Sanyo VPC S4 User Manual

							English118
Question Answer Action
LCD 
monitorWhen used in cold 
weather, why 
does the image 
seem to leave 
traces as it 
moves?Condition due to 
the liquid crystals.Not a malfunction. 
Spots that appear 
in the LCD 
monitor only 
appear in the 
monitor and will 
not be recorded 
with the images. Why does the 
displayed image 
contain some red, 
blue and green 
dots, or black 
spots are visible?
Viewing 
imagesWhy is the image 
too bright?The subject was 
too bright.When capturing 
an image, devise 
a way to 
compensate for a 
bright subject, for 
example, by 
changing the 
shooting angle.
Why is the image 
out of focus?The focus is not 
locked properly.Hold the digital 
camera correctly 
and slowly press 
the shutter 
release button 
halfway to lock the 
focus. Then press 
the shutter 
release button all 
the way to capture 
the image.
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COMMONLY ASKED QUESTIONS
Question Answer Action
Viewing 
imagesWhy is a part of 
the image 
missing?The image was 
captured at close 
range.When capturing 
an image at close 
range, use the 
close-up 
alignment 
correction marks 
or compose the 
image using the 
LCD monitor.
Why is there no 
image (  is 
shown)?This may happen 
when trying to 
play back images 
stored on a card 
from a different 
digital camera.Play back images 
stored on a card 
using this digital 
camera.
Why do vertical 
stripes appear?If a bright subject 
is shot in the 
video clip 
shooting mode, 
vertical stripes 
may appear on 
the LCD monitor 
or in the image.Not a malfunction.
Why isn’t the 
magnified image 
clear?Due to the 
characteristics of 
the camera, 
magnified images 
appear less clear.Not a malfunction.
Why isn’t the 
captured image 
clear?The image was 
captured using 
the digital zoom.Not a malfunction.
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Viewing 
imagesCan I play back 
image data that I 
edited using my 
computer?— We cannot 
guarantee the 
accurate playback 
of data that has 
been edited using 
a computer.
Why is there no 
sound when a 
video clip is 
played back?This digital 
camera does not 
have audio record 
or playback 
functions.Not a malfunction.
PrintingWhy does a 
message appear 
during PictBridge 
printing?Printer  error. Please refer to the 
instruction manual 
for your printer.
Misc.Why does the 
“CARD IS 
PROTECTED” 
message appear? The write-protect 
tab on the card is 
in the locked 
(protect) position.Move the 
write-protect tab 
to the unlocked 
position.
Why are there 
some menus or 
icons that I can’t 
select?Another setting 
has priority.Change the other 
setting.
Why can’t the 
digital camera be 
operated?A temporary 
internal circuitry 
problem may be 
the cause.Remove the 
batteries from the 
digital camera, 
wait a few 
minutes, then 
reinstall the 
batteries and try 
again. Question Answer Action
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COMMONLY ASKED QUESTIONS
Question Answer Action
Misc.Why does the 
“SYSTEM 
ERROR” 
message appear?A problem has 
occurred within 
the digital camera 
or card.Check the 
following items
1Remove the 
card and then 
install it again. 
Misc.
2Remove the 
batteries and 
then install 
them again. 
3Install a 
different card.
If “SYSTEM 
ERROR” still 
appears after 
performing the 
above steps, then 
take the digital 
camera to the 
dealer for service. 
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TROUBLESHOOTING 
Before taking your camera to the repair shop, check the following table for a 
possible solution to the problem.
Problem Cause Action
Reference 
page
PowerNo power. The batteries 
are dead.Replace with 
new batteries.
21 The batteries 
have not been 
inserted 
correctly.Reinsert the 
batteries, 
making sure to 
orient them 
correctly.
The battery 
compartment 
cover is not 
fully closed.Close battery 
compartment 
cover properly. 
The digital 
camera turns 
off by itself.The power 
save function 
is operating.Turn on the 
camera again. 24
ShootingAn image is 
not captured 
when the 
shutter release 
button is 
pressed.The power is 
not turned on.Turn on the 
power.
23
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TROUBLESHOOTING
Problem Cause ActionReference 
page
ShootingThe flash does 
not operate.The flash off 
mode is 
selected.Set the flash to 
automatic flash 
mode or forced 
flash mode.34
The shooting 
mode is set to 
a mode other 
than the still 
image shooting 
mode.Set the camera 
to the still 
image 
shooting 
mode.29
The batteries 
are dead.Replace with 
new batteries.21
The accessing 
indicator 
flashes, and 
self-timer 
photography is 
not possible.The batteries 
are consumed.Replace with 
new batteries.
21
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Problem Cause ActionReference 
page
ShootingZoom 
operation 
stops midway.The optical 
zoom has 
moved to the 
maximum 
magnification 
position.Not a 
malfunction. 
Release the 
zoom switch, 
and press it 
again.36
The motion 
aler t icon   is 
shown on the 
LCD display.The shutter 
speed is slow.Stabilize the 
camera with a 
tripod or the 
like.31
LCD 
monitorWhen 
capturing an 
image, no 
image is 
displayed on 
the LCD 
monitor.The LCD 
monitor has 
been disabled.Change the 
setting to 
enable to LCD 
monitor. 84
No playback 
image 
appears.The main 
switch is not 
set to [ ].Set the main 
switch to 
[].57
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TROUBLESHOOTING
Problem Cause ActionReference 
page
Viewing 
imagesThe image is 
too dark.The flash was 
blocked by a 
finger or other 
object.Hold the digital 
camera 
correctly, and 
make sure the 
flash is not 
obstructed.25
The subject 
was too far 
away.Capture the 
image in the 
range of 
operation of 
the flash.131
The subject 
was lit from 
behind.Capture the 
image using 
the forced 
flash mode.34
The image is 
too bright.The forced 
flash mode is 
selected.Select a 
different flash 
mode.34
The subject 
was too bright.Use the 
exposure 
correction 
function.56
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Problem Cause ActionReference 
page
Viewing 
imagesThe image is 
not in focus.The subject is 
too close to the 
digital camera.Select the 
correct focus 
setting for your 
needs.53
The focus 
setting is not 
correct.
The digital 
camera moved 
when the 
shutter was 
released.Hold the digital 
camera 
correctly and 
slowly press 
the shutter 
release button 
halfway to lock 
the focus. 
Then press the 
shutter release 
button all the 
way to capture 
the image.25, 30 The focus is 
not locked 
properly.
The lens is 
dirty.Clean the lens.
14
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TROUBLESHOOTING
Problem Cause ActionReference 
page
Viewing 
imagesThe colors of 
the images 
captured 
indoors are not 
correct.This is due to 
ambient 
lighting.Capture the 
image using 
the forced 
flash mode.34
The white 
balance setting 
is incorrect.Set the white 
balance setting 
correctly. 55
A part of the 
image is 
missing.The handstrap 
or a finger was 
blocking the 
lens.Hold the digital 
camera 
correctly, and 
make sure the 
lens is not 
obstructed.25
“NO IMAGE” is 
shown.There is no 
recorded data.Playback data 
after capturing 
images.—
Image 
editingYou cannot 
rotate an 
image.The protect 
mode is set. Cancel the 
protect mode. 68
The “CAN 
NOT RESIZE” 
message 
appears.The resolution 
is .Resize is not 
possible. 
Select an 
image with a 
resolution of 
 or higher.64
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