Sanyo VPC J4 User Manual

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ShootingWhy does the 
clock warning icon 
 appear?The camera’s 
date and time 
settings have not 
been set.Set the date and 
time.
Which resolution 
setting should I 
use?— Select the 
resolution setting 
according to the 
intended use: 
  or : 
Appropriate for 
printing letter-size 
or larger, and for 
printing a close-up 
of part of a photo 
(trimming). 
: For printing 
standard photo 
(photo service) 
sizes. 
: For photos 
displayed on a 
web page, or sent 
as e-mail 
attachments. Question Answer Action
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COMMONLY ASKED QUESTIONS 
Question Answer Action
ShootingWhat is the 
difference 
between the 
digital zoom and 
the optical zoom?— Because shooting 
with the optical 
zoom uses the 
optics of a 
physical lens, you 
can shoot without 
losing minute 
details in the 
image. The digital 
zoom, on the 
other hand, works 
by magnifying a 
portion of the 
image that hits the 
CCD sensor and 
may produce a 
coarser image.
How can I get the 
distant view into 
focus?— Set the focus 
range to infinity 
.
How can I take 
photos using slow 
synchro?—1Set the scene 
select setting 
to night view 
. 
2Set the flash 
mode to a 
mode other 
than flash off 
. 
iIn the forced 
flash  
mode, slow 
synchro 
shooting is 
ensured.
The video clip I 
shot outdoors is 
completely white.— Set the flicker-
reduction setting 
to off  .
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Question Answer Action
LCD 
monitorWhen used in cold 
weather, why 
does the image 
seem to leave 
traces as it 
moves?Condition due to 
the liquid crystals.Not a malfunction. 
Spots that appear 
in the LCD 
monitor only 
appear in the 
monitor and will 
not be recorded 
with the images. Why does the 
displayed image 
contain some red, 
blue and green 
dots, or black 
spots are visible?
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COMMONLY ASKED QUESTIONS 
Question Answer Action
Viewing 
imagesWhy is the image 
too bright?The subject was 
too bright.When capturing 
an image, devise 
a way to 
compensate for a 
bright subject, for 
example, by 
changing the 
shooting angle.
Why is the image 
out of focus?The focus is not 
locked properly.Hold the digital 
camera correctly 
and slowly press 
the shutter 
release button 
halfway to lock the 
focus. Then press 
the shutter 
release button all 
the way to capture 
the image.
Why is a part of 
the image 
missing?The image was 
captured at close 
range.When capturing 
an image at close 
range, use the 
close-up 
alignment 
correction marks 
or compose the 
image using the 
LCD monitor.
Why is there no 
image (  is 
shown)?This may happen 
when trying to 
play back images 
stored on a card 
from a different 
digital camera.Play back images 
stored on a card 
using this digital 
camera.
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Question Answer Action
Viewing 
imagesWhy do vertical 
stripes appear?If a bright subject 
is shot in the 
video clip 
shooting mode, 
vertical stripes 
may appear on 
the LCD monitor 
or in the image.Not a malfunction.
Why isn’t the 
magnified image 
clear?Due to the 
characteristics of 
the camera, 
magnified images 
appear less clear.Not a malfunction.
Why isn’t the 
captured image 
clear?The image was 
captured using 
the digital zoom.Not a malfunction.
Why is a strange 
sound heard 
during video clip 
playback?The sound of the 
optical zoom 
motor was 
recorded.Not a malfunction.
Can I play back 
image and sound 
data that I edited 
using my 
computer?— We cannot 
guarantee the 
accurate playback 
of data that has 
been edited using 
a computer.
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COMMONLY ASKED QUESTIONS 
Question Answer Action
Connecting 
to a TVWhy is there no 
sound?The volume on 
the TV is set to 
the minimum.Adjust the volume 
on the TV.
PrintingWhy does a 
message appear 
during PictBridge 
printing?Printer  error. Please refer to the 
instruction manual 
for your printer.
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Question Answer Action
Misc.Why is a noise 
heard from a 
nearby TV or 
radio during 
battery 
recharging?Electromagnetic 
waves are emitted 
from the battery 
charger.Move the battery 
charger further 
away from the TV 
or radio when 
recharging 
batteries.
Why does the 
“CARD FULL” 
message appear?There is no more 
available memor y 
on the card.Erase 
unnecessary 
data. 
Use a card that 
has more memory 
available.
Why does the 
“CARD LOCKED” 
message appear? The write-protect 
tab on the card is 
in the locked 
(protect) position.Move the 
write-protect tab 
to the unlocked 
position.
Why are there 
some menus or 
icons that I can’t 
select?Another setting 
has priority.Change the other 
setting.
Why can’t the 
digital camera be 
operated?A temporary 
internal circuitry 
problem may be 
the cause.Remove the 
battery pack from 
the digital camera, 
wait a few 
minutes, then 
reinstall the 
battery pack and 
try again.
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COMMONLY ASKED QUESTIONS 
Question Answer Action
Misc.Can I use my 
digital camera 
abroad?— When the camera 
is connected to a 
TV, you can switch 
the camera’s 
video output to 
NTSC or PAL. If 
you have 
questions about 
using the battery 
recharger and 
power cord 
abroad, please 
consult with a 
dealer near you 
for advice.
Why does the 
“SYSTEM 
ERROR” 
message appear?A problem has 
occurred within 
the digital camera 
or card.Check the 
following items
1Remove the 
card and then 
install it again. 
Misc.
2Remove the 
batteries and 
then install 
them again. 
3Install a 
different card.
If “SYSTEM 
ERROR” still 
appears after 
performing the 
above steps, then 
take the digital 
camera to the 
dealer for service. 
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TROUBLESHOOTING 
Before taking your camera to the repair shop, check the following table for a 
possible solution to the problem.
Problem Cause Action
Reference 
page
PowerNo power. The battery 
pack is dead.Change or 
recharge the 
battery pack.
29, 32 The battery 
pack has not 
been inserted 
correctly.Reinsert the 
battery pack, 
making sure to 
orient it 
correctly.
The battery 
compartment 
cover is not 
fully closed.Close battery 
compartment 
cover properly. 
The digital 
camera turns 
off by itself.The power 
save function 
is operating.Turn on the 
camera again. 34
ShootingAn image is 
not captured 
when the 
shutter release 
button is 
pressed.The power is 
not turned on.Turn on the 
power.
33
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TROUBLESHOOTING
Problem Cause ActionReference 
page
ShootingAn image is 
not captured 
when the 
shutter release 
button is 
pressed.The memory is 
full (the 
accessing 
indicator lights 
red, the 
displayed 
number of 
remaining 
images that 
can be 
captured 
becomes “0” 
on the LCD 
monitor).Install a new 
card.32
Erase the 
images that are 
not necessary. 
Save the 
images to 
separate 
media, then 
erase all the 
images from 
the card.77, 140
The flash does 
not operate.The flash off 
mode is 
selected.Set the flash to 
automatic flash 
mode or forced 
flash mode.65
The shooting 
mode is set to 
a mode other 
than the still 
image shooting 
mode.Set the camera 
to the still 
image 
shooting 
mode.42
The battery 
pack is dead.Change or 
recharge the 
battery pack.29, 32
The lamp mode 
 is active.Set to a 
different mode.51
A warning tone 
(beep-beep-
beep) sounds, 
and it is not 
possible to 
take a picture 
using the self-
timer.The battery 
pack is 
consumed.Change or 
recharge the 
battery pack.
29, 32
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