Sharp Lc50lb261u User Guide

							66
LC-50LB261U Sharp 50" LED TV
www.sharpusa.com
Setting the sleep timer
You can specify the amount of time before your TV 
automatically turns off.
1Press MENU. The on-screen menu opens.
2Press 
W or X to highlight SETUP, then press T or 
ENTER. The SETUP menu opens.
3Press 
S or T to highlight Time Setup, then press 
ENTER. The SETUP · TIME SETUP menu opens.
4Press 
S or T to highlight Sleep Timer, then press 
ENTER. A menu opens.
5Press 
S or T to select the amount of time before 
your TV turns off automatically. You can select Off, 
5 minutes, 10 minutes, 15 minutes, 
30 minutes, 60 minutes, 90 minutes, 120 
minutes, 180 minutes, or 240 minutes.
To turn off the sleep timer, select Off.
6Press MENU to return to the previous menu, or 
press EXIT to close the menu.
Adjusting menu 
settings
Selecting the menu language
Your TV can display the on-screen menu in English, 
French, or Spanish. When you set your TV up for the 
first time, you select the language. You can change 
the menu language to a different language.
1Press MENU. The on-screen menu opens.
2Press 
W or X to highlight SETUP, then press T or 
ENTER. The SETUP menu opens.
3Press 
S or T to highlight Language, then press 
ENTER. A menu opens.
4Press 
S or T to highlight a language, then press 
ENTER. You can select English, Français, or 
Español.
5Press MENU to return to the previous menu, or 
press EXIT to close the menu.
Note
You can also press SLEEP to set the sleep 
timer. 
						

							67
 LC-50LB261U Sharp 50" LED TV
www.sharpusa.com
Turning Input Sensor on or off
When the Input Sensor feature is turned on, your TV 
automatically detects which video jacks have devices 
connected to them. Your TV uses this information to 
determine what options you can select on the INPUT 
SOURCE list when you press INPUT.
1Press MENU. The on-screen menu opens.
2Press 
W or X to highlight SETUP, then press T or 
ENTER. The SETUP menu opens.
3Press 
S or T to highlight Auto Input Sensing, 
then press ENTER. A menu opens.
4Press 
S or T to select On (turns on the input 
sensor) or Off (turns off the input sensor).
5Press MENU to return to the previous menu, or 
press EXIT to close the menu.
Labeling an input source
You can add a label to an input source to make it 
easier to identify in the INPUT SOURCE list.
1Press MENU. The on-screen menu opens.
2Press 
W or X to highlight SETUP, then press T or 
ENTER. The SETUP menu opens.
3Press 
S or T to highlight Input Labels, then press 
ENTER. The SETUP · INPUT LABELS screen opens 
with the input source field highlighted.
4Press 
S or T to select the input source you want to 
label, then press X to move to the label field.
5Press 
S or T to select a character, then press Wor 
X to move to the previous or next character 
position. Repeat this step to enter additional 
characters. 
6When you have completed the label, press ENTER 
to save your label and return to the previous 
menu. The next time you press INPUT, your label 
appears in the INPUT SOURCE list.
7Press EXIT to close the menu. 
						

							68
LC-50LB261U Sharp 50" LED TV
www.sharpusa.com
Maintenance
• Do not use your T V in areas that are too hot or too 
cold, because the cabinet may warp or the screen 
may malfunction. Your TV works best in 
temperatures that are comfortable to you.
• Storage temperatures are 32° to 122°F (0° to 50°C).
• Working temperatures are 41° to 104°F (5° to 40°C).
• Do not place your TV in direct sunlight or near a 
heat source.
Cleaning the TV cabinet
Clean the cabinet with a soft, lint-free cloth. If the 
cabinet is especially dirty, moisten a soft, lint-free 
cloth in a weak detergent solution, squeeze the 
excess moisture from the cloth, then wipe the cabinet 
with the cloth. Use a clean cloth to dry the cabinet.
Cleaning the TV screen
Clean the screen with a soft, lint-free cloth.
Troubleshooting
Restoring settings to the defaults
When you restore default settings, all the settings you 
have customized (including parental controls) are 
reset.
1Press MENU. The on-screen menu opens.
2Press 
W or X to highlight SETUP, then press T or 
ENTER. The SETUP menu opens.
3Press 
S or T to highlight Reset All, then press 
ENTER. The SETUP · RESET ALL menu opens.4Press 
S or T to highlight Reset All, then press 
ENTER. A message asks if you want to reset all TV 
settings to the default settings.
5Press 
S or T to select OK (to reset) or Cancel (to 
not reset), then press ENTER.
If you select OK, your TV restarts and the EZ SETUP 
wizard opens. 
6Go through the EZ SETUP wizard. For more 
information, see “Turning on your TV for the first 
time” on page37.
Viewing system information
You may need to view system information during 
troubleshooting.
1Press MENU. The on-screen menu opens.
2Press 
W or X to highlight SETUP, then press T or 
ENTER. The SETUP menu opens.
3Press 
S or T to highlight System Information, 
then press ENTER. Information about the TV 
software version is displayed.
4Press MENU to return to the previous menu, or 
press EXIT to close the menu.
War ning
Do not try to repair your TV yourself. 
Contact authorized service personnel. 
						

							69
 LC-50LB261U Sharp 50" LED TV
www.sharpusa.com
Video and audio
ProblemSolution
Picture does not 
fill the screen. 
There are black 
bars around the 
picture.• Change the aspect ratio. An 
increasing amount of digital TV 
and movies are presented in 
wide screen (16:9). See the View 
Mode option in “Adjusting the 
TV picture” on page49.
No picture (screen 
is not lit) and no 
sound.• Press   on the TV or the 
remote control.
• Make sure that the Audio Only 
option is set to Off. See “Playing 
TV audio only” on page54.
• Make sure that the video cables 
are connected securely to your 
TV.
• Adjust the contrast and 
brightness. See “Adjusting the 
TV picture” on page49.
• Make sure that the power cord 
is plugged in.
• Make sure that the correct 
video input source is selected. 
See “Selecting the video input 
source” on page39.
• Try another channel. The station 
may be experiencing problems.
• Make sure that the incoming 
signal is compatible.
• Make sure that the antenna or 
cable TV is connected correctly 
and securely. See “Connecting a 
cable or satellite box” on 
page13 or “Connecting an 
antenna or cable TV (no box)” 
on page18.
• Check the closed caption 
settings. Some TEXT modes can 
block the screen.Dark, poor, or no 
picture (screen is 
lit), but sound is 
good.• Try another channel. The station 
may be experiencing problems.
• Make sure that the antenna or 
cable TV is connected correctly 
and securely. See “Connecting a 
cable or satellite box” on 
page13 or “Connecting an 
antenna or cable TV (no box)” 
on page18.
• Adjust the brightness. See 
“Adjusting the TV picture” on 
page49.
• Make sure that the correct 
picture mode is selected. See 
“Adjusting the TV picture” on 
page49.
• If you are using an antenna, the 
digital channel signal may be 
low. To check the digital 
channel signal strength, see 
“Checking the digital signal 
strength” on page57.
• If you are using an antenna and 
the signal strength is low, adjust 
the antenna or use a highly 
directional outdoor antenna or 
set-top antenna with a built-in 
amplifier.
• Make sure that the video cables 
are connected securely to your 
TV.
• The video cable(s) you are using 
may be bad. Try a new set.
• Try another channel. The station 
may be experiencing problems.
No color, dark 
picture, or color is 
not correct.• Try another channel. The station 
may be experiencing problems.
• Adjust the color settings. See 
“Adjusting the TV picture” on 
page49.
• Make sure that the video cables 
are connected correctly and 
securely to your TV.
• Make sure that the antenna or 
cable TV is connected correctly 
and securely. See “Connecting a 
cable or satellite box” on 
page13 or “Connecting an 
antenna or cable TV (no box)” 
on page18.
• If you are using an antenna, the 
digital channel signal may be 
low. To check the digital 
channel signal strength, see 
“Checking the digital signal 
strength” on page57.
• If you are using an antenna and 
the signal strength is low, adjust 
the antenna or use a highly 
directional outdoor antenna or 
set-top antenna with a built-in 
amplifier.
ProblemSolution 
						

							70
LC-50LB261U Sharp 50" LED TV
www.sharpusa.com
Only snow (noise) 
appears on the 
screen.• Try another channel. The station 
may be experiencing problems.
• Make sure that the antenna or 
cable TV is connected correctly 
and securely. See “Connecting a 
cable or satellite box” on 
page13 or “Connecting an 
antenna or cable TV (no box)” 
on page18.
• If you are using an antenna, the 
digital channel signal may be 
low. To check the digital 
channel signal strength, see 
“Checking the digital signal 
strength” on page57.
• If you are using an antenna and 
the signal strength is low, adjust 
the antenna or use a highly 
directional outdoor antenna or 
set-top antenna with a built-in 
amplifier.
Picture quality is 
good on some 
channels and poor 
on others. Sound 
is good.• The problem may be caused by 
a poor or weak signal from the 
broadcaster or cable TV 
provider.
• If you connect to cable or 
satellite T V without a set-top 
box and experience poor 
picture quality, you may need 
to install a set-top box to 
improve signal reception and 
picture quality. Contact your 
cable or satellite TV provider 
about upgrading to a set-top 
box.
ProblemSolution
Dotted lines or 
stripes appear on 
the screen.• Make sure that the antenna or 
cable TV is connected correctly 
and securely. See “Connecting a 
cable or satellite box” on 
page13 or “Connecting an 
antenna or cable TV (no box)” 
on page18.
• If you are using an antenna, the 
digital channel signal may be 
low. To check the digital 
channel signal strength, see 
“Checking the digital signal 
strength” on page57.
• If you are using an antenna and 
the signal strength is low, adjust 
the antenna or use a highly 
directional outdoor antenna or 
set-top antenna with a built-in 
amplifier.
• Make sure that the video cables 
are connected securely to your 
TV.
• The video cable(s) you are using 
may be bad. Try a new set.
• Other devices (for example, a 
surround sound receiver, 
external speakers, fans, or hair 
dryers) may be interfering with 
your TV. Try turning off one 
device at a time to determine 
which device is causing 
interference. After you have 
determined which device is 
causing interference, move it 
further from the T V to eliminate 
the interference.
Double images.
• Use a highly directional outdoor 
antenna, cable TV, or satellite 
TV.
The picture has a 
few bright or dark 
spots.• A few bright or dark spots on an 
LCD screen is normal. It does 
not affect the operation of 
your TV.
ProblemSolution 
						

							71
 LC-50LB261U Sharp 50" LED TV
www.sharpusa.com
Remote control
Good picture, but 
no sound.•Increase the volume.
• Make sure that the sound is not 
muted.
• Make sure that you do not have 
headphones connected. When 
headphones are connected, no 
sound comes from the TV 
speakers.
• Make sure that the correct 
audio mode is selected.
• Make sure that the audio cables 
are connected correctly and 
securely to your TV.
• Make sure that the antenna or 
cable TV is connected correctly 
and securely. See “Connecting a 
cable or satellite box” on 
page13 or “Connecting an 
antenna or cable TV (no box)” 
on page18.
• If you are using an antenna, the 
digital channel signal may be 
low. To check the digital 
channel signal strength, see 
“Checking the digital signal 
strength” on page57.
• The audio cable(s) you are using 
may be bad. Try a new set.
Poor picture.
• Make sure that the room is not 
too bright. Light reflecting off 
the screen can make the picture 
difficult to see.
• If an S-VHS camera or a 
camcorder is connected while 
another connected device is 
turned on, the picture may be 
poor. Turn off one or more 
devices.
A retail banner is 
displayed.To turn off the retail banner:
1Press MENU, press W or X to 
highlight Settings, then press 
ENTER.
2Press S or T to highlight Reset 
All, then press ENTER.
3Press S or T to highlight Retail 
Banner, then press ENTER.
4Press S or T to highight Off, 
then press ENTER.
5Press EXIT to close the menu.
Good sound, but 
poor color.• Adjust the contrast, color, and 
brightness settings. See 
“Adjusting the TV picture” on 
page49.
ProblemSolution
Audio noise.
• Other devices (for example, a 
surround sound receiver, 
external speakers, fans, or hair 
dryers) may be interfering with 
your TV. Try turning off one 
device at a time to determine 
which device is causing 
interference. After you have 
determined which device is 
causing interference, move it 
further from the T V to eliminate 
the interference.
No output from 
one of the 
speakers.• Adjust the audio balance. See 
“Adjusting sound settings” on 
page52.
• Make sure that the audio cables 
are connected correctly and 
securely to your TV.
After images 
appear.• Do not display a still image, 
such as a logo, game, or 
computer image, for an 
extended period of time. This 
can cause a permanent 
after-image to be burned into 
the screen. This type of damage 
is not covered by your warranty.
ProblemSolution
Remote 
control does 
not work.• Make sure that the power cord is 
correctly connected to your TV 
and a power outlet.
• Make sure that there are no 
obstructions between the remote 
control and the remote control 
sensor on the front of the TV.
• Point the remote control directly 
at the remote control sensor on 
your TV. For the location of the 
remote control sensor, see “Front” 
on page8.
• The supplied batteries are 
wrapped tightly in clear plastic. 
Make sure that you have removed 
this plastic from the batteries.
• Make sure that the batteries are 
installed correctly. See “Installing 
remote control batteries” on 
page36.
• Replace dead batteries with new 
batteries. See “Installing remote 
control batteries” on page36.
ProblemSolution 
						

							72
LC-50LB261U Sharp 50" LED TV
www.sharpusa.com
General
ProblemSolution
No power.
• Make sure that the power cord 
is correctly connected to your 
TV and a power outlet.
• Unplug the power cord, wait 60 
seconds, then plug the cord 
back in and turn on your TV.
• Other devices (for example, a 
surround sound receiver, 
external speakers, fans, or hair 
dryers) may be interfering with 
your TV. Try turning off one 
device at a time to determine 
which device is causing 
interference. After you have 
determined which device is 
causing interference, move it 
further from the TV to eliminate 
the interference.
“No signal” 
error message is 
displayed.• Press INPUT and make sure that 
you have selected the correct 
input for the device or service 
you are trying to use.
• If you are using a cable or 
satellite box, use the remote 
that came with that box to 
change channels.
• Make sure that you have the 
correct input selected to view 
channels from the cable or 
satellite box.
After Auto 
Channel Search, 
there are no 
channels.• Reception can vary by channel 
depending on the broadcast 
power level of a given station. 
Contact your cable or satellite 
TV provider. 
• Make sure that the antenna or 
cable/satellite TV is connected 
securely to your TV. 
• Try replacing the cable between 
the antenna/cable or 
cable/satellite box and your TV.One or more 
channels do not 
display.• Make sure that the channels are 
not blocked. See “Setting 
parental control levels” on 
page60.
• Make sure that the channels are 
not hidden. The channel may 
have been deleted from the 
channel list. You can tune to the 
channel by pressing the 
number buttons or you can add 
the channel back to the channel 
list. See “Hiding channels” on 
page56.
• If you are using a cable or 
satellite box, use the remote 
that came with that box to 
change channels.
• Make sure that you have the 
correct input selected to view 
channels from the cable or 
satellite box.
• If you are using an antenna, the 
digital channel signal may be 
low. To check the digital 
channel signal strength, see 
“Checking the digital signal 
strength” on page57.
Password is lost.
•Enter 9999 to access parental 
controls, then set a new 
password. See “Setting or 
changing the password” on 
page58.
Some settings 
cannot be 
accessed.• If a setting is grayed, the setting 
is not available in the current 
video input mode.
TV cabinet 
creaks.• When the TV is in use, the 
temperature rises naturally and 
may cause the cabinet to 
expand or contract which can 
cause a creaking noise. This is 
not a malfunction.
Control buttons 
do not work.• Make sure that the Button 
Block option is set to Off. See 
“Locking control buttons” on 
page59.
• Unplug the power cord, wait a 
few seconds, then plug the cord 
back in and turn on your TV.
TV keeps 
turning off.• Make sure that the sleep timer 
is not turned on. See “Setting 
the sleep timer” on page66.
A retail banner 
is displayed.• You selected “Store” mode 
when you ran the EZ SETUP 
wizard. Reset your TV to the 
factory defaults, then select 
Home on the What is your 
viewing environment screen. See 
“Restoring settings to the 
defaults” on page68.
ProblemSolution 
						

							73
 LC-50LB261U Sharp 50" LED TV
www.sharpusa.com
Roku Streaming Stick
MHL-enabled device
ProblemSolution
I cannot see a 
picture on 
my TV.•Make sure that your TV is 
turned on.
• Make sure that the mobile 
device is securely connected to 
the purple HDMI 2/MHL jack. 
See “Connecting a Roku 
Streaming Stick” on page22.
• Make sure that the you have 
selected HDMI 2 (Roku) as the 
video input source. See 
“Selecting the video input 
source” on page39.
• Try adjusting the picture 
settings on your TV. See 
“Adjusting the T V picture” on 
page49.
I cannot hear 
sound.• Make sure that the you have 
selected HDMI 2 (Roku) as the 
video input source. See 
“Selecting the video input 
source” on page39.
• If you are using external 
speakers, a sound bar, or a 
home theater system, make 
sure that the audio cables are 
connected securely. See 
“Connecting external speakers 
or a sound bar” on page32.
• If you are using external 
speakers, a sound bar, or a 
home theater system, make 
sure that the volume is turned 
up and not muted.
• If you are using external 
speakers, a sound bar, or a 
home theater system, make 
sure that you have selected the 
correct output mode.
• Try adjusting the audio settings 
on your TV. See “Adjusting 
sound settings” on page52.I cannot 
connect to my 
wireless 
network.• Make sure that there are no 
obstructions, like cement walls, 
between your Roku Streaming 
Stick and your wireless router.
•Make sure that you have 
selected the correct wireless 
router name on the “Wireless” 
screen.
• If your network requires a 
password, make sure that you 
have entered the correct 
password. Passwords are case 
sensitive.
• If you have turned off SSID 
broadcasting on your wireless 
router, select “My network is not 
shown” on the “Wireless” 
screen.
• If you are not getting three or 
more signal-strength bars 
above your wireless network, 
adjust the location of your 
wireless router. 
I cannot stream 
Netflix movies 
through my 
Roku Streaming 
Stick.• Make sure that you have a 
Netflix unlimited streaming 
membership. Membership is 
required to instantly watch 
movies and TV episodes 
streaming from Netflix.
I cannot watch 
all channels 
through my 
Roku Streaming 
Stick.• Not all channels are available in 
Canada.
ProblemSolution
The mobile 
device does not 
charge when 
connected to 
the 
HDMI 2/MHL 
jack.• Make sure that the Roku 
Streaming Stick is securely 
connected to the purple 
HDMI 2/MHL jack. See 
“Connecting an MHL-enabled 
device” on page23.
• Make sure that you are using an 
MHL cable. An MHL cable may 
be difficult to identify. It may 
look like a micro USB-to-HDMI 
cable because the cable 
connectors are the same, but 
the cable itself is thinner. The 
cable also may not be labeled 
MHL.
ProblemSolution 
						

							74
LC-50LB261U Sharp 50" LED TV
www.sharpusa.com
CEC-compatible device
My T V is not 
displaying the 
video or playing 
the audio from 
the connected 
mobile device.• Make sure that the MHL cable is 
connected securely to your TV 
and the device.
• Make sure that you are using an 
MHL cable. An MHL cable may 
be difficult to identify. It may 
look like a micro USB-to-HDMI 
cable because the cable 
connectors are the same, but 
the cable itself is thinner. The 
cable also may not be labeled 
MHL.
• Try adjusting the picture 
settings on your TV. 
• Some apps may not work on 
your T V, depending on how the 
app developer programmed 
the app.
My TV is playing 
the audio from 
a connected 
device but is 
not displaying 
the video.• Make sure that the MHL cable is 
connected securely to your TV 
and the device.
• Make sure that you are using an 
MHL cable. An MHL cable may 
be difficult to identify. It may 
look like a micro USB-to-HDMI 
cable because the cable 
connectors are the same, but 
the cable itself is thinner. The 
cable also may not be labeled 
MHL.
• Try adjusting the picture 
settings on your TV. 
• Some apps may not work on 
your T V, depending on how the 
app developer programmed 
the app.
My TV is 
displaying the 
video from the 
connected 
device but is 
not playing the 
audio.• Make sure that the volume on 
your mobile device is turned up 
and not muted.
• Make sure that the volume on 
your TV is turned up and not 
muted.
• Make sure that the MHL cable is 
connected securely to your TV 
and the device.
• Make sure that you are using an 
MHL cable. An MHL cable may 
be difficult to identify. It may 
look like a micro USB-to-HDMI 
cable because the cable 
connectors are the same, but 
the cable itself is thinner. The 
cable also may not be labeled 
MHL.
• Try adjusting the audio settings 
on your TV. 
• Some apps may not work on 
your T V, depending on how the 
app developer programmed 
the app.
ProblemSolution
ProblemSolution
My T V is not 
displaying the 
video from the 
connected CEC 
device.• Make sure that the HDMI cable 
is connected securely to your 
TV and the device.
• Make sure that the device is 
connected to your TV with an 
HDMI cable.
• Make sure that the device is a 
CEC-compatible device. See the 
documentation that came with 
the device for more 
information.
• Make sure that the correct 
video input source is selected. 
See “Selecting the video input 
source” on page39.
• Make sure that the CEC Control 
feature is turned on. See 
“Turning CEC Control on or off” 
on page43.
• Try adjusting the TV picture. See 
“Adjusting the T V picture” on 
page49.
• If the device is not a Sharp 
device, it may not be 
compatible with your TV.
My T V is not 
playing the 
audio from the 
connected CEC 
device.• Make sure that the HDMI cable 
is connected securely to your 
TV and the device.
• Make sure that the device is 
connected to your TV with an 
HDMI cable.
• Make sure that the device is a 
CEC-compatible device. See the 
documentation that came with 
the device.
• Make sure that the TV volume is 
turned up and not muted.
• Try adjusting the TV sound. See 
“Adjusting sound settings” on 
page52.
• Make sure that the TV speakers 
are turned on and not muted. 
See “Adjusting sound settings” 
on page52.
• Make sure that the CEC control 
feature is turned on. See 
“Turning CEC Control on or off” 
on page43.
•If you have connected an HDMI 
CEC audio receiver, adjust the 
volume on the receiver. When 
your TV detects an audio 
receiver, the T V speakers turn 
off and sound plays through 
receiver speakers only. 
						

							75
 LC-50LB261U Sharp 50" LED TV
www.sharpusa.com
My TV’s remote 
control does 
not control the 
device.• Make sure that there are no 
obstructions between the 
remote control and the remote 
control sensors on your TV and 
the device.
• If the device is not a Sharp 
device, all the buttons may not 
work.
• Make sure that the CEC Control 
feature is turned on. See 
“Turning CEC Control on or off” 
on page43.
• If you are trying to control the 
volume on an HDMI CEC audio 
receiver using your TV remote 
control, make sure that the 
Audio Return Channel option 
on the CEC menu is set to On. 
See “Turning Audio Return 
Channel on or off” on page45.
• The device may not support this 
feature. See the documentation 
that came with the device for 
more information.
The device does 
not show up in 
the CEC Device 
list.• Make sure that the device is 
turned on.
• Make sure that the HDMI cable 
is connected securely to your 
TV and the device.
• Make sure that the device is 
connected to your TV with an 
HDMI cable.
• Make sure that the CEC Control 
feature is turned on. See 
“Turning CEC Control on or off” 
on page43.
• Make sure that the device is a 
CEC-compatible device. See the 
documentation that came with 
the device.
• If the device is not a Sharp 
device, it may not be 
compatible with your TV.
My device does 
not turn off 
when I turn off 
my T V.• Make sure that the CEC Control 
feature is turned on. See 
“Turning CEC Control on or off” 
on page43.
•Make sure that Device Auto 
Power Off is set to On on the 
CEC menu. See “Turning Device 
Auto Power Off on or off” on 
page44.
• The device may not support this 
feature. See the documentation 
that came with the device for 
more information.
ProblemSolution
My T V does not 
turn on when I 
turn on my 
device.• Make sure that the CEC Control 
feature is turned on. See 
“Turning CEC Control on or off” 
on page43.
•Make sure that TV Auto Power 
On is set to On on the CEC 
menu. See “Tu r n i n g T V Au to  
Power On on or off” on page44.
• The device may not support this 
feature. See the documentation 
that came with the device for 
more information.
The Audio 
Return 
Channel 
setting on the 
CEC menu 
keeps turning 
back on after it 
is turned off.• When Audio Return Channel is 
set to Off and CEC Control is 
set to On and you adjust the 
volume on the audio receiver, 
Audio Return Channel is 
automatically set to On. To 
prevent this from happening, 
turn off the CEC Control feature. 
See “Turning CEC Control on or 
off” on page43.
I cannot select 
the Root Menu 
option on the 
CEC menu.
OR
The device’s 
root menu does 
not open when 
I select Root 
Menu on the 
CEC menu.• The device may not support this 
feature. See the documentation 
that came with the device for 
more information.
Note
If the problem is not solved by using these 
troubleshooting instructions, turn off your 
TV, then turn it on again.
ProblemSolution