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Sanyo VPC S4 User Manual

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Page 121

English118
Question Answer Action
LCD 
monitorWhen used in cold 
weather, why 
does the image 
seem to leave 
traces as it 
moves?Condition due to 
the liquid crystals.Not a malfunction. 
Spots that appear 
in the LCD 
monitor only 
appear in the 
monitor and will 
not be recorded 
with the images. Why does the 
displayed image 
contain some red, 
blue and green 
dots, or black 
spots are visible?
Viewing 
imagesWhy is the image 
too bright?The subject was 
too bright.When capturing 
an image, devise 
a...

Page 122

119English
COMMONLY ASKED QUESTIONS
Question Answer Action
Viewing 
imagesWhy is a part of 
the image 
missing?The image was 
captured at close 
range.When capturing 
an image at close 
range, use the 
close-up 
alignment 
correction marks 
or compose the 
image using the 
LCD monitor.
Why is there no 
image (  is 
shown)?This may happen 
when trying to 
play back images 
stored on a card 
from a different 
digital camera.Play back images 
stored on a card 
using this digital 
camera.
Why do vertical...

Page 123

English120
Viewing 
imagesCan I play back 
image data that I 
edited using my 
computer?— We cannot 
guarantee the 
accurate playback 
of data that has 
been edited using 
a computer.
Why is there no 
sound when a 
video clip is 
played back?This digital 
camera does not 
have audio record 
or playback 
functions.Not a malfunction.
PrintingWhy does a 
message appear 
during PictBridge 
printing?Printer  error. Please refer to the 
instruction manual 
for your printer.
Misc.Why does the 
“CARD IS...

Page 124

121English
COMMONLY ASKED QUESTIONS
Question Answer Action
Misc.Why does the 
“SYSTEM 
ERROR” 
message appear?A problem has 
occurred within 
the digital camera 
or card.Check the 
following items
1Remove the 
card and then 
install it again. 
Misc.
2Remove the 
batteries and 
then install 
them again. 
3Install a 
different card.
If “SYSTEM 
ERROR” still 
appears after 
performing the 
above steps, then 
take the digital 
camera to the 
dealer for service. 
Downloaded From camera-usermanual.com Sanyo...

Page 125

English122
TROUBLESHOOTING 
Before taking your camera to the repair shop, check the following table for a 
possible solution to the problem.
Problem Cause Action
Reference 
page
PowerNo power. The batteries 
are dead.Replace with 
new batteries.
21 The batteries 
have not been 
inserted 
correctly.Reinsert the 
batteries, 
making sure to 
orient them 
correctly.
The battery 
compartment 
cover is not 
fully closed.Close battery 
compartment 
cover properly. 
The digital 
camera turns 
off by itself.The...

Page 126

123English
TROUBLESHOOTING
Problem Cause ActionReference 
page
ShootingThe flash does 
not operate.The flash off 
mode is 
selected.Set the flash to 
automatic flash 
mode or forced 
flash mode.34
The shooting 
mode is set to 
a mode other 
than the still 
image shooting 
mode.Set the camera 
to the still 
image 
shooting 
mode.29
The batteries 
are dead.Replace with 
new batteries.21
The accessing 
indicator 
flashes, and 
self-timer 
photography is 
not possible.The batteries 
are consumed.Replace with...

Page 127

English124
Problem Cause ActionReference 
page
ShootingZoom 
operation 
stops midway.The optical 
zoom has 
moved to the 
maximum 
magnification 
position.Not a 
malfunction. 
Release the 
zoom switch, 
and press it 
again.36
The motion 
aler t icon   is 
shown on the 
LCD display.The shutter 
speed is slow.Stabilize the 
camera with a 
tripod or the 
like.31
LCD 
monitorWhen 
capturing an 
image, no 
image is 
displayed on 
the LCD 
monitor.The LCD 
monitor has 
been disabled.Change the 
setting to...

Page 128

125English
TROUBLESHOOTING
Problem Cause ActionReference 
page
Viewing 
imagesThe image is 
too dark.The flash was 
blocked by a 
finger or other 
object.Hold the digital 
camera 
correctly, and 
make sure the 
flash is not 
obstructed.25
The subject 
was too far 
away.Capture the 
image in the 
range of 
operation of 
the flash.131
The subject 
was lit from 
behind.Capture the 
image using 
the forced 
flash mode.34
The image is 
too bright.The forced 
flash mode is 
selected.Select a 
different flash...

Page 129

English126
Problem Cause ActionReference 
page
Viewing 
imagesThe image is 
not in focus.The subject is 
too close to the 
digital camera.Select the 
correct focus 
setting for your 
needs.53
The focus 
setting is not 
correct.
The digital 
camera moved 
when the 
shutter was 
released.Hold the digital 
camera 
correctly and 
slowly press 
the shutter 
release button 
halfway to lock 
the focus. 
Then press the 
shutter release 
button all the 
way to capture 
the image.25, 30 The focus is 
not locked...

Page 130

127English
TROUBLESHOOTING
Problem Cause ActionReference 
page
Viewing 
imagesThe colors of 
the images 
captured 
indoors are not 
correct.This is due to 
ambient 
lighting.Capture the 
image using 
the forced 
flash mode.34
The white 
balance setting 
is incorrect.Set the white 
balance setting 
correctly. 55
A part of the 
image is 
missing.The handstrap 
or a finger was 
blocking the 
lens.Hold the digital 
camera 
correctly, and 
make sure the 
lens is not 
obstructed.25
“NO IMAGE” is 
shown.There...
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