROGRAM ...... 94
AUDITING MODE ............................................ 95
●COPYING WHEN AUDITING MODE IS 
ENABLED ...................................................... 95
6SYSTEM SETTINGS (ADMINISTRATOR)
PURPOSE OF THE ADMINISTRATOR 
SETTINGS ....................................................... 96
PROGRAMMING AN ADMINISTRATOR 
PASSWORD .................................................... 96
USING THE ADMINISTRATOR SETTINGS.... 97
ADMINISTRATOR SETTING LIST .................. 99
●ADMINISTRATOR SETTING MENU ........... 101
GENERAL PROGRAMS................................ 103
●ACCOUNT CONTROL ................................. 103
●ENERGY SAVE ........................................... 105
●OPERATION SETTINGS ............................. 106
●DEVICE CONTROL ..................................... 107
●CHANGE ADMINISTRATOR PASSWORD . 109
●PRODUCT KEY ........................................... 109
PROGRAMS FOR COPY MODE................... 110
●COPY SETTINGS ........................................ 110
PROGRAMS FOR PRINT MODE .................. 111
●PRINT SETTINGS ....................................... 111
PROGRAMS FOR NETWORK SCANNER 
MODE............................................................. 115
●SCANNER SETTINGS ................................ 115
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7TROUBLESHOOTING AND MAINTENANCE
DISPLAY MESSAGES................................... 117
TROUBLESHOOTING ................................... 119
PROBLEMS WHEN THE NETWORK SCANNER 
FUNCTION IS USED...................................... 123
●DISPLAY MESSAGES..................................125
●IF YOUR E-MAIL IS RETURNED .................126
●IMPORTANT POINTS WHEN USING SCAN TO 
E-MAIL ..........................................................126
MISFEED REMOVAL..................................... 127
●MISFEED REMOVAL GUIDANCE ...............127
●MISFEED IN THE RSPF...............................128
●MISFEED IN THE BYPASS TRAY ...............129
●MISFEED IN THE MACHINE........................129
●MISFEED IN THE CENTRE TRAY ...............131
●MISFEED IN THE UPPER PAPER TRAY ....131
●MISFEED IN THE LOWER PAPER TRAY ...132
●MISFEED IN THE RIGHT TRAY (when a right 
tray (MX-TE10) is installed) ..........................132
●MISFEED IN THE UPPER EXIT AREA (when a 
job separator tray kit or finisher (MX-FN13) is 
installed)........................................................133
●MISFEED IN AN OUTPUT TRAY (when a 
finisher (MX-FN13) is installed).....................133
REPLACING THE TONER CARTRIDGE ...... 134
STAPLE CARTRIDGE REPLACEMENT....... 135
CHECKING THE TONER QUANTITY AND 
TOTAL COUNT .............................................. 137
CLEANING THE MACHINE ........................... 137
●DOCUMENT GLASS AND DOCUMENT 
COVER/RSPF...............................................137
●
THE BYPASS TRAY PAPER FEED ROLLER.....138
8PERIPHERAL DEVICES AND SUPPLIES
PERIPHERAL DEVICES................................ 139
●FINISHER (MX-FN13) ..................................140
●500-SHEET PAPER FEED UNIT/ 2 x 500-
SHEET PAPER FEED UNIT .........................141
●REVERSING SINGLE PASS FEEDER ........142
STORAGE OF SUPPLIES ............................. 142
●PROPER STORAGE ....................................142
9APPENDIX
SPECIFICATIONS ......................................... 143
SPECIFICATIONS FOR NETWORK SCANNER.. 145
INDEX ............................................................ 146
●INDEX BY PURPOSE .................................. 150
TO THE ADMINISTRATOR OF THE MACHINE... 154
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							4
CAUTIONS
Follow the cautions below when using this machine.
CAUTIONS ON USING THE MACHINE
Warning:
 The fusing area is hot. Exercise care in this area when removing misfed paper.
 Do not look directly at the light source. Doing so may damage your eyes.
Caution:
 Do not switch the machine rapidly on and off. After turning the machine off, wait 10 to 15 seconds before turning it 
back on.
 Machine power must be turned off before installing any supplies.
 Place the machine on a firm, level surface.
 Do not install the machine in a humid or dusty location.
 When the machine is not used for a long time, for example, during prolonged holidays, turn the power switch off 
and remove the power cord from the outlet.
 When moving the machine, be sure to turn the power switch off and remove the power cord from the outlet.
 Do not cover the machine with a dust cover, cloth or plastic film while the power is on. Doing so may prevent heat 
dissipation, damaging the machine.
 Use of controls or adjustments or performance of procedures other than those specified herein may result in 
hazardous laser radiation exposure.
 The socket-outlet should be installed near the machine and should be easily accessible.
 Do not throw the toner cartridge into a fire. Toner may fly and cause burns.
 Store toner cartridges out of the reach of small children.
IMPORTANT POINTS WHEN SELECTING AN 
INSTALLATION SITE
Improper installation may damage the machine. Please note the following during initial installation and whenever the 
machine is moved.
Do not install your machine in areas that are:
The machine should be installed near an accessible power outlet for easy connection and 
disconnection.
If the machine is moved from a cool place to a warm place, condensation may form inside the machine. Operation 
in this condition will cause poor copy quality and malfunctions. Leave the machine at room temperature for at least 
2 hours before use.
damp, humid, or very 
dustyexposed to direct sunlight
poorly 
ventilatedsubject to extreme 
temperature or humidity 
changes, e.g., near an 
air conditioner or 
heater.
Caution
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Be sure to connect the power cord only to a power outlet that meets the specified voltage and 
current requirements. Also make certain the outlet is properly grounded.
Be sure to allow the required space around the 
machine for servicing and proper ventilation.
CAUTIONS ON HANDLING THE MACHINE
Observe the following precautions when handling the machine to maintain top performance. 
Do not drop the machine, subject it to shock or strike it against any object.
Store spare toner cartridges in a cool dry place without removing from the package before use.
 If they are exposed to direct sunlight or excessive heat, poor copies may result.
Do not touch the photoconductive drum (green portion).
 Scratches or smudges on the drum will cause dirty copies.
LASER INFORMATION
Connect the machine to a power outlet which is not used for other electric appliances. If a lighting fixture is 
connected to the same outlet, the light may flicker.Note
30 cm (12)
30 cm
(12)
30 cm
(12)
CAUTION:
Do not install the machine in a location with poor air circulation.
A small amount of ozone is created inside the machine during printing. The amount of ozone created is not 
sufficient to be harmful; however, an unpleasant odor may be noticed during large copy runs, and thus the 
machine should be installed in a room with a ventilation fan or windows that provide sufficient air circulation.
 (The odor may occasionally cause headaches.)
* Install the machine so that people are not directly exposed to exhaust from the machine. If installed near a 
window, ensure that the machine is not exposed to direct sunlight.
Wave length785 nm +10 nm
-15 nm
Pulse timesNorth America: 26 cpm model: (6.213 µs)/7 mm
31 cpm model: (7.385 µs)/7 mm
Europe:  26 cpm model: (6.213 µs)/7 mm
31 cpm model: (7.385 µs)/7 mm
Output power Max. 0.9 mW
This Digital Equipment is CLASS 1 LASER PRODUCT (IEC 60825-1 Edition 1.2-2001)
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ENVIRONMENTAL INFORMATION
The products that meet the ENERGY STAR® guidelines carry the logo shown above.
The products without the logo may not meet the ENERGY STAR® guidelines.
USING THE MANUAL
This machine has been designed to provide convenient copying features in a minimum amount of office space and 
with maximum operational ease. To get full use of all machine features, be sure to familiarize yourself with this 
manual and the machine. For quick reference during machine use, keep this manual in a handy location.
ABOUT THE OPERATION MANUALS
The operation manuals for the machine are as follows:
Operation Manual (this manual)
This manual contains explanations of the product and procedures for using the machine as a copier or network 
scanner.
This also explains administrator settings for machine management and copier related functions.
Administrator settings for the fax functions are explained in the operation manual for facsimile.
Online manual (for printer)
This manual is on the CD-ROM, and explains the procedures for using the machine as a printer, network printer, and 
network scanner.
Software setup guide (for printer)
This manual contains instructions for installing the software that allows the machine to be used with your computer 
and procedures for establishing initial printer settings.
THE MEANING OF R IN ORIGINAL AND PAPER SIZE 
INDICATIONS
An R appearing at the end of an original or paper size (A4R, A5R, 5-1/2 x 8-1/2R, 8-1/2 x 11R, etc.) indicates that 
the original or paper is oriented horizontally as shown below.
Sizes that can be placed only in the horizontal (landscape) orientation (B4, A3, 8-1/2 x 14, 11 x 17), do not 
contain the R in their size indication.Products that have earned the ENERGY STAR
® are designed to protect the environment 
through superior energy efficiency.

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							7
CONVENTIONS USED IN THIS MANUAL
Explanation of words and illustration
• This operation manual refers to the Reversing Single Pass Feeder 
as the RSPF.
 The illustrations in this manual show the MX-M260/MX-M310 with 
the optional reversing single pass feeder (MX-RP10) and the 
optional job separator tray kit (MX-TR11) installed.
The appearance of your machine may be different depending on 
the model and options installed, however, the basic operations are 
the same.
 For peripheral devices that can be installed, see PERIPHERAL 
DEVICES (p.139).
 The peripheral devices are generally optional, however, some 
models include certain peripheral devices as standard equipment. 
 Some functions cannot be used on certain models.
 The explanations in this manual assume that the person who will 
install the product and the users of the product have a working 
knowledge of Microsoft Windows.
 For information on the operating system, please refer to your operating system manual or the online Help function.
 The explanations of screens and procedures in this manual are for Windows Vista. The screens may vary 
depending on your Windows version and settings.
AB series (metric) and inch series references
Both specifications are quoted where applicable.
For example:
Page 16 ................................ A5 to A3 (5-1/2 x 8-1/2 to 11 x 17)
Page 143 .............................. 25%, 50%, 70%, 81%, 86%, 100%, 115%, 122%, 141%, 200%, 400%
 (25%, 50%, 64%, 77%, 100%, 121%, 129%, 200%, 400%)
Although AB series size indications are shown on the operation panel of this manual, inch series indications are 
displayed on the inch series machines.Warns that injury may result if the contents of the warning are not properly followed.
Cautions that damage to the machine or one of its components may result if the contents of the 
caution are not properly followed.
Notes provide useful information on the specifications, functions, performance, and operation of 
the machine.
Warning
Caution
Note
RSPF
OUTPUT
2-SIDED COPY
SPECIAL MODES
READY TO COPY.
AUTOEXPOSUREAUTO   A4PAPER SELECT100%COPY RATIO
A4
0
A4A3OUTPUT
2-SIDED COPY
SPECIAL MODES
READY TO COPY.
AUTOEXPOSUREAUTO   8½x11PAPER SELECT100%COPY RATIO
8½x11
0
8½x118½x14
[AB series] [Inch series]
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MAIN FEATURES
High-speed laser copying
 First-copy time* is only 4.8 seconds (MX-M260) or 4.5 seconds (MX-M310).
 Copying speed is 26 copies/min. (MX-M260) or 31 copies/min. (MX-M310). This is ideal for business use and 
provides a big boost to workplace productivity.
* First-Copy time may vary depending on the power-supply voltage, ambient temperature, and other operating conditions.
High-quality digital image
 In addition to automatic exposure adjustment, three original type modes are available: TEXT mode for text-only 
originals, TEXT/PHOTO mode for mixed text and photo originals, and PHOTO mode for photos. The exposure 
can be manually adjusted to 5 levels in each mode.
Enhanced copying features
 Zoom copies can be made from 25% to 400% in increments of 1%.
 Continuous copying of up to 999 copies is possible.
 Automatic two-sided copying can be performed.
 Useful special features such as erase, margin shift, 2 in 1 and 4 in 1, pamphlet copy, dual page copy and cover 
copy are available.
 Administrator settings allow the setting or modification of functions to meet your specific needs. The administrator 
settings can also be used to enable audit mode, which allows the machine administrator to control use of the 
machine.
Black and white LCD touch panel makes it easy to operate the machine
 Employing a backlit black and white LCD display, the touch panel provides step-by-step guidance for each function 
of the machine. The touch panel even provides instructions for removing paper misfeeds and other problems that 
occur.
Environment and people friendly design
 Preheat and auto power shut-off modes are provided to reduce power consumption when the machine is not in 
use.
 A universal design has been implemented in the product whereby the height of the operation panel and shape of 
the keys are designed to be usable by as many people as possible.
Erase copy Margin shift copy 2in1 copy 4in1 copy
AAAA
Dual page copyPamphlet copy
34
SHARP12
Cover copy
Card shot
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