Sharp Ar M201 Manual

							TROUBLESHOOTING AND MAINTENANCE
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The MFP driver cannot be correctly installed by Plug and 
Play (Windows 2000/XP/Vista)
In Windows 2000/XP/Vista, if the MFP driver cannot be correctly installed by Plug 
and Play (for example, Plug and Play takes place without copying the required files 
for the MFP driver installation), follow these steps to remove unneeded devices and 
then install the MFP driver as explained in INSTALLING THE SOFTWARE (p.36).
1Click the start button, click Control Panel, and then click 
Performance and Maintenance.
 In Windows Vista, click the Start button, select Control Panel, and then
click System and Maintenance.
 In Windows 2000, click the Start button, select Settings, and then click
Control Panel.
2Click System, click the Hardware tab, and click the Device 
Manager button.
 In Windows Vista, click the Device Manager, and if a message screen
appears asking you for confirmation, click Continue.
 In Windows 2000, double-click the System icon, click the Hardware
tab, and click the Device Manager button.
3Click the   icon beside Other 
devices.
If AR-XXXX and SHARP AR-
XXXX appear, select and delete 
both of these items.
4Install the software as explained in INSTALLING THE 
SOFTWARE.
Removing the software
If you need to remove the software, follow these steps.
1Click the start button and then click Control Panel.
In Windows 98/Me/2000, click the Start button, select Settings, and then 
click Control Panel.
2Click Add or Remove Programs.
 In Windows Vista, click the Uninstall a program.
 In Windows 98/Me/2000, double-click the Add/Remove Programs icon.
3Select SHARP AR-208/M200 Series MFP Driver and Button 
Manager from the list, and remove the software.
For more information, refer to your operating manual or to the help files for 
your operating system.
If Other devices does not appear, close the Device Manager window.Note
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							70
MISFEED REMOVAL
When a misfeed occurs, the error indicator blinks, CLEAR PAPER JAM appears in 
the display, and the machine stops operating. If a misfeed occurs when using the 
RSPF, RETURN X ORIGINAL(S) START TO RESUME will appear in the display. 
(X indicates the number of pages to be returned.). This indicates the number of the 
originals that must be returned to the document feeder tray after a misfeed. Return 
the required number of originals. This number will be cleared when copying is 
resumed or the [CLEAR] key ( ) is pressed. If an original misfeed occurs in the 
RSPF, the machine will stop and the error indicator will blink. To remove a misfeed 
from the RSPF, see D: Misfeed in the RSPF (Option) (p.73).
1Open the bypass tray, and 
then open the side cover.
2Check the misfeed location. Remove the misfed paper 
following the instructions for each location in the illustration 
below. If the error indicator blinks, proceed to A: Misfeed in 
the paper feed area (p.71).
If paper is misfed here, proceed to A:  
Misfeed in the paper feed area. (p.71)
If paper is misfed here, proceed to B:  
Misfeed in the fusing area. (p.71) If the misfed paper is seen from 
this side, proceed to C: Misfeed 
in the transport area. (p.72)
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A: Misfeed in the paper feed area
1Gently remove the misfed paper from the paper feed area as 
shown in the illustration. If the error indicator blinks and the 
misfed paper is not visible in the paper feed area, pull out the 
paper tray and remove the misfed paper. If the paper cannot be 
removed, proceed to B: Misfeed in the fusing area.
2Close the side cover by pressing the round projections near 
the side cover open button. The error indicator will go out and 
the ready indicator will light up.
B: Misfeed in the fusing area
1Lower the fusing unit release 
lever.
The fusing unit is hot. Do not touch the fusing unit when 
removing misfed paper. Doing so may cause a burn or other 
injury.
 Do not touch the photoconductive drum (green portion) when 
removing the misfed paper. Doing so may damage the drum and 
cause smudges on copies.
 If the paper has been fed through the bypass tray, do not remove the 
misfed paper through the bypass tray. Toner on the paper may stain 
the paper transport area, resulting in smudges on copies.
Warning
Caution
Fusing unit release lever
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							TROUBLESHOOTING AND MAINTENANCE
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2Gently remove the misfed paper 
from under the fusing unit as shown 
in the illustration. If the paper cannot 
be removed, proceed to C: Misfeed 
in the transport area.
3Raise the fusing unit release lever and then close the side 
cover by pressing the round projections near the side cover 
open button. The error indicator will go out and the ready 
indicator will light up.
C: Misfeed in the transport area
1Lower the fusing unit release lever.
See B: Misfeed in the fusing area (p.71).
2Open the front cover.
To open the front cover, see TONER CARTRIDGE REPLACEMENT 
(p.74).
3Rotate the roller rotating 
knob in the direction of the 
arrow and gently remove the 
misfed paper from the exit 
area.
The fusing unit is hot. Do not touch the fusing unit when 
removing misfed paper. Doing so may cause a burn or other 
injury.
 Do not touch the photoconductive drum (green portion) when 
removing the misfed paper. Doing so may damage the drum and 
cause smudges on copies.
 Do not remove the misfed paper from above the fusing unit. Unfixed 
toner on the paper may stain the paper transport area, resulting in 
smudges on copies.
Warning
Caution
Roller rotating 
knob
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4Raise the fusing unit release lever, close the front cover and 
then close the side cover by pressing the round projections 
near the side cover open button. The error indicator will go out 
and the ready indicator will light up.
D: Misfeed in the RSPF (Option)
If the misfed original is at the top of the document feeder tray or in the exit area, 
follow procedure (A) to remove the misfeed. If the misfed original is inside the 
document feeder and is not visible, follow procedure (B).
(A) If the misfed original is at the top of the document feeder tray or in the exit 
area, open the document feeder cover and pull out the original. If the 
original resists your pulling, press down on the RSPF jam release lever 
while pulling out the original. When finished, close the document feeder 
cover.
(B) Open the document feeder cover. Next, open the RSPF and rotate the roller 
in the direction of the arrow. If the misfed original is in the state (X), pull the 
original out as it feeds out into the exit area. If the misfed original is in the 
state (Y), pull the original down and out. When finished, lower the RSPF 
and close the document feeder cover.
When closing the covers, be sure to close the front cover securely and 
then close the side cover. If the covers are closed in the wrong order, 
the covers may be damaged.
Open and close the RSPF to clear the error indicator. RETURN X 
ORIGINAL(S) START TO RESUME will appear in the display. Return 
the indicated number of pages to the document feeder tray. Press the 
[START] key ( ) to resume copying.
Caution
Document feeder coverRSPF jam release lever
Roller
(X)
(Y)
Note
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							74
TONER CARTRIDGE REPLACEMENT
When toner is low, the error indicator will light up and TONER CARTRIDGE IS 
NEAR EMPTY. will appear in the display to alert you to purchase a new toner 
cartridge. If copying is continued while the indicator is lit, copies will gradually 
become lighter until the toner runs out. When the toner runs out, the machine will 
stop operating, the error indicator will blink, and REPLACE THE TONER 
CARTRIDGE will appear in the display. Follow the procedure below to replace the 
toner cartridge.
1Open the bypass tray, and 
then open the side cover 
while pressing the side 
cover open button.
2Push gently on both sides of 
the front cover to open the 
cover.
 After the machine stops, it may be possible to make a few more 
copies by taking the 
toner cartridge out of the machine, shaking it 
horizontally, then reinstalling it. If copying is not possible after this 
operation, replace the 
toner cartridge.
 During a long copy run of a dark original, TONER 
REPLENISHMENT IN PROGRESS appears in the display, and the 
machine may stop even though toner is left. The machine will feed 
toner up to 2 minutes and then the ready indicator will light up. Press 
the [START] key ( ) to resume copying.
Note
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							TROUBLESHOOTING AND MAINTENANCE
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3Gently pull the toner 
cartridge out while pressing 
the lock release lever.
4Remove the toner cartridge from the bag. Grasp the cartridge 
on both sides and shake it horizontally four or five times. After 
shaking the cartridge, remove the toner seal.
5Gently insert the toner cartridge 
along the guides until it locks in 
place while pushing the lock release 
lever. Remove the tape from the 
shutter. Pull the shutter out of the 
toner cartridge as shown in the 
illustration. Discard the shutter.
 After removing the toner cartridge, do not shake it or tap on it. Doing 
so may cause toner to leak from the cartridge. Put the old cartridge 
immediately in the bag contained in the box of the new cartridge.
 Dispose of the old toner cartridge in accordance with local 
regulations.
Grasp the toner cartridge as shown in the illustration. Do not hold the 
cartridge by the shutter. Be sure to only shake the cartridge before the 
toner seal is removed.
Toner cartridge lock release lever
Note
4 or 5 times
Shutter
Toner seal
Note
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							TROUBLESHOOTING AND MAINTENANCE
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6Close the front cover and 
then the side cover by 
pressing the round 
projections near the side 
cover open button. The error 
indicator will go out and the 
ready indicator will light up.
7
SCAN HEAD LOCKING SWITCH
The scan head locking switch is under the original table. If the switch is locked (), 
the machine will not operate. Unlock the switch ( ) as shown below.
To lock the scan head locking switch, hold up the catch in illustration   and turn the 
centre knob counter-clockwise 90 degrees until you hear a click.
When closing the covers, be sure to close the front cover securely and 
then close the side cover. If the covers are closed in the wrong order, 
the covers may be damaged.
Even after a new toner cartridge is installed, the start ( ) indicator 
may not light up, indicating copying cannot be restarted (toner is not 
sufficiently fed). In this case, open and close the side cover. The copier 
will feed toner again approximately 2 minutes and then copying can be 
restarted.
Caution
Note
Lock Unlock Grasp here and turn in 
the direction of the arrow.
A
A
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							77
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CHECKING THE TOTAL COUNT
You can check the total number of pages output by the machine (all pages printed by 
the copy function and printer function), as well as the output counts of each function 
(number of copies, number of scanned pages, number of faxes, etc.). When a count 
reaches 999,999 it returns to 0.
1Press the [MENU] key.
Press the [ ] key ( ) or [ ] key ( ) 
until TOTAL COUNT appears, and then 
press the [ENTER] key.
2Press the [ ] key ( ) or [ ] key ( ) to 
display the count of each function.
The count of each function changes as follows each the [ ] key ( ) or 
[ ] key ( )is pressed:
 TOTAL OUTPUT: Total number of pages output by the machine COPIES: Total number of copies
 SPF/RSPF:*1Total number of pages scanned using the 
RSPF
 2-SIDED PRINT: Total number of pages printed by two-sided 
print
 PRINTS: Total number of pages printed the printer 
function
 FAX:*
2Total number of sent and received faxes
 FAX SEND:*2Total number of sent faxes
 SCAN SEND: Total number of scans
 TONER REMAINING: The approximate amount of toner remaining 
in the toner cartridge is displayed as a 
percentage.
*
1When an RSPF is installed.
*2When the optional Facsimile Expansion Kit is installed.
MAINTENANCE REQUIRED
When the error indicator will blink and MAINTENANCE REQUIRED CALL FOR 
SERVICE will appear in the display, service by an authorised SHARP service 
technician is required. Contact your authorised service representative as soon as 
possible.
MAIN MENU
3:TOTAL COUNT
TOTAL OUTPUT
            012,345
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							78
CLEANING THE MACHINE
Proper care is essential in order to get clean, sharp copies. Be sure to take a few 
minutes to clean the machine on a regular basis.
Cabinet
Wipe the cabinet with a soft, clean cloth.
Document glass and the back side of the original cover/RSPF
Stains on the glass, RSPF scanning window, cover or RSPF roller will also be 
copied. Wipe the glass, RSPF scanning window, cover and RSPF roller with a soft, 
clean cloth. If necessary, dampen the cloth with a glass cleaner.
Do not spray flammable cleaner gas. Gas from the spray may 
come in contact with the internal electrical components or high-
temperature parts of the fusing unit, creating a risk of fire or 
electrical shock.
 Before cleaning, be sure to turn the power switch off and remove 
the power cord from the outlet.
 Do not use thinner, benzene or other volatile cleaning agents. 
Doing so may cause deformation, discoloration, deterioration or 
malfunction.
Warning
Caution
Document glass/scanning window Original cover/RSPF
RSPF roller
RSPF scanning window
Black line
If this area is dirty, copying from the RSPF will 
not be possible.
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