Sanyo Katana 2 Manual
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Section 3A: SprintService Features – The Basics 155 Using Voicemail Setting Up Your Voicemail All unanswered calls to your phone are automatically transferred to your voicemail, even if your phone is in use or turned off. Therefore, you will want to set up your Sprint Voicemail and personal greeting as soon as your phone is activated. To set up your voicemail: 1.Press and hold . 2.Follow the system prompts to: Create your passcode. Record your name announcement. Record your greeting. Choose whether to activate OneTouch Message Access (a feature that lets you access messages simply by pressing and holding , bypassing the need for you to enter your passcode). Note:Voicemail PasscodeIf you are concerned about unauthorized access to your voicemail account, Sprint recommends that you enable your voicemail passcode. (Do not activate OneTouch Message Access.) SprintService
156Section 3A: SprintService Features – The Basics Voicemail Notification There are several ways your phone alerts you to a new message: By displaying a message on the screen. By sounding the assigned ringer type. By the LED blinking red. By displaying at the top of your screen. New Voicemail Message Alerts When you receive a new voice message, your phone alerts you and prompts you to call your voicemail. To call your voicemail: Press . Note:When you are roaming off the Sprint National Network, you may not receive notification of new voicemail messages. It is recommended that you periodically check your voicemail by dialing 1 + area code + your wireless phone number. When your voicemail answers, press ( *) and enter your passcode. You will be charged roaming rates when accessing voicemail while roaming off the Sprint National Network. Your phone accepts messages even when it is turned off. However, you are notified of new messages only when your phone is turned on and you are in a Sprint service area.
Section 3A: SprintService Features – The Basics 157 Retrieving Your Voicemail Messages You can review your messages directly from your wireless phone or from any other touchtone phone. To dial from your wireless phone, you can either speed dial your voicemail or use the menu keys. Using OneTouch Message Access Press and hold . (Your phone will dial your voicemail box.) Using the Menu Keys on Your Phone to Access Your Messages 1.Select> Messaging > Voicemail. 2.SelectCall Voicemailto listen to your messages. Using a Phone Other Than Your Phone to Access Messages 1.Dial your wireless phone number. 2.When your voicemail answers, press . 3.Enter your passcode. Tip:When you call into voicemail, you first hear the header information (date, time, and sender information) for the message. To skip directly to the message, press 4during the header. Note:You are charged for airtime minutes when you are accessing your voicemail from your phone. SprintService
158Section 3A: SprintService Features – The Basics Voicemail Key Guide Here’s a quick guide to your keypad functions while listening to voicemail messages. For further details and menu options, see “Voicemail Menu Key” on page 162. Date/Time Send Reply Advance Replay Rewind Forward Erase Call Back Save Cancel Help Skip Voicemail Options Your phone offers several options for organizing and accessing your voicemail. Using Expert Mode Using the Expert Mode setting for your personal voicemail box helps you navigate through the voicemail system more quickly by shortening the voice prompts you hear at each level.
Section 3A: SprintService Features – The Basics 159 To turn Expert Mode on or off: 1.Press and hold to access your voicemail. (If your voicemail box contains any new or saved messages, press to access the main voicemail menu.) 2.Press to change your Personal Options, following the system prompts. 3.Press for Expert Mode. 4.Press to turn Expert Mode on or off. Setting Up Group Distribution Lists Create up to 20 separate group lists, each with up to 20 entries. 1.Press and hold to access your voicemail. (If your voicemail box contains any new or saved messages, press to access the main voicemail menu.) 2.Press to change your Personal Options, following the system prompts. 3.Press for Settings. 4.Press for Group Distribution Lists. 5.Follow the voice prompts to review, create, edit, rename, or delete group lists. SprintService
160Section 3A: SprintService Features – The Basics Sprint Callback Return a call after listening to a message without disconnecting from voicemail. Press after listening to a message. (Once the call is completed, you’re returned to the voicemail main menu.) VoicemailtoVoicemail Message Record and send a voice message to other Sprint Voicemail users. 1.From the main voicemail menu, press to send a message. 2.Follow the voice prompts to enter the phone number. 3.Follow the voice prompts to record and send your voice message. VoicemailtoVoicemail Message Reply Reply to a voice message received from any other Sprint Voicemail user. 1.After listening to a voice message, press . 2.Follow the voice prompts to record and send your reply. VoicemailtoVoicemail Message Forwarding Forward a voice message, except those marked “Private,” to other Sprint Voicemail users. 1.After listening to a message, press . 2.Follow the voice prompts to enter the phone number. 3.Follow the voice prompts to record your introduction and forward the voice message.
Section 3A: SprintService Features – The Basics 161 VoicemailtoVoicemail Receipt Request Receive confirmation that your voice message has been listened to when you send or forward messages to or reply to messages from other Sprint users. 1.After you have recorded a message, press to listen to the recorded message. 2.Press for more Options. 3.Press to mark receipt requested. 4.Press to send your voicemail message. Extended Absence Greeting When your phone is turned off or you are off the Sprint National Network for an extended period, this greeting can be played instead of your normal personal greeting. 1.From the main voicemail menu, press for Personal Options. 2.Press for Greetings. 3.Press to record an Extended Absence Greeting. Clearing the Message Icon Your phone may temporarily continue to display the message icon after you have checked your voice and text messages. To clear the icon from the display screen: 1.Select> Messaging > Voicemail > Clear Count. 2.SelectYe s. SprintService
162Section 3A: SprintService Features – The Basics Voicemail Menu Key Following the prompts on the voicemail system, you can use your keypad to navigate through the voicemail menu. The following list outlines your phone’s voicemail menu structure. Listen Envelope Information Reply Advance 8 Seconds Replay Rewind Forward Message Erase Callback Save Options Send a Message Personal Options Settings Skip Passcode Autoplay On/Off Message Date & Time On/Off Change Passcode Group Distribution List Numeric Paging to a Phone On/Off Return to the Previous Menu Greetings Main Greetings Recorded Name Create and Extended Absence Greeting Return to Personal Options Menu ExpertMode (On/Off) Place a Call Disconnect
Section 3A: SprintService Features – The Basics 163 Using SMS Text Messaging With SMS Text Messaging, you can use other people’s phone numbers to send instant text messages from your phone to their messagingready phones – and they can send messages to you. In addition, SMS Text Messaging includes a variety of preset messages, such as “Can’t talk right now. Send me a message.” that make composing messages fast and easy. (See page 58 for details.) You can also customize your own preset messages (up to 50 characters) from your phone. Composing SMS Text Messages To compose an SMS Text message: 1.Select> Messaging > Send Message > Textand select the entry method you prefer: Contactsto select a recipient from your internal Contacts. (Qualifying Contacts entries must contain a phone number or an email address.) Phone#to use the keypad to enter the phone number of the person to whom you wish to send a message. Emailto enter the recipient’s email address. 2.Press to save the recipient. (You may include up to 25 recipients per message.) 3.SelectNext(left softkey) when you have finished selecting and entering recipients. Tip:You can also selectOthers(right softkey) to select recipients from a list. SprintService
164Section 3A: SprintService Features – The Basics 4.Compose a message (up to 160 characters) or use the preset messages, smileys, or emoticons and select OK(left softkey). To type a message, use your keypad to enter your message. SelectMode(right softkey) to select a character input mode. (See “Entering Text” on page 39.) 5.Scroll down to select the message priority (Ordinaryor Urgent), set the callback number, set the signature, or set the delivery receipt. 6.Review your message and selectSend(left softkey). (You may also select additional messaging options by selecting Options[right softkey] to change the recipients or save to drafts.) Accessing SMS Text Messages To read an SMS Text message: When you receive a text message, it will be displayed automatically on your phone’s screen. Use your navigation key to scroll down and view the entire message. Tip:If you have two or more notifications, the Missed Alert list will appear. Selecta message in the listand selectView(left softkey) to view the message. Tip:You can also send an SMS Text message when the left softkey displays the Send Msgoption.